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Genesys Cloud Chat logo and current status indicator

Genesys Cloud Chat Status

Genesys Cloud Chat is currently operational with all systems functioning normally.

Last checked Mar 14, 2026 5:38 PM UTC from Genesys Cloud Chat's official status page
Genesys Cloud

Genesys Cloud Chat Status

Part of Genesys Cloud

Operational
Last updated Mar 14, 2026 5:38 PM UTC17 sub-components
View All 17 Components →Visit Site

Service Health — Last 15 days

Availability
100.0%
Last Incident
None
No recent incidents
Incidents
0
All systems operational
Avg Resolution
—
No incidents to measure

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Americas (Sao Paulo)
Operational
Americas (US East)
Operational
Americas (US West)
Operational
Americas (Canada)
Operational
Asia Pacific (Mumbai)
Operational
Asia Pacific (Sydney)
Operational
Asia Pacific (Tokyo)
Operational
Asia Pacific (Seoul)
Operational
EMEA (Dublin)
Operational
EMEA (Frankfurt)
Operational
EMEA (London)
Operational
FedRAMP
Operational
EMEA (Zurich)
Operational
EMEA (UAE)
Operational
Asia Pacific (Osaka)
Operational
Americas (Mexico)
Operational
Asia Pacific (Singapore)
Operational

Frequently Asked Questions About Genesys Cloud Chat

Common questions about monitoring Chat and understanding component status