Is Jira Down? How to Check Jira Status Right Now

Jira is the issue tracker and project management hub for millions of engineering teams. When Jira goes down, sprint planning stalls, release cycles break, and teams lose visibility into what's being built. Jira is an Atlassian product, and its outages can affect the broader Atlassian suite simultaneously. Here's how to determine if Jira is down and what to check.

Is Jira Down Right Now?

Check these in order:

1. Statusfield — Jira status — real-time monitoring of Jira and all Atlassian services.
2. Atlassian's official status page — status.atlassian.com publishes active incidents across Jira, Confluence, Bitbucket, and Statuspage.
3. Twitter/X — search jira down sorted by Latest. Engineering teams and developers report access issues quickly.
4. Atlassian Community — community.atlassian.com frequently surfaces incident reports and workarounds.

Jira Products That Can Fail Independently

Atlassian runs multiple Jira products that can be affected separately:

Product	What breaks when it fails
Jira Software	Sprint boards, issue tracking, backlog, and roadmaps are unavailable
Jira Service Management	IT helpdesk portals, SLA timers, and agent queues fail
Jira Work Management	Business project templates and workflows stop working
Atlassian Intelligence (AI)	AI-powered features (issue summaries, search suggestions) become unavailable
Automation	Jira automation rules fail to trigger; scheduled automations miss runs
Integrations	GitHub/Bitbucket issue linking breaks; Slack/Teams notifications stop

Within Jira Software itself, specific capabilities can degrade without a full outage:

Component	What breaks when it fails
Issue Loading	Individual issues return errors; searches return empty or timeout
Boards and Sprints	Sprint boards fail to load; drag-and-drop transitions don't save
Search (JQL)	JQL queries timeout or return incorrect results
Attachments	File uploads fail; existing attachments fail to load
Notifications	Email and in-app notifications stop delivering
API	REST API calls fail; integrations break

Common Errors During a Jira Outage

Error	Likely cause
"Something went wrong. Reload this page and try again."	Core application or database degraded
Issues load but status transitions don't save	Workflow engine or write path degraded
Sprint board shows no issues	Board or search index degraded
"We couldn't complete your request" on issue create	Write API or persistence layer degraded
JQL search returns no results for valid queries	Search index (Elasticsearch) out of sync or degraded
Email notifications stopped arriving	Notification service degraded
401 Unauthorized from Jira REST API (no change to credentials)	Auth service temporarily degraded
Jira mobile app: "Can't connect to server"	Atlassian edge infrastructure or API degraded

Note on search index issues: Jira uses an Elasticsearch-based search index that can fall out of sync with the database. During and after incidents, you may see issues that exist in the database but don't appear in board filters or JQL searches. Atlassian typically runs a reindex after resolving the underlying incident.

How Atlassian Incidents Spread Across Products

Jira and Confluence share underlying Atlassian infrastructure — account management, authentication, media (attachments), and parts of the notification stack. When Atlassian's shared infrastructure is affected, you may see simultaneous issues across:

• Jira Software — issue loading, board rendering
• Confluence — page editing, space access
• Bitbucket — repository access, CI pipelines
• Statuspage — ironically, even Atlassian's own Statuspage product can be affected

Checking status.atlassian.com shows all products in one view. If you see multiple Atlassian products listed as degraded simultaneously, you're looking at a shared infrastructure incident.

Jira Automation and CI/CD Pipelines

Engineering teams increasingly use Jira Automation to update issues automatically — moving tickets when PRs merge, setting priorities when labels change, creating subtasks from templates. A Jira Automation outage means:

• Issue status doesn't update when linked PRs merge on GitHub
• Scheduled automation rules (daily reports, SLA escalations) miss their execution windows
• Webhook-triggered automations queue up or fire late

These failures can cascade: an automation rule that closes resolved issues may not fire, leaving sprints with inaccurate completion metrics. Check automation logs under Project Settings → Automation → Audit Log after an incident to identify missed runs.

Jira and GitHub/GitLab Integration During Outages

Many teams use Jira's GitHub or GitLab integrations to link commits, branches, and pull requests to issues. During Jira API or integration degradation:

• Development panel (commits, branches, PRs) fails to appear on issues
• Smart commits (e.g., PROJ-123 #close) don't process
• Branch naming conventions that auto-link to Jira stop working

These integration failures don't block code changes — your GitHub or GitLab workflow continues normally. But traceability breaks, and sprint velocity metrics become inaccurate.

How to Get Instant Jira Outage Alerts

A Jira outage during sprint planning, a release cycle, or a high-pressure incident response is high-cost. The sooner your team knows, the faster you can adapt.

Monitor Jira on Statusfield — Statusfield monitors Jira's status continuously and sends an alert the moment any component changes. Route alerts to Slack, email, or a webhook into your on-call system so your engineering lead knows before the first "is Jira broken?" message hits the team channel.

For engineering operations teams: monitor the full Atlassian suite together. If Confluence goes down alongside Jira, your incident runbooks may be inaccessible at the exact moment you need them most.

Start monitoring Jira on Statusfield → — free, no credit card required.

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Frequently Asked Questions

Is Jira down for everyone or just me?

Check Statusfield or status.atlassian.com. If Atlassian shows fully operational but you can't access Jira, the issue may be your specific Atlassian site (check yoursite.atlassian.net is reachable), a browser extension blocking Atlassian domains, or a cached session issue. Try incognito mode or a different browser.

Jira issues exist in the database but don't appear in board filters or JQL — is this an outage?

This is a search index (Elasticsearch) synchronization issue. It can happen during or after a Jira outage, or occasionally during normal operation when the index falls behind. Check Atlassian's status page for the Search component. If the platform is healthy, contact Atlassian Support to trigger a reindex of your site.

My Jira automation rules aren't firing — is this a Jira problem?

Check the Automation component on Atlassian's status page. If automation is operational, check Project Settings → Automation → Audit Log to see if rules are being evaluated but failing, or not triggered at all. Rules that are triggered but fail have execution logs with error details. Rules that never trigger may have an issue with the trigger condition.

Jira is slow but not down — is this an outage?

Atlassian publishes performance degradation incidents separately from full outages. Check status.atlassian.com for any "degraded performance" entries. Jira can be significantly slower during search index rebuilds, large project migrations, or shared infrastructure stress — none of which appear as a full outage.

Can I use Jira while Confluence is down?

Usually yes — Jira and Confluence are separate products that share some infrastructure but fail independently. If only Confluence is listed as degraded on Atlassian's status page, Jira should remain accessible. However, any feature that pulls Confluence content (embedded pages, linked documentation) will break within Jira.

How often does Jira go down?

Atlassian publishes full incident history at status.atlassian.com. Major outages are infrequent, but partial degradations — particularly around search, automation, and notifications — do occur. For teams running engineering operations on Jira, monitoring gives you faster context during incidents and better data for post-incident reviews.

Published: April 12, 2026. Check current Jira status →