Historical record of incidents for Zylo
Report: "Zylo is investigating a degradation in its service and is investigating."
Last updateresolved
This incident has been resolved.
monitoring
Zylo is monitoring the system to ensure the previously identified degradation has subsided.
investigating
We are currently investigating this issue.
Report: "Zylo is experiencing an issue and is investigating."
Last updateresolved
Zylo experienced a period of degradation between 10:15am EST and 11:43 EST that affected the ability for users to authenticate to the platform. All other back-end systems were still collecting and processing information normally. Zylo will be conducting an RCA to understand the root cause of the issue and will take the necessary steps to prevent a reoccurrence of the issue.
investigating
We are currently investigating this issue and hope to have an update soon.