Atlassian Support logo and current status indicator

Atlassian Support Status

Atlassian Support Status is currently Operational
Last checked from Atlassian Support's official status page
Atlassian Support

Atlassian Support Status

Operational
Last updated 13 components

Stay ahead of Atlassian Support outages

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Atlassian Support Components

13 components with real-time status monitoring and incident tracking

Support Portal
Operational
Ticketing
Operational
Knowledge Base
Operational
Community
Operational
API Docs
Operational
Public Issues Tracker
Operational
Training
Operational
Blogs
Operational
Careers
Operational
Content Delivery
Operational
Search
Operational
Downloads Access
Operational
Preferences Center
Operational

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Frequently Asked Questions

Common questions about Atlassian Support status monitoring and outages

Service Status: Operational

No, Atlassian Support is operational. All systems are functioning normally with no reported issues.

Last Status Check
Data source: Official Atlassian Support status page
Monitoring Coverage
13 monitored components
Real-time status tracking enabled
Automated Status Monitoring
Create a free monitoring account to receive instant notifications when Atlassian Support status changes.

Set up free automated alerts to get instant notifications via email and Slack when Atlassian Support goes down or comes back online. Choose from multiple notification channels:

Automated Monitoring System

Real-time status monitoring with instant notification delivery via email and Slack integration.

Configure monitoring account
Status Dashboard

Access real-time status updates, historical data, and detailed component monitoring information.

Official Communication Channels

Monitor Atlassian Support's official status page, documentation, and communication channels for company announcements.

Atlassian Support status levels indicate service health from operational (working normally) to critical (completely down). Here are all possible status levels:

Operational
All systems functioning normally with no known issues
Degraded Performance
Service available but operating below normal performance levels
Partially Re-routed
Traffic routing through alternative network infrastructure
Re-routed
Complete traffic redirection to alternative infrastructure
Partial Outage
Specific features, components, or geographical regions affected
Major Outage
Widespread service disruption affecting multiple systems
Critical
Complete service failure requiring immediate intervention
Under Maintenance
Scheduled maintenance activities in progress
Current Atlassian Support Status
Operational

When Atlassian Support is down, set up alerts for restoration notifications, monitor official updates, and implement backup procedures. Here's what to do during outages:

Automated Restoration Notifications

Configure monitoring to receive immediate notifications when service restoration is complete.

Set up restoration alerts
Official Status Communication

Monitor Atlassian Support's official communication channels for incident updates, estimated resolution times, and post-incident reports.

Service Continuity Planning

Implement backup procedures or alternative service providers to maintain operational continuity during extended outages.

Daily Service Status: No Issues Detected

No, Atlassian Support has been working normally all day. All systems have maintained operational status with no reported issues.

Real-time Monitoring Coverage

Continuous monitoring system provides real-time status updates and incident detection for all Atlassian Support infrastructure components.

Incident Activity Summary

All monitored services and components have maintained operational status with no reported incidents or performance degradation.

Current Status: Operational

Real-time operational status as of last monitoring check

If Atlassian Support isn't working for you but shows as operational, try clearing your browser cache, using incognito mode, checking your internet connection, or contacting support. Common troubleshooting steps:

Browser Cache Management

Clear browser cache, cookies, and local storage data for Atlassian Support

Private Browsing Session

Access Atlassian Support through incognito/private browsing mode to isolate extension and cache issues

Network Connectivity Verification

Test alternative network connections or DNS configurations to identify connectivity-specific issues

Browser Extension Management

Temporarily disable browser extensions that may interfere with Atlassian Support functionality

Technical Support Escalation

Contact Atlassian Support technical support for specialized assistance with persistent access issues

📊 Current Atlassian Support status: Operational

Atlassian Support outages typically last 15-30 minutes for minor issues, 1-2 hours for partial outages, and 2-4+ hours for major infrastructure problems. Recovery time depends on incident severity:

Minor Service Interruptions

15-30 minutes: Single component issues, temporary performance degradation, or localized connectivity problems

Partial Service Disruptions

1-2 hours: Multiple component failures, regional service interruptions, or feature-specific outages

Critical Infrastructure Failures

2-4+ hours: Core infrastructure failures, data center issues, or widespread system-level problems requiring extensive remediation

📊 Real-time tracking: We provide continuous updates during any incidents, so you always know the current status and estimated resolution time.

Check this status page, Atlassian Support's official status page, social media, or set up monitoring alerts to verify if outages are global or local to your connection. Ways to check:

Real-time Status Dashboard

This page provides real-time global status monitoring for all Atlassian Support services and infrastructure components.

Official Status Resources

Consult Atlassian Support's official status page and communication channels for authoritative service status information.

Community Verification

Monitor Atlassian Support's official social media accounts for real-time incident reports and user community discussions.

Automated Monitoring

Configure automated notifications for instant alerts when service issues are detected or resolved.

Set up monitoring alerts
Local Connectivity Troubleshooting
If Atlassian Support appears operational for other users but not accessible from your network, consider browser cache clearing, network connectivity verification, or alternative network access points.