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Yokoy is currently Operational

Last checked 2025-06-14T12:45:50.160Z from Yokoy's official status page

Historical record of incidents for Yokoy

Jun 12, 2025

Report: "Google Firebase outage"

Last update 2025-06-12T18:55:02.502Z

identified2025-06-12T18:52:38.000Z

An issue related to Google Firestore is currently sporadically preventing ability to access to Yokoy Web and Mobile and slowing down the usage of the application. Please monitor https://status.firebase.google.com/ for resolution

May 7, 2025

Report: "Issue(s) affecting Yokoy Invoices performance - Invoice upload"

Last update 2025-05-07T09:38:52.672Z

resolved2025-05-07T09:38:52.655Z

This incident is now resolved. Yokoy Invoices operation was impacted 2025-05-07 from 05:44 CEST to 10:25 CEST. No invoices were lost, some invoices might have not been digitized.

monitoring2025-05-07T08:31:23.399Z

We‘ve identified and implemented a fix for the issue with Invoices . We‘ll continue to monitor the system’s health to ensure no further issues occur.

identified2025-05-07T07:34:46.484Z

Our engineers have identified the root cause of the issue with Invoice Upload and are working toward a resolution.

investigating2025-05-07T07:08:19.602Z

Our engineers have identified issue(s) when accessing some pages in Yokoy Invoices on the web app. Customers may experience delays or a disruption in uploading invoices. No invoices are being lost but processing might take a bit more time. Some invoices might have digitization errors but are still present. We‘re currently investigating the issue(s) and will update you on the status within the next 30 minutes.

Nov 20, 2024

Report: "Yokoy API - Invoices endpoint down"

Last update 2024-11-20T15:20:00.893Z

resolved2024-11-20T15:20:00.877Z

The incident has been resolved, and the latest features are back online

monitoring2024-11-20T15:04:50.215Z

The problem has been identified and a temporary fix has been deployed.

identified2024-11-20T14:58:02.880Z

The problem has been identified and a temporary fix has been deployed. New features might not be present at the moment (paymentBlocked field for the invoices)

investigating2024-11-20T14:52:23.427Z

Our engineers have identified issue(s) when accessing some pages in Yokoy Invoices on the Yokoy API. Customers may experience delays or a disruption in service. We‘re currently investigating the issue(s) and will update you on the status within the next 30 minutes.

Jul 11, 2024

Report: "Incident with Invoices"

Last update 2024-07-11T14:50:34.210Z

resolved2024-07-11T14:50:34.195Z

This incident has been resolved.

monitoring2024-07-11T14:16:40.717Z

The invoices to be matched have been matched and the service is running smoothly again.

identified2024-07-11T14:16:22.311Z

The issue was a high level of Invoices to be matched which caused an overload

investigating2024-07-11T14:07:29.926Z

We are continuing to investigate this issue.

investigating2024-07-11T14:02:43.917Z

We are currently investigating the issue

Jul 9, 2024

Report: "SAP Export Outage"

Last update 2024-07-09T14:13:33.905Z

resolved2024-07-08T12:00:00.000Z

Between 2:03 PM CEST and 4:04 CEST on Monday 8th July , we had an expense export outage for SAP exports. The exports failed and can be retried.

May 24, 2024

Report: "IOS Application blank screen"

Last update 2024-05-24T10:22:04.883Z

resolved2024-05-24T06:00:00.000Z

iPhone users see a blank screen while trying to use Yokoy mobile application

Jun 22, 2023

Report: "Test/Sandbox environment not available. Production is not impacted"

Last update 2023-06-22T14:25:46.321Z

resolved2023-06-22T14:25:46.308Z

This incident has been resolved.

monitoring2023-06-22T12:27:59.536Z

We identified an issue on the DNS record for the Test/Sandbox and it has been solved. Now we are monitoring the traffic.

identified2023-06-22T12:12:04.776Z

The issue has been identified and a fix is being implemented.

investigating2023-06-22T12:11:51.700Z

We are currently investigating this issue.

Nov 12, 2021

Report: "Cloud provider outage"

Last update 2021-11-12T12:34:50.790Z

resolved2021-11-12T11:44:17.000Z

The period of monitoring have concluded and the latest update of our cloud provider indicates that the overall incident is now solved.

monitoring2021-11-12T10:35:53.000Z

The system is normalized and we are currently monitoring it.

investigating2021-11-12T09:47:29.773Z

This has been escalated to the cloud provider: https://status.cloud.google.com/incidents/1xkAB1KmLrh5g3v9ZEZ7

investigating2021-11-12T08:37:14.000Z

We are currently investigating this issue

Dec 18, 2020

Report: "Google Cloud Infrastructure Components Incident #20013"

Last update 2020-12-18T10:24:49.199Z

resolved2020-12-14T12:00:00.000Z

Preliminary Incident Statement while full Incident Report is prepared. (All Times US/Pacific) Incident Start: 2020-12-14 03:45 Incident End: 2020-12-14 04:35 Duration: 50 minutes; Affected: Services: Google Cloud Platform, Google Workspace Features: Account login and authentication to all Cloud services Regions/Zones: Global Description: Google Cloud Platform and Google Workspace experienced a global outage affecting all services which require Google account authentication for a duration of 50 minutes. The root cause was an issue in our automated quota management system which reduced capacity for Google’s central identity management system, causing it to return errors globally. As a result, we couldn’t verify that user requests were authenticated and served errors to our users. Customer Impact: GCP services (including Cloud Console, Cloud Storage, BigQuery, Google Kubernetes Engine) requiring authentication would have returned an error for all users. Google Workspace services (including Gmail, Calendar, Meet, Docs and Drive) requiring authentication would have returned an error for all users. Additional Details: Many of our internal users and tools experienced similar errors, which added delays to our outage external communication. We will publish an analysis of this incident once we have completed our internal investigation.