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Genesys Cloud IVR logo and current status indicator

Genesys Cloud IVR Status

Genesys Cloud IVR is currently operational with all systems functioning normally.

Last checked Mar 14, 2026 5:38 PM UTC from Genesys Cloud IVR's official status page
Genesys Cloud

Genesys Cloud IVR Status

Part of Genesys Cloud

Operational
Last updated Mar 14, 2026 5:38 PM UTC17 sub-components
View All 17 Components →Visit Site

Service Health — Last 15 days

Availability
100.0%
Last Incident
None
No recent incidents
Incidents
0
All systems operational
Avg Resolution
—
No incidents to measure

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Americas (Sao Paulo)
Operational
Americas (US East)
Operational
Americas (US West)
Operational
Americas (Canada)
Operational
Asia Pacific (Mumbai)
Operational
Asia Pacific (Sydney)
Operational
Asia Pacific (Tokyo)
Operational
Asia Pacific (Seoul)
Operational
EMEA (Dublin)
Operational
EMEA (Frankfurt)
Operational
EMEA (London)
Operational
FedRAMP
Operational
EMEA (Zurich)
Operational
EMEA (UAE)
Operational
Asia Pacific (Osaka)
Operational
Americas (Mexico)
Operational
Asia Pacific (Singapore)
Operational

Frequently Asked Questions About Genesys Cloud IVR

Common questions about monitoring IVR and understanding component status