Akamai Incident History

We can confirm that the issue was mitigated at 01:30 UTC on 27 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001Kh1F0CAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue as of 01:30 UTC on 27 July 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001Kh1F0CAJ. We will continue to monitor to ensure that the impact has been fully mitigated.

We are investigating an issue with Bot Manager related to false positive issues with availability. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 12:00 UTC on July 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001KQ2QQCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

The third-party provider has implemented a fix for this issue as of 12:00 UTC on July 24, 2026: based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001KQ2QQCA1We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001KQ2QQCA1We will provide an update as we progress.

We are investigating an emerging issue with HTTP and HTTPS network related to latency issues with 5xx error. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 04:36 UTC on 16 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We did not observe a recurrence, and the system looks stable. We continue to monitor to ensure that the impact has been fully mitigated. We will provide the next update as we make progress.

We have implemented a fix for this issue as of 04:36 UTC on 16 July 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR. We will provide the next update as we make progress.

We are investigating an issue with Application Load Balancer (ALB) reporting related to availability with errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700001J1h4UCAR. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 04:10 UTC on July 19, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700001JVmHpCAL or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

The third-party service provider has identified the cause of the issue and implemented a fix as of 04:10 UTC on July 19, 2026; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001JVmHpCAL. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to investigate the cause. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700001JVmHpCAL We will provide an update as we make progress.

We are investigating an issue with Edge Delivery where users may have experienced delivery errors and connection time outs. The issue is not occurring at this time. We are actively investigating the cause and will provide the details of the investigation as we make progress. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.