Is Envato Down Right Now? Check if there is a current outage ongoing.

We have investigated and identified a resolution. We are currently rolling out a fix for everyone. Expected time to resolve approximately 30 minutes.

We are currently investigating this issue.

We are currently investigating this issue.

We are currently investigating this issue.

Users were met with an error page while trying to access the Video Landing page (https://elements.envato.com/c/stock-video) or their any of their individual collections. This was resolved 1.5 hours later.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

Users were met with an error page while trying to access the Video Landing page (https://elements.envato.com/c/stock-video) or their any of their individual collections. This was resolved 1.5 hours later.

We have identified the issue and we are working to resolve this.

This incident has been resolved.

We have identified the issue and we are working to resolve this.

Envato Elements will be undergoing maintenance during this time and the site will be unavailable. We apologise for any inconvenience caused.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Downtime for Photo and 3D Author Portfolio & Tooling at portfolio.author.envato.com will begin at 8am AEST and is planned to be offline for 10-15 mins.

Maintenance has been completed.

Downtime for Photo and 3D Author Portfolio & Tooling at portfolio.author.envato.com will begin at 8am AEST and is planned to be offline for 10-15 mins.

This incident has been resolved.

A fix has been implemented and monitors are looking promising.

We have identified the issue and are working on a fix.

We are currently experiencing degraded performance and intermittent outages in Elements, and are currently investigating the issue.

This incident has been resolved.

A fix has been implemented and monitors are looking promising.

We have identified the issue and are working on a fix.

We are currently experiencing degraded performance and intermittent outages in Elements, and are currently investigating the issue.

This incident has been resolved.

All author tools are operational. All functionality has been restored.

Some of our author tools are currently unavailable. We are investigating.

The incident has been resolved

We have a fix in place for this issue and are monitoring.

We have come across some issues during a planned DB maintenance period. We have identified the issue and are in the process of resolving it.

This issue has been resolved

This issue has been identified, and we are contacting the author to fix these items

This incident has been resolved.

We have lodged a critical level ticket with OrangeLogic who have confirmed the outage is expected by them due to a minor update which was not communicated with us. Should self resolve soon

We are currently investigating this issue.

System operation has been verified as normal. This is now resolved.

The Author Platform upgrade is now complete. Affected systems are being monitored to ensure suitable performance.

An upgrade is currently being performed on Author Platform. Some areas may be unavailable or respond slowly during the upgrade process.

This incident has been resolved.

Issue is now resolved and dashboard has been updated

We are investigating an issue that is preventing us from refreshing earnings data in the Author Dashboard.

The incident has been resolved we will continue to monitor.

The issue has been identified and we are working on a fix.

We are continuing to investigate this issue.

We are aware of an issue with the detail pages of items on Elements and are investigating. Users are still able to download items from the item grid pages.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We're currently investigating reports of Elements subscriptions not being available. Sorry for the inconvenience. Please check here for updates.

Connectivity has been restored and the Market earnings data display has been refreshed.

We have identified an upstream connectivity issue that is preventing us from refreshing Market earnings data in the Author Dashboard. Elements earnings data is unaffected by this issue. Note: Calculation of daily earnings on Market continues as normal, the display of the earnings will update when connectivity is restored.

This incident has been resolved.

Detected a UI display bug discrepancy with the amount of earnings we are showing to Market code/web authors. Fix ETA: Beginning of the week starting 23rd Sept Note: does not impact the correct & accurate calculation of earnings and/or payouts for October

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating the issue.

Dashboards are now displaying up to date Elements earnings data

Dashboards have not been updated since 4th August with recent daily Elements earnings. We are investigating the issue and look to restore service as soon as possible.

The issue has been resolved and everything is back to normal.

The issue has been resolved and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

We are continuing to monitor for any further issues.

The upstream provider has restored service and we are monitoring the results.

An upstream provider is experiencing service degradation.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We identified that photo portfolio management is unavailable for some authors. We are working with our vendors to address the outage.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of an issue with delayed updates to Envato earnings displayed in the Envato Author Dashboard. We have identified the root cause and are working on a fix. Note that Author earning calculations are not affected, this issue is limited to the display of earnings in the Envato Author Dashboard only.

This incident has been resolved.

Our technical team has successfully identified the root cause of the issue and is actively working on implementing a resolution

We are currently investigating an incident that is affecting our Author Reports service. Our technical team is actively working to identify and address the issue to minimize any impact on your experience. We will keep you updated on the progress of our investigation and provide further information as soon as it becomes available.

This incident has been resolved.

The applied fix seems to have resolved the issue. We will continue to monitor recovery.

The fix has been released and we are monitoring the impact of it.

We have identified the issue with logging in via a social auth provider and are deploying a fix for it.

We are currently investigating degrading performance in our social auth sign in options.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this isse.

We are please to inform you that the incident we recently experienced on our Author Reports service has been successfully resolved, and all services are now fully operational. Our technical team has diligently worked to address the issue and ensure a seamless experience for you. We understand the impact that incidents can have on your experience, and we sincerely apologize for any inconvenience caused. Your patience and understanding throughout this process have been greatly appreciated.

We are currently investigating an incident that is affecting our Author Reports service. Our technical team is actively working to identify and address the issue to minimize any impact on your experience. We will keep you updated on the progress of our investigation and provide further information as soon as it becomes available.

This incident has been resolved.

We are currently experiencing an issue with Author Platform. Our team is working to resolve this issue as quickly as possible.

We are pleased to inform you that the scheduled maintenance has been successfully completed, and the Author Reports functionality is fully operational. Our technical team has worked diligently to ensure a seamless transition and improved performance. Should you encounter any unexpected issues or have any questions, please don't hesitate to contact our support team. We are here to assist you.

We are currently undergoing scheduled maintenance to enhance our services and ensure optimal performance. Our technical team is hard at work to complete this maintenance as swiftly as possible. During this maintenance window, you might experience temporary disruptions in accessing the Author Reports platform and you won’t be able to use the reporting functionality available at https://authors.envato.com/reports Rest assured, we are committed to minimizing any potential impact on your experience and will do everything we can to have our services up and running smoothly at the earliest. Your patience and cooperation are highly appreciated. As soon as our scheduled maintenance is complete, we will send you an update. Until then, you can get the most up-to-date information on our status page: https://status.envato.com/

We have successfully re-synced data for all customers who experienced data inconsistencies with signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23.

We have successfully re-synced data for most affected customers. We are investigating remaining issues related to data inconsistencies for a small number of customers with signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve any inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We have successfully re-synced data for most affected customers. We are investigating remaining issues related to data inconsistencies for a small number of customers with signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve any inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We have successfully re-synced data for most affected customers. We are investigating remaining issues related to data inconsistencies for a small number of customers with signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve any inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We have successfully re-synced data for most affected customers. We are investigating remaining issues related to data inconsistencies for a small number of customers with signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve any inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We have successfully re-synced data for a subset of affected customers. We are investigating remaining issues related to data inconsistencies for a small number of customers with subscriptions, signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve any inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We have successfully re-synced data for a subset of affected customers. We are investigating remaining issues related to data inconsistencies for a small number of customers with subscriptions, signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve any inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We have successfully re-synced data for a subset of affected customers. We are investigating remaining issues related to data inconsistencies for a small number of customers with subscriptions, signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve any inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We have successfully re-synced data for a subset of affected customers. We are investigating remaining issues related to data inconsistencies for a small number of customers with subscriptions, signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve any inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We have successfully re-synced data for a subset of affected customers. We are investigating remaining issues related to data inconsistencies for a small number of customers with subscriptions, signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve any inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We have successfully re-synced the data on a subset of affected customers. However there still remains data inconsistencies for a small subset of customers with subscriptions, signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve these remaining inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We have successfully re-synced the data on a subset of affected customers. However there still remains data inconsistencies for a small subset of customers with subscriptions, signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23. The team is continuing to resolve these remaining inconsistencies and will provide updates as we progress. As always, we appreciate your patience.

We are continuing to investigate issues related to data inconsistencies for a small subset of users. This includes issues with subscriptions, signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23 The team is currently working on safely syncing data for remaining affected users. We will continue to provide updates and appreciate your patience.

We are continuing to investigate issues related to data inconsistencies for a small subset of users. This includes issues with subscriptions, signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23 The team is currently working on safely syncing data for remaining affected users. We will continue to provide updates and appreciate your patience.

We are continuing to investigate issues related to data inconsistencies for a small subset of users. This includes issues with subscriptions, signups, downloads and collections made during the period of 8:18 am AEDT 10/11/23 - 8:17 am AEDT 13/11/23 The team is currently working on safely syncing data for remaining affected users. We will continue to provide updates and appreciate your patience.

We are continuing to investigate issues related to data inconsistencies for a small subset of users. The team is currently working on safely syncing data for remaining affected users. We will continue to provide updates and appreciate your patience.

We are still investigating issues related to data inconsistencies for a small subset of users. The team is currently working on safely syncing data for affected users and we will continue to provide updates. Again, we appreciate your patience.

A subset of users are seeing inconsistent data from over the weekend. We are working on rectifying the underlying problem and have restored data for a number of users. The issue is still on going however and we are actively working to resolve this. Thank you for your patience.

A subset of users are still seeing inconsistent data from the last 72 hours. We are working on addressing the underlying problem and will provide updates as the variances are corrected. Thank you for your patience.

A subset of users are seeing inconsistent data from the last 72 hours due to a syncing issue in our database. We are working on rectifying the issue. Thank you for your patience.

The earlier issues affecting author daily earnings display are now resolved. Your dashboard should now accurately show your earnings. We apologise for any inconvenience and thank you for your patience.

We're currently experiencing some issues and our team are working hard to resolve them. In the meantime you may see a delay in author daily earnings on your dashboard. Rest assured your earnings are being accurately recorded and will be updated as soon as possible.

We are currently investigating an incident that may be affecting our Author Reports service. Our technical team is actively working to identify and address the issue to minimize any impact on your experience. We will keep you updated on the progress of our investigation and provide further information as soon as it becomes available.

We are please to inform you that the incident we recently experienced on our Author Reports service has been successfully resolved, and all services are now fully operational. Our technical team has diligently worked to address the issue and ensure a seamless experience for you. We understand the impact that incidents can have on your experience, and we sincerely apologize for any inconvenience caused. Your patience and understanding throughout this process have been greatly appreciated.

The issue has been idenfitied and a fix is currently being applied. Thank you for your continued patience. We will provide further updates as things progress.

We are continuing to investigate this issue.

We are currently investigating an incident that may be affecting our Author Reports service. Our technical team is actively working to identify and address the issue to minimize any impact on your experience. We will keep you updated on the progress of our investigation and provide further information as soon as it becomes available.

This incident has been resolved.

A fix has been implemented and we are monitoring ongoing performance. Next update in an hour.

An issue has been identified with non-English search terms. We are currently investigating.

We are please to inform you that the incident we recently experienced on our Author Reports service has been successfully resolved, and all services are now fully operational. Our technical team has diligently worked to address the issue and ensure a seamless experience for you. We understand the impact that incidents can have on your experience, and we sincerely apologize for any inconvenience caused. Your patience and understanding throughout this process have been greatly appreciated.

Our technical team has implemented a solution to address the issue, and we are actively monitoring the situation to ensure its effectiveness.

Our technical team has successfully identified the root cause of the issue and is actively working on implementing a resolution

We are currently investigating an incident that may be affecting our Author Reports service. Our technical team is actively working to identify and address the issue to minimize any impact on your experience. We will keep you updated on the progress of our investigation and provide further information as soon as it becomes available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We're still investigating and diagnosing the issue.

We are currently investigating this issue.

Maintenance is now complete.

We apologise for the inconvenience but the scheduled maintenance is taking a little bit longer than anticipated.

This incident has been resolved.

The third party has fixed the issue and all systems are operational.

We are continuing to investigate this issue.

We are currently investigating the issue, with a third party provide that may be causing the issues with customers ability to sign up for new subscriptions and to access their account page. We will update at 11:30AEST

This incident has now been resolved.

A fix has been applied and pages appear to be restored. Monitoring is underway.

We have identified the root cause and are working on a fix.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our team is currently working on resolving this issue and we apologize for any inconvenience caused. We appreciate your patience while we work towards a solution.

Our team is currently working on resolving this issue and we apologize for any inconvenience caused. We appreciate your patience while we work towards a solution.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue. * New stock video uploads are operational again. * New photo uploads are operational again.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

We are continuing to monitor for any further issues.

Email provider has resolved the issue.

This incident has been resolved.

Envato Elements earnings statements are not affected.

The video validation error has been resolved.

We have had some reports from Video Authors who are having trouble uploading because they are receiving the message "External audio must be selected", even when their video does not contain audio. We are looking into the issue.

This incident has been resolved.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We've identified an issue with a third party service impacting Elements quotes and subscriptions.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.

This incident has been resolved, and the Item Performance report is now available.

The issue has been identified and a fix is being implemented. A limited subset functionality has been restored.

We are currently undergoing an unscheduled maintenance.

This incident has been resolved.

We've identified an issue with our tax provider impacting Elements quotes and subscriptions.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are currently investigating this issue.