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Incident History

Showing incidents from the last 15 days

Jan 15, 2026

Report: "Compaction is having issues"

Last update 2026-01-15T07:28:07.593Z

identified2026-01-15T07:28:07.589Z

The issue has been identified and a fix is being implemented.

Jan 14, 2026

Report: "Elevated error rates on Opus 4.5"

Last update 2026-01-14T08:34:11.122Z

investigating2026-01-14T08:34:11.120Z

We are currently investigating this issue.

Jan 13, 2026

Report: "Increased rate of errors for Opus 4.5"

Last update 2026-01-13T07:27:43.999Z

investigating2026-01-13T07:27:43.996Z

We are currently investigating this issue.

Jan 12, 2026

Report: "Increased rate of errors for Opus 4.5"

Last update 2026-01-12T19:21:32.053Z

investigating2026-01-12T19:21:32.050Z

We are currently investigating this issue.

Report: "Elevated rate of errors for multiple models"

Last update 2026-01-12T18:10:46.103Z

investigating2026-01-12T18:10:46.100Z

We are currently investigating this issue.

Jan 10, 2026

Report: "Elevated error rates on Sonnet 4.5 1M context"

Last update 2026-01-10T14:36:13.895Z

investigating2026-01-10T14:36:13.892Z

We are continuing to investigate this issue.

investigating2026-01-10T14:33:17.064Z

We are currently investigating this issue.

Report: "Degraded performance for API requests involving structured outputs."

Last update 2026-01-10T03:37:46.219Z

investigating2026-01-10T03:37:46.217Z

We are continuing to investigate this issue.

investigating2026-01-10T03:37:09.058Z

We are currently investigating a performance issue affecting API requests that use structured outputs and strict tool use.

Jan 9, 2026

Report: "New Subscription Activation & Payment Issues"

Last update 2026-01-09T19:41:48.780Z

investigating2026-01-09T19:41:48.776Z

We are investigating reports that some new customer subscriptions are charging customers without properly granting subscription access, which is also leading to accidental double or triple payments for some customers.

Jan 8, 2026

Report: "Increased latency on Sonnet 4.5"

Last update 2026-01-08T17:23:34.493Z

investigating2026-01-08T17:23:34.490Z

We are currently investigating this issue.

Jan 7, 2026

Report: "Elevated errors on claude.ai"

Last update 2026-01-07T19:07:45.334Z

investigating2026-01-07T19:07:45.331Z

We are currently investigating this issue.

Report: "Elevated error rates on Opus 4.5"

Last update 2026-01-07T09:09:03.319Z

investigating2026-01-07T09:09:03.315Z

We are currently investigating this issue.

Jan 6, 2026

Report: "Errors on requests to Haiku 3.5"

Last update 2026-01-06T00:29:38.926Z

resolved2026-01-06T00:29:38.912Z

This incident has been resolved.

investigating2026-01-06T00:26:38.675Z

We are currently investigating this issue.