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BigCommerce

BigCommerce Incident History

Get real-time status information for BigCommerce. Our monitoring system continuously checks BigCommerce's services and components across all global regions to provide you with the most up-to-date status information.

BigCommerce is currently Operational. This means all systems are operating normally. In order to get more details about the status of the service, please check the detailed status information below

Live Status for BigCommerce is OperationalLive Status
Operational
Last checked
Official Status Pagebigcommerce.com

Historical record of incidents for BigCommerce

Mar 25, 2025

Intermittent Availability Issues

Last update
Resolved

BigCommerce engineers observed an availability issue with a subset of stores beginning at approximately 17:27 UTC affecting API, storefront, and control panel requests. The issue was resolved at 17:46 UTC and all services are fully operational.

Monitoring

A fix has been implemented and we are monitoring the results.

Investigating

BigCommerce engineers are currently investigating intermittent availability issues with a subset of stores. We will provide an update shortly.

Mar 20, 2025

B2B Edition Buyer Portal issue

Last update
Resolved

BigCommerce engineers observed an issue with B2B Edition Buyer Portal starting around 13:00 UTC which caused certain assets to fail. The issue was resolved at 14:37 UTC and the B2B Edition Buyer Portal is fully operational.

Identified

BigCommerce engineers have identified the issue and implemented a fix. We will continue to provide updates as they come in.

Investigating

BigCommerce engineers are investigating an issue which is impacting multiple B2B Edition Buyer Portal functions, including login and add to cart.