Amplitude Incident History

From 2025-04-24 10:17 to 2025-04-24 10:28, we experienced issues with our query capabilities and users may see their charts/dashboards slow to load or unavailable.From 2025-04-24 10:28, we mitigated the issue by skipping realtime system, so query should be good now, except missing recent realtime data(~ last 2 hours' data). Data is not missing, will be recovered once the realtime system is back Our team is working on a fix and no data is lost during this incident. No action is needed from customers at this time.We will post updates as we recover the systems.

From 19:00 to 21:00 April 12th UTC, we will be performing maintenance on components of the core ingestion infrastructure in our US data center.During this time, customers may see data processing delays, and some temporary errors in the data collection endpoints could happen but are not expected. No data loss is expected during the maintenance.The EU data center won't be affected.We will post an update when the maintenance is completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

The scheduled maintenance has been completed.

Verification is currently underway for the maintenance items.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

On Saturday March 22nd 2025 from 9AM PST to 12PM PST, we will be performing maintenance on some of our critical production databases. During this time, the following impacts are expected:Our product may be temporarily unavailable.Data ingestion may experience delays; however, no data loss is expected.