Is HubSpot Down Right Now? Check if there is a current outage ongoing.

We've identified the issue that's caused Some CMS content to be unavailable since 2:13 PM EDT (UTC -04:00) on Jun 12, 2025. We're working with Cloudflare to resolve this issue. We will be back with an update within 30 minutes. Please see https://www.cloudflarestatus.com/ for more details.

Between 2:30 AM EDT (UTC -04:00) on Jun 10, 2025 and 6:30 PM EDT (UTC -04:00) on Jun 10, 2025, some customers experienced issues with Open AI Tool Functionality. This was caused by elevated error rates and latency from OpenAI. As of 6:30 PM EDT (UTC -04:00) on Jun 10, 2025, Open AI Tool Functionality is working properly and the incident has been fully resolved.

Between 09:05 AM EDT (UTC -04:00) and 09:58 AM EDT (UTC -04:00), some customers hosted in North America experienced delays in workflow tools. This was caused by a server impairment. As of 09:57 AM EDT (UTC -04:00), our workflow tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

We've addressed the issue that caused workflow delays for customers hosted in North America since 9:05 AM EDT (UTC -04:00) on May 21, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

We've identified the issue that's caused workflow delays for customers hosted in North America since 9:05 AM EDT (UTC -04:00) on May 21, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

We've addressed the issue that caused the workflows tool to be delayed since 9:05 AM EDT (UTC -04:00) on May 21, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted.

The workflows tool isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted.

We've addressed the issue that caused the workflows tool to be delayed since 9:05 AM EDT (UTC -04:00) on May 21, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted.

The workflows tool isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted.

Between 02:53 PM EDT (UTC -04:00) and 03:32 PM EDT (UTC -04:00), many customers hosted in North America experienced issues with chat, conversation inbox and email sending in HelpDesk. This was caused by a database impairment. As of 03:32 PM EDT (UTC -04:00), the affected tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

We've addressed the issue that caused chat, conversation inbox and email sending in HelpDesk to be unavailable since 2:53 PM EDT (UTC -04:00) on May 20, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

We've identified the issue that's caused Chat, email sending in HelpDesk and conversation inbox to be unavailable since 2:53 PM EDT (UTC -04:00) on May 20, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

We've identified the issue that's caused Chat and email sending in HelpDesk to be unavailable since 2:53 PM EDT (UTC -04:00) on May 20, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

We've addressed the issue that caused chat, conversation inbox and email sending in HelpDesk to be unavailable since 2:53 PM EDT (UTC -04:00) on May 20, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

We've identified the issue that's caused Chat, email sending in HelpDesk and conversation inbox to be unavailable since 2:53 PM EDT (UTC -04:00) on May 20, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

We've identified the issue that's caused Chat and email sending in HelpDesk to be unavailable since 2:53 PM EDT (UTC -04:00) on May 20, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

We've identified the issue that's caused Chat and email sending in HelpDesk to be unavailable since 2:53 PM EDT (UTC -04:00) on May 20, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America are currently impacted. We will be back with an update within 30 minutes.

Between 04:18 PM EDT (UTC -04:00) and 03:15 PM EDT (UTC -04:00), some customers hosted in North America, Asia Pacific and Europe experienced issues with list size calculation. This was caused by a race condition in list size calculation logic. Although aggregate values appeared incorrect during this period of time, no data was corrupted or lost. As of 03:15 PM EDT (UTC -04:00), we have corrected these calculations and the incident has been fully resolved. We apologize for any confusion and appreciate your patience while we corrected this.

We've identified the issue causing inaccurate sizes to be shown for lists. We've corrected many of the lists affected by the issue, but it may take several hours for the remaining lists to be fixed. Only customers hosted in North America and Europe are currently impacted.

We've identified the issue causing inaccurate sizes to be shown for lists. We're correcting lists that are affected by the issue, but it may take several hours for all lists to be fixed. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 3 hours.

We've identified the issue causing inaccurate sizes to be shown for lists. We're correcting lists that are affected by the issue. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within an hour.

We've identified the issue that caused list sizes to be inaccurate. We're continuing to correct lists that were affected by the issue. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within an hour.

We've identified the issue that caused list sizes to be inaccurate. We're continuing to correct lists that were affected by the issue. Only customers hosted in North America, Europe and Asia Pacific are currently impacted. We will be back with an update within an hour.

We've identified the issue that caused list sizes to be inaccurate. We're actively working to correct lists that were affected by the issue. We will be back with an update within 30 minutes. Only customers hosted in North America, Europe and Asia Pacific are currently impacted. We will be back with an update within an hour.

We've identified the issue that caused list sizes to be inaccurate. We're addressing the cause and hope to resolve for all customers soon. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 30 minutes.

We've identified the issue that caused list sizes to be inaccurate. We're addressing the cause and hope to resolve for all customers soon. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 30 minutes.

HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.

We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.

We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

Between 12:19 PM EDT (UTC -04:00) and 1:25 PM EDT (UTC -04:00) on May 5, 2025, customers experienced conversation display delays when visiting the Activities tab. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.

We've identified the cause of the Conversation display delays in the Activity tab since 12:19 PM EDT (UTC -04:00) on May 5, 2025. These delays may impact tools such as the Ticket activity tab in HubSpot. Our team is investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

We've identified the cause of the Conversation display delays in the Activity tab since 12:19 PM EDT (UTC -04:00) on May 5, 2025. These delays may impact tools such as the Ticket activity tab in HubSpot. Our team is investigating the cause of this issue and will update this page when more information is available. Only customers hosted in North America are currently impacted. We will be back with an update within 15 minutes.

File upload is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and File upload should be working properly. No data was lost.

We've addressed the issue that caused File upload to be unavailable since 3:31 PM EDT (UTC -04:00) on Apr 29, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 30 minutes.

We've identified the issue that's caused File upload to be unavailable since 3:31 PM EDT (UTC -04:00) on Apr 29, 2025. We're addressing the cause of this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 30 minutes.

File upload/modification isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within an hour.

File upload/modification isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within an hour.

HelpDesk is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and HelpDesk should be working properly. No data was lost.

We've addressed the issue that caused HelpDesk to be unavailable since 9:48 AM EDT (UTC -04:00) on Apr 25, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 30 minutes.

We've addressed the issue that caused HelpDesk to be unavailable since 9:48 AM EDT (UTC -04:00) on Apr 25, 2025. We're monitoring performance closely to ensure the tools recover properly. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 30 minutes.

HelpDesk is having intermittent issues. We're investigating what's causing this and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 15 minutes.

HelpDesk, Inbox and LiveChat are available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 15 minutes.

HelpDesk Chat and Reporting are not available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 15 minutes.

HelpDesk Chat isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 15 minutes.

HelpDesk Chat isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. Only customers hosted in North America, Asia Pacific and Europe are currently impacted. We will be back with an update within 15 minutes.

Email Sending is no longer experiencing delays. We've identified and addressed the cause of the delays that began at 11:00 AM EDT (UTC -04:00). As of 1:55 PM EDT all previously delayed emails have been sent. A detailed postmortem is available at https://product.hubspot.com/blog/hubspot-incident-report-march-27th-2025

We have addressed the issue that was causing email sends to be delayed. All new email sends are fully recovered. We continue to process through the backlog of delayed emails, which still has a delay of around an hour, but is actively recovering. We will be back with an update within an hour.

We are continuing to investigate the root cause into why emails within our North America infrastructure are currently delayed. We continue to operate with a delay of around an hour for outbound emails. We will be back with an update within an hour.

We've identified an issue within our system that is delaying some email sends within our North America infrastructure. This is impacting about half of all email sends now, which are seeing delays of around an hour. We are working to address the root cause. We will be back with an update within an hour.

Email Sending in HubSpot is experiencing delays. Our team is investigating the cause of this issue and will update this page when more information is available. We will be back with an update within 30 minutes.

Between 10:57 AM EST and 11:05 AM EST on April 11, 2025, we observed elevated error rates and slow responses impacting our Dashboard UI, Global Search and Reporting in North America. The incident has been fully resolved. No data was lost.

Between 10:57 AM EST and 11:05 AM EST on April 11, 2025, we observed elevated error rates and slow responses impacting our Dashboard UI and Global Search and Reporting in North America. We have mitigated the issue and are now monitoring. We will be back with an update within 30 minutes.

Between 10:57 AM EST and 11:05 AM EST on April 11, 2025, we observed elevated error rates and slow responses impacting our Dashboard UI and Global Search and Reporting in North America. We're investigating what's causing this issue. We will be back with an update within 30 minutes.

Between 10:57 AM EST and 11:05 AM EST on April 11, 2025, we observed elevated error rates and slow responses impacting our Dashboard UI, Global Search and Reporting in North America. The incident has been fully resolved. No data was lost.

Between 10:57 AM EST and 11:05 AM EST on April 11, 2025, we observed elevated error rates and slow responses impacting our Dashboard UI and Global Search and Reporting in North America. We have mitigated the issue and are now monitoring. We will be back with an update within 30 minutes.

Between 10:57 AM EST and 11:05 AM EST on April 11, 2025, we observed elevated error rates and slow responses impacting our Dashboard UI and Global Search and Reporting in North America. We're investigating what's causing this issue. We will be back with an update within 30 minutes.

Between 10:57 AM EST and 11:05 AM EST on April 11, 2025, we observed elevated error rates and slow responses impacting our Dashboard UI and Global Search in North America. We have mitigated the issue and are now monitoring. We will be back with an update within 30 minutes.

Between 10:57 AM EST and 11:05 AM EST on April 11, 2025, we observed elevated error rates and slow responses impacting our Dashboard UI and Global Search in North America. We're investigating what's causing this issue. We will be back with an update within 30 minutes.

Between 10:57 AM EST and 11:05 AM EST on April 11, 2025, we observed elevated error rates and slow responses impacting our Dashboard UI, Global Search, Reporting modules, ApplicationInstallsService, and IntegrationUserImportService. Preliminary diagnostics indicate that abnormal API responses from our database reporting components and issues within our task processing system are contributing to these degradations. We are actively consolidating diagnostic logs across these layers to better correlate events and understand the root cause of the performance issues. We will be back with an update within 30 minutes.

Global Search is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Global Search should be working properly. No data was lost.

We've addressed the issue that caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.

We've addressed the issue that caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.

We've addressed the issue that caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. Underlying cause was an overloaded component that we have disabled and scaled up. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

We've identified the issue that's caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 15 minutes.

Global Search isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 15 minutes.

We're investigating reports that Global Search may be unavailable for some users. We'll update this page when we have more information.

We've addressed the issue that caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. Underlying cause was an overloaded component that we have disabled and scaled up. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

We've identified the issue that's caused Global Search to be unavailable since 10:45 AM EDT (UTC -04:00) on Apr 9, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 15 minutes.

Global Search isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within 15 minutes.

We're investigating reports that Global Search may be unavailable for some users. We'll update this page when we have more information.

On Apr 3, 2025, between 9:37 AM EDT (UTC -04:00) and 9:44 AM EDT (UTC -04:00), and between 9:47 AM EDT (UTC -04:00) and 9:55 AM EDT (UTC -04:00), some customers experienced delays with CRM objects. As of 9:56 AM EDT (UTC -04:00), CRM objects are functioning properly and the incident has been fully resolved.

On Apr 3, 2025, between 9:37 AM EDT (UTC -04:00) and 9:44 AM EDT (UTC -04:00), and between 9:47 AM EDT (UTC -04:00) and 9:55 AM EDT (UTC -04:00), some customers experienced delays with CRM objects. As of 9:56 AM EDT (UTC -04:00), CRM objects are functioning properly and the incident has been fully resolved.

HubSpot is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and HubSpot should be working properly. No data was lost.

We've addressed the issue that caused a partial outage for multiple tools between 2:10 PM EDT (UTC -04:00) and 2:21 PM EDT (UTC -04:00) on Apr 1, 2025. We're monitoring performance closely to ensure the tools recover properly.

We've addressed the issue that caused a partial outage for multiple tools between 2:10 PM EDT (UTC -04:00) and 2:21 PM EDT (UTC -04:00) on Apr 1, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.

We've addressed the issue that caused a partial outage for multiple tools between 2:10 PM EDT (UTC -04:00) and 2:21 PM EDT (UTC -04:00) on Apr 1, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 30 minutes.

We've addressed the issue that caused Partial Outage for multiple tools to be unavailable since 2:21 PM EDT (UTC -04:00) on Apr 1, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

We've addressed the issue that caused Partial Outage for multiple tools to be unavailable since 2:21 PM EDT (UTC -04:00) on Apr 1, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

We've identified the issue that's caused Partial Outage for multiple tools to be unavailable since 2:21 PM EDT (UTC -04:00) on Apr 1, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 15 minutes.

We've identified the issue that's caused Partial Outage for multiple tools to be unavailable since 2:21 PM EDT (UTC -04:00) on Apr 1, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within 15 minutes.

Between 1:36 PM EDT (UTC -04:00) on Mar 28, 2025 and 2:19 PM EDT (UTC -04:00) on Mar 28, 2025, some customers experienced issues with Workflow actions. As of 2:19 PM EDT (UTC -04:00) on Mar 28, 2025, Workflow actions are working properly and the incident has been fully resolved. Any workflows that had an error during this time will need to be manually re-run.

Between 1:36 PM EDT (UTC -04:00) on Mar 28, 2025 and 2:19 PM EDT (UTC -04:00) on Mar 28, 2025, some customers experienced issues with Workflow actions. As of 2:19 PM EDT (UTC -04:00) on Mar 28, 2025, Workflow actions are working properly and the incident has been fully resolved. Any workflows that had an error during this time will need to be manually re-run.

Email Sending is no longer experiencing delays. We've identified and addressed the cause of the delays that began at 11:00 AM EDT (UTC -04:00). As of 1:55 PM EDT all previously delayed emails have been sent.

We have addressed the issue that was causing email sends to be delayed. All new email sends are fully recovered. We continue to process through the backlog of delayed emails, which still has a delay of around an hour, but is actively recovering. We will be back with an update within an hour.

We are continuing to investigate the root cause into why emails within our North America infrastructure are currently delayed. We continue to operate with a delay of around an hour for outbound emails. We will be back with an update within an hour.

We've identified an issue within our system that is delaying some email sends within our North America infrastructure. This is impacting about half of all email sends now, which are seeing delays of around an hour. We are working to address the root cause. We will be back with an update within an hour.

Email Sending in HubSpot is experiencing delays. Our team is investigating the cause of this issue and will update this page when more information is available. We will be back with an update within 30 minutes.

HubSpot is now working for all users. We addressed the root cause of the issue that prevented CRM records from being created or updated, and the issue is fully resolved.

We have identified the cause of this issue. At this point, the ability to create and update CRM records has been restored. We will be back with an update within an hour.

We are continuing to investigate the root cause of an issue that is preventing users from creating or updating records in the CRM since 10:42 AM EDT (UTC -04:00) on Mar 25, 2025. We've identified a core service that is degraded and are working to address the performance issues now. We will be back with an update within 30 minutes.

We are investigating an issue where some users are unable to create or update CRM objects due to persistent errors. This appears to be related to degraded performance in a core internal service. Early signs indicate that the issue may be isolated to our na1 datacenter. Our teams are working to identify the root cause and implement mitigations. At this time, there are no known workarounds. We will provide our next update by 16:00 UTC or sooner if new information becomes available. We apologize for the inconvenience and appreciate your patience as we work to resolve this issue. We will be back with an update within 30 minutes.

We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

HubSpot is now working for all users. We addressed the root cause of the issue that prevented CRM records from being created or updated, and the issue is fully resolved.

We have identified the cause of this issue. At this point, the ability to create and update CRM records has been restored. We will be back with an update within an hour.

We are continuing to investigate the root cause of an issue that is preventing users from creating or updating records in the CRM since 10:42 AM EDT (UTC -04:00) on Mar 25, 2025. We've identified a core service that is degraded and are working to address the performance issues now. We will be back with an update within 30 minutes.

We are investigating an issue where some users are unable to create or update CRM objects due to persistent errors. This appears to be related to degraded performance in a core internal service. Early signs indicate that the issue may be isolated to our na1 datacenter. Our teams are working to identify the root cause and implement mitigations. At this time, there are no known workarounds. We will provide our next update by 16:00 UTC or sooner if new information becomes available. We apologize for the inconvenience and appreciate your patience as we work to resolve this issue. We will be back with an update within 30 minutes.

We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

We are no longer experiencing delays. We've identified and addressed the cause of the delays that began at 12.30 PM EDT (UTC -04:00) on Mar 24, 2025 all delayed data has been processed and caught up. The issue is now fully resolved.

We've addressed the issue that was causing HubSpot data delays for portals hosted in our United States (East) data center, and are actively monitoring the recovery. No data has been lost.

We are no longer experiencing delays. We've identified and addressed the cause of the delays that began at 12.30 PM EDT (UTC -04:00) on Mar 24, 2025 all delayed data has been processed and caught up. The issue is now fully resolved.

We've addressed the issue that was causing HubSpot data delays for portals hosted in our United States (East) data center, and are actively monitoring the recovery. No data has been lost.

Between 8:40 PM UTC and 9:45 PM UTC on March 1, Microsoft reported a global outage with Microsoft 365 services. This outage resulted in Outlook connected email to be unavailable in HubSpot. Some HubSpot users may have also received an email notification that their Outlook inboxes have been disconnected from their HubSpot accounts. As of March 2 at 1:22 AM EST, all Outlook inboxes were reconnected to HubSpot accounts. We apologize for any confusion and appreciate your patience as we reconnected inboxes. A detailed postmortem is available at https://product.hubspot.com/blog/hubspot-incident-report-for-march-2-2025

We continue to work on reconnecting all affected inboxes. We will be back with an update within 3 hours.

We are working on reconnecting all affected inboxes. In the interim, users with disconnected inboxes can manually reconnect them if they prefer not to wait. We will be back with an update within an hour.

We have identified the issue that caused Outlook Connected Email to be unavailable since 3:00 PM EST (UTC -05:00) on Mar 1, 2025. We are working to reconnect all affected inboxes. We will be back with an update within an hour.

We've identified the issue that's caused Outlook Connected Email to be unavailable since 3:00 PM EST (UTC -05:00) on Mar 1, 2025. We're addressing the cause of this issue and will update this page when we have more information. We will be back with an update within an hour.

Lists, Datasets, Snowflake Data Share, Reports, and Buyer Intelligence are now fully accessible. Together with Snowflake, we've identified and addressed the root cause of the issue. The incident has been fully resolved and Lists, Datasets, Snowflake Data Share, Reports, and Buyer Intelligence should be working properly. No data was lost.

We've worked with Snowflake to address the issue that caused Lists, Datasets, Snowflake Data Share, Reports, and Buyer Intelligence to become impaired since 10:25 AM EDT (UTC -04:00) on Mar 19, 2025. We're monitoring performance closely to ensure the tools recover properly.

We are continuing to work with Snowflake to resolve the root issue, but don't have any new updates right now. Updates from Snowflake can be found on their status page: https://status.snowflake.com/incidents/9mwvw50z4wnm In the meantime, we have implemented an update to Lists to make sure they are now working properly. We will be back with an update within 3 hours. We will be back with an update within 3 hours.

We are continuing to work with Snowflake to resolve this issue, but don't have any new updates right now. We will be back with an update within 3 hours.

Lists, Datasets, Snowflake Data Share, Reports, and Buyer Intelligence are all experiencing issues including failures to load. The problems with these parts of our platform are impacted by an outage from Snowflake. We are working with Snowflake to resolve the issue. Snowflake's status page can be found here: https://status.snowflake.com/incidents/9mwvw50z4wnm We will be back with an update within an hour.

Reports, Datasets, Snowflake Data Share, and Lists are still failing to load for many customers. This is due to a problem with a third party service and we expect this issue to continue until the third party is able to resolve their issue. We will be back with an update within an hour.

Reports created in the Custom Report Builder are failing to load. The creation of new lists are also delayed. We are continuing to investigate the source of the issues. We will be back with an update within an hour.

Reporting isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within an hour.

Lists, Datasets, Snowflake Data Share, Reports, and Buyer Intelligence are now fully accessible. Together with Snowflake, we've identified and addressed the root cause of the issue. The incident has been fully resolved and Lists, Datasets, Snowflake Data Share, Reports, and Buyer Intelligence should be working properly. No data was lost.

We've worked with Snowflake to address the issue that caused Lists, Datasets, Snowflake Data Share, Reports, and Buyer Intelligence to become impaired since 10:25 AM EDT (UTC -04:00) on Mar 19, 2025. We're monitoring performance closely to ensure the tools recover properly.

We are continuing to work with Snowflake to resolve the root issue, but don't have any new updates right now. Updates from Snowflake can be found on their status page: https://status.snowflake.com/incidents/9mwvw50z4wnmIn the meantime, we have implemented an update to Lists to make sure they are now working properly.We will be back with an update within 3 hours. We will be back with an update within 3 hours.

We are continuing to work with Snowflake to resolve this issue, but don't have any new updates right now. We will be back with an update within 3 hours.

Lists, Datasets, Snowflake Data Share, Reports, and Buyer Intelligence are all experiencing issues including failures to load. The problems with these parts of our platform are impacted by an outage from Snowflake. We are working with Snowflake to resolve the issue. Snowflake's status page can be found here: https://status.snowflake.com/incidents/9mwvw50z4wnm We will be back with an update within an hour.

Reports, Datasets, Snowflake Data Share, and Lists are still failing to load for many customers. This is due to a problem with a third party service and we expect this issue to continue until the third party is able to resolve their issue. We will be back with an update within an hour.

Reports created in the Custom Report Builder are failing to load. The creation of new lists are also delayed. We are continuing to investigate the source of the issues. We will be back with an update within an hour.

Reporting isn't available right now. We're investigating what's causing this issue and will update this page when we have more information. We will be back with an update within an hour.

Between 1:34 PM EDT (UTC -04:00) on Mar 11, 2025 and 2:43 PM EDT (UTC -04:00) on Mar 11, 2025, some customers experienced issues with HubSpot's public search API. This was caused by an unintended configuration change that lowered the API's rate limits. As of 2:43 PM EDT (UTC -04:00) on Mar 11, 2025, HubSpot's public search API is working properly and the incident has been fully resolved.

Between 2:22 PM EST (UTC -05:00) on Feb 26, 2025 and 2:43 PM EST (UTC -05:00) on Feb 26, 2025, some customers experienced issues with Updates to CRM objects. This was caused by data migration. As of 2:43 PM EST (UTC -05:00) on Feb 26, 2025, Updates to CRM objects is working properly and the incident has been fully resolved.

Notifications and verification email is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Notifications and verification email should be working properly. No data was lost.

We've addressed the issue that caused Notification and verification code emails to be unavailable since 1:33 PM EST (UTC -05:00) on Feb 24, 2025. We're monitoring performance closely to ensure the tools recover properly. We will be back with an update within 15 minutes.

The issues with call and email associations in the iOS app (version 4.56.0) is fixed in version 4.56.1. We continue to ask all customers to please upgrade to the latest version 4.56.1.

We've addressed the issue that caused Call and Emails Associations on iOS mobile devices using version 4.56.0 to be unavailable since 4:30 AM EST (UTC -05:00) on Feb 7, 2025. We're monitoring performance closely to ensure recovery. We're asking all customers to please upgrade to the latest version 4.56.1.

Lifecycle stage properties after contact merges are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Lifecycle stage properties after contact merges should be working properly. No data was lost.

We've identified the issue that's caused the Lifecycle stage properties after contact merges to be unavailable since 12:09 PM EST (UTC -05:00) on Jan 14, 2025. We're addressing the cause of this issue and all data will be backfilled by February 13, 2025.

HubSpot is now fully accessible. The incident has been fully resolved and HubSpot should be working properly. No data was lost.

Cloudflare has implemented a fix. We’re monitoring performance closely to ensure the software recovers properly.

Cloudflare has implemented a fix. We’re monitoring performance closely to ensure the software recovers properly.

A Cloudflare outage is causing long load times across HubSpot. Cloudfare has identified the issue and is working to resolve it: https://www.cloudflarestatus.com/incidents/m90shgg0k4dd

There was an issue with some filter criteria based workflow branches between 8:47 am ET and 10:43 am ET. If a record went through a workflow branch with a filter criteria that referenced an object associated with the enrolled record, that record went down the "None met" branch. Customers should re-enroll anything that enrolled during that time only if they are comfortable having the workflow run again. We apologize for the inconvenience this generated.

HubSpot software is now working for all users. We've resolved the issue by scaling up a service that was causing intermittent failures. The incident has now been fully resolved. No data was lost.

We fixed the issue that caused intermittent failures in Europe. We are monitoring to make sure it doesn't happen again. We will give a final update when it's fully resolved.

The HubSpot app has been stable since 10:18 AM UTC. We’re deploying extra capacity to resolve the intermittent failures in Europe. We will give an update once the underlying issue has been fully resolved.

The HubSpot app is intermittently not loading for some customers in Europe. We're investigating the cause of this issue and will update this page when we have more information.

Between 8:53 PM EST (UTC -05:00) on Jan 27, 2025 and 10:03 AM EST (UTC -05:00) on Jan 28, 2025, some customers experienced issues with our public search APIs which caused a higher call failure due to rate limiting. This was caused by a recent update. As of 10:03 AM EST (UTC -05:00) on Jan 28, 2025, our public API is working properly and the incident has been fully resolved.

Between 5:15 AM EST (UTC -05:00) on Jan 6, 2025 and 8:00 AM EST (UTC -05:00) on Jan 10, 2025, some customers experienced issues with Snowflake views and tables. This was caused by a HubSpot bug that temporarily removed user access to Snowflake tables and views. As of 8:00 AM EST (UTC -05:00) on Jan 10, 2025, Snowflake is working properly and the incident has been fully resolved.

HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.

We're investigating reports that HubSpot may be unavailable for some users. We'll update this page when we have more information.

Roll-up properties are no longer experiencing delays. We've identified and addressed the cause of the delays that began at 8:29 AM EST (UTC -05:00) on Dec 2, 2024 as a problem with an underlying system failure. The issue is now fully resolved.

We've identified the cause of the Roll-up Properties being delayed up to 6 hours for EU customers since 8:29 AM EST (UTC -05:00) on Dec 2, 2024. These delays may impact tools such as reports, emails, etc using roll-up properties in HubSpot. Our team is working on reducing the delay and will update this page when more information is available.

We've identified and addressed the root cause of the performance degradation. The incident has been fully resolved and should be working properly. No data was lost.

We've addressed the issue that caused performance degradation since 10:54 AM EST (UTC -05:00) on Nov 25, 2024. We're monitoring closely to ensure the tools recover properly.

We've identified the issue that's caused performance degradation since 10:54 AM EST (UTC -05:00) on Nov 25, 2024. We're addressing the cause of this issue and will update this page when we have more information.

We are experiencing a system-wide performance degradation that is primarily impacting search, indexing, exports, and data synchronization of CRM records, resulting in a 1% error rate. While most of the application remains functional, users may encounter increased error rates and slower loading times, particularly in areas that interact with CRM records. These issues can typically be resolved with a page refresh. Our team is actively investigating and working to resolve the underlying cause of these performance issues.

From October 31 at 6:30 AM EDT (UTC -04:00) until November 1 at 6:30 AM EDT, some tracked service emails sent from portals without a custom tracking domain to Yahoo inboxes were not delivered. Deliveries are now succeeding consistently for new emails.

We’re seeing deliveries to Yahoo domains succeeding consistently as of 7am ET. We’re monitoring the tools closely to make sure deliveries continue to be stable.

Since October 31 at 6:35am ET, some tracked service emails being sent to Yahoo inboxes are not being delivered. We're investigating the cause of this issue. Affected customers can restore delivery by connecting a custom tracking domain.

Starting 12:04 PM EDT (UTC -04:00) on Oct 30, 2024, customers experienced update delays in several tools. We've addressed the issue that was causing the delays. No data has been lost. We appreciate your patience as we resolved the issue.

We've addressed the issue that was causing update delays starting at 12:04 PM EDT (UTC -04:00) on Oct 30, 2024. We're monitoring the tools closely to ensure all processes recover properly.

Some HubSpot updates are currently delayed. We're investigating the cause of this issue.

Between 17:15 UTC on Oct 10, 2024 and 21:05 UTC on Oct 10, 2024, customers on EU1 portals experienced their HubSpot pages showing 409 errors and loading issues. The root cause has been resolved, and no data was lost.

Some files aren't available right now. We're investigating what's causing this issue and will update this page when we have more information.

All HubSpot features that were affected are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and all features should be working properly. No data was lost.

We've addressed the issue that caused some HubSpot features to be unavailable since 11:52 AM EDT (UTC -04:00) on Sep 26, 2024. We're monitoring performance closely to ensure the tools recover properly.

We've identified the issue that's caused some HubSpot features to be unavailable since 11:52 AM EDT (UTC -04:00) on Sep 26, 2024. We're addressing the cause of this issue and will update this page when we have more information.

API requests are now returning as expected. We've identified and addressed the cause of the API slowness that began at 4:29 PM EDT (UTC -04:00). The issue is now fully resolved.

We've addressed the issue that was causing API timeouts on public APIs. We're continuing to watch API response times.

We have identified the root cause of the issue that is causing API timeouts. We are now actively working toward resolving it.

HubSpot public APIs are experiencing some unexpected timeouts. The team is investigating and trying to determine the root cause to resolve the issue.

HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.

We've addressed the issue that prevented HubSpot from loading beginning at 5:47 AM EDT (UTC -04:00) on Sep 25, 2024. We're monitoring performance closely to ensure the software recovers properly.

We've identified a return of the issue that prevented HubSpot software from loading at 5:47 AM EDT (UTC -04:00) on Sep 25, 2024. We're addressing the cause of this issue and will update this page when we have more information.

We've addressed the issue that prevented HubSpot from loading beginning at 5:47 AM EDT (UTC -04:00) on Sep 25, 2024. We're monitoring performance closely to ensure the software recovers properly.

HubSpot is currently unavailable for some users. We're investigating the cause of this issue, and we'll update this page when we have more information.

HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost. A detailed postmortem is available at https://product.hubspot.com/blog/hubspot-incident-aug27

We've addressed the issue that prevented HubSpot from loading beginning at 10:26 AM EDT (UTC -04:00) on Aug 27, 2024. We're monitoring performance closely to ensure the software recovers properly.

HubSpot is currently unavailable for some users. We're investigating the cause of this issue, and we'll update this page when we have more information.

HubSpot software is now working for all users. We've identified and addressed the cause of the issue and the incident has now been fully resolved. No data was lost.

We've addressed the issue that's been preventing HubSpot software from loading since 8:33 AM EDT (UTC -04:00) on Sep 18, 2024 for some users. We’re monitoring the tools closely to make sure all processes recover properly.

The HubSpot app isn't loading for some customers. We're investigating the cause of this issue and will update this page when we have more information.

HubSpot is now working for all users. We identified and addressed the root cause of the issue that prevented HubSpot from loading, and the issue is fully resolved. No data was lost.

We've addressed the issue that prevented HubSpot from loading beginning at 2:43 PM EDT (UTC -04:00) on Aug 28, 2024. We're monitoring performance closely to ensure the software recovers properly.

CRM Records Cards is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and CRM Records Cards should be working properly. No data was lost.

CRM Records Cards isn't available right now. We're investigating what's causing this issue and will update this page when we have more information.

Activity reports are now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Activity reports should be working properly. No data was lost.

We've addressed the issue that caused Identified: Activity Reports is unavailable for some customers to be unavailable since 9:04 AM EDT (UTC -04:00) on Jul 31, 2024. We're monitoring performance closely to ensure the tools recover properly.

Between 11:30 PM EDT on June 6 and 11:30 AM EDT on June 7, some customers experienced Slack, Salesforce, Microsoft Teams, QuickBooks, Shopify, SurveyMonkey, and GoToWebinar integration delays, webhooks execution delays, and app log access issues. The root cause has been resolved. We apologize for any inconvenience and appreciate your patience as we resolved the issue.

We've addressed the issue that's caused Slack, Salesforce, Microsoft Teams, QuickBooks, Shopify, SurveyMonkey, and GoToWebinar integration delays, webhooks execution delays, and app log access issues. We’re monitoring performance closely to ensure the tools recover properly.

We've identified the issue that's caused Slack, Salesforce, Microsoft Teams, QuickBooks, Shopify, SurveyMonkey, and GoToWebinar integration delays, webhooks execution delays, and app log access issues since 11:30 PM EDT on June 6. We will provide an update once we've addressed the issue.

Between 06:55 AM & 07:10 AM EST on June 5, the Marketing Email Editor tool wasn't loading for some customers. We've identified and addressed the issue. The incident has been fully resolved.

Web analytics is no longer experiencing delays. We've identified and addressed the cause of the delays that began at 9:57 AM EDT (UTC -04:00) on May 28, 2024. The issue is now fully resolved.

Reports should be full caught up now. We're monitoring the tools closely to make sure that all processes recover properly.

Most data should now be caught up. Only the Pages and Topics Clusters reports are still delayed.

Some delays have been resolved. But important systems like contact updates from web activities are still delayed.

We are continuing to work on resolving the delays in web analytics. We will share updates as we get new information about time to recover.

We've identified the cause of the Web analytics delays of up to 2 hours since 9:57 AM EDT (UTC -04:00) on May 28, 2024. These delays may impact tools such as Lists, Workflows, Lead Scoring, chat widget, audience targeting, custom event ingestion, and campaign reporting in HubSpot.

Office 365 Add-in for Outlook for Windows is now fully accessible. We've identified and addressed the root cause of the issue. The incident has been fully resolved and Office 365 Add-in for Outlook for Windows should be working properly. No data was lost.

Our Office 365 Add-in for the Outlook for Windows app isn't available right now. We're investigating what's causing this issue and will update this page when we have more information.

Between 11:30 AM EST and 1:30 PM EST on April 29, 2024, some customers experienced list processing delays that impacted tools such as workflow enrollments and action execution and list membership processing. The root cause has been resolved, and no data was lost. We apologize for any inconvenience and appreciate your patience as we resolved the issue.

List processing in HubSpot is experiencing delays. This may impact tools such as workflow enrollments and action execution and list membership processing in HubSpot. Our team is investigating the cause of this issue and will update this page when more information is available.

Between 8:48 AM EDT (UTC -04:00) on Apr 22, 2024 and 9:08 AM EDT (UTC -04:00) on Apr 22, 2024, some customers experienced issues with Sales email. This was caused by a feature rollout which has since been disabled. As of 9:08 AM EDT (UTC -04:00) on Apr 22, 2024, Sales email is working properly and the incident has been fully resolved.

HubSpot software is now working for all users located in Eastern Europe. We've identified and addressed the cause of the issue with our content delivery network provider, Cloudflare, to resolve it. More updates: https://www.cloudflarestatus.com/incidents/fjh89m55qxt7. The incident has now been fully resolved. No data was lost.

We are investigating a performance issue impacting HubSpot customers located in Eastern Europe. We are working with our content delivery network provider, Cloudflare, to resolve it. More updates: https://www.cloudflarestatus.com/incidents/fjh89m55qxt7

Between 9:02 AM EDT (UTC -04:00) and 9:26 AM EDT on Apr 3, 2024, CMS Professional and Enterprise users experienced issues with incorrect page limit notifications, which blocked users from creating new or updating existing pages. As of 9:26 AM EDT (UTC -04:00), page limits are working properly, and the incident has been fully resolved. No content was impacted.