Box Status
Box is currently operational with all systems functioning normally.
Incident History
Showing incidents from the last 15 days
Report: "[Major] Issues to access Admin Console dashboard"
Last updateOur team is investigating an issue with the Admin Conssole dashboard. Users may experience slowness when attempting to access the Admin Console. We will provide additional information as it becomes available.
Report: "[Critical] Issue with Box Shuttle"
Last updateOur team is investigating an issue with Box Shuttle and has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Report: "[Major] Issues with Folder and File Preview, and Shared Links"
Last updateWe are investigating an ongoing issue affecting folder and file preview. Customers may experience a white or blank page when loading subfolders and accessing shared links. We will provide more information as soon as it is available.
Report: "[Medium] Customers may experience issues previewing and downloading files"
Last updateBetween 10:56am PST to 11:42am PST on March 18th, 2026 some users may have experienced difficulties previewing and/or downloading files. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.