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On 6/13/2025, from 18:31 UTC to 20:01 UTC, a subset of users in Europe may have experienced an issue with inbound call failures. The issue has been fixed and this incident has been resolved.

We have identified an issue affecting Zoom Clinical Notes. We are working with the vendor and will provide updates as we have them.

From 17:50 to 20:17 UTC some Zoom services were impacted by an incident experienced by one of our cloud providers. The impact to Zoom services was as follows :- From 17:50 to 18:30 UTC users attempting to login, signup, reset their password, use Zoom scheduler or register for a webinar may have experienced an error in completing the reCAPTCHA challenge. From 17:50 to 18:30 UTC users in Canada, Australia, the EU, Singapore and the US may have been unable to playback meeting recordings. From 17:38 to 19:15 UTC users using Google Workspace may have been unable to schedule or update Zoom meeting links in calendar invites. From 17:52 to 20:17 UTC users may have been unable to stream meetings to YouTube. From 17:59 to 20:18 UTC users may have been unable to access the Zoom Support voicebot. The incident has been resolved and the services have recovered.

Zoom Contact Center is experiencing a service interruption for voice bot and chat bot integrations that use Google services. We are investigating and will update shortly.

We have identified service degradation where a subset of users would be experiencing issues with multiple Zoom services. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share

Between 06/09 07:14 UTC and 16:03 UTC, a subset of customers in the Europe region using live transcription and call summary experienced a blank response when selecting English(UK) in the ZCC flow entry point. We have identified and resolved the issue.

We have received reports of users unable to receive push notifications for Zoom Phone on Android devices when the Zoom application is in the background. We are currently investigating and will provide updates as soon as we have them.

Between 06/7/2025 04:05 UTC to 4:50 UTC - Users may have experienced issues accessing Workforce Management after logging into the Zoom client. Our engineering team identified and mitigated the issue, and the incident has now been resolved.

Between 6/4/2025 3:37 UTC to 3:54 UTC, a subset of users in the Saudi Arabia region may have experienced intermittent login issues on the Zoom client. Our engineering team promptly mitigated the issue, and the incident has since been resolved.

Between 6/4/2025 3:37 UTC to 3:54 UTC, a subset of users in the Saudi Arabia region may have experienced intermittent login issues on the Zoom client. Our engineering team promptly mitigated the issue, and the incident has since been resolved.

Between 05/30/2025, 1:00 UTC and 2:00 UTC, a subset of users might have experienced intermittent timeouts in some of the Zoom AI Companion’s services in Japan region. This incident has been resolved and the affected services have been restored.

On 05/31/2025 10:33 UTC to 10:59 UTC, a subset of users in US may have experienced Inbound & Outbound call failures with Zoom Phone. We have fixed this issue and the incident has been resolved.

On 05/31/2025 10:33 UTC to 10:59 UTC, a subset of users in US may have experienced Inbound & Outbound call failures with Zoom Phone. We have fixed this issue and the incident has been resolved.

Between 05/30/2025, 1:00 UTC and 2:00 UTC, a subset of users might have experienced intermittent timeouts in some of the Zoom AI Companion’s services in Japan region. This incident has been resolved and the affected services have been restored.

From 5/28/2025 12:00 UTC to 5/29/2025 17:04 UTC, customers may have experienced an issue with Zoom Support Ticketing degradation. This incident has been resolved.

From 5/28/2025 12:00 UTC to 5/29/2025 17:04 UTC, customers may have experienced an issue with Zoom Support Ticketing degradation. This incident has been resolved.

The incident has been resolved.

We have fixed the issue where a subset of users were experiencing intermittent errors with YouTube Live streaming. We will continue to monitor & provide updates as soon as there is more information to share.

We have identified the cause for the issue causing service degradation where a subset of users would be experiencing intermittent errors with YouTube Live streaming. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share.

The investigation is still ongoing, more updates will be provided as soon as we have them.

The investigation is ongoing, and we will continue to provide updates as we have them.

We have detected service degradation where a subset of users would be experiencing intermittent errors with YouTube Live streaming. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users would be experiencing intermittent errors with YouTube Live streaming. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

This incident has been resolved.

We have resolved the concern causing a subset of users experience issues with multiple Zoom services in Saudi Arabia. We will continue to monitor and provide updates as we have them.

We have identified the concern causing a subset of users experience issues with multiple Zoom services in Saudi Arabia. We are currently investigating and we will provide updates as we have them.

A subset of users experiencing issues with multiple Zoom services in Saudi Arabia. We are currently investigating and we will provide updates as we have them.

A subset of users experiencing issues with multiple Zoom services in Saudi Arabia. We are currently investigating and we will provide updates as we have them.

Zoom will be updating the Slow track version for the Zoom Windows client on May 26, 2025.Slow Channel Updates: Win: 6.4.7For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

The issue causing the service degradation in China region has been resolved. We will continue to monitor and provide updates as we have them.

We are investigating an issue impacting services in China region. We will provide updates as we have them.

We will be performing maintenance on Zoom Support EU Ticketing and Knowledge Base. Users may experience 2-3 minutes of downtime for Zoom Support’s Knowledge Base and Ticketing during the maintenance window.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We are investigating an issue impacting services in China region. We will provide updates as we have them.

We will be performing scheduled maintenance on status.zoom.us and status.zoom.com site from 1AM to 2AM on May 22, 2025 UTC time. No down time is expected as part of this change.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Zoom will be updating the Slow track and Prompted versions for Zoom clients on May 20, 2025.Slow Channel Updates: Win: 6.4.6macOS: 6.4.6Linux: 6.4.6Windows (VDI): 6.2.14Prompt Updates: Win: 6.4.1macOS: 6.4.1Linux: 6.4.1Android: 6.4.1Android Intune: 6.4.1Windows (VDI): 6.2.14For more information, such as specific versions, please refer to the Zoom Minimum, Prompted, and Slow/Fast Update Versions support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061900

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

We have resolved the issue with Zoom Phone call history display being delayed. We will continue to monitor and provide updates as we have them.

Zoom detected an issue with Zoom Phone call history display being delayed. We are currently investigating and will provide updates as we have them.

Zoom detected an issue with Zoom Phone call history display being delayed. We are currently investigating and will provide updates as we have them.

This incident has been resolved.

The issue with Australia Zoom Phone numbers receiving inbound SMS has been resolved. We will continue to monitor and provide updates as we have them.

Zoom support teams are investigating an issue with Australia Zoom Phone numbers receiving inbound SMS. Zoom will provide updates as soon as soon as they are available.

Zoom support teams are investigating an issue with Australia Zoom Phone numbers receiving inbound SMS. Zoom will provide updates as soon as soon as they are available.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes the ability to retrieve historical data.There is no operational impact. All services will be available during this scheduled update.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes enhancements to SMS messaging with API support.For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 5/18/2025 8:00AM - 10:00AM PDT (5/19/2025 12:00AM - 2:00AM JST)There is no operational impact. All services will be available during this scheduled update.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing maintenance on Zoom Contact Center. Users may experience a brief disconnect of Zoom Contact Center services during the maintenance window and will automatically reconnect. Zoom will update the IP of Network Load Balancer and edge infrastructure for Zoom Contact Center global clusters in this maintenance. To ensure uninterrupted service, please verify and update your network ACLs as needed. For detailed information, visit: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548#contact-center

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes enhancements to proactive chat messaging.There is no operational impact. All services will be available during this scheduled update.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes voice call and voicemail recording playback logging functionality.There is no operational impact. All services will be available during this scheduled update.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Due to a change with our phone carrier, the following China Premium Toll number has been retired:+86 10878XXXXXPlease make sure to make any necessary updates in your Admin Portal (https://zoom.us/account/setting?tab=telephony) to ensure availability for use of the remaining China Premium Toll numbers on your account. Only if you are not already using the remaining numbers, currently scheduled meetings may need to be rescheduled so that the updated toll numbers will be reflected in newly scheduled meetings. Any newly created meetings scheduled after you’ve updated the numbers in your portal will be automatically updated with the remaining China Premium and Toll-Free number(s) for future invites.To view your current and new numbers in order to make the above changes, please visit your Admin Portal. There you will be able to find all China Premium and Toll-Free numbers that will remain supported.

Between 5/14/2025 11:36 UTC to 14:55 UTC, a subset of users experienced an issue with outbound SMS functionality. This incident has been resolved and the service has been restored.

Between 5/14/2025 11:36 UTC to 14:55 UTC, a subset of users experienced an issue with outbound SMS functionality. This incident has been resolved and the service has been restored.

This incident has been resolved.

On 5/12/2025, between 12:04 UTC and 12:21 UTC, users may have encountered difficulties accessing zoom.com and zoom.us websites. Our engineering team has successfully resolved the issue. We will continue to monitor the situation closely and provide further updates as they become available.

Users might have experienced an issue with accessing zoom.com and zoom.us websites. Our engineers have successfully mitigated the issue. We will continue to monitor and provide updates as we have them.

Users might have experienced an issue with accessing zoom.com and zoom.us websites. Our engineers have successfully mitigated the issue. We will continue to monitor and provide updates as we have them.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing maintenance on Zoom Contact Center. Users may experience a brief disconnect of Zoom Contact Center services during the maintenance window and will automatically reconnect. Zoom will update the IP of Network Load Balancer and edge infrastructure for Zoom Contact Center global clusters in this maintenance. To ensure uninterrupted service, please verify and update your network ACLs as needed. For detailed information, visit: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548#contact-center

Zoom will perform service maintenance at our Mumbai data center starting on May 9th at 14:30 UTC. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. Services will be failed over to our Hyderabad data center during the maintenance window.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Between 5/9/2025 00:07 UTC to 2:45 UTC - A subset of users specifically in Japan region might have experienced intermittent Zoom AI Companion transcript failures for Korean language. Our engineers mitigated the issue, this incident has been resolved.

Between 5/9/2025 00:07 UTC to 2:45 UTC - A subset of users specifically in Japan region might have experienced intermittent Zoom AI Companion transcript failures for Korean language. Our engineers mitigated the issue, this incident has been resolved.

In an effort to improve our Zoom Phone service in Singapore, we will be conducting a maintenance with an underlying carrier. During this activity, some users may experience a brief interruption of up to 10 minutes for inbound or outbound calls.We will do our best to minimize any interruption, if any. Zoom Phone service will normalize after the maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

Our third-party vendor has resolved the issue with Zoom Meeting AIC impacting web search queries. We will continue to monitor and provide updates as we have them.

Our third-party vendor is currently applying mitigation steps and we will continue to share updates as they are received.

We have identified the issue and are working on remediation. We will continue to provide updates as we have them.

We are continuing to investigate this issue.

Our monitoring has detected service degradation with AI companion that requires web search functionality. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Our monitoring has detected service degradation with AI companion that requires web search functionality. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We've adjusted the May 2025 version requirements to match those enforced in February 2025. For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130

Zoom will be enforcing a new minimum version of all our Zoom clients and plugins, roughly 90 days from now on May 3, 2025. This affects the following products: - Zoom app for meetings (Windows, macOS, Linux, iOS, Android, Blackberry, and Intune)- Zoom Rooms (including Zoom Room Controllers and companion whiteboards) - Zoom Phone Appliances- VDI Client and Plugin- Meeting SDK (Native and Web)- Video SDK (Native and Web)- Video SDK UI Toolkit (Native and Web)- Zoom Contact Center SDK (Native and Web)- Zoom Node (including Meeting Connector ZC, MMR, and Conference Room Connector Hybrid)- Zoom Phone Local Survivability (ZPLS) modulePlease ensure your devices are updated to the latest version. For more information, such as specific versions we are enforcing, refer to the Zoom Software Quarterly Lifecycle Policy support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061130 To assist with checking the client versions on your account, refer to the Dashboard support article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062208#h_13ce9a73-91e5-4df6-9cb5-c815b1605cf5

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

We have resolved the issue impacting Zoom Clips,Zoom Docs,Zoom Survey,Whiteboard,AIC,Zoom Phone recordings call logs. We will continue to monitor and provide updates as we have them.

We have identified the issue impacting Zoom clips, Zoom Docs, Zoom Survey, Whiteboard, AIC, Zoom Phone recordings, call logs and are working on remediation. We will continue to provide updates as we have them.

We have identified the issue impacting Zoom clips, Zoom Docs, Zoom Survey, Whiteboard, AIC, Zoom Phone recordings, call logs and are working on remediation. We will continue to provide updates as we have them.

We have identified the issue impacting Zoom clips, Zoom Docs, Zoom Survey, Whiteboard, AIC, Zoom Phone recordings, call logs and are working on remediation. We will continue to provide updates as we have them.

We have identified the issue and are working on remediation. We will continue to provide updates as we have them.

We continue to investigate the issue. We will continue to provide updates as we have them.

Our monitoring has detected service degradation with Zoom's services. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Our monitoring has detected service degradation with Zoom's services. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We will be performing maintenance on Zoom Contact Center. Users may experience a brief disconnect of Zoom Contact Center services during the maintenance window and will automatically reconnect.Zoom will update the NAT Gateway IP for Zoom Contact Center global clusters in this maintenance. To ensure uninterrupted service, please verify and update your network ACLs as needed. For detailed information, visit: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548#contact-center

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

We have resolved an intermittent issue with “Ask AIC” features that require a lookup to the internet failing and an additional issue regarding the AIC enabled meetings where the "Catch me up" function was returning an error. A fix has been implemented and we will continue to monitor and provide updates as we have them.

We are continuing to work on resolving the issues reported in this incident. More updates will be provided as soon as we have them.

We continue to identify and investigate the intermittent issue with “Ask AIC” features that require a lookup to the internet failing. We will continue to provide updates as we have them. We are now experiencing an additional issue regarding the AIC enabled meetings and investigating it as well, where the "Catch me up" function in AIC is returning error - “Apologize for the inconvenience, but it seems that the service has timed out”.

Zoom has identified an intermittent issue with “Ask AIC” features that require a lookup to the internet failing. We are working on addressing this issue and will post updates as we have them.

We are investigating intermittent timeouts with the "Ask AIC" part of AI Companion affecting US meetings only. More updates will be provided as soon as we have them.

We are investigating intermittent timeouts with the "Ask AIC" part of AI Companion affecting US meetings only. More updates will be provided as soon as we have them.

This incident has been resolved.

We have resolved the issue affecting Zoom AI Companion for a subset of customers in EU. We will continue to monitor and provide updates as we have them.

We have identified the issue and have taken action which restored some affected AIC services, and we continue working to restore all affected AIC services. We will continue to provide updates as we have them.

We are investigating an issue affecting Zoom AI Companion for a subset of customers in EU. We will provide updates as we have them.

Customers may have experienced slow loading of pages for ZDM, Calendar, Zoom Rooms, Zoom Node, Zoom Mesh and Workspaces between 8:00am and 9:37am PDT. This issue has now been resolved and we are monitoring.

We are investigating an issue affecting Zoom AI Companion for a subset of customers in EU.

Customers may have experienced slow loading of pages for ZDM, Calendar, Zoom Rooms, Zoom Node, Zoom Mesh and Workspaces. This issue has now been resolved and we are monitoring.

This incident has been resolved.

We have fixed the issue where a subset of users were experiencing connectivity issues with Zoom meetings. We will continue to monitor & provide updates as soon as there is more information to share.

We have identified the cause for service degradation where a subset of users would be experiencing connectivity issues with Zoom meetings. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share

We have detected service degradation where a subset of users would be experiencing connectivity issues with Zoom meetings. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where subset of users would be experiencing connectivity issues with Zoom meetings. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

This incident has been resolved.

We have resolved the intermittent issue with AIC service, live transcription & voice recognition. We are currently monitoring the issue and will provide updates as soon as we have them.

We have identified the issue with AIC service, live transcription & voice recognition. We are currently investigating and will provide updates as soon as we have them.

We have identified the issue with AIC service, live transcription, voice recognition, and ZVA intermittently. We are currently investigating and will provide updates as soon as we have them.

A subset of customers experiencing issues with Live Transcription and Voice Recognition services. We are currently investigating and will provide updates as we have them.

We have resolved the intermittent issue with AIC service, live transcription & voice recognition. We are currently monitoring the issue and will provide updates as soon as we have them.

We have identified the issue with AIC service, live transcription & voice recognition. We are currently investigating and will provide updates as soon as we have them.

We have identified the issue with AIC service, live transcription, voice recognition, and ZVA intermittently. We are currently investigating and will provide updates as soon as we have them.

A subset of customers experiencing issues with Live Transcription and Voice Recognition services. We are currently investigating and will provide updates as we have them.

We have identified the issue with AIC service, live transcription, voice recognition, and ZVA intermittently. We are currently investigating and will provide updates as soon as we have them.

A subset of customers experiencing issues with Live Transcription and Voice Recognition services. We are currently investigating and will provide updates as we have them.

A subset of customers experiencing issues with Live Transcription and Voice Recognition services. We are currently investigating and will provide updates as we have them.

This incident has been resolved.

We have resolved the concern causing a subset of users experiencing issues in compose and chat summary with Zoom Team Chat using AI Companion. We will continue to monitor and provide updates as we have them.

We've identified the cause where a subset of users experiencing issues in compose and chat summary with Zoom Team Chat using AI Companion. We are currently investigating and will provide updates as we have them.

Our monitoring system detected an issue where a subset of users experiencing issues in compose and chat summary with Zoom Team Chat using AI Companion. We are currently investigating and will provide updates as we have them.

Our monitoring system detected an issue where a subset of users experiencing issues in compose and chat summary with Zoom Team Chat using AI Companion. We are currently investigating and will provide updates as we have them.

This incident has been resolved.

We continue to investigate the incident causing a subset of users to experience issues with inbound and outbound Zoom Phone calls in China. We will continue to provide updates as we have them.

We continue to investigate the incident causing a subset of users to experience issues with inbound and outbound Zoom Phone calls in China. We will continue to provide updates as we have them.

We continue to investigate the incident causing a subset of users to experience issues with inbound and outbound Zoom Phone calls in China. We will continue to provide updates as we have them.

A subset of users experiencing issues with inbound and outbound Zoom Phone calls in China. We are currently investigating and will provide updates as we have them.

Zoom is aware of the critical nature of our services, and it is our responsibility to provide the highest availability. We sincerely apologize for the incident and the impact on our customers. We take this very seriously, and our goal is to do everything possible to make sure this type of incident cannot happen again. Included is the summary, root cause, solution, and the prevention plan. Service Issue: Reported: April 16, 2025 11:25 AM PDT Resolved: April 16, 2025 1:12 PM PDT Summary: Customers could not access Zoom services in the US and International regions due to the unavailability of the zoom.us domain. Root Cause: On April 16, 2025, Zoom started to investigate the zoom.us domain resolution failures. Upon investigation, Zoom's domain name servers were properly replying to requests. However, upon further investigation with our registrar Markmonitor and GoDaddy Registry, the domain zoom.us was unavailable due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down the zoom.us domain. There was no product, security, network failure, or Distributed Denial of Service (DDoS) attack at Zoom during the outage. End users who had already joined Zoom meetings or Zoom phone calls were not impacted. Any start, join, or schedule meetings actions were unable to be completed successfully since the requests required a DNS lookup, which could not be completed. Solution: Zoom, Markmonitor, and GoDaddy worked to identify and remove the server block, which restored service to the zoom.us domain. Due to the DNS entries themselves being cached at multiple levels and having a time-to-live (TTL) set, it took a few additional minutes to propagate across all Internet infrastructure after the zoom.us domain reactivation. Prevention: Zoom worked with GoDaddy Registry and Markmonitor to implement additional technical changes and processes to help ensure that this issue does not reoccur. As a part of that change, GoDaddy Registry and Markmonitor have already put in place a registry lock that restricts server block commands from being placed on the zoom.us domain.

All Zoom services have been restored, if you are still having connection issues please flush your DNS cache and reconnect. For Windows open a command prompt and type "ipconfig /flushdns" For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

Services have been restored, if you are still having connection issues please flush your DNS cache and attempt to reconnect. For Windows open a command prompt and type "ipconfig /flushdns" For Mac open a terminal window and type "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services. More updates to follow.

We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services. More updates to follow.

We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided.

We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services. More updates to follow.

We continue to investigate the domain name resolution issues on the zoom.us domain that is affecting multiple services. More updates to follow.

We are investigating domain name resolution issues on the zoom.us domain that is affecting multiple services. Regular updates will be provided.

A subset of users experiencing issues with inbound and outbound Zoom Phone calls in China. We are currently investigating and will provide updates as we have them.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes seat limits for agent scheduling.There is no operational impact. All services will be available during this scheduled update.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes support for provisioning templates for Mitel OpenScape CPxx phones.For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 4/13/2025 8:00AM - 10:00AM PDT (4/14/2025 00:00 - 2:00 JST)There is no operational impact. All services will be available during this scheduled update.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Zoom is continuously optimizing our global footprint to improve performance and availability for our customers. With this, starting from April 11, 2025, Zoom Global Telecom Operations will be conducting a series of maintenance with our underlying telephony providers within the following regions/countries:Oceana:AustraliaNew ZealandAPAC:Hong KongJapanEMEA:AustriaBelgiumDenmarkFranceGermanyIrelandItalyPortugalSpainSwitzerlandUnited KingdomSouth AfricaThere is no expected downtime during the maintenances with our underlying carriers.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes timezone enhancements in reports.There is no operational impact. All services will be available during this scheduled update.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes Zoom Contact Center apps now available in the Zoom Web App.There is no operational impact. All services will be available during this scheduled update.

This incident has been resolved.

We have fixed the issue where a subset of users were experiencing connectivity issues with international dial in numbers from Japan. We will continue to monitor & provide updates as soon as there is more information to share.

Update : Our team has informed that users can further connect to the dial in service via these toll free numbers in Japan 0 120 829 768 0 120 836 177 00 663 381 4092 Meanwhile, our team is working with our vendor to investigate the root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where subset of users would be experiencing connectivity issues with international dial in numbers from Japan Kindly note, you may still connect to the dial in service via +81 363 628 317. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We continue to investigate the issue with user presence status not updating correctly when using Zoom Interop for Microsoft Teams. Zoom will provide updates as soon as there is more information to share.

We continue to investigate the issue with user presence status not updating correctly when using Zoom Interop for Microsoft Teams. Zoom will provide updates as soon as there is more information to share.

We are once again observing issues with user presence status not updating correctly when using Zoom Interop for Microsoft Teams. Zoom will provide updates as soon as there is more information to share.

We have resolved the issue with user presence status not being updated when using Zoom Interop for Microsoft Teams. We will continue to monitor and provide updates as we have them.

We are investigating an issue where customers who have enabled presence interop with Microsoft will stop seeing Zoom presence status being updated in Microsoft tools. We will provide updates as we have them.

We have detected service degradation where subset of users would be experiencing connectivity issues with international dial in numbers from JapanKindly note, you may still connect to the dial in service via +81 363 628 317. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We are investigating an issue where customers who have enabled presence interop with Microsoft will stop seeing Zoom presence status being updated in Microsoft tools. We will provide updates as we have them.

Zoom Phone team will perform maintenance work at our Hyderabad Data centre on April 5th at 11:30AM UTC, No operational Impact is expected during this work.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

We have fixed the issue where a subset of users were experiencing connectivity issues with Zoom Rooms. We will continue to monitor & provide updates as soon as there is more information to share.

We have identified the cause for service degradation where a subset of users were experiencing connectivity issues with Zoom Rooms. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share

We have detected service degradation where a subset of users would be experiencing connectivity issues with Zoom Rooms. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users would be experiencing connectivity issues with Zoom Rooms. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Zoom will add additional data centers in an existing region to the global Zoom routing network starting no earlier than 30 days from the posting of this notice. For network administrators with Zoom-specific proxy rules, please update your PAC files with the following site.New data centers:Hyderabad (India) - hy2.zoom.usMumbai (India) - mb2.zoom.usThe following new and updated IP subnet ranges will be deployed to Zoom resources to support the additional data centers above. We recommend that network administrators with Zoom-specific firewall or network rules update their systems as soon as possible in preparation. New IPv4 ranges:137.66.128.0/17168.140.0.0/17New IPv4 Zoom Phone ranges:137.66.128.0/17New Cloud Room Connector ranges:137.66.128.0/17168.140.0.0/17Additionally, the following IP subnet ranges are no longer in use and will be removed from Zoom Phone resources starting no earlier than 30 days from the posting of this notice:Removed Zoom Phone IP ranges:3.21.137.128/253.72.154.128/253.80.20.128/253.104.34.128/253.120.121.0/253.235.96.0/2318.159.143.0/2552.59.151.0/2599.79.20.0/25For a complete list, please see: https://assets.zoom.us/docs/ipranges/Zoom.txthttps://assets.zoom.us/docs/ipranges/ZoomMeetings.txthttps://assets.zoom.us/docs/ipranges/ZoomPhone.txthttps://assets.zoom.us/docs/ipranges/ZoomCRC.txtThese changes will not affect Data & Storage Settings within the web portal concerning regions selected for Real-time data center locations. This is only a notification about the addition of data centers, their applicable DNS, and IP addresses within the existing regions.A complete list of network firewall IP ranges for Zoom can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060548In addition, a complete list of Zoom data centers can be found on the Zoom Support site at: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067446

This incident has been resolved.

We have resolved the issue with Zoom Rooms, Workspace and Calendar. We will continue to monitor and provide updates as we have them.

We have identified an issue with Zoom Rooms, Workspace and Calendar. We will continue to provide updates as we have them.

We have identified an issue with Zoom Rooms, Workspace and Calendar. We will provide updates as we have them.

On 04/01/2025, between 1:25 UTC and 3:11 UTC, a subset of users were unable to perform Zoom Phone outbound calls in Singapore. This incident has been resolved and the service has been restored.

On 04/01/2025, between 1:25 UTC and 3:11 UTC, a subset of users were unable to perform Zoom Phone outbound calls in Singapore. This incident has been resolved and the service has been restored.

This incident has been resolved.

We have resolved the issue causing a failure in the Melbourne region affecting multiple services. Our services have failed over to Sydney. We will continue to monitor and provide updates as we have them.

We are currently investigating a failure in the Melbourne region affecting multiple services. We are in the process of failing over services to Sydney. We are investigating and will provide updates as we have them.

We are currently investigating a failure in the Melbourne region affecting multiple services. We are investigating and will provide updates as we have them.

On 03/29/2025, between 9:30 UTC to 9:58 UTC, a subset of customers might have experienced an issue with connecting to Zoom Rooms Web Controller in Germany. Our engineers have mitigated the issue. This incident has been resolved.

On 03/29/2025, between 9:30 UTC to 9:58 UTC, a subset of customers might have experienced an issue with connecting to Zoom Rooms Web Controller in Germany. Our engineers have mitigated the issue. This incident has been resolved.

This incident has been resolved.

The issue impacting the inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers has been resolved. We will continue to monitor and provide updates as we have them.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

We have identified the issue impacting the inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers. We are continuing to work with the provider and will provide updates as we have them.

We are investigating an issue where inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers might experience failure and receive "Sorry, the service is temporarily unavailable. Please try again later." message. We have engaged with the provider and will provide updates as we have them.

This incident has been resolved.

The issue impacting the inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers has been resolved. We will continue to monitor and provide updates as we have them.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

Our Provider is continuing to work on a fix for this issue. We will share updates as received.

We have identified the issue impacting the inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers. We are continuing to work with the provider and will provide updates as we have them.

We are investigating an issue where inbound SMS & MMS traffic from T-Mobile subscribers to a subset of ZP and ZCC customers might experience failure and receive "Sorry, the service is temporarily unavailable. Please try again later." message. We have engaged with the provider and will provide updates as we have them.

On 3/24/2025 between 21:45 and 22:40 UTC, a subset of ZP and ZCC customers might have experienced outbound call failures to mobile destinations. This issue has been resolved by our carrier.

On 3/24/2025 between 21:45 and 22:40 UTC, a subset of ZP and ZCC customers might have experienced outbound call failures to mobile destinations. This issue has been resolved by our carrier.

This incident has been resolved.

A fix has been implemented and we are monitoring the results. We will continue to provide updates as we have them.

We have identified the issue and are working on remediation. We will continue to provide updates as we have them.

Our monitoring has detected a service degradation affecting Zoom's live transcription and translation service for the English language in Australia. Our engineers are currently investigating the issue to determine the impact and root cause. Zoom will provide updates as soon as more information becomes available

This incident has been resolved.

A fix has been implemented and we are monitoring the results. We will continue to provide updates as we have them.

We have identified the issue and are working on remediation. We will continue to provide updates as we have them.

Our monitoring has detected a service degradation affecting Zoom's live transcription and translation service for the English language in Australia. Our engineers are currently investigating the issue to determine the impact and root cause. Zoom will provide updates as soon as more information becomes available

This incident has been resolved.

We have resolved issue where the surveys and clips created were not showing up on their respective pages for a subset of users in Australia region. We will continue to monitor and provide updates as we have them.

We are continuing to investigate this issue.

Our monitoring system has detected an issue where the surveys and clips created are not showing up on their respective pages for a subset of users in Australia region. We are currently investigating and will provide updates as we have them.

This incident has been resolved.

We have resolved issue where the surveys and clips created were not showing up on their respective pages for a subset of users in Australia region. We will continue to monitor and provide updates as we have them.

We are continuing to investigate this issue.

Our monitoring system has detected an issue where the surveys and clips created are not showing up on their respective pages for a subset of users in Australia region. We are currently investigating and will provide updates as we have them.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Zoom will perform service maintenance at our Hyderabad data center starting on March 21st at 14:30 UTC. During the maintenance window, a brief disconnection may be experienced and notifications may be missed. Services will be failed over to our Mumbai Data Center during the maintenance window.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes Workforce Management integration with Workday HR systems.There is no operational impact. All services will be available during this scheduled update.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Phone. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062333 for more details. This update includes the ability to switch Zoom Phone calls between Zoom Workplace desktop and mobile apps. For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 3/16/2025 8:00AM - 10:00AM PDT (3/17/2025 00:00 - 2:00 JST)There is no operational impact. All services will be available during this scheduled update.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Users may experience brief intermittent issues accessing Zoom Support’s Knowledge Base and Ticketing during the maintenance window.

This incident has been resolved.

We have resolved an incident causing a subset of users experience issues with Zoom Phone inbound and outbound calls. We will continue to monitor and provide updates as we have them.

We have identified an incident causing a subset of users experience issues with Zoom Phone inbound and outbound calls. We will continue to provide updates as we have them.

This incident has been resolved.

We have resolved an incident causing a subset of users experience issues with Zoom Phone inbound and outbound calls. We will continue to monitor and provide updates as we have them.

We have identified an incident causing a subset of users experience issues with Zoom Phone inbound and outbound calls. We will continue to provide updates as we have them.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Virtual Agent. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067812 for more details. This update includes a Zoom Connector widget for Zoom Virtual Agent.There is no operational impact. All services will be available during this scheduled update.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 for more details. This update includes integration between Zoom Team Chat and Zoom Contact Center.There is no operational impact. All services will be available during this scheduled update.

We will be undergoing scheduled maintenance during this time.

Zoom is continuously optimizing our global footprint to improve performance and availability for our customers. With this, starting from Jan 10th, 2025, Zoom Phone and Zoom Contact Center plans to shift traffic from old data centers to our newer data centers with weekly continuous migration changes.The Zoom Phone and Zoom Contact Center team will start to change the sip zone from the old sip zone to the new sip zone in the backend. We are sending out this notification to inform our customers of this change along with some reminders which will assist customers. We wanted to remind customers for optimal experience, and to avoid any potential issues, to please allow Zoom Traffic to all subnets located on our Zoom Network Firewall page. This includes specific sections for Zoom Phone & Zoom Contact Center.Customers would see the change in the admin portal of their sites showing the new sip zone after those changes if “Display Custom SIP Zone Options on Web Portal” feature is enabled in Zoom Phone. Customers would not see the sip zone name in Zoom Contact Center thus no portal change for Contact Center customers.Please note that all hardware phones will automatically reboot when a data center migration is triggered. If you have an ongoing call, it will reboot once the call has ended. Migrations are planned to occur during our weekend off hour change windows to reduce impact.Here are sip zone name mapping for old data center and new data center in the main global cluster:Zoom PhoneUS West (N. California) -> US West (SJC5)US West (N.California 2) -> US West (SJC6)US Central (Colorado) -> US West (SJC6)US Central (Colorado 2) -> US East (IAD6)US East (New York) -> US East (IAD5)US East (New York 2) -> US East (IAD6)Europe (Amsterdam) -> Europe (AMS1)Europe (Frankfurt) -> Europe (FRA1)Asia Pacific (Sydney) -> Asia Pacific (SYD1)Asia Pacific (Melbourne) -> Asia Pacific (MEL1)Asia Pacific (Tokyo) -> Asia Pacific (NRT1)Asia Pacific (Osaka) -> Asia Pacific (KIX1)Asia Pacific (Hong Kong SAR) -> Asia Pacific (HKG1)Asia Pacific (Hong Kong 2) -> Asia Pacific (HKG2)Asia Pacific (Singapore) -> Asia Pacific (SIN1)Mexico and Central America (Queretaro, MX) -> Mexico and Central America (QRO1)Zoom Contact CenterUS West (N. California) -> US West (SJC1)US Central (Colorado) -> US East(IAD1)Europe (Amsterdam) -> Europe (AMS2)Europe (Frankfurt) -> Europe (FRA2)Asia Pacific (Sydney) -> Asia Pacific (SYD1)Asia Pacific (Melbourne) -> Asia Pacific (MEL1)Asia Pacific (Tokyo) -> Asia Pacific (NRT1)Asia Pacific (Osaka) -> Asia Pacific (KIX1)To ensure that customers are aware of this change, we are sending out this notification, along with some reminders on allow lists for firewalls or other controls that will ensure customers are not impacted in any way by these changes. Customers should not need to do any active changes if they are following the guidance as provided in Zoom network firewall or proxy server settings. For any questions or concerns, please contact your account team or Zoom Support.FAQWhat is changing? Zoom Phone and Zoom Contact Center are shifting traffic from the old data centers to the new data centersWhen is this planned? Starting from Jan 10th, 2025 and on a weekly basis until all traffic moved overWhat do I, as a customer, need to do? If whitelist is done following Zoom network firewall or proxy server settings, nothing need to be done by customer in this stepDo I need to update my firewall or other systems to allow communications with these new data centers? Following the guidelines in Zoom network firewall or proxy server settings will help customers connect to the available Zoom data centers globally. As Zoom scales to meet customer demand and enable future products, platform IP addresses and network ranges will change to accommodate service growth and seasonal load spikes. As these services and ranges frequently evolve, Zoom does not provide specific IP address ranges assigned to geographical locations.Will this be the only change for Zoom Phone and Zoom Contact Center? As Zoom continuously optimizes our global footprint to improve performance and availability, there will be additional changes like Generic Device, BYOC, BYOP migration and will be communicated separately. Following the guidance in Zoom network firewall or proxy server settings will help customers connect to the available Zoom data centers.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.

A fix has been implemented and we are monitoring the results. We will continue to provide updates as we have them.

We have identified the cause of the connectivity issues in the Hong Kong region for some customers. We will continue to provide updates as we have them.

We are investigating connectivity issues in the Hong Kong region for some customers. We will provide updates as we have them.

This incident has been resolved.

We have fixed the issue where a subset of users were experiencing slowness when accessing our Web pages in Ohio region. We will continue to monitor & provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users would be experiencing slowness when accessing our Web pages in Ohio region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

This incident has been resolved.

We have resolved the issue causing voicemail recording delays in Zoom Phone and Zoom Contact Center. We will continue to monitor and provide updates as we have them.

We have identified the issue causing voicemail recording delays in Zoom Phone and Zoom Contact Center. We will provide updates as we have them.

We are currently investigating an issue where a subset of customers may be experiencing voicemail recording delays in Zoom Phone and Zoom Contact Center. We will provide updates as we have them.

On 03/05/2025, between 8:40 UTC and 8:45 UTC, a subset of users experienced inbound and outbound call drops, issue with registration in Zoom Phone and issue with Zoom Meetings for Sydney region. Our engineers have mitigated the issue. This incident has been resolved.

This incident has been resolved.

We have resolved the issue with inbound/outbound calls for Zoom Phone in North America. We will continue to monitor and provide updates as we have them.

We are investigating an issue with inbound/outbound calls for Zoom Phone in North America. We will provide updates as we have them.

This incident has been resolved.

We have resolved the issue causing a subset of users are experiencing an issue with Zoom Meeting and Zoom Conference Room Connector in Singapore region. We will continue to monitor and provide updates as we have them.

We are currently investigating where a subset of users are experiencing an issue with Zoom Meeting and Zoom Conference Room Connector in Singapore region. We will provide updates as soon as there is more information to share.

This incident has been resolved.

We have fixed the issue where a subset of users were experiencing issues with Zoom meetings in China. We will continue provide updates as soon as there is more information to share.

We are continuing to investigate this issue & will provide updates as soon as there is more information to share.

We have detected service degradation where a subset of users would be experiencing issues with Zoom meetings in China. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

This incident has been resolved.

We have resolved the issue causing users are unable to add Zoom meeting through the Zoom add-in for Outlook. As a workaround, users can add the Zoom meeting through add-in setting tab. We will continue to monitor and provide updates as we have them.

We are continuing to investigate users are unable to add Zoom meeting through the Zoom add-in for Outlook. As a workaround, users can add the Zoom meeting through add-in setting tab. We are investigating the issue & provide updates as we have them.

Users are unable to add Zoom meeting through the Zoom add-in for Outlook. As a workaround, users can add the Zoom meeting through add-in setting tab. We are investigating the issue & provide updates as we have them.

This incident has been resolved.

We have resolved the intermittent issue with Zoom Conference Room Connector in Australia causing a subset of users experience intermittent audio and video quality issues in the Zoom Meetings in Australia region. We will continue to monitor and provide updates as we have them.

We have identified an intermittent issue with Zoom Conference Room Connector in Australia. A subset of users will intermittently experience audio and video quality issues in the Zoom Meetings in Australia region. We will provide updates as we have them.

We are investigating an intermittent issue with Zoom Conference Room Connector in Australia. We will provide updates as we have them.

This incident has been resolved.

We have resolved the issue causing email delivery failures and emails being flagged as spam for a subset of users. We will continue to monitor and provide updates as we have them.

We continue to work with our third party provider and will provide updates as we have them.

We continue to work with our third party provider and will provide updates as we have them.

We continue to work with our third party provider and will provide updates as we have them.

We continue to work with our third party provider and will provide updates as we have them.

We continue to work with our third party provider and will provide updates as we have them.

A subset of users may experience an issue with email delivery failures and emails being flagged as spam. Our engineers are working with the third party provider and will provide updates as we have them.

This incident has been resolved.

We have resolved the issue with Meeting Chat. We will continue to monitor and provide updates as we have them.

We have identified the issue with Meeting Chat. We will continue to provide updates as we have them.

We are investigating an issue with Meeting Chat. We will provide updates as we have them.

On 2/5/2025 from 12:34 UTC to 18:52 UTC, Zoom experienced intermittent latency related issues across multiple services utilizing web portal. This incident has been resolved.

On 02/05/2025 from 16:31 UTC to 16:46 UTC, we experienced an issue with Zoom Services in Hyderabad. We have mitigated the issue. The incident has been resolved.

This incident has been resolved.

The intermittent network issues in Saudi Arabia impacting Zoom services in the region has been resolved. We will continue to monitor and provide updates as we have them.

We have identified the intermittent network issues in Saudi Arabia impacting Zoom services in the region. We will continue to provide updates as we have them.

We have identified intermittent network issues in Saudi Arabia impacting Zoom services in the region. We will provide regular updates.

This incident has been resolved.

We have resolved the issue with live meeting dashboard in Saudi Arabia region. We will continue to monitor and provide updates as we have them.

We are currently investigating an issue with live meeting dashboard in Saudi Arabia region. We will provide updates as we have them.

This incident has been resolved.

We have resolved the issue affecting live streaming meetings to YouTube. We will continue to monitor and provide updates as we have them.

We have identified the issue affecting live streaming meetings to YouTube. We will continue to provide updates as we have them.

Zoom is experiencing an issue with live streaming meetings to YouTube. We are investigating and will provide updates.