Historical record of incidents for Anthropic
Report: "Elevated errors on the API, Console and Claude.ai"
Last updateWe are currently investigating an issue which is resulting in significantly elevated HTTP 503 errors across Anthropic services. We will provide updates as soon as possible.
Report: "Elevated errors on Claude Opus 4"
Last updateWe are currently investigating this issue.
Report: "Claude Opus 4 elevated error rate"
Last updateWe are currently investigating this issue.
Report: "Claude Opus 4 errors"
Last updateWe are currently investigating an issue with Claude Opus 4
Report: "Claude 3.5 Haiku model unavailability"
Last updateBetween 12:10-12:40 UTC and 14:20-14:50 UTC the model has been throwing a large quantity of errors.
Report: "High rate of errors across models"
Last updateSince 6:50 UTC we have seen a high rate of errors across all models. We are currently investigating.
Report: "Request duration regression for Claude Sonnet 3.7 and 4 and Claude Opus 4"
Last updateWe are continuing to work on a fix for this issue.
Max request duration dropped from 1h to 5m for these models. We have identified the root cause and rollout the fix soon.
Report: "Errors on tool use calls on Claude.ai and the Anthropic Console"
Last updateWe have identified an issue resulting in elevated errors on tool usage for requests within Claude.ai and the Anthropic Console. Our engineers have identified a fix, and are working to resolve these issues.
Report: "Elevated errors on requests to Claude Sonnet 3.7 and 4"
Last updateThis incident has been resolved.
We have identified an issue which resulted in elevated error rates on requests to Claude Sonnet 3.7 and 4. This issue has been resolved, and we are monitoring success rates closely.
Report: "Elevated errors on requests to Claude Sonnet 3.7 and 4"
Last updateWe have identified an issue which resulted in elevated error rates on requests to Claude Sonnet 3.7 and 4. This issue has been resolved, and we are monitoring success rates closely.
Report: "Elevated errors on Claude Sonnet 4 for Claude.ai"
Last updateAs of 14:10 UTC we did not observe any more errors
Since 13:30 UTC we've observed an elevated number of errors on the Claude Sonnet 4 model for Claude AI users.
Report: "Elevated errors on Claude Sonnet 4 for Claude.ai"
Last updateSince 13:30 we've observed an elevated number of errors on the Claude Sonnet 4 model for Claude AI users.
Report: "Claude.ai and console.anthropic.com down"
Last updateThis incident has been resolved.
From 22:11–00:24 UTC, Claude.ai and the Anthropic Console were unavailable with users being unable to login to the impacted services. This issue is now resolved.
We are continuing to work to resolve issues preventing users from accessing Claude.ai and the Anthropic Console. We will provide additional updates as soon as possible.
We are continuing to work to resolve an issue affecting users of Claude.ai and the Anthropic Console, which is preventing users from logging into these services. Usage of the Anthropic API is unaffected.
We are continuing to investigate this issue.
We are currently investigating the issue
Report: "Claude.ai and console.anthropic.com down"
Last updateWe are continuing to investigate this issue.
We are currently investigating the issue
Report: "Elevated errors with code execution tools"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Elevated errors for requests to Claude 4 Opus"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating elevated errors on requests to Claude 4 Opus on the API, Claude.ai, and the Anthropic Console.
Report: "Elevated errors with code execution tools"
Last updateWe are currently investigating this issue.
Report: "Elevated errors for requests to Claude 4 Opus"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Report: "Elevated errors for requests to Claude 4 Opus"
Last updateA fix has been implemented and we are monitoring the results.
Report: "Incorrect display of 'Legacy Model' on Claude.ai for conversations with Opus 4"
Last updateWe have identified an issue which resulted in some conversations with Claude Opus 4 showing a 'Legacy Model' in the selector, and resulting in Opus being unavailable to selected to continue the conversation. This issue has been resolved.
Report: "Incorrect display of 'Legacy Model' on Claude.ai for conversations with Opus 4"
Last updateWe have identified an issue which resulted in some conversations with Claude Opus 4 showing a 'Legacy Model' in the selector, and resulting in Opus being unavailable to selected to continue the conversation. This issue has been resolved.
Report: "Elevated errors on Claude Sonnet 4"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue that started at 05:30 UTC.
Report: "Elevated errors on Claude Sonnet 4"
Last updateWe are currently investigating an issue that started at 05:30 UTC.
Report: "Elevated errors on tool use for Claude Code on Opus 4"
Last updateThis incident has been resolved.
A fix has been implemented, and the issue should be resolved upon updating Claude Code. We are continuing to monitor closely to ensure there are no further issues.
We have identified an issue related to tool usage in Claude Code on Claude Opus 4, and our engineers are working to resolve this issue. We will provide additional updates as soon as possible.
Report: "Errors with images on Claude.ai conversations with Claude Sonnet 4"
Last updateThis incident has been resolved.
We have identified an issue preventing image use for some users in conversations with Claude Sonnet 4. Our engineers are working to resolve this issue as quickly as possible.
Report: "Elevated errors on tool use for Claude Code on Opus 4"
Last updateWe have identified an issue related to tool usage in Claude Code on Claude Opus 4, and our engineers are working to resolve this issue. We will provide additional updates as soon as possible.
Report: "Errors with images on Claude.ai conversations with Claude Sonnet 4"
Last updateWe have identified an issue preventing image use for some users in conversations with Claude Sonnet 4. Our engineers are working to resolve this issue as quickly as possible.
Report: "Elevated errors on requests to some models"
Last updateFrom 23:24–23:32 UTC, we saw elevated errors on requests to all models. This issue has now been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Elevated errors on requests to some models"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "MCP tool calling issues for Advanced Research queries in Claude.ai"
Last updateThis incident has been resolved.
We have identified the issue and are working to deploy a fix
Report: "MCP tool calling issues for Advanced Research queries in Claude.ai"
Last updateWe have identified the issue and are working to deploy a fix
Report: "Elevated errors on requests to some models"
Last updateFrom 15:30–17:09 UTC, we saw elevated errors on requests to some models. This issue is now resolved.
We are currently investigating this issue.
Report: "Elevated errors across many models"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue that started at 10:05 UTC.
Report: "Elevated errors across many models"
Last updateWe are currently investigating an issue that started at 10:05 UTC.
Report: "Elevated errors for web search requests on API"
Last updateThis incident has been resolved.
An issue impacting API requests with web search server tool has been identified and a fix is in progress.
Report: "Elevated errors for web search requests on API"
Last updateAn issue impacting API requests with web search server tool has been identified and a fix is in progress.
Report: "Elevated errors when attempting to purchase API credits"
Last updateThis incident has been resolved.
Credit purchases are currently functional. We are still waiting on confirmation that the underlying issue is completely fixed.
We have identified an issue resulting in some users experiencing errors when attempting to purchase API credits via the Anthropic Console, and are working to resolve this issue.
Report: "Elevated errors when attempting to purchase API credits"
Last updateWe have identified an issue resulting in some users experiencing errors when attempting to purchase API credits via the Anthropic Console, and are working to resolve this issue.
Report: "Elevated errors on long context requests with Claude for Enterprise"
Last updateThis incident has been resolved.
Our engineers are continuing to work to fully resolve issues resulting in errors for some long context requests on Claude for Enterprise. We have seen an improvement in success rates, but are still working to fully resolve these issues.
We have seen improvements in success rates on Claude for Enterprise long context requests, and are continuing to work to fully resolve this issue.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue resulting in some elevated errors on long context requests in Claude for Enterprise. Our engineers are working to resolve these issues as soon as possible, and we will provide additional updates here.
Report: "Elevated errors on long context requests with Claude for Enterprise"
Last updateWe are currently investigating an issue resulting in some elevated errors on long context requests in Claude for Enterprise. Our engineers are working to resolve these issues as soon as possible, and we will provide additional updates here.
Report: "Errors when logging into Claude.ai"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Elevated errors on Claude.ai and the Anthropic Console"
Last updateThis incident has been resolved.
We have resolved the issue affecting the Anthropic Console, and are continuing to work to address an issue preventing some users from being able to log into Claude.ai. We will provide additional updates as soon as possible.
We are currently investigating an issue resulting in errors on Claude.ai and console.anthropic.com. The Anthropic API is unaffected, and our engineers are working to resolve this issue as quickly as possible.
Report: "Elevated 500 Internal Server Errors for API and Claude.ai"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Elevated 500 Internal Server Errors for API and Claude.ai"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Elevated errors for requests to Claude 3.7 Sonnet"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating elevated errors on requests to Claude 3.7 Sonnet on the API, Claude.ai, and the Anthropic Console.
Report: "Elevated errors for requests to Claude 3.7 Sonnet"
Last updateWe are currently investigating elevated errors on requests to Claude 3.7 Sonnet on the API, Claude.ai, and the Anthropic Console.
Report: "Errors when attempting to purchase API credits"
Last updateThis incident has been resolved.
Credit purchases are currently functional. We are still waiting on confirmation that the underlying issue is completely fixed.
We have identified an issue resulting in some users experiencing errors when attempting to purchase API credits via the Anthropic Console, and are working to resolve this issue.
Report: "Elevated errors in the API"
Last updateIssue has been identified and resolved.
Currently investigating a spike in 500 errors in the API
Report: "Elevated errors in the API"
Last updateCurrently investigating a spike in 500 errors in the API
Report: "Errors when attempting to purchase API credits"
Last updateWe have identified an issue resulting in some users experiencing errors when attempting to purchase API credits via the Anthropic Console, and are working to resolve this issue.
Report: "Elevated errors on Research"
Last updateThis incident has been resolved.
We have identified an issue where some requests using Research on Claude.ai fail to include sources. Sources are being correctly provided to the model in creating its response, but are not being persisted into the chat. Our engineers are working to resolve this issue.
We have identified an issue where some requests using Research on Claude.ai fail to include sources. Sources are being correctly provided to the model in creating its response, but are not being persisted into the chat. Our engineers are working to resolve this issue.
We are currently investigating this issue.
Report: "Elevated errors for requests to Claude 3.5 Haiku"
Last updateFrom 19:36–19:59 UTC, requests to Claude 3.5 and 3 Haiku experienced elevated errors. This issue has now been resolved.
We are currently investigating elevated errors on requests to Claude 3.5 Haiku on the API, Claude.ai, and the Anthropic Console.
Report: "Elevated errors on Research for Claude.ai"
Last updateWe have identified an issue where some requests using Research on Claude.ai fail to include sources. Sources are being correctly provided to the model in creating its response, but are not being persisted into the chat. Our engineers are working to resolve this issue.
We are currently investigating this issue.
Report: "Elevated errors on Research"
Last updateWe are currently investigating this issue.
Report: "Elevated errors for Haiku 3 and Haiku 3.5"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
Report: "Elevated errors for Haiku 3 and Haiku 3.5"
Last updateThe issue has been identified and a fix is being implemented.
Report: "Elevated errors for requests to Claude 3.5 Sonnet"
Last updateThis incident has been resolved.
We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on Claude.ai.
Report: "Elevated errors for requests to Claude 3.5 Haiku"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The Claude 3.7 Sonnet issues have been resolved. Claude 3.5 Haiku errors are still being investigated.
We've started having errors on Claude 3.7 Sonnet as well.
We are currently investigating elevated errors on requests to Claude 3.5 Haiku and 3.7 Sonnet on the API, Claude.ai, and the Anthropic Console.
Report: "Elevated errors for requests to Claude 3.5 Haiku and Claude 3.7 Sonnet"
Last updateWe've started having errors on Claude 3.7 Sonnet as well.
We are currently investigating elevated errors on requests to Claude 3.5 Haiku and 3.7 Sonnet on the API, Claude.ai, and the Anthropic Console.
Report: "Elevated errors for requests to Claude 3.5 Haiku"
Last updateThis incident has been resolved.
We are currently investigating elevated errors on requests to Claude 3.5 Haiku on the API, Claude.ai, and the Anthropic Console.
Report: "Elevated errors for requests to Claude 3.5 Haiku"
Last updateWe are currently investigating elevated errors on requests to Claude 3.5 Haiku on the API, Claude.ai, and the Anthropic Console.
Report: "Elevated errors for requests to Claude 3 Sonnet"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
Report: "Elevated errors for requests to Claude 3 Sonnet"
Last updateThe issue has been identified and a fix is being implemented.
Report: "Elevated errors on Claude 3.7 Sonnet"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Elevated errors on Claude 3.7 Sonnet"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Elevated Errors on Haiku 3.5"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Elevated Errors on Haiku 3.5"
Last updateWe are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Elevated errors on Claude 3 Opus"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Elevated errors on Claude 3 Opus"
Last updateWe are currently investigating this issue.
Report: "SSO Sign-In Issues"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented. We expect this to be fully fixed within 2 hours.
We were alerted this morning to issues that would prevent enterprise customers from signing in using SSO.
Report: "SSO Sign-In Issues"
Last updateThe issue has been identified and a fix is being implemented.
We were alerting this morning to issues that would prevent enterprise customers from signing in using SSO. The root cause is identified and we expect to have the issue fixed by 9AM PST.
Report: "Elevated errors for Claude.ai free users using 3.7 Sonnet"
Last updateThis incident has been resolved.
Since 12:30 UTC users of the Claude.ai offering have been experiencing elevated errors using the 3.7 Sonnet model. Users of the Pro and Max plans have been unaffected. We've identified and mitigated the root cause and are monitoring the current state.
Report: "Elevated errors for Claude.ai free users using 3.7 Sonnet"
Last updateSince 12:30 UTC users of the Claude.ai offering have been experiencing elevated errors using the 3.7 Sonnet model. Users of the Pro and Max plans have been unaffected. We've identified and mitigated the root cause and are monitoring the current state.
Report: "Elevated errors on requests to October Claude 3.5 Sonnet and 3.7 Sonnet"
Last updateThis incident has been resolved.
The issue resulting in elevated error rates on requests to some models, including Claude 3.7 Sonnet, has been resolved. We are currently monitoring closely to ensure no further recurrence.
We have identified a hypothesis and we are working on mitigating the issue.
We are continuing to investigate this issue.
We are seeing errors being returned across all Claude models.
Report: "Claude model request failures"
Last updateWe are seeing errors being returned across all Claude models.
Report: "Elevated errors on requests to October Claude 3.5 Sonnet and 3.7 Sonnet"
Last updateWe are seeing errors being returned across all Claude models.
Report: "Elevated errors on Claude 3.7 Sonnet"
Last updateWe think the issues with Claude Sonnet 3.7 have been resolved.
We think we've fixed the issue and we're monitoring right now until the errors level off.
While our actions have reduced the number of errors in aggregate, this has not fully gone to zero.
We think we've established a new root cause for the errors and we're actively working to confirm our hypothesis.
We are currently investigating this issue. This is a repeat of the previous incident from today https://status.anthropic.com/incidents/bktpjrm292p3.
Report: "Elevated errors on Claude 3.7 Sonnet"
Last updateThe incident has been resolved.
We've identified the root cause and we are implementing a mitigation.
We are currently investigating this issue.
Report: "Elevated errors on request to models"
Last updateThis incident has been resolved.
We have identified an issue causing elevated errors on requests to models on the Anthropic API, Console and Claude.ai.
We are currently investigating this issue.
Report: "Elevated errors on request to models"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Elevated errors on request to models"
Last updateOur engineers have confirmed that the identified errors were not impacting to user requests, and this issue is resolved.
We are currently investigating this issue.
Report: "Errors with MCP tool calls on the Claude.ai desktop application"
Last updateWe have identified an issue which resulted in MCP tool calls to fail for Claude.ai users on the desktop application from 17:06–18:25 UTC. This issue has now been resolved.
Report: "Errors with MCP tool calls on the Claude.ai desktop application"
Last updateWe have identified an issue which resulted in MCP tool calls to fail for Claude.ai users on the desktop application from 17:06–18:25 UTC. This issue has now been resolved.
Report: "Issues with receiving magic links when logging into Claude.ai or the Anthropic Console"
Last updateThis incident has been resolved.
We are seeing emails being delivered within expected timeframes at this time, and are closely monitoring to ensure no further issues.
We have confirmed that emails intended to be delivered during this issue will arrive, but delayed. We will provide an update as soon as email deliverability has returned to normal.
We have identified an issue with email deliverability from Anthropic, which includes emails for sign-in and registration as well as other notifications. We are working to resolve these issues as soon as possible.
We are currently investigating this issue.
Report: "Issues with receiving magic links when logging into Claude.ai or the Anthropic Console"
Last updateWe are currently investigating this issue.
Report: "Elevated errors on October Claude 3.5 Sonnet"
Last updateFrom 19:08-22:25 UTC, some users experienced elevated errors on requests to October Claude 3.5 Sonnet. This issue is now resolved.
Report: "Elevated errors on October Claude 3.5 Sonnet"
Last updateFrom 19:08-22:25 UTC, some users experienced elevated errors on requests to October Claude 3.5 Sonnet. This issue is now resolved.
Report: "Elevated errors on Claude 3.7 Sonnet"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Elevated errors on Claude 3.5 Haiku"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
Report: "Elevated errors on Claude 3.5 Haiku"
Last updateThe issue has been identified and a fix is being implemented.
Report: "Errors when uploading some filetypes on Claude.ai with analysis tool enabled"
Last updateWe have identified an issue which resulted in errors when uploading some filetypes such as .csv or .xlsx on Claude.ai with the analysis tool enabled. This issue began on April 14, and is now resolved.
Report: "Errors when uploading some filetypes on Claude.ai with analysis tool enabled"
Last updateWe have identified an issue which resulted in errors when uploading some filetypes such as .csv or .xlsx on Claude.ai with the analysis tool enabled. This issue began on April 14, and is now resolved.
Report: "Elevated errors on Claude 3.7 Sonnet"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We have identified an issue resulting in elevated errors impacting requests to Claude 3.7 Sonnet, and our engineers are working to resolve these issues.
Report: "Elevated errors on requests to Claude 3.7 and 3.5 Sonnet"
Last updateWe are currently investigating this issue.
Report: "Elevated errors on Claude 3 Haiku"
Last updateWe are currently investigating this issue.
Report: "Elevated errors on request to models"
Last updateWe are currently investigating this issue.
Report: "Issues logging into Claude.ai"
Last updateWe are currently investigating an issue preventing users from logging into Claude.ai.
Report: "Elevated errors on Sonnet 3.5 (new)"
Last updateWe are currently investigating this issue.
Report: "Elevated errors on June Sonnet 3.5"
Last updateWe are currently investigating this issue.
Report: "Claude 3.7 Sonnet partially degraded"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
Report: "Sonnet 3-7 partially degraded"
Last updateThe issue has been identified and a fix is being implemented.
Report: "Errors when logging into Claude.ai"
Last updateSome users experienced issues when attempting to log into Claude.ai, and we are currently monitoring closely to ensure no further issues.
Report: "Issues when using Claude 3.5 Haiku with vision"
Last updateWe have identified an issue which resulted in requests to Claude 3.5 Haiku that included images resulting in the model not being able to respond to image contents. Our engineers are working to apply a fix, and we will provide an update as soon as possible.
Report: "Elevated errors on Claude 3.7 Sonnet"
Last updateWe are currently investigating this issue.
Report: "Elevated errors on requests to Claude 3.5 and 3.7 Sonnet"
Last updateWe are continuing to work to resolve issues resulting in elevated errors for some users on requests to Claude Sonnet models.
We have identified an issue resulting in elevated errors on Claude 3.5 Sonnet, both June and October versions, for some users. We are working to resolve this and will provide an update as soon as possible.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Elevated errors on requests to Claude 3.5 Sonnet"
Last updateWe have identified an issue resulting in elevated errors on Claude 3.5 Sonnet, both June and October versions, for some users. We are working to resolve this and will provide an update as soon as possible.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Elevated Errors for Claude 3.5 Sonnet on Claude API"
Last updateWe are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Elevated Errors on requests to Claude 3.5 Sonnet (June)"
Last updateWe are currently investigating this issue.
Report: "Claude Performance Is Degraded"
Last updateA fix has been implemented and we are monitoring the results.
Report: "Claude 3.5 Sonnet (Oct 2024) Performance Degraded"
Last updateClaude 3.5 Sonnet (Oct 2024) performance was degraded between 4/7/2025 9:30AM - 1:30PM PST. Incident was resolved at 1:30PM PST.
Report: "Elevated errors on long context requests to Claude 3.7 Sonnet"
Last updateThe issue has been identified and a fix is being implemented.
Report: "Elevated Errors On API And Claude.ai"
Last updateWe are currently investigating this issue.
Report: "Elevated Errors on API"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Elevated errors on Claude.ai and the Anthropic Console"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Incident"
Last updateA fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Partial outage"
Last updateWe are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Claude.ai / console.anthropic.com - Partial outage"
Last updateWe are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Claude.ai/console.anthropic.com/"
Last updateWe are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Elevated errors for requests to all models"
Last updateThis incident has been resolved.
Success rates have returned to normal, and we are monitoring to confirm no further issues.
We are continuing to see some errors impacting June Sonnet 3.5, and our engineers are working to resolve these issues. We will provide additional updates shortly.
From 22:32–23:39 UTC, requests to multiple Anthropic models experienced significantly elevated error rates. We have applied a fix, and success rates have returned to normal. We are closely monitoring.
We are currently investigating elevated errors on requests to Claude 3.5 Sonnet on the API, Claude.ai, and the Anthropic Console.
Report: "Errors loading Claude.ai and Console"
Last updateFrom 19:54–20:21 UTC, users experienced significantly elevated error rates when attempting to access Claude.ai or the Anthropic Console. This issue is now resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Claude.ai projects not loading"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Elevated errors on requests to models"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Elevated errors on requests to some models"
Last updateThis incident has been resolved.
A fix has been applied, and success rates have returned to normal. We are continuing to closely monitor.
We have identified an issue resulting in some users experiencing elevated errors on requests to Claude Sonnet 3.7 and October Sonnet 3.5.
Report: "Elevated errors for Claude.ai, Console, and the Anthropic API"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are experience increased error rates for some customers. Our team is actively investigating.
Report: "Elevated errors on Claude.ai and Console"
Last updateThis incident has been resolved.
Systems are operational, and we are monitoring the fix.
We are performing maintenance to improve our systems and will be back online shortly.
Errors are elevated, and we are implementing a fix.
We are monitoring for occasional errors and continuing to implement a fix.
The issue has been identified and a fix is being implemented.
Report: "Invalid responses on Claude.ai chats"
Last updateWe have identified and resolved an issue which resulted in some Claude.ai responses containing unexpected special characters or languages.
Report: "Errors for users on Claude.ai with a connected Github account"
Last updateWe have applied a fix to resolve errors when attempting to connect Claude.ai to a Github account, or perform Github related actions and will continue to monitor closely.
We are still investigating issues related to the Claude.ai Github connection. Functionality that relies on Github, such as adding files from Github or connecting your account to a Github account may return errors. Normal functionality and other connections are continuing to work as expected.
We are continuing to investigate this issue. Users may experience errors when attempting to connect their Claude.ai account to Github, but existing chats and other functionality outside of Github connections are working as expected.
We are currently investigating an issue which is resulting in errors for users attempting to use Claude.ai with a connected Github account. Our engineers are working to resolve this issue.
Report: "Elevated errors for requests to Claude 3.5 Sonnet"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
Report: "Claude.ai, Console, and API not available"
Last updateThe issue has been resolved
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.