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We became aware of an issue with 'Traffic by Hostname' report related to availability with reporting data. The issue lasted between around 15:00 UTC and 23:00 UTC on June 11, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000RukYxCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with Certificate Provisioning System (CPS) where users may experience issues with AUTHZ LE token certificates not being visible on the CPS UI, this could make difficult rotate certificates. The issue appears to have started around June 4th, 2025.  We have identified the cause of the issue, and a fix is being prepared by the proper SMEs. Customers and partners can find more details on the Akamai Community. We will provide an update within the next 60 minutes.

We became aware of an issue with our Edge Delivery in Sao Paulo where users may have experienced connectivity issues. The issue lasted between14:40 UTC to 15:20 UTC on June 5th 2024. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We can confirm that the issue was mitigated at 08:15 UTC on 16 May 2025 and no longer occurring. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.

We have implemented a fix for this issue around 08:15 UTC on 16 May 2025; based on current observations, the service is resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to work with subject matter experts to investigate this issue. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with reporting service of Enterprise Application Access (EAA) where users may experience delays to reporting and real time logs. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are investigating an emerging issue with reporting service of Enterprise Application Access (EAA) where users may experience delays to reporting and real time logs. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 16:47 UTC on May 13, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000PWbTYCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to monitor for any further issues; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000PWbTYCA1. We will continue monitoring to ensure the impact has been fully mitigated.

We became aware of an issue with Edge Delivery and Enterprise Application Access (EAA) related to slowness and connectivity issues. The issue lasted between 16:10 UTC and 16:47 UTC on May 13, 2025. We have implemented a fix for; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000PWbTYCA1 . We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with Edge Delivery and Enterprise Application Access (EAA) related to slowness and connectivity issues. The issue lasted between 16:10 UTC and 16:47 UTC on May 13, 2025. We have implemented a fix for; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000PWbTYCA1 . We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We identified an issue with Akamai MFA between 4:30 UTC and 5:20 UTC on May 13, 2025 where users were unable to access sites that required MFA authentication and experienced "Site cannot be reached" errors. While our SMEs were actively investigating the issue, the services resumed normal operations without Akamai taking any actions. We are in the process of determining the root cause and will take necessary actions. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.  Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000PTEg9CAH

We identified an issue with Akamai MFA between 4:30 UTC and 5:20 UTC on May 13, 2025 where users were unable to access sites that required MFA authentication and experienced "Site cannot be reached" errors. While our SMEs were actively investigating the issue, the services resumed normal operations without Akamai taking any actions. We are in the process of determining the root cause and will take necessary actions. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.

We can confirm that the issue was mitigated at 02:50 UTC on 8 May 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000P9EP2CAN or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue as of 02:50 UTC on 8 May 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000P9EP2CAN. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000P9EP2CAN. We will provide the next update as we make progress.

We are investigating an issue with configuration deployment related to activation delays. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are investigating an issue with configuration deployment related to activation delays. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 17:34 UTC on May 7, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000P17C1CAJ, or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have identified the cause of the issue, and a fix is being implemented. Customers have been contacted with instructions to mitigate impacts to their systems or services. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000P17C1CAJ. We will provide the next update as we make progress.

We are actively investigating this issue. Customers and partners can find more details on Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000P17C1CAJ. We will provide additional updates as further progress is made.

We are investigating an emerging issue with Certificate Provisioning System (CPS) where the user interface fails to display the correct SAN list for a certificate when a user chooses to exclude SAN name(s) on the certificate from the DNS name list on the associated slot. We are actively working with the appropriate SMEs and will provide another update as progress is made. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are investigating an emerging issue with Certificate Provisioning System (CPS) where the user interface fails to display the correct SAN list for a certificate when a user chooses to exclude SAN name(s) on the certificate from the DNS name list on the associated slot. We are actively working with the appropriate SMEs and will provide another update as progress is made. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

In our previous post we mentioned that we were implementing a fix, however the correct status at that time was that we were working to mitigate the issue via a software rollback. We apologize for the miscommunication.At this time we can confirm that the issue was mitigated at 16:51 UTC on 2 May, 2025 and the service has resumed normal operation. We aim to fix the issue long-term with an update to the NetStorage service.Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community. We will provide an update within the next 24 hours.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community. We will provide an update within the next 24 hours.

We are continuing to investigate this issue. We will provide an update within the next 60 minutes.

We are continuing to investigate this issue. We have identified that the issue is specific to ZIP file uploads when the "Serve from ZIP" option is enabled. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with NetStorage related to 500 errors when uploading large files of roughly 2GB or larger. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are investigating an emerging issue with NetStorage related to 500 errors when uploading large files of roughly 2GB or larger. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 9:15 UTC on April 26, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000OC0DaCAL or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to work with our third-party service provider to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000OC0DaCAL. We will provide an update once as we make progress.

We are investigating an emerging issue with telephony service related to issues with support numbers. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are investigating an emerging issue with telephony service related to issues with support numbers. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 15:20 UTC on 24 April, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000O4d9vCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000O4d9vCAB. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with Web Security Analytics related to degradation in reports. We are actively investigating the issue and will provide another update within the next 60 minutes. Additional details have been posted for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000O4d9vCAB. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are investigating an emerging issue with Web Security Analytics related to degradation in reports. We are actively investigating the issue and will provide another update within the next 60 minutes. Additional details have been posted for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000O4d9vCAB. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700000Nc27TCAR

We can confirm that the issue was mitigated at 03:30 UTC on April 17, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000Nc27TCAR or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000Nc27TCAR. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to work on a resolution for this issue. Subsequent updates around mitigation status will be posted as progress is made. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5a700000Nc27TCAR or reaching out to Akamai Support.

We are actively working on a resolution, and will continue to monitor the situation closely. We will provide another update within the next 60 minutes. Thank you for your continued patience as we work to fully restore service functionality.

We've identified a root cause and are applying a mitigation as quickly as possible. We'll continue to post updates as this incident develops.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000Nc27TCAR. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with connectivity affecting multiple Compute Data Centers, which is also impacting EAA and ETP/SIA services, Web Security Analytics (WSA), Security Center, Client reputation, and Various Security Reports, including Trends reports / Security Center / Bot Endpoint report. This issue is causing disruptions, and we are actively working to resolve it as quickly as possible. We will provide another update within the next 60 minutes. Additional details have been posted for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000Nc27TCAR. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support) or Akamai Control Center to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are investigating an emerging issue with connectivity affecting multiple Compute Data Centers, which is also impacting EAA and ETP/SIA services, Web Security Analytics (WSA), Security Center, Client reputation and Various Security Reports, including (Trends reports / Security Center / Bot Endpoint report). This issue is causing disruptions, and we are actively working to resolve it as quickly as possible. We will provide another update within the next 60 minutes. Additional details have been posted for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/feed/0D5a700000Nc27TCARIf you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/

Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D5Do000023pkkxKAA](https://community.akamai.com/customers/s/feed/0D5Do000023pkkxKAA)

We can confirm that the issue was mitigated at 00:30 UTC on February 27, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000023pkkxKAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to monitor our systems. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000023pkkxKAA. We will provide an update as further information becomes available.

The fix has been successfully implemented and is currently being monitored. We are closely tracking the situation to ensure full resolution and will provide additional updates as necessary. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are actively addressing the issue caused by the recent software release and our team is focused on implementing a solution. We will provide further updates as progress is made. Thank you for your continued patience.

We are continuing to work on resolving the issue related to the recent software release. Our team is focused on fixing the problem and will relay updates as they become available. Thank you for your patience. 

We have identified that the access denied errors are related to a recent software release. We are actively working to fix the issue and aim to have it resolved shortly. We are continuing to investigate and address this matter.

We are investigating an emerging issue with Property Manager related where customers may encounter access denied errors when attempting to push a new property manager configuration. We are actively investigating the issue and will provide another update within the next hour. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 11:20 UTC on April 7, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000MqlhcCAB or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

The investigation revealed that the issue was related to a recent change in a software related to metadata activation. Our subject matter experts have rolled back the change to mitigate the impact allowing the tower activation to proceed without any new stalling and are working on a plan for the already stalled configurations. The rollback was completed at 11:20 UTC on April 7, 2025. We will continue to investigate the root cause of this issue and will take appropriate preventive actions. We are continuing to monitor to ensure that the impact has been fully mitigated and will provide the next update as we make progress.

We have identified the issue and currently working to mitigate the issue. We will provide another update within the next 60 minutes. We thank you for your patience.

We are continuing to investigate this issue. The appropriate subject matter experts are engaged. We will continue to provide hourly updates until we have a clearer picture about the mitigation plan. Subsequent updates around mitigation status will be posted as progress is made.

We are aware of an issue with Cloudlets policy activations where the customers are receiving a 5XX error when trying to make any new Cloudlet changes on the staging network. The issue appears to have started around 00:00 UTC on 5th April 2025. The impact is limited to staging activations only and there is no impact for production activations. There is no impact on Cloudlets product functionality as well. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are aware of an issue with Cloudlets policy activations where the customers are receiving a 5XX error when trying to make any new Cloudlet changes on the staging network. The issue appears to have started around 00:00 UTC on 5th April 2025. The impact is limited to staging activations only and there is no impact for production activations. There is no impact on Cloudlets product functionality as well. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

After monitoring the performance during peak, we can confirm that the issue was mitigated at 16:10 UTC on April 2, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000MVO5mCAH or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have rolled back a release which we believe have caused this issue as of 16:10 UTC on April 2, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000MVO5mCAH. We will continue to monitor to ensure that the impact has been fully mitigated.

We are investigating an emerging issue with Web Security Analytics (WSA) related to degradation of reports with rebuffering and loading page. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are investigating an emerging issue with Web Security Analytics (WSA) related to degradation of reports with rebuffering and loading page. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D5a700000MIlj1CAD](https://community.akamai.com/customers/s/feed/0D5a700000MIlj1CAD)

We can confirm that the issue was mitigated at 3:03 UTC on April 1, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000MIlj1CAD or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have identified a potential cause, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000MIlj1CAD. We will provide an update as we make progress.

We are still investigating the issue with new configuration changes not taking effect in some regions. Our team is working to resolve it and will provide further updates soon.

We are continuing to investigate the issue with Secure Internet Access Enterprise (SIA) where new configuration changes are not taking effect in some regions. Our team is actively working to resolve the matter. We will share additional updates periodically as more information becomes available.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000MIlj1CAD. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with Secure Internet Access Enterprise (SIA) where new configuration changes are not taking effect in some regions. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We are investigating an emerging issue with Secure Internet Access Enterprise (SIA) where new configuration changes are not taking effect in some regions. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We have confirmed that the anticipated impact to NetStorage was not realized due to redundant systems working as expected. We are moving this incident to Mitigated at this time. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000La8JMCAZ. We will provide an update as we make progress.

We are investigating an emerging issue with NetStorage related to delays and errors associated with an uptick in 500 errors in the LON data center. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We have confirmed that the anticipated impact to NetStorage was not realized due to redundant systems working as expected. We are moving this incident to Mitigated at this time. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000La8JMCAZ. We will provide an update as we make progress.

We are investigating an emerging issue with NetStorage related to delays and errors associated with an uptick in 500 errors in the LON data center. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 6:00 UTC on 21 March, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000LFdNMCA1 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue as of approximately 6:00 UTC on 21 March, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000LFdNMCA1. We will continue to monitor to ensure that the impact has been fully mitigated.

We are investigating an issue with EAA where customers are experiencing slowness and availability issues while accessing the management console. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 6:00 UTC on 21 March, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000LFdNMCA1 or reaching out to Akamai Support.We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue as of approximately 6:00 UTC on 21 March, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000LFdNMCA1. We will continue to monitor to ensure that the impact has been fully mitigated.

We are investigating an issue with EAA where customers are experiencing slowness and availability issues while accessing the management console. We are actively investigating the issue and will provide another update within the next 30 minutes.We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We became aware of an issue with EAA related to Management console being inaccessible due to high connection load on the database that lead to increased CPU utilization. The issue lasted between 2:00 UTC on 21, March, 2025 and 3:45 UTC on 21, March, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700000L0QPpCAN

We can confirm that the issue was mitigated at 05:15 UTC on 19 March 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000L0QPpCAN or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue as of 05:15 UTC on 19 March 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000L0QPpCAN. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000L0QPpCAN. We will provide the next update as we make progress.

We are investigating an issue with the HTTP edge delivery related to latency or connection timeouts. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 05:15 UTC on 19 March 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000L0QPpCAN or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue as of 05:15 UTC on 19 March 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000L0QPpCAN. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5a700000L0QPpCAN. We will provide the next update as we make progress.

We are investigating an issue with the HTTP edge delivery related to latency or connection timeouts. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Customers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a700000KowF3CAJ

We can confirm that the issue was mitigated at 21:34 UTC on March 17, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000KowF3CAJ or reaching out to Akamai Support.We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have successfully mitigated the issue affecting compute connectivity, which was also impacting non-compute services such as Enterprise Application Access (EAA), ETP/SIA, Web Security Analytics (WSA), and Bot Endpoint Protection (BEP). At this time, we are observing more normal operations and do not anticipate further disruptions. We will continue to monitor the situation closely to ensure system stability and will provide further updates if necessary. Thank you for your patience as we ensure the continued reliability of our services.

We are actively working to resolve the ongoing compute connectivity issues, which are also affecting non-compute services, including Enterprise Application Access (EAA), ETP/SIA, Web Security Analytics (WSA), and Bot Endpoint Protection (BEP). Users may have experienced a data backlog in WSA and BEP, but as we continue to address this, we anticipate that the backlog will be cleared. We will provide another update within the next 60 minutes, or sooner if more information becomes available.

We believe we have identified the cause of the networking issues affecting multiple compute regions. This issue is also impacting non-compute services such as Enterprise Application Access (EAA), ETP/SIA, Web Security Analytics (WSA), and Bot Endpoint Protection (BEP). We are actively working on a resolution, and will continue to monitor the situation closely. We will provide another update within the next 60 minutes. Thank you for your continued patience as we work to fully restore service functionality.

We are investigating an emerging issue with connectivity affecting multiple compute regions, which is also impacting EAA and ETP/SIA services. This issue is causing disruptions, and we are actively working to resolve it as quickly as possible. We will provide another update within the next 60 minutes. Additional details will soon be posted for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 21:34 UTC on March 17, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000KowF3CAJ or reaching out to Akamai Support.We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have successfully mitigated the issue affecting compute connectivity, which was also impacting non-compute services such as Enterprise Application Access (EAA), ETP/SIA, Web Security Analytics (WSA), and Bot Endpoint Protection (BEP). At this time, we are observing more normal operations and do not anticipate further disruptions.We will continue to monitor the situation closely to ensure system stability and will provide further updates if necessary. Thank you for your patience as we ensure the continued reliability of our services.

We are actively working to resolve the ongoing compute connectivity issues, which are also affecting non-compute services, including Enterprise Application Access (EAA), ETP/SIA, Web Security Analytics (WSA), and Bot Endpoint Protection (BEP). Users may have experienced a data backlog in WSA and BEP, but as we continue to address this, we anticipate that the backlog will be cleared. We will provide another update within the next 60 minutes, or sooner if more information becomes available.

We believe we have identified the cause of the networking issues affecting multiple compute regions. This issue is also impacting non-compute services such as Enterprise Application Access (EAA), ETP/SIA, Web Security Analytics (WSA), and Bot Endpoint Protection (BEP). We are actively working on a resolution, and will continue to monitor the situation closely. We will provide another update within the next 60 minutes. Thank you for your continued patience as we work to fully restore service functionality.

We are investigating an emerging issue with connectivity affecting multiple compute regions, which is also impacting EAA and ETP/SIA services. This issue is causing disruptions, and we are actively working to resolve it as quickly as possible. We will provide another update within the next 60 minutes. Additional details will soon be posted for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We became aware of a connectivity issue related to intermittent performance degradation and latency issues on multiple Data Centers. The issue was observed intermittently between 08:26 UTC and 10:54 UTC on March 18, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000KtyFoCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of a connectivity issue related to intermittent performance degradation and latency issues on multiple Data Centers. The issue was observed intermittently between 08:26 UTC and 10:54 UTC on March 18, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5a700000KtyFoCAJ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

The issue affecting Enterprise Application Access (EAA) multi-factor authentication (MFA) tokens sent via email has been fully resolved. After monitoring the situation, we can confirm that everything is functioning as expected. We appreciate your patience throughout this incident. If you encounter any further issues, please don’t hesitate to reach out.

We have implemented a fix for the issue affecting Enterprise Application Access (EAA) multi-factor authentication (MFA) tokens sent via email. Other forms of MFA have been functioning normally throughout this incident. While we believe the issue has been resolved, we will continue to monitor the situation over the next few hours to ensure stability. Thank you for your patience.

We are investigating an emerging issue with a third-party service provider affecting Enterprise Application Access (EAA) multi-factor authentication (MFA) tokens sent via email. Other forms of MFA are working normally at this time. We are working closely with the service provider and actively investigating the issue, and we will provide another update as soon as possible. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Akamai is aware of reports regarding a potential phishing scam targeting Coinbase users that involves an Akamai email domain. We take information security very seriously and are actively investigating the matter. Phishing scams remain a prevalent cyber threat, and we urge all users to exercise caution if they receive unsolicited emails, especially those requesting personal or account information. If you suspect that an email may be a phishing attempt, please treat it as such and avoid clicking any links or providing any sensitive information. We are working to address the situation and will continue to monitor and mitigate any related risks. In the meantime, we recommend heightened vigilance to help protect your personal information. Thank you for your understanding as we work to resolve this issue.

We became aware of an issue with Edge Delivery related to availability and connection failures. The issue lasted between 07:00 UTC on 12 March, 2025 and 07:30 UTC on 12 March, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to Akamai Community or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We recently became aware of intermittent connectivity issues for Compute and Delivery customers with services mapped to our Washington, DC (US-IAD) region. The issue lasted between 17:50 UTC on 10 March 2025 and 18:10 UTC on 10 March 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000025nAKHKA2 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with network connectivity issues related to availability with 5xx errors. The issue lasted between around 00:25-00:35 UTC and 02:00-02:10 UTC on March 11, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000024cspMKAQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with Web Security Analytics (WSA) and Endpoint report related to real time reporting. The issue lasted between 12:30 UTC and 13:00 UTC on March 10, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000024ck6nKAA or reaching out to Akamai Support.We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We can confirm that the issue was mitigated at 19:40 UTC on February 27, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2. We will provide the next update as progress is made.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2. We will provide the next update as progress is made.

We have rolled back a release which we believe may have caused this issue as of 19:40 UTC on February 27, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2. We will continue to monitor to ensure that the impact has been fully mitigated.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2. We will provide an update within the next 60minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2. We will provide an update within the next 60 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2 . We will provide an update within the next 60 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000025jZJBKA2. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with multiple security reports where there is a degradation in reports. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue was mitigated at 20:10 UTC on February 17, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000023mYWuKAM or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue as of 20:10 UTC on February 17, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000023mYWuKAM. We will continue to monitor to ensure that the impact has been fully mitigated.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000023mYWuKAM. We will provide an update within the next 60 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000023mYWuKAM. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with the Case Ticketing system related to the inability to create tickets. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D5Do00001zgBaKKAU](https://community.akamai.com/customers/s/feed/0D5Do00001zgBaKKAU)

We became aware of an issue with Edge Delivery related to connectivity issues. The issue lasted between 03:22 UTC and 03:52 UTC on 5 February 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D5Do00001zgBaKKAU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We can confirm that the issue is now resolved as of 19:13 UTC on February 05, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notifications or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with in our service provider Toronto data center, during the impact time, users could have experienced intermittent connection timeouts and errors for all services deployed in this data center. The issue lasted between 18:21 UTC on February 05, 2025 and was mitigated at approximately 19:13 UTC on February 05, 2025 The issue was caused by power outage in our service provider Toronto data center; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/group/0F90f000000DFgxCAG/service-incident-notifications. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We can confirm that the issue is now resolved as of 23:28 UTC on February 02, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do000021ozi2KAA or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue as of 23:28 UTC on February 02, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do000021ozi2KAA. We will continue to monitor to ensure that the impact has been fully mitigated.

We are investigating an emerging issue with Automated Call Distribution main phone number. Customers that are calling to get support from Akamai Technical Support, SOCC, BOCC will not be able to connect. In the meantime, please use Akamai Control Center to open tickets and request a call back if the issue is urgent, you can also email your support request to support@akamai.com. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now mitigated as of 16:40 UTC on January 30th, 2025 and no longer occurring. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent recurrence.

We became aware of an issue with Cloudlets UI where users may be unable to see all policies and load balancing reporting is not available for production. The issue lasted between approximately 14:40 UTC on January 30th, 2025 and 16:40 UTC on January 30th, 2025. We have rolled back a release which we believe may have caused, based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do00001zUvsTKAS. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We can confirm that the issue is now resolved as of 22:00 UTC on 30 January 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress.

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress

We are continuing to work on implementing a fix for this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update as we make progress.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update within the next 120 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LbCbSQK. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with Edge Delivery related to Edge IP Binding. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of 21:36 UTC on January 30, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do00001zfEVdKAM or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do00001zfEVdKAM. We will provide the next update as we make progress.

We are continuing to investigate this issue.

The investigation revealed that a very small percentage of Akamai servers served the errors. We are continuing to investigate the cause. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do00001zfEVdKAM. We will provide the next update as we make progress.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do00001zfEVdKAM. We will provide the next update as we make progress.

We are investigating an issue with Edge Delivery related to errors. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of 11:20 UTC on 24 January 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do00001zehFeKAI or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to work with our third-party network provider. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do00001zehFeKAI. We will provide an update as we make progress.

We have identified that the issue is being caused by a third-party network provider. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D5Do00001zehFeKAI. We will provide an update within the next 120 minutes.

We are investigating an emerging issue with Edge Delivery related to issues where end-users in the East Coast of the USA may experience performance degradation. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of 20:06 UTC on January 23, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with Configuration Deployment in "WEB & DATA CENTER SECURITY > Security Configurations > Site Shield > Request new map" in Akamai Control Center, where users may see that the request is getting stuck in pending approval when they are trying to request a new map. The issue lasted between 21:45 UTC on January 22, 2025 and 20:06 on January 23, 2025. We have rolled back a release which we believe may have caused; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai https://community.akamai.com/customers/s/feed/0D5Do00001zSkGwKAK. We will continue to monitor to ensure that the impact has been fully mitigated. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with Edge Delivery related to availability with connection timeouts. The issue lasted between around 04:50 UTC and 05:05 UTC on 23 January 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do00001zeVhqKAE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We became aware of an issue with Bot Manager and Enterprise Application Access related to degradation and unavailability. The issue lasted between 19:45 UTC on January 22, 2025 and 20:15 UTC on January 22, 2025. We can confirm that the issue is now resolved, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D5Do00001zeTD2KAM?language=en_US or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We can confirm that the issue is now resolved as of 19:41 UTC on January 17th, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: <link> or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have implemented a fix for this issue as of 19:41 UTC on January 17th, 2025; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4LkZnSQK. We will continue to monitor to ensure that the impact has been fully mitigated.

We are investigating an emerging issue with EdgeKV related to API calls failing that could result in inability to onboard new customers and/or modify existing EdgeKV configurations. The issue appears to have started at approximately 18:15 UTC. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of 20:04 UTC on 2nd January, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B4dHL7SQM or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have identified the cause of the issue, and a fix is being implemented. During this time, mPulse alerting may be erratic while data repopulates. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4dHL7SQM. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with mPulse related to a real-time dashboards resulting in lack of dashboard and alerting availability beginning at ~18:24 UTC on 2nd January, 2024.. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of 14:40 UTC on 27 December 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B4bvEdSQI or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4bvEdSQI We will provide further updates as we progress.

We are continuing to monitor for any further issues.

We have implemented a fix for this issue as of 14:40 UTC on December 27, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4bvEdSQI We will continue to monitor to ensure that the impact has been fully mitigated.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4bvEdSQI We will provide an update as we progress.

We are investigating an emerging issue with one of our Data Centers in Mumbai (India) due to which customers in India may experience rebuffering and slower domain performance. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of approximately 14:50 UTC on December 24, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B4bIULSQ2 or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B4bIULSQ2 We will provide an update as we progress.

We are continuing to investigate the issue and shall provide an update as we progress.

We are investigating an emerging issue with Edge DNS related to propagation delay where Edge DNS zone activation is in pending state for a while. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of 13:39 UTC on October 21, 2024, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO.

We continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO.

We continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO.

We continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO.

We continue to monitor to ensure that the impact has been fully mitigated. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO.

We have implemented a fix for this issue as of 13:39 UTC on October 21, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO. We will continue to monitor to ensure that the impact has been fully mitigated.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000AySIFzSQO. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with Edge Delivery where end-users in Europe and the USA may experience performance degradation. We are actively investigating the issue and will provide another update within the next 60 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We encountered connectivity issues with some NetStorage servers in Frankfurt between 13:30 UTC and 13:54 UTC on December 13, 2024. This resulted in all requests from Akamai edge servers to these NetStorage servers timing out. We have implemented a fix and can confirm that the issue is now resolved as of 13:54 UTC on December 13, 2024. Customers and partners can view additional details about the incident by logging in to https://community.akamai.com/customers/s/feed/0D54R0000B2nUaVSQU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We can confirm that the issue is now resolved as of 00:30 UTC on December 13, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B37Vw0SQE or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B37Vw0SQE. We will provide an update as further information becomes available.

We are investigating an issue with Security Center dashboard where there is a data gap seen in Security center, BOT trends and DOS trends reports. We are actively investigating the issue and will provide another update within the next 120 minutes. Please note that Web Security Analytics (WSA) report is not impacted. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of 2:25 UTC on December 13, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B38YlUSQU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

The issue has been identified and a fix is being implemented. We will provide another update as we make progress. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B38YlUSQU

We are continuing to investigate this issue.

We are investigating an emerging issue with Certificate Provisioning System related to certificate deployment jobs stuck in pre-verification state. We are actively investigating the issue and will provide another update within the next 60 minutes. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community, or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of 23:00 UTC on 12 December, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B36FiTSQU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We have identified and implemented a fix for an issue which impacted Enterprise Application Access (EAA) in Frankfurt, Germany between 09:00 UTC and 11:15 UTC on 3 December, 2024; based on current observations, the service has resumed normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.

Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D54R0000B2lXbOSQU](https://community.akamai.com/customers/s/feed/0D54R0000B2lXbOSQU)

We can confirm that the issue is now resolved as of 19:00 on December 4, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B2lXbOSQU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to work on a fix. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B2lXbOSQU. We will provide an update within the next 120 minutes.

We are continuing to work on a fix. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B2lXbOSQU. We will provide an update within the next 120 minutes.

We have identified the cause of the issue, and a fix is being implemented. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B2lXbOSQU. We will provide an update within the next 60 minutes.

We are investigating an emerging issue with Web Security Analytics related to degradation in reports and errors. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of 02:15 UTC on 21 November 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B1dEsSSQU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1dEsSSQU. We will provide an update as we make progress.

We are continuing to monitor for any further issues. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B1dEsSSQU. We will provide an update as we make progress.

We encountered an issue with Edge delivery related to connectivity issues. We have implemented a fix for this issue as of 02:27 UTC on 21 November 2024. Based on current observations, the service is resuming normal operations. Customers and partners can view additional details about the incident by logging into https://community.akamai.com/customers/s/feed/0D54R0000B1dEsSSQU or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue. We will continue to monitor to ensure that the impact has been fully mitigated.

We can confirm that the issue is now resolved as of 20:55 UTC on November 29, 2024 and the service has resumed normal operations. Customers and partners can view additional details about the incident, by logging in to https://community.akamai.com/customers/s/feed/0D54R0000B0cisWSQQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B0cisWSQQ. We will provide an update within the next 60 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B0cisWSQQ. We will provide an update within the next 60 minutes.

We are continuing to investigate this issue. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B0cisWSQQ. We will provide an update within the next 30 minutes.

We are investigating an emerging issue with Event Center related to reporting issues. We are actively investigating the issue and will provide another update within the next 30 minutes. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.

We can confirm that the issue is now resolved as of 9:15 UTC on November 20, 2024 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: https://community.akamai.com/customers/s/feed/0D54R0000B0bnwKSQQ or reaching out to Akamai Support. We apologize for the impact and thank you for your patience and continued support. We are committed to making continuous improvements to make our systems better and prevent a recurrence of this issue.

We are continuing to monitor for any further issues. We will provide the next update as we make progress.

We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community: https://community.akamai.com/customers/s/feed/0D54R0000B0bnwKSQQ. We will continue to monitor to ensure that the impact has been fully mitigated.

We have identified an issue with Reporting related to delayed data for the "Traffic by Hostname" report on the Akamai Control Center. We have implemented a fix for this issue as of 9:15 UTC on November 20, 2024; based on current observations, the service is resuming normal operations. We will soon be posting more details for customers and partners with a valid Control Center login at https://community.akamai.com/customers/s/group/0F90f000000DFgx/service-incident-notifications. If you have questions or are experiencing an impact due to this issue, please use the Support Center on Akamai Community (https://community.akamai.com/customers/s/support), or Akamai Control Center, to contact Akamai Technical Support. Contact information is available at https://www.akamai.com/us/en/support/.