Asana Incidents | Statusfield

Historical record of incidents for Asana

Apr 25, 2025

Transient application errors

Last update 2025-04-25T22:42:00.000Z

Monitoring2025-04-25T22:42:00.000Z

We started upgrade processes for databases; these are proceeding, but some restarts are taking longer than expected. As a result some customers are encountering transient errors during this process. We expect each customer database upgrade to complete within a few minutes; and no data will be lost.

Apr 16, 2025

SAML Login Failures

Last update 2025-04-16T22:50:00.000Z

Postmortem2025-04-16T22:50:00.000Z

Resolved2025-04-08T22:47:00.000Z

From April 4th to April 8th, approximately 0.5% of users using SAML for authentication experienced errors during login.

Mar 27, 2025

App and API downtime

Last update 2025-03-27T19:38:00.000Z

Postmortem2025-03-27T19:38:00.000Z

Resolved2025-03-25T23:09:00.000Z

This incident has been resolved.

Update2025-03-25T23:05:00.000Z

Our systems have recovered, and we are continuing to monitor.

Monitoring2025-03-25T22:47:00.000Z

Asana App and API had about 9 minutes of downtime due to a configuration error; a fix has been implemented, and we are observing for recovery.

Mar 25, 2025

App and API errors

Last update 2025-03-25T15:28:00.000Z

Resolved2025-03-25T15:28:00.000Z

This incident has been resolved. We are doing root cause analysis and will post an update within 72 hours.

Update2025-03-25T15:12:00.000Z

We have scaled up affected infrastructure are continuing to monitor application health and metrics.

Update2025-03-25T14:44:00.000Z

We are continuing to monitor for any further issues.

Monitoring2025-03-25T14:43:00.000Z

A fix has been implemented and we are monitoring the results.

Investigating2025-03-25T14:36:00.000Z

We saw a high rate of errors due to overload of internal infrastructure. We see partial recovery, and are continuing to investigate.