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Customer Support

2 articles tagged "Customer Support"

Engineering

Is Intercom Down? How to Check Intercom Status Right Now

Intercom chat not loading? Inbox not responding? Learn how to check if Intercom is down, what breaks during an outage (Messenger, Inbox, Help Center, APIs), and how to get instant alerts before your customers notice.

·7 min read
Engineering

Is Zendesk Down? How to Check Zendesk Status Right Now

Zendesk not loading? Tickets not routing or agents can't access their queue? Learn how to check if Zendesk is down, what breaks during an outage (ticket routing vs chat vs API), and how to get instant alerts.

·7 min read