UserTesting Status
UserTesting Status
UserTesting Service Health
Stay ahead of UserTesting outages
Sign up to create a custom dashboard to monitor the services you rely on. We have thousands of services supported.
UserTesting Components
12 components with real-time status monitoring and incident tracking
48 components with real-time status monitoring
and incident tracking
Frequently Asked Questions
Common questions about UserTesting status monitoring and outages
No, UserTesting is operational. All systems are functioning normally with no reported issues.
Set up free automated alerts to get instant notifications via email and Slack when UserTesting goes down or comes back online. Choose from multiple notification channels:
Real-time status monitoring with instant notification delivery via email and Slack integration.
Configure monitoring accountAccess real-time status updates, historical data, and detailed component monitoring information.
Monitor UserTesting's official status page, documentation, and communication channels for company announcements.
UserTesting status levels indicate service health from operational (working normally) to critical (completely down). Here are all possible status levels:
When UserTesting is down, set up alerts for restoration notifications, monitor official updates, and implement backup procedures. Here's what to do during outages:
Configure monitoring to receive immediate notifications when service restoration is complete.
Set up restoration alertsMonitor UserTesting's official communication channels for incident updates, estimated resolution times, and post-incident reports.
Implement backup procedures or alternative service providers to maintain operational continuity during extended outages.
No, UserTesting has been working normally all day. All systems have maintained operational status with no reported issues.
Continuous monitoring system provides real-time status updates and incident detection for all UserTesting infrastructure components.
All monitored services and components have maintained operational status with no reported incidents or performance degradation.
Real-time operational status as of last monitoring check
If UserTesting isn't working for you but shows as operational, try clearing your browser cache, using incognito mode, checking your internet connection, or contacting support. Common troubleshooting steps:
Clear browser cache, cookies, and local storage data for UserTesting
Access UserTesting through incognito/private browsing mode to isolate extension and cache issues
Test alternative network connections or DNS configurations to identify connectivity-specific issues
Temporarily disable browser extensions that may interfere with UserTesting functionality
Contact UserTesting technical support for specialized assistance with persistent access issues
Check this status page, UserTesting's official status page, social media, or set up monitoring alerts to verify if outages are global or local to your connection. Ways to check:
This page provides real-time global status monitoring for all UserTesting services and infrastructure components.
Consult UserTesting's official status page and communication channels for authoritative service status information.
Monitor UserTesting's official social media accounts for real-time incident reports and user community discussions.
Configure automated notifications for instant alerts when service issues are detected or resolved.
Set up monitoring alerts