Zapier Incident History

We have identified an issue beginning on April 11, 2025, which is causing some users to be unable to publish their Zap drafts. This issue is unrelated to the configuration of the Zaps. The error message being displayed when attempting to publish a draft is: "Failed to publish new version. Zapier timed out while saving this version. Please try again."We appreciate your patience as we work towards a resolution. If you are encountering this issue and need further assistance, please don't hesitate to reach out to our support team at https://zapier.com/app/get-help. We will provide updates on this incident as soon as we have more information.

We are currently investigating an issue with a delay with Zaps that use an Instant Trigger. The team is working on finding the root cause of the issue and appreciate your patience. We'll continue to post updates and information here as it becomes available. If you have any concerns or questions, please reach out to our Support team here: https://zapier.com/app/get-help.

At approximately 11:30pm UTC our monitoring systems started to indicate that some attempts by users to login to Zapier may not be possible. We have seen reports of 502 Bad Gateway errors. Logins, signups, invitations, and password recovery functions are affected.We believe these errors are happening for requests that go to the AWS region ap-southeast-1 (ie. around Singapore)Our team is currently investigating this and we will update our status page when we have more information.

We are aware of a problem affecting the 'Publish Photo' action within 'Instagram for Business'. We are actively collaborating with the team at Meta, who handle Instagram's operations, to rectify the situation as quickly as possible. We are hopeful that a swift resolution can be found, and we appreciate your patience during this time.We understand the importance this feature has in your day-to-day operations, so please rest assured that its restoration is our absolute priority. Updates will be communicated via this status page, so kindly keep an eye out. We're deeply sorry for any inconvenience this may cause and we're grateful for your understanding.

We are currently investigating an issue where users are receiving an error message indicating that they have surpassed their subscription's task limit, even though they have not. The specific error message being received is: "You've surpassed your subscription's task limit."The issue appears to be affecting the email notifications sent to users. Despite the error message, please note that the task number showing in your Zapier account remains accurate.At this time, we are not aware of any data loss related to this incident. We are currently working to resolve the issue and will update this status page as we have more information.If you experience any further issues, please do not hesitate to reach out to our support team: https://zapier.com/app/get-help

We are currently seeing a small percentage of Webhooks by Zapier steps failing with an error "Not a legal HTTP header value." We are currently investigating the root cause of this issue and will provide additional information as soon as possible.

From 16:28 to 16:30 UTC, Zapier.com was briefly unavailable, and users may have experienced issues loading the site. During this time, data ingest failures also occurred, preventing some Zaps from triggering as expected.Service has since recovered, and the platform is currently operating normally. Our team is actively investigating the root cause to better understand what led to the disruption. We’ll share additional details as we learn more.If you have any questions in the meantime, please reach out to our Support team:https://zapier.com/help

We've identified an issue on April 2, 2025 with the QuickBooks Online Integration on Zapier. It appears that some triggers are failing which means a subset of users may see either a delay in receiving webhooks from QuickBooks or no webhook at all. We don't currently have a workaround for this, but we want to assure you that we're actively collaborating with the QuickBooks Online team to resolve this issue promptly. We recognize that this issue might disrupt your normal workflow, and we aim to keep you sufficiently updated about our progress. If you require further information or assistance concerning this development, kindly get in touch with our support team. Rest assured, we're doing everything we can to rectify this situation.

We've identified an issue that began on April 5th, 2025 at 6:38 PM UTC, affecting users attempting to connect or reconnect to Azure Active Directory via Zapier.Users are unable to create new connections or reconnect existing ones to Azure Active Directory. During connection attempts, users may encounter the following error:"Oh, foo. Zapier could not connect to your account. Perhaps you declined access? Or it could be a temporary issue."The root cause has been identified, and our team is actively working on implementing a fix. There is no indication of any data loss related to this incident.We appreciate your patience and will continue to provide updates as we progress toward a resolution.

Our team has resolved the issue encountered earlier which caused some delays and errors in task processing, as well as slow loading times on our logged-in homepage. Thank you for your patience and understanding while our team addressed these issues!

We have identified the root cause of the delays and errors in task processing, as well as the slow loading times on our logged-in homepage. Our team has temporarily scaled up the system resources, which has improved performance.

The problems started at 10:31 PST today. They are affecting:Task Processing: Some tasks are delayed or not completing correctly, especially in areas of our service that handle a lot of data at once.Homepage Loading: It’s taking longer than usual for the main parts of our website to appear after you log in.

We are currently investigating an issue affecting user notifications on Zapier, specifically error alerts, usage notifications, and password reset emails that are not being delivered. This issue started on Friday, March 28th. The investigation is ongoing and our team is working diligently to resolve the issue. While we do not currently have an estimated resolution time, we will continue to update this space with any new information as it becomes available.Should you require assistance or have any questions or concerns, please don't hesitate to contact our Support team at: https://zapier.com/app/get-help.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance at this time. During this window, there will be roughly 25 seconds of planned downtime for Audit Logs.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.

The earlier incident impacting hooks has been resolved as of 5:12 PM UTC.The issue started at 4:31 PM UTC and resulted in a delay of up to 10 seconds. We sincerely thank you for your patience during this period.Our team has now confirmed that hook processing speeds are back to normal. We are currently investigating possible data loss, and further information will be provided directly to any impacted customers.Should you experience any further problems, please reach out to our support team here: https://zapier.com/app/get-help

We are currently investigating an issue affecting Zapier, which is causing a delay of about 10 seconds in webhook processing. This incident began at 4:31 PM UTC and is ongoing. We appreciate your understanding and patience while we work towards resolving the issue. We will provide updates as and when we have more information.Please follow this page for regular updates. Thank you.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing some maintenance during this time. This maintenance will log out some users from Zapier. Anyone logged out can log back in normally.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be undergoing scheduled maintenance during this time.