Is Lattice Down? How to Check Lattice Status Right Now

Lattice powers the performance and engagement workflows that HR teams depend on year-round — 1:1 agendas, OKR tracking, engagement surveys, compensation reviews, and career growth templates. When Lattice works, managers complete reviews on time and HR has the data to make decisions. When Lattice goes down, review cycles get blocked, survey responses stop submitting, and integrations with HRIS tools like Workday or BambooHR silently fail. The impact is invisible until a deadline hits.

Here's how to determine whether Lattice is down, identify which component is failing, and keep your HR workflows moving when it degrades.

Is Lattice Down Right Now?

Check these sources in order:

1. Statusfield — Lattice status — real-time monitoring across Lattice's core platform, integrations, and reporting.
2. Twitter/X — search Lattice down or Lattice HR not working sorted by Latest. HR teams and managers notice quickly when review submissions fail.
3. Downdetector — useful for confirming user-reported spikes, though it lacks component-level detail.

What Actually Breaks During a Lattice Outage

Lattice is built on several subsystems, and degradation is often confined to one area.

Component	What it does	Impact when down
Performance reviews	Review cycle submissions, manager assessments, self-reviews	Reviews can't be submitted; cycle deadlines slip
1:1s	Shared agendas, notes, talking points	Meeting prep stalls; historical notes inaccessible
OKRs / Goals	Goal creation, updates, check-ins, progress tracking	Reporting breaks; check-ins can't be logged
Engagement surveys	Pulse survey delivery and response collection	Response rates drop; data is incomplete
Integrations	HRIS sync (Workday, BambooHR, Rippling), SSO, Slack	Roster updates fail; SSO login blocked
Reporting & analytics	Dashboards, exports, trend analysis	HR can't pull data for decisions

Common Lattice Errors and What They Mean

Error or symptom	Likely cause
Page spinning on review submission	API degradation; submission is queued or failing
"Something went wrong" on goals	OKR service disruption; retry after a few minutes
SSO login failing	IdP integration issue or Lattice authentication service down
Slack notifications not arriving	Slack integration outage; check Lattice's integration status
CSV export timing out	Reporting service degradation
HRIS sync not reflecting new hires	Integration sync queue backed up or failing

Why Lattice Goes Down

Lattice handles predictable load spikes tied to HR calendar events.

Review cycle deadlines. When performance review cycles close, thousands of managers and employees submit at once. Lattice's submission infrastructure can experience queue pressure at these peak moments — a degradation at deadline time is the worst possible scenario for HR teams.

Survey distribution. Engagement surveys sent to an entire organization hit Lattice's email and notification infrastructure simultaneously. High-volume sends can delay delivery or cause tracking failures.

HRIS integration sync storms. Large customers with Workday or BambooHR integrations often trigger bulk roster syncs at the same time (Monday mornings, start of new cycles). These can back up the integration queue.

Dependency on third-party infrastructure. Lattice is hosted on AWS. Regional AWS degradations can affect Lattice's API, database, or file storage. Check AWS US-EAST-1 status if Lattice seems broadly unavailable.

HR Workflow Continuity During a Lattice Outage

When Lattice is down during a critical cycle, you need fallback procedures.

For performance reviews:

• Ask managers to draft written feedback offline (Google Docs or a shared doc) and submit to Lattice once it recovers. This preserves quality and avoids rushed reviews under time pressure.
• Communicate proactively to all reviewers that the deadline is being extended; set expectations before the cascade of "I can't submit" messages starts.

For 1:1s:

• Keep a shared doc or Notion page as a parallel agenda. The habit of maintaining a standalone doc ensures continuity regardless of Lattice's availability.

For engagement surveys:

• If a survey deployment is blocked, reschedule rather than attempting repeated retries. Partial deployments can skew data if some recipients receive the survey and others don't during a degradation window.

For HRIS sync failures:

• New hire and termination data won't propagate to Lattice automatically. Maintain a manual update log and apply those changes after the sync recovers to avoid data drift.

How to Get Instant Lattice Outage Alerts

HR deadlines don't move for software outages. Whether you're an HR leader managing a review cycle or a Lattice admin responsible for survey uptime, you need to know about Lattice issues before your users do.

Monitor Lattice on Statusfield and get alerted the moment Lattice's status changes. Route alerts to email so you're notified even when Lattice's own notification system is the thing that's broken.

Start monitoring Lattice → — free, no credit card required.

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Frequently Asked Questions

Is Lattice down for everyone or just me?

Check statusfield.com/services/lattice. If Lattice shows operational and you're still having issues, the problem is likely specific to your account, browser, or network. Try a hard refresh (Ctrl+Shift+R / Cmd+Shift+R), clear your browser cache, or try a different browser. If colleagues at your company are experiencing the same issue, it's more likely infrastructure.

Why won't my performance review submit?

If you get an error or the page spins indefinitely on submit, check Lattice's status at statusfield.com/services/lattice. Review submission failures during a cycle deadline are a known Lattice failure mode. Write your responses offline if the cycle is open; submit when the service recovers. Contact your HR team to request a deadline extension if the outage persists.

Lattice SSO login isn't working — is this a Lattice problem?

It could be either Lattice's authentication service or your identity provider (Okta, Azure AD, Google Workspace). If other SSO-protected apps work fine, the issue is likely Lattice's authentication integration. Check statusfield.com/services/lattice for authentication component status. If Lattice is operational but SSO is still failing, contact your IT admin to check the identity provider connection.

Why aren't my Slack notifications from Lattice arriving?

Lattice sends Slack notifications via its integration layer. If Lattice's integration status shows degraded, Slack notifications stop. Also check that Lattice is still connected to your Slack workspace (Settings → Integrations → Slack in Lattice admin). A workspace permission change can silently break the connection.

OKR updates aren't saving — what's happening?

OKR and Goals is a separate Lattice subsystem. If your check-ins aren't saving, try refreshing and retrying after a few minutes. If the issue persists for more than 10 minutes, check statusfield.com/services/lattice and alert your Lattice admin. Log your intended updates in a doc so you can apply them without losing the data once the service recovers.

BambooHR / Workday sync isn't updating Lattice — is this an outage?

HRIS integration syncs can fail for several reasons: Lattice's integration queue is backed up, the API credentials have expired, or there's a configuration error on the integration. Check statusfield.com/services/lattice for integration status. If Lattice shows healthy, check the API credentials in Lattice admin settings and verify the HRIS side of the connection is also active.

How do I get alerted when Lattice goes down?

Set up Lattice monitoring on Statusfield. You'll get alerts the moment Lattice's status changes — before your HR team or managers start filing tickets.

Published: July 4, 2026. Check current Lattice status →