3 articles tagged "Customer Support"
Freshdesk not loading? Tickets not delivering? Learn how to check if Freshdesk is down, which components break first during an outage (email channel, automations, live chat, API), and how to ensure your support team never goes blind.
Intercom chat not loading? Inbox not responding? Learn how to check if Intercom is down, what breaks during an outage (Messenger, Inbox, Help Center, APIs), and how to get instant alerts before your customers notice.
Zendesk not loading? Tickets not routing or agents can't access their queue? Learn how to check if Zendesk is down, what breaks during an outage (ticket routing vs chat vs API), and how to get instant alerts.
