Question 1

Is UserTesting down right now?

Accepted Answer

No, UserTesting is currently Operational. All systems are operating normally. Last verified 12/16/2025, 10:39:46 AM across 12 monitored components.

Question 2

How can I get UserTesting status alerts?

Accepted Answer

Get instant notifications when UserTesting goes down or recovers: Sign up for free automated alerts, bookmark this real-time status page, or follow UserTesting's official status updates. Our monitoring checks all components every minute.

Question 3

What do UserTesting status levels mean?

Accepted Answer

Status levels explained: Operational (working normally), Degraded (slower than usual), Partial Outage (some features down), Major Outage (widespread issues), Critical (complete failure), Under Maintenance (planned work in progress).

Question 4

What should I do if UserTesting is down?

Accepted Answer

If UserTesting is down: Sign up for instant recovery notifications, check UserTesting's official social media for updates, and consider temporary alternatives if available. For critical issues, contact UserTesting support directly.

Question 5

Any UserTesting outages today?

Accepted Answer

No outages reported today. UserTesting has been running smoothly with no service interruptions. Current status: Operational.

Question 6

UserTesting not working - troubleshooting steps?

Accepted Answer

If UserTesting isn't working: Clear browser cache, try incognito mode, check your internet connection, disable browser extensions, switch networks, or contact UserTesting support if issues persist.

Question 7

Is UserTesting down for everyone or just me?

Accepted Answer

Check if it's a global UserTesting outage: This page shows real-time status across all regions and 12 components. If UserTesting is operational here but not working for you, try clearing cache, checking your connection, or using a different network. Sign up to get alerts for confirmed outages.

UserTesting Status