Question 1

Is BigCommerce down right now?

Accepted Answer

No, BigCommerce is currently Operational. All systems are operating normally. Last verified 12/15/2025, 9:05:02 AM across 9 monitored components.

Question 2

How can I get BigCommerce status alerts?

Accepted Answer

Get instant notifications when BigCommerce goes down or recovers: Sign up for free automated alerts, bookmark this real-time status page, or follow BigCommerce's official status updates. Our monitoring checks all components every minute.

Question 3

What do BigCommerce status levels mean?

Accepted Answer

Status levels explained: Operational (working normally), Degraded (slower than usual), Partial Outage (some features down), Major Outage (widespread issues), Critical (complete failure), Under Maintenance (planned work in progress).

Question 4

What should I do if BigCommerce is down?

Accepted Answer

If BigCommerce is down: Sign up for instant recovery notifications, check BigCommerce's official social media for updates, and consider temporary alternatives if available. For critical issues, contact BigCommerce support directly.

Question 5

Any BigCommerce outages today?

Accepted Answer

No outages reported today. BigCommerce has been running smoothly with no service interruptions. Current status: Operational.

Question 6

BigCommerce not working - troubleshooting steps?

Accepted Answer

If BigCommerce isn't working: Clear browser cache, try incognito mode, check your internet connection, disable browser extensions, switch networks, or contact BigCommerce support if issues persist.

Question 7

Is BigCommerce down for everyone or just me?

Accepted Answer

Check if it's a global BigCommerce outage: This page shows real-time status across all regions and 9 components. If BigCommerce is operational here but not working for you, try clearing cache, checking your connection, or using a different network. Sign up to get alerts for confirmed outages.

BigCommerce Status