Is Sprout Social Down Right Now? Check if there is a current outage ongoing.

Google is currently experiencing difficulties that affect some functionality in Sprout. As a result of these issues, you may experience: - Issues replying to Google My Business and YouTube messages in Sprout's Smart Inbox - A high failure rate for Google My Business posts and YouTube video posts We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

X is currently experiencing difficulties that affect Sprout’s Smart Inbox. These issues began on May 30th. As a result of these issues, you may experience: - Issues replying with media attachments to X DMs and posts We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

X is currently experiencing difficulties that affect Sprout’s Smart Inbox. These issues began on May 30th.As a result of these issues, you may experience:- Issues replying with media attachments to X DMs and posts We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

Meta's services appear to be operational and we are monitoring the results.

Sprout is currently experiencing issues with a high rate of post failures affecting Meta services since approximately 04:30AM CST on May 28 and our engineers are investigating the root cause of the problem. As a result you may experience issues with Instagram image and video posts, Facebook Reels and Threads posts. Please subscribe to receive additional updates. We apologize for the inconvenience.

Sprout is currently experiencing issues with a high rate of failures affecting Instagram posts since approximately 04:30AM CST on May 28 and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

Sprout is currently experiencing issues with a high rate of failures affecting Instagram posts since approximately 04:30AM CST on May 28 and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved.

X's service is operational and we are monitoring the results.

Twitter/X is currently experiencing difficulties that are affecting Sprout’s Smart Inbox, Reporting, and Listening features. As a result of these issues, you may experience: - Issues creating or editing Listening topics that include X as a source. - Issues loading X conversations in the Smart Inbox. - X data missing in Reports. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

Twitter/X is currently experiencing difficulties that are affecting Sprout’s Smart Inbox, Reporting, and Listening features. As a result of these issues, you may experience:- Issues creating or editing Listening topics that include X as a source.- Issues loading X conversations in the Smart Inbox.- X data missing in Reports. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

On April 26th and 27th, Sprout experienced an issue associating incoming messages with existing cases. As a result, a large number of follow-up messages were not associated with cases. This issue has since been resolved and our engineers are currently working on associating any dropped messages received during this period with the correct cases. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved.

Sprout is currently experiencing issues with the Shopify integration, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

Sprout is currently experiencing issues with the Shopify integration, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

On April 26th and 27th, Sprout experienced an issue associating incoming messages with existing cases. As a result, a large number of follow-up messages were not associated with cases. This issue has since been resolved and our engineers are currently working on associating any dropped messages received during this period with the correct cases. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved.

Meta has implemented a fix, and we are monitoring the results.

Meta is currently experiencing difficulties that affect connecting or reconnecting Threads profiles to Sprout. Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.

Meta is currently experiencing difficulties that affect connecting or reconnecting Threads profiles to Sprout.Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Sprout is temporarily unavailable, and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience: - Delays navigating the app - Issues logging into Sprout Social We apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Sprout is temporarily unavailable, and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience:- Delays navigating the app - Issues logging into Sprout SocialWe apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Sprout is currently experiencing a loading issue impacting multiple product areas. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved.

Twitter/X's service is operational and we are monitoring the results.

Twitter/X is currently experiencing difficulties that are affecting Sprout’s Smart Inbox, Publishing, Reporting, and Listening features. These issues began at 5 AM CT on March 10. As a result, you may experience: - Missing Twitter/X messages in the Smart Inbox - Issues replying to Twitter/X messages in the Smart Inbox - Failed posts for Twitter/X - Twitter/X data not loading in Reports - Missing Twitter/X messages and data not loading in Listening We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

Trustpilot is currently undergoing scheduled maintenance, affecting Sprout’s Reviews, Reporting and Profile Connection features. This maintenance began on February 17, 2025, at 2:00 AM CST and is expected to conclude on February 18, 2025, at 6:20 AM CST. During this time, you may experience: - Delays in Trustpilot Reviews appearing in Sprout - Issues with data loading for Trustpilot - Errors when reauthorizing Trustpilot profiles in Sprout We are actively monitoring the situation and apologize for any inconvenience. Subscribe to receive status updates.

This incident has been resolved.

Sprout is currently experiencing issues regarding connecting new Facebook and Instagram profiles, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved.

We are continuing to investigate this issue.

We are experiencing some issues publishing and performing message actions via the API for accounts based in the U.S. related to the TikTok ban. We have escalated these issues to TikTok and are actively monitoring the situation. TikTok has announced they are returning and that customers should expect only temporary service instability.

This incident has been resolved.

Sprout is currently experiencing issues that affect multiple areas of the product, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Sprout is currently experiencing performance issues and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience: - Issues loading reports - Issues loading the Smart Inbox We apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

Due to a Facebook issue, when replying to nested Facebook comments in Sprout, the reply appears in the Smart Inbox but not in the conversation view. Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

Instagram has implemented a fix and we are currently monitoring the results.

Instagram is currently experiencing difficulties that affect replies for direct messages and stories. These issues began on December 16 at approximately 6:30 PM CST. As a result of this issue, you may experience code-like text being sent out as an automated response. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

LinkedIn has implemented a fix and we are currently monitoring the results.

LinkedIn is currently experiencing difficulties that affect connecting or reconnecting LinkedIn profiles to Sprout. Please subscribe to receive status updates.

This incident has been resolved.

Meta is currently experiencing difficulties that are affecting Facebook & Instagram. These issues began on December 11 around 11:50 am CT. As a result of these difficulties, you may experience issues in Sprout such as: - Post failures for Facebook, Instagram, and Threads profiles. - Errors when replying to Facebook and Instagram messages in the Smart Inbox. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

Sprout is currently experiencing issues with uploading media when composing a post, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved.

Beginning on August 15th, Facebook is experiencing difficulties that are affecting nested comments in Sprout. As a result of these issues, you may experience errors when replying to Facebook comments that are nested 2 to 3 levels deep. Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved. We apologize for any inconvenience.

Sprout is currently experiencing performance issues and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

Meta has confirmed that the issue is now resolved. We apologize for any inconvenience.

Sprout is currently experiencing issues with connections affecting Instagram Basic (Personal) Accounts. This issue started on August 27, at approximately 1 PM (Central) Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.

Sprout is currently experiencing issues with connections affecting Instagram. This issue started on August 27, at approximately 1 PM (Central) Our engineers have escalated this issue to Meta and are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

Sprout performance is returning to normal and we are monitoring the situation. We apologize for the inconvenience.

Sprout is currently experiencing performance issues, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved.

As of Thursday, July 18th at 8:08 a.m. CST., publishing to Threads, as well as Reporting data and Profile Reauthorisations have been improving. These issues were caused by an outage at Meta, that affected Sprout’s Threads Publishing, Reporting and Profile Reauthorisation features from Wednesday, July 17th at 10:40 p.m. CST.

Threads is currently experiencing difficulties that affect Sprout’s Publishing and Reporting features. These issues began on Wednesday, July 17th at 10:40 p.m. CST. As a result of these issues, you may experience: - Failed Posts Notifications for Threads Posts and Threads Video Posts - Delayed Reporting for Threads We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved. We apologize for any inconvenience.

A fix has been implemented and we are monitoring the results.

Sprout is currently experiencing performance issues, and our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Sprout is currently experiencing issues affecting the viewing of Shareable Links. This includes Shareable Calendar, Report, and External Approval Links. Our engineers are investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved. Thank you for your patience as we investigated and monitored this issue.

Instagram is currently experiencing difficulties that are impacting Instagram ad comments in Sprout. As a result, you may experience errors when replying to Instagram ad comments in the Smart Inbox. These issues began on 5/31/24. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This issue has been fully resolved. We apologize for any inconvenience.

A fix has been implemented and we are monitoring the results.

Sprout is temporarily unavailable and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience issues logging into Sprout Social and navigating the app. We apologize for any inconvenience. Please subscribe to receive status updates.

Facebook Audience data from April 30 - May 2 has now been fully restored.

Meta appears to have resolved this issue for Facebook Audience data going forward. However past Audience data from April 30 - May 2 has not yet been fully restored. We are still monitoring the situation and apologize for any inconvenience. Please subscribe to receive additional updates.

Meta is currently experiencing an issue that is impacting Facebook Audience metrics in the Facebook Pages Report and Profile Performance Report. Starting on April 20, 2024, you may see inaccurate data for the following metrics: - Facebook Followers - Facebook Fans - Facebook Net Follower Growth Our team has reached out to Meta about this issue and we are actively monitoring the situation. We apologize for any inconvenience. Please subscribe to receive status updates.

On May 14, Sprout experienced brief outages from 12:44 pm - 12:45 pm CT and 1:32 pm - 1:38 pm CT. A fix has since been implemented and the app is now stable. We apologize for any inconvenience.

The issues with Instagram video publishing appear to be resolved. If you received a failure, please attempt to send the post again.

Instagram is currently experiencing difficulties that affect Sprout’s ability to publish video posts. These issues began on May 3rd at approximately 15:00 CT. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

Functionality has been restored on Facebook and Instagram as of 12:00 pm (Central). However, data availability may still be delayed while we process events that failed during the outage. Thank you for your patience as we investigated and monitored this issue.

Facebook and Instagram are currently experiencing difficulties that are affecting Sprout’s functionality. These issues began on March 20th at approximately 9:00 am (Central). We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Sprout is temporarily unavailable and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience issues logging into Sprout Social and navigating the app. We apologize for any inconvenience. Please subscribe to receive status updates.

The issues with LinkedIn appear to be resolved as of 4:00 PM CT. However, data availability may still be delayed while we process events that failed during the outage. Thank you for your patience as we investigated and monitored this issue.

LinkedIn is experiencing difficulties affecting Sprout’s ability to publish or retrieve data from the network. These issues began on March 6th at 2:45 pm (Central) We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

Functionality has been restored on Facebook and Instagram as of 11:20 am (Central). However, data availability may still be delayed while we process events that failed during the outage. Thank you for your patience as we investigated and monitored this issue.

Facebook and Instagram are currently experiencing difficulties that are affecting Sprout’s functionality. These issues began on March 5th at approximately 9:00 am (Central). We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

The issues with Instagram video publishing appear to be resolved. Please subscribe to receive status updates.

Meta is currently experiencing an outage which impacts Sprout’s ability to publish Video Posts. These issues began on March 1st at approximately 11 am (Central). We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

The issue surrounding Instagram Comments in the Smart Inbox and Salesforce Service Cloud has been resolved. Our team will be running data backfills to recover Instagram Comments that were affected by this issue. We appreciate your patience and apologise for any inconvenience caused.

We have identified the issue and implemented a fix to bring Instagram Comments into the Smart Inbox and Salesforce Service Cloud. Additionally, Replies to Instagram Comments will continue to be delayed as Meta works to resolve this issue. Please subscribe to our Status Page to continue to receive updates about this issue

We have identified the issue and implemented a fix to bring Instagram Comments into the Smart Inbox. At this time, Replies to Instagram Comments will continue to be delayed as Meta works to resolve this issue. Please subscribe to our Status Page to continue to receive updates about this issue.

We are continuing to investigate this issue.

Instagram is experiencing difficulties that affect Instagram Comments in Sprout’s Smart Inbox. As a result of these issues, you may experience: - delays in Instagram Comments arriving in the Smart Inbox - missing Instagram Comments in the Smart Inbox This issue began on Monday, February 26th for a small number of comments. However, as of 19:00 CST on Wednesday, February 28th, this is happening to all Instagram Comments. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved - Data should be back to normal as of 10:30 AM Central (2/27/24).

A fix has been implemented and we are monitoring the results.

Sprout is currently experiencing issues with TikTok affecting account insights, video insights, and Smart Inbox comments. Our engineers have identified the issue and are working on a resolution. Please subscribe to receive additional updates. We apologize for the inconvenience.

As of 2:47 p.m. CST on February 8th, this issue has been resolved. Facebook content received after this time will have valid Facebook profile and username information. Our Engineers are evaluating backfill options for data that was affected by this problem. We thank you for your patience and apologize for any inconvenience caused.

After reviewing this issue with our network partners, a fix has been released. As a result, Facebook content received after 2:47 p.m. CST on February 8th will have valid Facebook profile and username information. We will continue to monitor the results of the fix. Additionally, we are also evaluating backfill options for data that was affected by this problem. Please subscribe to receive additional updates. We apologize for any inconvenience caused.

Sprout is currently experiencing an issue with how Facebook messages are being received in the Smart Inbox. We are observing that messages are being received from Meta’s API with generic usernames and profile pictures on Inbox messages and Reviews. This may also affect Inbox actions related to the authors of these messages such as adding users to VIP lists and banning users. Our engineers are working directly with Meta to help resolve the problem. Please subscribe to receive additional updates. We apologize for any inconvenience.

Sprout is currently experiencing an issue with how Facebook messages are being received in the Smart Inbox. We are observing that messages are being received with generic username and profile pictures. Our engineers are actively investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for any inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Sprout is temporarily unavailable and our engineers are working to restore access as quickly as possible. As a result of this outage, you may experience issues logging into Sprout Social and navigating the app. We apologize for any inconvenience. Please subscribe to receive status updates.

On December 1st, Meta's API stopped populating Instagram Posts and Stories insights. On December 5th, Meta confirmed they had resolved this issue. However, the missing metrics for Instagram Stories cannot be rectified as this data is only available for 24 hours. Please reach out to Support if you notice any further issues. We apologise for any inconvenience caused.

A fix has been implemented and we are monitoring the results.

Instagram is currently experiencing difficulties that prevent displaying some Instagram metrics in Sprout’s Reporting. These issues began on December 1st at 5 p.m. CST. As a result of these issues, you may experience: - Missing Instagram Posts & Stories Impressions and Reach Data from December 1 onwards We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

Impressions data for Instagram Stories has begun returning but is not fully restored yet. We are still monitoring the situation and apologize for any inconvenience. Please subscribe to receive additional updates.

We are currently investigating an issue with reporting "Impressions" data for Instagram Story posts in the Post Performance Report. Instagram Stories published after October 11, 2023 may inaccurately show as having 0 Impressions. This is also impacting the Impressions metric for Instagram Stories in the "Top Posts" section of the Instagram Business Profiles Report. We are monitoring the situation and apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently seeing an increase in errors when trying to reply to Facebook messages in the Smart Inbox. Our engineers are actively investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved.

We are currently investigating an issue with the Sprout API that is causing customer requests to fail.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Sprout is temporarily unavailable and our engineers are working to restore access as quickly as possible. We apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Sprout is temporarily unavailable and our engineers are working to restore access as quickly as possible. We apologize for any inconvenience. Please subscribe to receive status updates.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

Sprout is currently experiencing issues with inbox actions for Twitter profiles, and our engineers are investigating the root cause of the problem. These issues include the following inbox actions: - replying to tweets and Twitter DMs - liking tweets, - retweeting tweets, - loading conversations, - connecting and reauthorising Twitter profiles Please subscribe to receive additional updates. We apologize for the inconvenience.

This issue has been resolved. We apologize for any inconvenience.

We are experiencing an issue with our Listening product that may create delays in data collection, delays in updates to data after a topic is edited, and engagement metric fluctuations for recently collected Tweets. Please subscribe to receive additional updates. We apologize for the inconvenience.

This incident has been resolved. We apologize for any inconvenience.

A fix has been implemented and we are monitoring the results. As a result of this issue you may have experience degraded performance including: - Increased post failures - Assets missing from the Asset Library - Degraded tagging functionality - Difficulty loading pages such as the Smart Inbox or reports

Sprout is currently experiencing performance issues across the entire platform. As a result of this outage, you may experience issues with: - Increased post failures - Assets missing from the Asset Library - Tags not being applied to messages - Difficulty loading pages such as the Smart Inbox or reports Our engineers are actively investigating the root cause of the problem. Please subscribe to receive additional updates. We apologize for the inconvenience.

The issues with LinkedIn publishing posts and receiving messages are now resolved. Please subscribe to receive status updates. We apologize for the inconvenience.

The incident has been resolved by LinkedIn at around 10:29 PM CT. Publishing and inbox capabilities for LinkedIn in Sprout should now be back up and running. We're continuing to monitor the situation to make sure that there are no additional reports.

Sprout is currently experiencing issues with publishing posts and receiving messages on LinkedIn starting at 6 PM CT. Our engineers are actively looking into the situation and have reached out to LinkedIn. Please subscribe to receive additional updates. We apologize for the inconvenience.