Historical record of incidents for Stripe
Report: "Elevated Swish errors"
Last updateAs of 11:36 UTC, we've seen elevated errors on Swish payments. We're continuing to investigate and will post further updates.
Report: "Elevated Affirm errors"
Last updateAs of 18:24 UTC, we've seen elevated errors on Affirm payments. We're continuing to investigate and will post further updates.
Report: "Elevated Swish errors"
Last updateAs of 08:50 UTC, we've seen elevated errors on Swish payments. We're continuing to investigate and will post further updates.
Report: "Elevated Swish errors"
Last updateWe're seeing elevated errors on Swish payments as of 04:00 UTC due to an issue with Swedbank. We will provide updates as necessary.
Report: "Blik payment method was unavailable"
Last updateThe Blik payment method was unavailable due to a scheduled maintenance from 23:00 June 9th - 00:00 June 10th UTC
Report: "Elevated BLIK Errors"
Last updateAs of 19:39 UTC, we've seen elevated errors on BLIK payments. We're continuing to investigate and will post further updates.
Report: "Elevated Swish errors"
Last updateAs of 17:40 UTC, we've seen elevated errors on Swish payments. We're continuing to investigate and will post further updates.
Report: "Elevated response times and error rates with the API"
Last updateWe’re currently investigating elevated error rates and response times with requests to the API beginning 18:16 UTC on June 5th. We will provide an update as soon as possible.
Report: "Elevated Swish errors"
Last updateAs of 17:03 UTC, we've seen elevated errors on Swish payments. We're continuing to investigate and will post further updates.
Report: "Elevated Swish Errors"
Last updateWe're currently investigating a Partial Service disruption of the Swish payment method that began at 13:40 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Swish payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated Swish errors"
Last updateWe're currently investigating a Partial Service disruption of the Swish payment method that began at 11:59 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Swish payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated Swish errors"
Last updateAs of 19:39 UTC, we've seen elevated errors on Swish payments. We're continuing to investigate and will post further updates.
Report: "Elevated declines on Mastercard"
Last updateBetween 06:27 and 07:15 UTC, Mastercard experienced errors that impacted card authorization processes. The issue was external to Stripe and is now resolved.
As of 07:15 UTC, Mastercard errors have begun to subside. We’re continuing to validate that this issue is fully resolved.
As of 06:32 UTC, we’ve seen elevated declines on Mastercard. We’re continuing to investigate and will post further updates soon.
Report: "Elevated declines on Mastercard"
Last updateAs of 06:32 UTC, we’ve seen elevated declines on Mastercard. We’re continuing to investigate and will post further updates soon.
Report: "Increase in Multibanco Processing Errors"
Last updateFrom 05:05–16:06 UTC, we saw elevated errors on Multibanco payments. This is now resolved.
As of 05:05 UTC, one of Stripe’s upstream processing partners is experiencing a partial outage, resulting in elevated errors on Multibanco payments. This is likely impacting a number of payment processors.
As of 05:05 UTC, we’ve seen elevated errors on Multibanco payments. This is likely impacting a number of payment processors.
Report: "Increase in Multibanco Processing Errors"
Last updateAs of 05:05 UTC, we’ve seen elevated errors on Multibanco payments. This is likely impacting a number of payment processors.
Report: "Scheduled maintenance for P24 - Bank Santander"
Last updateScheduled maintenance is currently in progress. We will provide updates as necessary.
P24 - Bank Santander has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Elevated Blik errors"
Last updateFrom 17:11 - 21:30 UTC, Blik experienced a service disruption that impacted the Blik payment method. The issue was external to Stripe and is now resolved.
We have disabled the Blik payment method until service is restored. We will provide an update as more information becomes available.
We're currently investigating a Full Service disruption of the Blik payment method that began at 17:11 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Scheduled maintenance for P24 - BNP Paribas Polska"
Last updateP24 - BNP Paribas Polska has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Elevated Errors for Swish payment method"
Last updateBetween 15:44 and 16:08 UTC, Swish experienced a service disruption that impacted the Swish payment method. The issue was external to Stripe and is now resolved.
We're currently investigating a service disruption impacting Swish, starting at 15:45 UTC. This affects payment services using the Swish payment method. The issue is external to Stripe, and we're actively monitoring the situation. We'll provide updates as soon as more information becomes available.
Report: "Elevated Errors for Swish payment method"
Last updateWe're currently investigating a service disruption impacting Swish, starting at 15:45 UTC. This affects payment services using the Swish payment method.The issue is external to Stripe, and we're actively monitoring the situation. We'll provide updates as soon as more information becomes available.
Report: "Elevated Blik errors"
Last updateBetween 12:22 and 13:32 UTC, Blik experienced a service disruption that impacted the Blik payment method. The issue was external to Stripe and is now resolved.
We're currently investigating a Full Service disruption of the Blik payment method that began at 12:22 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated Blik errors"
Last updateBetween 09:51 and 10:05 UTC, Blik experienced a service disruption that impacted the Blik payment method. The issue was external to Stripe and is now resolved.
We're currently investigating a Full Service disruption of the BLIK payment method that began at 09:51 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the BLIK payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated Blik errors"
Last updateWe're currently investigating a Full Service disruption of the BLIK payment method that began at 09:51 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the BLIK payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated Swish errors"
Last updateBetween 16:55 and 17:25 UTC, Swish experienced a service disruption that impacted the Swish payment method. The issue was external to Stripe and is now resolved.
Report: "Elevated PayNow errors"
Last updateWe have confirmed the maintenance being performed by PayNow has concluded and error rates have subsided. This incident is resolved.
We have confirmed that the elevated error rates are related to ongoing maintenance being performed by PayNow. We will continue to monitor these error rates and will provide an update once the maintenance concludes.
As of 16:20 UTC, we’ve seen elevated errors on PayNow payments. We’re continuing to investigate and will post further updates.
Report: "Elevated PayNow errors"
Last updateAs of 16:20 UTC, we’ve seen elevated errors on PayNow payments. We’re continuing to investigate and will post further updates.
Report: "Elevated Swish errors"
Last updateBetween 13:52 and 19:17 UTC, Swish experienced a service disruption that impacted the Swish payment method. The issue was external to Stripe and is now resolved.
We're currently investigating a service disruption impacting Swish, starting at 14:50 UTC. The issue is external to Stripe, and we're actively monitoring the situation. We'll provide updates as soon as more information becomes available.
Report: "Elevated Swish errors"
Last updateBetween 11:14 and 13:56 UTC, Swish experienced a service disruption that impacted the Swish payment method. The issue was external to Stripe and is now resolved.
We're currently investigating a service disruption impacting Swish, starting at 11:05 UTC. The issue is external to Stripe, and we're actively monitoring the situation. We'll provide updates as soon as more information becomes available.
Report: "Elevated Bancontact errors"
Last updateBetween 13:29 - 13:59 UTC there was a disruption with the Bancontact payment method causing increased error rates for Bancontact transactions. The issue was external to Stripe and is now resolved.
We're currently investigating a Partial Service disruption of the Bancontact payment method that began at 13:29 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated iDEAL errors"
Last updateBetween 13:29 - 13:59 UTC there was a disruption with the iDEAL payment method causing increased error rates for iDEAL transactions. The issue was external to Stripe and is now resolved.
We are continuing to investigate this issue.
We're currently investigating a Partial Service disruption of the iDEAL payment method that began at 13:29 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the iDEAL payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated Bancontact errors"
Last updateWe're currently investigating a Partial Service disruption of the Bancontact payment method that began at 13:29 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Bancontact payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated iDEAL errors"
Last updateBetween 10:35 - 11:34 UTC there was a disruption with the iDEAL payment method causing increased error rates for iDEAL transactions. The issue was external to Stripe and is now resolved.
We're currently investigating a Partial Service disruption of the iDEAL payment method that began at 10:35 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the iDEAL payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated iDEAL errors"
Last updateWe're currently investigating a Partial Service disruption of the iDEAL payment method that began at 10:35 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the iDEAL payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated error rates with PayPal transactions"
Last updateFrom 00:06 – 01:19 UTC, we saw elevated errors with Paypal transactions. This is now resolved.
The disruption with PayPal transactions is still ongoing but we're seeing partial recovery as of 01:18 UTC. Our engineers are continuing to monitor the situation and will validate once the issue is fully resolved.
Starting at 00:06 UTC, we experienced elevated errors with Paypal transactions as a result of an ongoing service disruption with PayPal. Our engineers are actively monitoring the situation and are in contact with PayPal.
Report: "Scheduled maintenance for Swish - Handelsbanken"
Last updateSwish - Handelsbanken has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Elevated error rates with PayPal transactions"
Last updateStarting at 00:06 UTC, we experienced elevated errors with Paypal transactions as a result of an ongoing service disruption with PayPal. Our engineers are actively monitoring the situation and are in contact with PayPal.
Report: "Elevated Blik payment method errors"
Last updateBetween 15:51 May 18th - 00:01 May 19th UTC, there was a disruption with the Blik payment method causing increased error rates for Blik transactions. The issue was external to Stripe and is now resolved.
Disruption to Blik payment method started at 15:51 UTC and is ongoing. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We expect users to see continued instability with this payment method. We are actively monitoring the situation and will provide the next update once we've observed recovery.
Disruption to Blik payment method started at 15:51 UTC and is ongoing. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are actively monitoring the situation and will provide the next update once we've observed recovery.
Report: "Elevated Blik payment method errors"
Last updateBetween 13:20 - 13:58 UTC there was a disruption with the Blik payment method causing increased error rates for Blik transactions. The issue was external to Stripe and is now resolved.
Disruption to Blik payment method started at 13:20 UTC and is ongoing. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are actively monitoring the situation and will provide the next update in 30 minutes.
Report: "Elevated Blik payment method errors"
Last updateBetween 07:57 - 08:46 UTC there was a disruption with the Blik payment method causing increased error rates for Blik transactions. The issue was external to Stripe and is now resolved.
Disruption to Blik payment method started at 07:57 UTC and is ongoing. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are actively monitoring the situation and will provide the next update in 30 minutes.
Report: "Scheduled maintenance for P24 - VeloBank"
Last updateScheduled maintenance is currently in progress. We will provide updates as necessary.
P24 - VeloBank has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for P24 - Credit Agricole"
Last updateScheduled maintenance is currently in progress. We will provide updates as necessary.
P24 - Credit Agricole has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Elevated Blik payment method errors"
Last updateFrom 17:30 - 21:35 UTC there was a disruption with the Blik payment method causing increased error rates for Blik transactions. The issue was external to Stripe and is now resolved.
Disruption to Blik payment method started at 17:30 UTC and is ongoing. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are continuing to monitor signs of recovery. We will provide another update in 30 minutes.
Disruption to Blik payment method started at 17:30 UTC and is ongoing. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are beginning to see signs of recovery and are continuing to monitor. We will provide another update in 30 minutes.
Disruption to Blik payment method started at 17:30 UTC and is ongoing. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are actively monitoring the situation and will provide the next update in 30 minutes.
Disruption to Blik payment method started at 17:30 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Blik payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
The elevated error rates and response times with the Blik payment method are a result of upstream issues at Blik. We are continuing to monitor and will post an update soon.
We're currently investigating elevated error rates and response times with the Blik payment method. We'll post an update soon.
Report: "Elevated Blik payment method errors"
Last updateWe're currently investigating elevated error rates and response times with the Blik payment method. We'll post an update soon.
Report: "Scheduled maintenance for EPS - Unicredit Bank Austria"
Last updateEPS - Unicredit Bank Austria has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Elevated Stripe.js Errors"
Last updateFrom 10:58-11:55 UTC, we saw elevated errors impacting Stripe.js. Users will have experienced impact to multiple related products and services, including Elements, 3DS, Checkout, Link, and several hosted Billing surfaces. This is now resolved.
Report: "Elevated Apple Pay errors"
Last updateFrom 15:13-17:04 UTC, Apple Pay experienced a service disruption impacting a number of service providers. The issue was external to Stripe and is now resolved.
As of 15:13 UTC, we've seen elevated errors for Apple Pay payments. We're continuing to monitor the issue and will post further updates.
Report: "Elevated Apple Pay errors"
Last updateAs of 15:13 UTC, we've seen elevated errors for Apple Pay payments. We're continuing to monitor the issue and will post further updates.
Report: "Elevated Stripe.js Errors"
Last updateFrom 11:00–12:00 UTC, we saw elevated errors impacting Stripe.js APIs . This is now resolved.
Report: "Elevated Swish errors"
Last updateFrom 18:15-19:08 UTC, Swish experienced a service disruption impacting a number of service providers. The issue was external to Stripe and is now resolved.
As of 18:59 UTC, we've seen elevated errors on Swish payments. We're continuing to investigate and will post further updates.
Report: "Multibanco Payment Method Service Disruption"
Last updateFrom 10:12 to 12:07 UTC, the Multibanco payment method experienced a service disruption affecting transaction processing. The issue was external to Stripe and has now been resolved.
We're currently investigating a full service disruption of the Multibanco payment method that began at 10:12 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Multibanco payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Multibanco Payment Method Service Disruption"
Last updateWe're currently investigating a full service disruption of the Multibanco payment method that began at 10:12 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the Multibanco payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated EPS errors"
Last updateFrom 14:37 to 15:15 UTC, the EPS payment method experienced a service disruption affecting transaction processing. The issue was external to Stripe and has now been resolved.
We're currently investigating a full service disruption of the EPS payment method that began at 14:37 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the EPS payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Elevated EPS errors"
Last updateWe're currently investigating a full service disruption of the EPS payment method that began at 14:37 UTC. This issue is external to Stripe and is causing increased error rates for transactions processed through the EPS payment method. We are actively monitoring the situation and will provide updates as more information becomes available.
Report: "Scheduled maintenance for EPS - UniCredit Bank Austria"
Last updateEPS - UniCredit Bank Austria has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Scheduled maintenance for P24 - Bank Millennium"
Last updateScheduled maintenance is currently in progress. We will provide updates as necessary.
P24 - Bank Millennium has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Elevated Swish errors"
Last updateFrom 11:14-11:43 UTC, Swish experienced a service disruption impacting a number of service providers. The issue was external to Stripe and is now resolved.
We're currently investigating a service disruption impacting Swish, starting at 11:17 UTC. The issue is external to Stripe, and we're actively monitoring the situation. We'll provide updates as soon as more information becomes available.
Report: "Authentication dashboard unavailable"
Last updateAs of May 07, 2025, 12:45 UTC, we have successfully resolved the issue that was preventing real-time data from loading within the authentication dashboard. All dashboard charts are now recovered.
We’re currently investigating issues loading some Dashboard charts. We’ll post an update soon.
Report: "Elevated Swish errors"
Last updateFrom 19:44–20:11 UTC, Swish experienced a service disruption impacting a number of service providers. This is now resolved.
We’re currently investigating a service disruption with Swish starting at 19:44 UTC. We're monitoring for updates and will provide an update as soon as possible.
Report: "Scheduled maintenance for EPS"
Last updateEPS has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Authentication dashboard unavailable"
Last updateAs of May 07, 2025, 12:45 UTC, we have successfully resolved the issue that was preventing real-time data from loading within the authentication dashboard. All dashboard charts are now recovered.
We’re currently investigating issues loading some Dashboard charts. We’ll post an update soon.
Report: "Authentication and Disputes dashboards Unavailable"
Last updateWe’re currently investigating issues loading some Dashboard charts. We’ll post an update soon.
Report: "Authentication dashboard Unavailable"
Last updateWe’re currently investigating issues loading some Dashboard charts. We’ll post an update soon.
Report: "Elevated Swish errors"
Last updateFrom 15:10–19:28 UTC, Swish experienced a service disruption impacting a number of service providers. This is now resolved.
As of 15:10 UTC, we've seen elevated errors on Swish payments. We're continuing to investigate and will post further updates.
Report: "Real-time data for the Billing Analytics dashboards is currently unavailable"
Last updateAs of May 05, 2025, 16:45 UTC, we have successfully resolved the issue that was preventing real-time data from loading within the Billing Analytics dashboards. All dashboard charts are now recovered.
We have identified the underlying issue preventing real-time data from loading within the Billing Analytics dashboards. Engineers remain actively engaged and are working to restore real-time data as quickly as possible.
All dashboard charts have recovered historic data. We continue to investigate the underlying issue preventing real-time data from loading within the Billing Analytics dashboards.
We’re currently seeing recovery with most dashboard data, though Billing Analytics data is still not consistently loading. We are continuing to investigate.
We’re currently investigating issues loading some Dashboard charts. We’ll post an update soon.
Report: "Elevated Swish errors"
Last updateFrom 10:03 - 10:36 UTC, we saw elevated errors on Swish payments. This is now resolved.
As of 10:22 UTC, we've seen elevated errors on Swish payments. We're continuing to investigate and will post further updates.
Report: "Elevated Swish errors"
Last updateAs of 10:22 UTC, we've seen elevated errors on Swish payments. We're continuing to investigate and will post further updates.
Report: "Real-time data for the Billing Analytics dashboards is currently unavailable"
Last updateWe have identified the underlying issue preventing real-time data from loading within the Billing Analytics dashboards. Engineers remain actively engaged and are working to restore real-time data as quickly as possible.
All dashboard charts have recovered historic data. We continue to investigate the underlying issue preventing real-time data from loading within the Billing Analytics dashboards.
We’re currently seeing recovery with most dashboard data, though Billing Analytics data is still not consistently loading. We are continuing to investigate.
We’re currently investigating issues loading some Dashboard charts. We’ll post an update soon.
Report: "Some Dashboard charts intermittently failing to load"
Last updateWe’re currently investigating issues loading some Dashboard charts. We’ll post an update soon.
Report: "Scheduled maintenance for Swish - Skandiabanken"
Last updateSwish - Skandiabanken has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Klarna Purchase Flow Issue"
Last updateThe external issue impacting the Klarna purchase flow, which began at 10:09 UTC and may have caused offers to remain open until manually cancelled, has now been resolved as of 11:50 UTC. We have received confirmation of stability and will continue to monitor the situation.
We are seeing signs of recovery from the external issue impacting the Klarna purchase flow, which began at 10:09 UTC, and may have caused offers to remain open until manually cancelled. We will continue to monitor the situation closely and provide further updates as needed.
We are aware of an external issue impacting the Klarna purchase flow as of 10:09 UTC. This may result in offers remaining open until they are manually cancelled. We are actively monitoring the situation and are in contact with Klarna. We will provide updates as they become available.
Report: "Klarna Purchase Flow Issue"
Last updateWe are aware of an external issue impacting the Klarna purchase flow as of 10:09 UTC. This may result in offers remaining open until they are manually cancelled. We are actively monitoring the situation and are in contact with Klarna. We will provide updates as they become available.
Report: "Power grid issues in Europe"
Last updateAs of April 29, 2025, the external issue affecting power grids responsible for delivering electricity in some European countries, particularly in Spain and Portugal has been mostly restored. Stripe services were not impacted by these events. Our teams will continue to monitor the situation and update you again if required.
We are aware of an external issue affecting power grids responsible for delivering electricity in several European countries, particularly in Spain and Portugal. Stripe services have not been impacted by these events and remain fully operational. We are closely monitoring the situation with our engineering and support teams.
Report: "Power grid issues in Europe"
Last updateWe are aware of an external issue affecting power grids responsible for delivering electricity in several European countries, particularly in Spain and Portugal. Stripe services have not been impacted by these events and remain fully operational. We are closely monitoring the situation with our engineering and support teams.
Report: "Scheduled maintenance for P24 - Nest Bank"
Last updateScheduled maintenance is currently in progress. We will provide updates as necessary.
P24 - Nest Bank has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Elevated declines on card transactions"
Last updateFrom 22:31–23:21 UTC, an issuing bank in the North America region experienced a service disruption impacting multiple payment providers, resulting in elevated card payment declines. This is now resolved.
Report: "Elevated declines on card transactions"
Last updateFrom 22:31–23:21 UTC, an issuing bank in the North America region experienced a service disruption impacting multiple payment providers, resulting in elevated card payment declines. This is now resolved.
Report: "Transaction failures via the Swish payment method"
Last updateFrom 17:00 April 23rd - 05:57 April 24th UTC, we experienced elevated errors with Swish due to an outage in BankID and a Swedish issuer. This has now been resolved.
We have identified the issue as being an outage with one of our partners. No Stripe systems are impacted at this time. We have engaged with our partner and continue to monitor the issue. Further updates will be provided as information becomes available.
We have identified an issue with transactions using the Swish payment method. At this time, no additional payment methods are impacted. We will post an update as soon as possible.
Report: "Scheduled maintenance for EPS - Accenture TiGital"
Last updateEPS - Accenture TiGital has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Transaction failures via the Swish payment method"
Last updateWe have identified an issue with transactions using the Swish payment method. At this time, no additional payment methods are impacted. We will post an update as soon as possible.
Report: "Elevated IDEAL errors"
Last updateFrom 09:04 UTC until 09:14 UTC, we observed an issue with iDEAL transactions performed by RegioBank, SNS Bank and ASN Bank cardholders. This is now resolved.
Report: "Elevated IDEAL errors"
Last updateFrom 09:04 UTC until 09:14 UTC, we observed an issue with iDEAL transactions performed by RegioBank, SNS Bank and ASN Bank cardholders. This is now resolved.
Report: "Stripe Dashboard Data may be incomplete"
Last updateWe have resolved the underlying issue that resulted in stale or incomplete data for Revenue Recognition and some Stripe Dashboard views, including Acceptance, Authentication, and Payment methods. This impact was limited to data generated between 13:57 UTC on 04/15 and 00:19 UTC on 04/16. All missing data has been successfully repopulated and is now available.
We have resolved the underlying issue that resulted in stale or incomplete data for Revenue Recognition and some Stripe Dashboard views, including Acceptance, Authentication, and Payment methods. This impact is limited to data generated between 13:57 UTC on 04/15 and 00:19 UTC on 04/16. We are currently reprocessing data associated with the issue and want to inform you that the estimated completion time for the availability of this data has been updated from 00:00 UTC to on or before 23:00 UTC on 04/18. We continue to monitor the situation and will provide an update as soon as the reprocessed data is available.
We have resolved the underlying issue which resulted in stale or incomplete data for Revenue Recognition and some Stripe Dashboard views, including Acceptance, Authentication, and Payment-methods. This impact is restricted to data generated between 13:57 UTC on 04/15 to 00:19 UTC on 04/16. We are currently reprocessing data associated with the issue and expect this data to become available on or before 00:00 UTC 2025-04-18. We continue to monitor the issue and will provide an update as soon as the reprocessed data is available.
We have identified the underlying issue which is causing some Stripe Dashboard views, including Acceptance, Authentication, and Payment-methods to to display incomplete or stale data. Additional dashboard views may also be impacted at this time. We continue to investigate the issue and will post an update as soon as more information is available.
We are currently investigating an issue causing some Stripe Dashboard surfaces to display incomplete or stale data. We will post an update as soon as possible.
Report: "Disruption to phone and chat support channels"
Last updateBetween 20:16–23:04 UTC, we experienced an issue with engaging Stripe's support teams by phone or chat. During the time of this issue, no other methods to engage Stripe support were affected. This is now resolved.
Starting at 20:16 UTC, we identified an issue with engaging Stripe's support teams by phone or Chat. Other support methods are not affected. We’re continuing to investigate the issue and will post updates soon.
Report: "Disruption to phone and chat support channels"
Last updateStarting at 20:16 UTC, we identified an issue with engaging Stripe's support teams by phone or Chat. Other support methods are not affected. We’re continuing to investigate the issue and will post updates soon.
Report: "Stripe Dashboard Data may be incomplete"
Last updateWe have resolved the underlying issue which resulted in stale or incomplete data for Revenue Recognition and some Stripe Dashboard views, including Acceptance, Authentication, and Payment-methods. This impact is restricted to data generated between 13:57 UTC on 04/15 to 00:19 UTC on 04/16. We are currently reprocessing data associated with the issue and expect this data to become available on or before 00:00 UTC 2025-04-18. We continue to monitor the issue and will provide an update as soon as the reprocessed data is available.
We have identified the underlying issue which is causing some Stripe Dashboard views, including Acceptance, Authentication, and Payment-methods to to display incomplete or stale data. Additional dashboard views may also be impacted at this time. We continue to investigate the issue and will post an update as soon as more information is available.
We are currently investigating an issue causing some Stripe Dashboard surfaces to display incomplete or stale data. We will post an update as soon as possible.
Report: "Dashboard search results incomplete"
Last updateFrom 10:44 to 13:35 UTC, we saw Dashboard search results not including objects created for some users. This is now resolved.
We’re currently seeing Dashboard search results not including objects created for some users. We’ve identified the cause, and are working on a fix.
As of 10:46 UTC, we’ve seen Dashboard search results not including objects created for some users. We’re continuing to investigate and will post further updates.
Report: "Dashboard search results incomplete"
Last updateAs of 10:46 UTC, we’ve seen Dashboard search results not including objects created within the last 1 hour for some users. We’re continuing to investigate and will post further updates.
Report: "Scheduled maintenance for iDEAL - ASN Bank / SNS Bank / RegioBank"
Last updateScheduled maintenance is currently in progress. We will provide updates as necessary.
iDEAL - ASN Bank / SNS Bank / RegioBank has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Twint Scheduled Maintenance: 2025-04-14 20:00:00 & 2025-04-14 21:30:00 UTC"
Last updateA scheduled maintenance window has been announced for Twint. The service might be degraded between: 2025-04-14 20:00:00 & 2025-04-14 21:30:00 UTC.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for Afterpay_clearpay"
Last updateAfterpay_clearpay has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Google Pay authorization issues"
Last updateThe issues with Google Pay have been resolved and payment options have been enabled. We're continuing to monitor the issue.
We continue to see issues with Google Pay authorizations. We've temporarily disabled GooglePay as a payment option while we collaborate with Google on a solution. We’re continuing to monitor the issue and will post further updates soon.
As of April 11, 2025, 14:51 UTC, we’ve seen a significant drop in Google Pay authorizations. We’re continuing to monitor the issue and will post further updates soon.
Report: "Google Pay authorization issues"
Last updateAs of April 11, 2025, 14:51 UTC, we’ve seen a significant drop in Google Pay authorizations. We’re continuing to monitor the issue and will post further updates soon.
Report: "Latency with Affirm payments"
Last updateWe have observed recovery with Affirm as of 19:38 UTC. All services have returned to normal. We will continue to monitor and update if required.
We have identified an issue with our payment partner Affirm, where some users may experience latency when being redirected to Affirm's checkout. We are currently monitoring the issue and will provide an update as more information becomes available
Report: "Latency with Affirm payments"
Last updateWe have identified an issue with our payment partner Affirm, where some users may experience latency when being redirected to Affirm's checkout. We are currently monitoring the issue and will provide an update as more information becomes available
Report: "AU payouts delayed"
Last updateSome AU payouts scheduled for 2025-04-03 and 2025-04-04 were delayed. The issue is now resolved, and all payouts have been processed as of 2025-04-07.
Some AU payouts scheduled for 2025-04-03 are delayed. We expect that these payouts will be processed on 2025-04-07. We are continuing to monitor the situation closely with our banking partner and will provide updates as they become available.
Report: "Scheduled maintenance for Swish"
Last updateSwish has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "AU payouts delayed"
Last updateSome AU payouts scheduled for 2025-04-03 are delayed. We expect that these payouts will be processed on 2025-04-07. We are continuing to monitor the situation closely with our banking partner and will provide updates as they become available.
Report: "Scheduled maintenance for Swish - Svea Bank"
Last updateSwish - Svea Bank has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Report: "Elevated errors on Klarna payments"
Last updateFrom 08:55–10:10 UTC, we saw elevated errors on Klarna payments due to a reported outage. This is now resolved.
As of 08:55 UTC, we are experiencing elevated errors on Klarna payments. Klarna payments are likely affected due to a Klarna outage that has been reported. We are in contact with Klarna and are working to resolve the issue. Updates will be provided as soon as more information becomes available.
Report: "Elevated errors on Klarna payments"
Last updateAs of 08:55 UTC, we are experiencing elevated errors on Klarna payments.Klarna payments are likely affected due to a Klarna outage that has been reported. We are in contact with Klarna and are working to resolve the issue. Updates will be provided as soon as more information becomes available.
Report: "Scheduled maintenance for Swish - ICA Banken"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Swish - ICA Banken has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for iDEAL - bunq"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
iDEAL - bunq has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for iDEAL - Knab Bank"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
iDEAL - Knab Bank has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for Bancontact"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Bancontact has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Errors with Mastercard transactions"
Last updateBetween 16:00 and 16:54 UTC on March 24, 2025 some users may have experienced elevated error rates with Mastercard transactions. This issue has been resolved.
Report: "Errors with Mastercard transactions"
Last updateBetween 16:00 and 16:54 UTC on March 24, 2025 some users may have experienced elevated error rates with Mastercard transactions. This issue has been resolved.
Report: "Scheduled maintenance for Multibanco"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Multibanco has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for P24"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
P24 has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for P24 - PKO BP"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
P24 - PKO BP has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for P24 - mBank"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
P24 - mBank has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for Swish - Sparbanken Syd"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Swish - Sparbanken Syd has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Elevated PromptPay Errors"
Last updateFrom 19:10 - 23:40 UTC March 22nd, we saw elevated errors on PromptPay payments as a result of an external issue. This is now resolved.
We are seeing elevated errors on PromptPay payments. No issues have been identified with Stripe systems at this time. Our engineers will continue to monitor the issue with PromptPay.
Report: "Elevated PromptPay Errors"
Last updateFrom 19:10 - 23:40 UTC March 22nd, we saw elevated errors on PromptPay payments as a result of an external issue. This is now resolved.
We are seeing elevated errors on PromptPay payments. No issues have been identified with Stripe systems at this time. Our engineers will continue to monitor the issue with PromptPay.
Report: "Search errors on Stripe Dashboard"
Last updateBetween 15:25-15:32 UTC, users experienced an error message when performing searches on the Stripe Dashboard. This issue has been resolved
Report: "Search errors on Stripe Dashboard"
Last updateBetween 15:25-15:32 UTC, users experienced an error message when performing searches on the Stripe Dashboard. This issue has been resolved
Report: "Dashboard charts incorrect"
Last updateThe Gross Volume and Net Volume from Sales charts in the Dashboard were displaying incorrect data for transactions from March 16th-17th. This is now resolved.
The Gross Volume and Net Volume from Sales charts in the Dashboard are displaying incorrect data for transactions from March 16th-17th. We are investigating the issue and will post updates here.
Report: "Dashboard charts incorrect"
Last updateThe Gross Volume and Net Volume from Sales charts in the Dashboard were displaying incorrect data for transactions from March 16th-17th. This is now resolved.
The Gross Volume and Net Volume from Sales charts in the Dashboard are displaying incorrect data for transactions from March 16th-17th. We are investigating the issue and will post updates here.
Report: "Scheduled maintenance for Swish - Marginalen Bank"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Swish - Marginalen Bank has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for iDEAL - Knab"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
iDEAL - Knab has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Scheduled maintenance for Swish - Nordea"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Swish - Nordea has an upcoming scheduled maintenance.Note: Stripe retrieves payment method planned maintenance information from payment method partners and the information may not be complete, accurate, or up to date.
Report: "Elevated API errors and intermittent Dashboard loading errors"
Last updateFrom 20:45–23:15 UTC, we saw elevated error rates and response times with the API. This is now resolved.
We continue to observe elevated API error rates and elevated latency across some products. Troubleshooting continues to isolate the root cause of the issue. We will provide an update soon.
We continue to investigate an issue causing elevated error rates and response times with the API and intermittent loading errors with the Dashboard. We will post an update as soon as possible.
Starting on March 12, 2025, at 20:45 UTC, we began investigating elevated error rates and response times with the API and intermittent loading errors with the Dashboards.
Report: "Dashboard loading errors"
Last updateFrom 00:21–01:48 UTC, certain dashboard pages were failing to load properly. This has now been resolved.
As of 01:48 UTC, the dashboard pages have recovered. We’re continuing to validate that this issue is fully resolved and we’re working to prevent recurrence.
We're currently seeing recovery as of 01:48 UTC. We've identified the cause, and are working on a fix.
Certain dashboard pages are failing to load properly and may be unresponsive. We’re continuing to investigate and we’ll post an update soon.
Report: "Elevated declines on Mastercard"
Last updateWe have confirmed that as of 09:42 UTC, Mastercard has resolved the underlying issue. At this time, we are no longer seeing errors or elevated response times. We will continue to monitor and provide another update if required.
We have not observed declines on the Mastercard network since 09:05 UTC and are currently monitoring the issue until Mastercard confirms full resolution.
We’re currently investigating ongoing error and elevated response times with Mastercard payments which started at 07:20 UTC. We are working with the Mastercard team and will post an update as soon as possible.
Report: "Elevated API errors"
Last updateFrom 22:27 - 22:35 UTC, we saw elevated error rates and response times with the API. This is now resolved.
Report: "Stripe.com unavailable"
Last updateFrom 06:00–06:35 UTC, we saw Stripe.com failing to load for some users. This is now resolved.
As of 06:35 UTC, Stripe.com was failing to load for some users but has since recovered. We are continuing to validate that this issue is fully resolved, and we are working to prevent its recurrence.