1Password Incidents | Statusfield

Historical record of incidents for 1Password

Apr 25, 2025

2025-04-28 Events API and Reporting Maintenance

Last update 2025-04-25T18:32:00.000Z

Investigating2025-04-25T18:32:00.000Z

We are currently investigating this issue.

Apr 22, 2025

1Password service was unavailable

Last update 2025-04-22T18:07:00.000Z

Update2025-04-22T18:07:00.000Z

We are continuing to monitor for any further issues.

Monitoring2025-04-22T13:36:00.000Z

We have recovered from a service disruption affecting our the 1Password web interface. Our engineering team has restored all services, with some slowness due to inbound traffic spikes as clients reconnect. The engineering team continues to investigate to determine the root cause.

Update2025-04-22T13:26:00.000Z

We are continuing to investigate a service disruption affecting our the 1Password web interface. Our engineering team has restored some services, but some APIs are still returning errors. The engineering team is actively closing in on a root cause.

Investigating2025-04-22T13:09:00.000Z

We are currently investigating a service disruption affecting our the 1Password web interface. Our engineering team is actively working to identify and resolve the issue.

1Password service is unavailable

Last update 2025-04-22T13:09:00.000Z

Investigating2025-04-22T13:09:00.000Z

We are currently investigating a service disruption affecting our the 1Password web interface. Our engineering team is actively working to identify and resolve the issue.

Apr 7, 2025

Trusting new devices for Unlock with SSO Issue

Last update 2025-04-07T18:16:00.000Z

Identified2025-04-07T18:16:00.000Z

We identified an issue affecting SSO for new devices in the 1Password app and browser extension. Users might not be able to sign in on a new device. Our team is working to resolve this as quickly as possible.

Apr 5, 2025

Trelica Maintenance

Last update 2025-04-05T14:00:00.000Z

Scheduled2025-04-05T19:00:00.000Z

For Trelica customers only: Scheduled maintenance this weekend may involve a short period of downtime on Saturday 5th April between 10AM EST (3PM UK) and 3PM EST (8PM UK) for the Trelica service.Watch https://status.trelica.com for status updates. Get help with Trelica at https://help.trelica.com/hc/en-us.

In progress2025-04-05T14:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 17, 2025

Intermittent sign-in failures affecting Duo Security SSO login

Last update 2025-03-17T14:19:00.000Z

Resolved2025-03-17T14:19:00.000Z

This incident has been resolved.

Monitoring2025-03-14T15:49:00.000Z

After our configuration updates yesterday, the failure rate for this issue has returned to a normal level. We will continue to monitor the situation today.

Identified2025-03-13T19:17:00.000Z

We have identified an issue resolving DNS for some duosecurity.com subdomains. We have made some configuration changes to improve the issue and have seen error rates falling. We have made additional changes to our monitoring to provide more information and will continue to monitor this issue. This issue is intermittent and the authentication requests do eventually succeed upon retry.

Investigating2025-03-13T17:47:00.000Z

We are actively investigating an issue that is causing authentication failures for some Duo SSO users. This issue is intermittent and the authentication requests do eventually succeed. Our engineers are engaged and working as quickly as possible to identify the issue towards resolution.