Is GitLab Down? How to Check GitLab.com Status Right Now

Statusfield Team
5 min read

GitLab CI/CD failing, merge requests not loading, or pipelines stuck? Learn how to check if GitLab is down right now and what to do when GitLab.com has an outage.

GitLab is an all-in-one DevOps platform — code hosting, CI/CD, issue tracking, container registry, and security scanning — all in one product. When GitLab.com has an incident, it can simultaneously block code pushes, halt pipelines, and freeze deployments. Here's how to confirm whether GitLab is down and what to do about it.

Is GitLab Down Right Now?

Check these in order:

  1. Statusfield — GitLab status — independent real-time monitoring of GitLab.com's platform health.
  2. GitLab's official status pagestatus.gitlab.com shows active incidents and component health.
  3. Twitter/X — search gitlab down or gitlab ci down sorted by Latest. Engineering teams post immediately when pipelines start failing.
  4. GitLab Status Twitter@gitlabstatus posts official incident updates.

GitLab Components That Can Fail Independently

GitLab.com is a complex platform with distinct subsystems. An incident typically affects one layer at a time:

ComponentWhat breaks when it fails
Git SSH/HTTPSgit push and git pull fail; cloning returns connection errors
CI/CD PipelinesNew jobs don't start; running jobs hang or fail; .gitlab-ci.yml changes ignored
GitLab RunnerShared runners unavailable; jobs queue but never pick up
Merge RequestsMR creation, diffs, and approvals fail to load
Container Registrydocker push/docker pull from registry.gitlab.com fail
Pages*.gitlab.io sites return errors or serve stale content
Package Registrynpm, Maven, or PyPI package uploads/downloads fail
Web IDEBrowser-based editor fails to load or save changes
NotificationsEmail and webhook notifications for pipeline events stop delivering

Common Errors During a GitLab Outage

SymptomLikely cause
fatal: repository 'https://gitlab.com/...' not foundGit hosting degraded OR authentication service issue
SSH: Connection refused or Permission denied (publickey)SSH gateway degraded (verify your key first with ssh -T [email protected])
Pipeline stuck in "pending"Shared runner pool at capacity or runner service degraded
404 Not Found on merge requestsWeb service degraded; try refreshing or check status page
500 Internal Server Error in UIDatabase or backend service incident
Container registry push returns unexpected status code 503Registry storage service degraded
Webhooks not firingWebhook delivery service degraded

The DevOps Pipeline Dependency Risk

GitLab outages are uniquely damaging because they block multiple phases of the software delivery cycle simultaneously: developers can't push code, CI/CD can't build and test, and deployments can't be triggered. A single GitLab incident can halt an entire engineering team's productivity.

Mitigation strategies:

  1. Mirror critical repos — set up repository mirroring to GitHub or a self-hosted GitLab instance; if GitLab.com is down, developers can push to the mirror while the incident resolves
  2. Run self-hosted runners — register your own GitLab Runners on your infrastructure so CI/CD can continue even when shared GitLab.com runners are unavailable
  3. Cache pipeline artifacts — use cache: in .gitlab-ci.yml to persist dependencies between runs; shorter pipeline restart time when the outage clears
  4. Decouple deployments — trigger deployments from your infrastructure (Kubernetes, Railway, etc.) independently of GitLab CI when needed
  5. Monitor independently — use Statusfield to detect GitLab incidents through independent monitoring, before your team starts noticing broken pipelines
  6. Status subscriptions — subscribe to status.gitlab.com for email notifications on GitLab.com incidents

How GitLab Handles Incidents

GitLab publishes incident updates on status.gitlab.com and @gitlabstatus. Historical patterns from past incidents:

  • CI/CD degradation: The most common incident type — shared runner capacity exhaustion or job scheduling delays. Self-hosted runners typically continue working. Pipelines queued during the incident usually run automatically once the incident resolves.
  • Git hosting issues: Rare, but when git push/pull fails, it's usually tied to Gitaly (GitLab's Git storage layer) or load balancer issues. Resolution typically takes 30–90 minutes.
  • Database incidents: Occasional PostgreSQL issues that affect the web UI and API. CI/CD sometimes remains partially functional. These are the most impactful incidents, often requiring 1–2 hours to resolve.
  • Regional scope: GitLab.com is a single global instance (not multi-region), so incidents typically affect all users worldwide.

What to Do During a GitLab Outage

  1. Confirm it's GitLab, not your network — try accessing gitlab.com from a different device or connection; check if teammates see the same issue
  2. Identify which component is affected — CI/CD down doesn't always mean git push is blocked; test each independently
  3. Switch to self-hosted runners — if shared runners are down, register a temporary runner on your own infrastructure: gitlab-runner register
  4. Continue local development — use git stash to save local work; you can push when GitLab recovers
  5. Notify your team — if a deployment is blocked, communicate the ETA and the root cause (GitLab incident) to prevent duplicate debugging
  6. Check the GitLab issue tracker — for active incidents, GitLab's own issue tracker often has real-time community updates at gitlab.com/gitlab-org/gitlab/-/issues

Monitor GitLab Automatically

Statusfield continuously monitors GitLab.com's platform health, sending instant alerts when incidents are detected — so your engineering team knows GitLab is having issues before the first developer pings the #dev-help channel.