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We're investigating a spike in connection issues and transactions not importing for Scotiabank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

We're investigating a spike in duplicate transaction issues with Chase *credit card* accounts. Duplicate transactions are typically a one-time occurrence, so we ask that you please refer to our <a href="https://support.ynab.com/en_us/troubleshooting-linked-accounts-BJ9Mv9b1s#duplicates">Troubleshooting Linked Accounts</a> article for next steps! If duplicates continue to import after you've followed those steps, you can reach out to us at help@ynab.com with: (1) your credit card account name and (2) a screenshot how those transactions look in YNAB. Then we'll be able to troubleshoot the issue further with our import providers.

This issue has been resolved for two more institutions: - Bank Pekao - Argenta If you're still having an issue with either of those, please try to <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection,</a> and if the issue persists, reach out to us at help@ynab.com!

A bit more good news! The issue has been resolved for Permanent tsb. If you're still having an issue with Permanent tsb, please try to <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection,</a> and if the issue persists, reach out to us at help@ynab.com! Here is the updated list of impacted financial institutions: - Argenta - AXA Banque (BE) - Bank Pekao - GarantiBank - HSBC (FR) - Particuliers - ING Bank Śląski - PKO Bank Polski

Good news! This is now only impacting the following financial institutions: - Argenta - AXA Banque (BE) - Bank Pekao - GarantiBank - HSBC (FR) - Particuliers - ING Bank Śląski - Permanent tsb - PKO Bank Polski If you're having an issue with a bank that isn't listed above, please try to <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection,</a> and if the issue persists, reach out to us at help@ynab.com!

Our import provider is working hard to resolve this issue. There aren’t any actionable updates to share just yet, but we’re keeping a close eye and will share more as soon as we can. Thanks so much for your patience!

We're seeing a spike in connection issues with multiple European financial institutions. Our Direct Import provider is aware of the issue and working with the financial institutions on a fix. We'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

This issue has been resolved for two more institutions:- Bank Pekao- ArgentaIf you're still having an issue with either of those, please try to remove and re-add the connection, and if the issue persists, reach out to us at help@ynab.com!

A bit more good news! The issue has been resolved for Permanent tsb. If you're still having an issue with Permanent tsb, please try to remove and re-add the connection, and if the issue persists, reach out to us at help@ynab.com!Here is the updated list of impacted financial institutions:- Argenta- AXA Banque (BE)- Bank Pekao- GarantiBank- HSBC (FR) - Particuliers- ING Bank Śląski- PKO Bank Polski

Good news! This is now only impacting the following financial institutions: - Argenta- AXA Banque (BE)- Bank Pekao- GarantiBank- HSBC (FR) - Particuliers- ING Bank Śląski- Permanent tsb- PKO Bank PolskiIf you're having an issue with a bank that isn't listed above, please try to remove and re-add the connection, and if the issue persists, reach out to us at help@ynab.com!

Our import provider is working hard to resolve this issue. There aren’t any actionable updates to share just yet, but we’re keeping a close eye and will share more as soon as we can. Thanks so much for your patience!

We're seeing a spike in connection issues with multiple European financial institutions. Our Direct Import provider is aware of the issue and working with the financial institutions on a fix. We'll post updates here as we have them. In the meantime, use our other transaction entry methods to keep your accounts up to date!

After monitoring Tangerine’s connection for the past week, we’ve confirmed it's resolved. If you're still running into issues, please try to <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection,</a> and if the issue persists, reach out to us at help@ynab.com!

Our Direct Import provider has resolved the issue with Tangerine. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

Our import provider is continuing to work on this issue, but there are no actionable updates to share at this time. Thank you for hanging in there with us!

We've identified the issue’s cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress. In the meantime, we noticed Tangerine's page suggests logging in with either your Client Number, Card Number, or Username and a few users have had luck getting reconnected when using one versus the other (i.e., logging in with their card number instead of their client number). Though this is unexpected, it may be worth trying in case it gets you reconnected more quickly! Otherwise, please continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in connection issues with Tangerine Bank (CA). We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

This incident has been resolved! If you're still seeing issues, please delete and reinstall your mobile app to get the latest version!

We are continuing to investigate this issue.

We are hearing reports of slowness or unresponsiveness on the iOS app. We are currently investigating this issue!

After monitoring Charles Schwab for the past few days, we’ve confirmed this issue is resolved. If you're still running into issues, please try to <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection,</a> and if the issue persists, reach out to us at help@ynab.com!

Charles Schwab has fixed the bug that was causing $0.00 transactions. You will need to delete any transactions that imported incorrectly before today, and you should no longer see this issue moving forward. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We're investigating a spike in $0.00 transaction imports from Charles Schwab. These incorrect transactions will no longer import while we work with our Direct Import provider to learn more. We'll post updates here as we have them. In the meantime, you can <a href="https://support.ynab.com/en_us/how-to-edit-and-delete-transactions-BJG4oS1s">delete the $0.00 transactions.</a> If your issue doesn’t match this description or you're missing real transactions, <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection.</a> If the issue persists, write to help@ynab.com!

After monitoring Target Credit Card’s connection, we’ve confirmed it's resolved. If you're still running into issues, please try to <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection,</a> and if the issue persists, reach out to us at help@ynab.com!

Our Direct Import provider has resolved the issue with Target Credit Card. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We're investigating a spike in transactions not importing for Target Credit Card. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

After monitoring Desjardins for the past few days, we’ve confirmed it's resolved. If you're still running into issues, please try to <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection,</a> and if the issue persists, reach out to us at help@ynab.com!

Our Direct Import provider has resolved the issue with Desjardins. 🥳 If you're still not seeing a credit card account listed, <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the Desjardins connection</a> to see if it appears and re-link all accounts to the new connection. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

While I don't have anything actionable to update you on, we have heard from Plaid who has escalated this issue with their engineering team. We'll continue to give updates as we have them in the meantime. Keep on keeping on!

We've identified the cause of the issue and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Again, you may be able to link your credit card via the "Desjardins VISA" option in the list. Otherwise, please continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your credit card accounts up to date.

We're investigating a spike in reports of missing CC accounts for Desjardins. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, you might be able to link your credit card via the "Desjardins VISA" option in the list or use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

After monitoring Scotiabank’s connection for the past few days, we’ve confirmed it's resolved. If you're still running into issues, please try to <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection,</a> and if the issue persists, reach out to us at help@ynab.com!

Our Direct Import provider has resolved the issue with Scotiabank. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

Our import providers are continuing to work on Scotiabank. We will keep an eye out for any share-worthy or actionable updates and post here as soon as we have one. Thank you for hanging in there!

We've identified the cause of the issue and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in transactions not importing for Scotiabank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

We haven't had any further reports since we implemented the fix, so we're marking this as resolved.

We released a fix and are monitoring results. Please write in to help@ynab.com if you're still getting an error when signing in with Apple.

We believe this is only affecting YNABers logging in on web using Safari as their browser. Please try logging in using another browser or one of our mobile apps for now. We're still working on it!

We've had multiple reports that sign-in with Apple is not working. We are looking into it now and will update here when we have more details.

This has been up and running for a while, so we're resolving it on the status page. If you need more help with anything at all, write to help@ynab.com!

Things are continuing to go well and we're working through any issues as they come! For those that may be experiencing some changes to their payees, we've learned this is expected behavior given the data we are receiving from the bank and Plaid. We're hopeful this will improve as we learn more, and in the meantime you can <a href="https://support.ynab.com/how-to-rename-payees-BkotNUSyo#customize">customize your payee renaming rules</a> which might help clean things up. If you need more help with anything at all, write to help@ynab.com!

Things are going well so far, although we are investigating some early reports of data quality issues (mostly payee related) and seeing if there's anything we can do to improve. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

Starting January 21, 2025 TrueLayer, our direct import provider for Europe, is retiring coverage for a number of countries. In order to continue offering direct import to our European customers, we are partnering with Plaid. As we transition, you may experience import outages, and unfortunately there are some banks we currently offer coverage for that will not be supported through Plaid. We will keep updating the status page as we move through the early days of this first migration. Check out <a href="https://support.ynab.com/en_us/direct-import-in-europe-Syae1z_A9?lid=u637566leedg">this article</a> for more information and to learn which banks will be impacted.

Unfortunately, this issue with Schools First FCU is proving to be much more complex to resolve than anticipated and is now considered a long-term issue. While our import providers will continue working on this behind the scenes, we'll be retiring it from our Status Page to keep the information here as fresh and relevant as possible. Once the issues with Schools First are officially resolved, we'll post a final update here. In the meantime, we recommend trying to connect every few weeks just in case our providers fix it before we're notified.

Another non-update here...Our direct import provider is still working to address the blocking issue, and we'll continue to keep you updated as things progress.

I wish we had more than a non-update to start the new year, but it looks like things are still in a holding pattern with SchoolsFirst. Our direct import provider is still working to address the blocking issue, and we'll continue to keep you updated as things progress.

Our Direct Import is still working to address the blocking issue, but we'll keep you updated as things progress. Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We've identified the cause of the issue; School's First is blocking aggregation attempts. Our Direct Import provider is working on the next steps, and we'll keep you updated as things progress. Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We've been investigating a spike in connection and transaction issues with Schools First FCU. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

After monitoring Tangerine’s connection for the past couple weeks, we’ve confirmed it's resolved. If you're still running into issues, please try to <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection,</a> and if the issue persists, reach out to us at help@ynab.com!

Our Direct Import provider has confirmed that the issue with Tangerine is resolved -- they are seeing higher rates of success and transaction imports. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We're noticing signs of improvement, but not enough to call this resolved. Our import provider is continuing to work on it, and we'll let you know as soon as we have a more substantial update. Thank you for hanging in there!

We've identified the cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in connection issues with Tangerine Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

After monitoring RBC’s connection for the past few days, we’ve confirmed it's resolved. 🎉 If you're still running into issues, please try to <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection,</a> and if the issue persists, reach out to us at help@ynab.com!

Our Direct Import provider has resolved the widespread connection and transaction issues with RBC. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We're noticing signs of an improvement in data quality and connection success. We aren't ready to call this resolved just yet, but we'll continue monitoring for further improvements over the next week and update you as soon as we're sure it's resolved. Thank you for hanging in there!

After monitoring this further, we determined that it hasn't been resolved—connection and transaction issues persist. We'll continue working with our Direct Import providers on the next steps and update you as things progress! In the meantime, continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date or, if your transactions imported incorrectly, check out <a href="https://support.ynab.com/en_us/troubleshooting-linked-accounts-BJ9Mv9b1s#reversed">this section</a> of our Troubleshooting Linked Accounts guide.

The issues with RBC have been resolved. If you're still running into issues, <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection.</a> We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We are continuing to investigate this issue.

If your transactions are importing with swapped inflows and outflows, be sure to check out <a href="https://support.ynab.com/en_us/troubleshooting-linked-accounts-BJ9Mv9b1s#reversed">this section</a> of our Troubleshooting Linked Accounts guide to help get your accounts back on track!

We're investigating a spike in connection issues AND incorrect transaction imports with RBC Canada. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

This incident has been resolved.

A fix has been put in place for this issue, so Direct Import should be back up and running now! We'll keep our eyes on it for another little while.

Our release this morning seems to have impacted Direct Import on one of our import providers (MX). We are looking into it!

Our developers found the problem and have successfully got the app back up and running. Feel free to head back to your budget and test things out!

YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.

After monitoring the Amex UK connection for the past few days, we’ve confirmed this issue is resolved. If you need more help, write to help@ynab.com!

We're hearing reports of the issue persisting for some users. TrueLayer has asked to try clearing your cookies and cache first, and then trying the Amex UK connection once more. Here are instructions for  <a href="https://support.google.com/chrome/answer/95582?hl=en">Chrome</a>,  <a href="https://support.mozilla.org/en-US/kb/how-clear-firefox-cache">Firefox</a>,  <a href="https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/12.0/mac/10.14">Safari</a>, and <a href="https://support.microsoft.com/en-us/help/10607/microsoft-edge-view-delete-browser-history">Edge</a>. If the issue still persists, write to help@ynab.com!

Our direct import provider (TrueLayer) believes the issue with Amex UK is resolved. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We're investigating a spike in connection issues with American Express UK. TrueLayer is aware of the issue and working on it, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

The app is back up and running!

YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.

After monitoring SECU (NC)’s connection for the past week, we’ve confirmed this issue is resolved!

Our Direct Import provider has resolved the issue with SECU (NC).🥳 Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We're investigating a spike in transactions not importing for SECU (NC). We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

This incident has been resolved.

We are currently investigating this issue. You can still access your YNAB account by logging in directly at https://app.ynab.com

Our Direct Import provider has resolved the issue with Huntington Bank. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. If you need more help, write to help@ynab.com!

We've identified the issue’s cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in reports of missing credit card accounts with Huntington Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep any existing credit card accounts up to date. If you need to add a new Huntington credit card account, you can still do so following <a href="https://support.ynab.com/en_us/how-to-add-an-account-ByoxswMJs">these steps</a> and choosing Unlinked for now. If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

This issue has been resolved.

We're currently experiencing an issue affecting some users who try to connect new accounts through two of our bank connection providers. We've identified the issue and we are working on restoring functionality.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.

Our import provider has confirmed this issue is resolved. If you're still having trouble write to help@ynab.com!

Our Direct Import provider has resolved their outage, so it should be back to business as usual! Please try the connection again (whatever you were doing when you ran into the error message!), and if you're still having trouble write to help@ynab.com.

Our import provider is all hands on deck working on the issue. We are in direct contact with them so we will pass along any updates as we receive them!

One of our Direct Import providers is currently experiencing issues, so we've brought it into maintenance. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

Aaaaaand that's all! YNAB is back up and feeling brighter! 🚀

We’re performing a quick maintenance to enhance our database infrastructure. App will be down for a short while we do so! Check in for updates here. 🚧

Great news! After working through the complexities of this issue, Elan’s long-term connection issues are now resolved.

Unfortunately, this issue with Elan is proving to be more complex to resolve than anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we will be retiring this from our Status Page to keep the information here as fresh and relevant as possible. No need to worry though! For persistent issues like we're experiencing with Elan, we'll update our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article, so you can monitor the status of your bank there.

Our import provider is still working on the connection issues with Elan. We'll update you here the minute we have any actionable updates to share. Thank you for hanging in there!

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a new spike in connection issues with ELAN CardMember Services. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

Emails are sending as expected, though note a short delay is still possible as the backlog of requests is resolved. Try your request again if you have not received your originally requested email after an hour (password reset, email confirmation, YNAB Together invitation, etc.). If you cannot request the email again, contact our Support team for help.

A fix has been implemented and we're monitoring the situation. If you recently requested an email from YNAB you did not receive (password reset, email confirmation, YNAB Together invitation, etc.), please attempt to re-send. If you cannot re-send the email, contact our Support team for help.

We have identified the issue and are working on a fix. If you are waiting on an email confirmation email, a YNAB Together invitation email, a password reset email, or another confirmation from YNAB, note that you may experience a delay in receiving the message that could be over 24 hours.

We are currently investigating.

Unfortunately, this CAPTCHA issue with PayPal is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible. No need to worry though! For persistent issues like this one with PayPal, we'll update our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article, so you can monitor the status of your bank there.

Our import provider is continuing to work on these PayPal issues. This is a quick reminder that we haven't forgotten. Once we have any *actionable* updates we'll be sure to share them. Thank you for your continued patience!

We've identified the issue's cause and are working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in connection issues with PayPal, especially when it comes to completing CAPTCHA requests. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

We've confirmed this issue is resolved after monitoring these financial institutions' connections for the past few days. If you're still running into trouble, write to help@ynab.com!

Our Direct Import provider has resolved the issue with transaction updates. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We're investigating a spike in transactions not importing for multiple financial institutions—USAA, Discover, Citibank, US Bank, Huntington Bank, State Employees Credit Union, Lake Michigan Credit Union. Our import provider confirmed they're all related and we're working with them to learn more. We'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

After monitoring Discover’s connection for the past week, we’ve confirmed this particular issue with Discover is resolved. Another unrelated issue with Discover arose over the weekend that's causing transaction delays, and that can be monitored <a href="https://ynabstatus.com/incidents/2pfc34vrrt5n">here</a>.

Our Direct Import provider has resolved the issue with Discover. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/linked-accounts-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We're investigating a spike in connection issues and reports of transactions not importing for Discover. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

After monitoring Amex connections for the past week, we’ve confirmed that the issue is resolved. If you need more help, write to help@ynab.com!

Good news—our Direct Import provider has resolved the issue with American Express.🎉 Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We're investigating a spike in connection issues with American Express. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. Please keep in mind that due to the US holiday this week a fix may be delayed. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

Unfortunately, the duplicate transaction issue with Huntington Bank is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we'll be retiring this from our Status Page to keep the information here as fresh and relevant as possible. No need to worry though! We have another import provider having better luck with Huntington Bank. Please reach out to us at help@ynab.com if you'd like to see if you're a good candidate for a switch. Otherwise, for persistent issues like this one with Huntington Bank, we will update our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article, so you can monitor the status of your bank there.

Our import provider believes they've fixed the issue with transactions importing into the wrong accounts, but the issues with duplicates related to pending transactions importing as cleared is not yet resolved. Thank you for hanging in there with us!

The cause of the issue has been identified and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! In the meantime, be sure to 1.) delete/edit any incorrect transactions, 2.) <a href="https://support.ynab.com/en_us/reconciling-accounts-a-guide-BJFE3fHys">reconcile your accounts</a> to keep your balances accurate, 3.) leave any affected accounts unlinked if their imports are creating too much confusion, and 4.) use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in incorrect transaction imports (e.g., duplicates, imports into wrong accounts) with Huntington Bank. We're working with our Direct Import providers to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

Our import provider noticed transactions are importing again for most NFCU credit card account holders. If you're still running into issues, follow the steps to <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a>—being sure to re-link your accounts! If the issue persists, write to us at help@ynab.com so we can take a closer look.

We're investigating a spike in transactions not importing for Navy Federal credit card accounts. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

After monitoring Elan’s connection further, we’ve confirmed the issue is resolved. If you're still running into issues, try to <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> and reach out to help@ynab.com if it persists.

Our Direct Import provider has resolved the issue with CardMember Services Elan. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in connection issues with Elan. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

After monitoring Barclaycard - US’s connection for the past week, we’ve confirmed that the issue is resolved. 🥳

Our Direct Import provider has resolved the issue with Barclaycard (US). Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

Our import provider made some improvements that may help get Barclaycard reconnected. Please follow the steps to entirely <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> if you haven't done so in the past 5 days. If it's still not working for you, don't worry—we're continuing to work with our Direct Import provider and we'll keep you updated here as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in connection issues with Barclaycard. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

MX resolved the issue so transactions imports should be back up and running now.

MX experienced an unexpected failure while performing their planned maintenance that has extended downtime/impact to their systems. Their team is working diligently to get everything back up and running soon.

Transactions may be delayed and connections cannot be authorized/created while MX (one of our direct import providers) is performing maintenance. We will update our Status Page when their maintenance is complete.

After monitoring Navy Fed’s connection for the past week, we’ve confirmed the issue is resolved 🥳 If you're still experiencing issues,<a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a>. If issues persist after removing and re-adding the connection, reach out to us at help@ynab.com!

Our Direct Import provider has resolved the issue with NFCU, so you should see transaction updates happen more frequently. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

Our import provider made progress! Our stats confirm transaction updates are happening more regularly, and we're hopeful YNABers are noticing improvements. It's still not quite as fast as we/they (and likely you!) are hoping for. They're continuing to work on it further. Thank you for hanging in there and using our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> when needed!

We've identified the cause of the issue. Our provider is in the process of moving to a new API connection with NFCU. While this is a direct (and therefore, more secure) connection, it's experiencing delays in transaction updates. Our Direct Import provider is working with NFCU to improve this. We'll keep you updated as we learn more! In the meantime, please continue to use Direct Import in combination with our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in transactions not importing for Navy Federal CU. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

This incident has been resolved.

We are continuing to monitor for any further issues.

The app is back up, and we're continuing to monitor while we determine the root cause.

We are continuing to investigate this issue.

We are investigating an issue where YNAB is not loading for some users. Fear not, we're working hard so you can get back to planning how you're going to spend your paycheck!

This incident has been resolved.

The app is back up, and we're continuing to monitor while we determine the root cause.

YNAB is currently experiencing an outage. We're investigating and will update here as soon as we know more.

This incident has been resolved.

We're investigating an issue moving past the loading screen when adding or reauthorizing a connection. We'll post updates here as we have them. In the meantime, transaction updates for existing connections should continue to work.

Our Direct Import provider has resolved the issue with Ally Bank. 🥳 It was caused by some scheduled downtime by Ally Bank on June 1st, but transactions should be importing again as expected. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> if you haven't done so recently. If you're still experiencing issues after that, reach out to us at help@ynab.com!

We're investigating a spike in transactions not importing for Ally Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

After monitoring BECU’s connection for the past week, we’ve confirmed that the issue is resolved!

Our Direct Import provider has resolved the issue with BECU. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in connection issues with BECU. We're working with our Direct Import providers to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

After monitoring PayPal’s connection for the past week, we’ve confirmed that the issue is resolved. If you've tried removing and re-adding the connection following <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">these steps</a> and you're still experiencing an issue, please reach out to us at help@ynab.com!

Our Direct Import provider has resolved the issue with PayPal. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

Our import provider is still working on a fix for this. As soon as we have an actionable update, we'll be sure to share it here. Thanks for your patience!

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in issues with PayPal where YNABers where connections are timing out before authentication questions are being prompted for. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

Unfortunately, this issue with America First CU is proving to be much more complex to resolve than was originally anticipated and is now considered a long-term issue. While work will continue to be done behind the scenes, we will be retiring this from our Status Page to keep the information here as fresh and relevant as possible. No need to worry though! For persistent issues like we are experiencing with America First CU, we will update our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

Our import provider is still working on a fix for this. As soon as we have an actionable update, we'll be sure to share it here. Thanks for your patience!

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in connection issues and transactions not importing for American First CU. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date! If your issue doesn’t match this description, please check to see if it's a known issue on our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article so you can monitor the status of your bank there.

This incident has been resolved - we can go back to our regularly scheduled program.

A fix has been implemented and we are monitoring the results.

We're seeing reports of the web app crashing when trying actions within the budget. We're investigating now.

After monitoring Citibank’s connection for the past week, we’ve confirmed that the issue is resolved. 🥳

Good news! Our Direct Import provider has resolved the import delay issues with Citibank, and our stats are already showing a vast improvement. If you're still running into issues, please <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> or follow the prompts to reauthorize the connection. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

Our Direct Import provider has confirmed that, due to infrastructure constraints with Citi, import delays of up to 3 business days are expected. They're working with Citi to improve this. Import delays of *4 or more business days* are NOT expected, however. If that's the case for you, please write to help@ynab.com so we can have our import provider take a closer look!

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in transactions not importing and/or importing with a significant delay for Citibank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

After monitoring Discover Credit Card’s connection for the past week, we’ve confirmed that the issue is resolved! Again, if for some reason you're still experiencing this issue with recent transactions please <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> and write to help@ynab.com!

Our Direct Import provider has resolved the inflow/outflow swap and old transactions reimporting with new dates issue YNABers were experiencing Discover Credit Card. You'll need to correct any transactions that were already imported into your accounts, if you haven't already, as those won't be fixed retroactively. If you're still experiencing this issue with recent transactions please <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> and let us know if it persists moving forward. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

Some YNABers have noticed improvements in data quality issues, but we haven't received confirmation from our import provider that it's resolved. If you haven't done so within the last day or two, please <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> and re-link it to your Discover account(s). This will help ensure your connection is operating with our import provider's most recent, potential fixes.

Our import provider is still working on a fix for these transaction issues with Discover Credit Cards. We'll update you here the minute we have any actionable updates to share. Thank you for hanging in there with us in the meantime!

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to keep your Discover credit cards unlinked and use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We're investigating a spike in incorrect transaction imports (e.g., old transactions reimporting with new dates and inflows and outflows getting swapped) with Discover Credit Card. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, you may want to <a href="https://support.ynab.com/en_us/how-to-unlink-an-account-SJISBRHho">unlink</a> the affected account(s) and use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

Unfortunately, Synchrony is continuing to block our import provider and the issues with Amazon Credit Card by Synchrony (and other Synchrony-related credit cards) are proving to be much more complex to resolve than was originally anticipated. It's now considered a long-term issue. While work will continue to be done behind the scenes, we will be retiring this from our Status Page to keep the information here as fresh and relevant as possible. No need to worry though! For persistent issues like we are experiencing with Amazon Credit Card by Synchrony, we will update our <a href="https://support.ynab.com/en_us/direct-import-watchlist-institutions-a-guide-H1_owLFA5">Watchlist Institutions</a> article, so you can monitor the status of your bank there.

Our import provider confirmed Synchrony is blocking data aggregation, affecting Amazon and other Synchrony-managed store cards. They're continuing to work on a solution. We'll update you as soon as we have any actionable news!

Our import provider made some adjustments to the connection, but we're now seeing an increase in issues with credentials. 😞 They're continuing to dig into it for us. Thank you for hanging in there!

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We are continuing to investigate this issue.

We are investigating a spike in connection issues with Amazon Store Card by Synchrony. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

After monitoring Ally Bank’s connection for the past week, we’ve confirmed the issue is resolved.🥳

Our Direct Import provider let us know the issue was related to maintenance Ally Bank was doing on their site. The issue should be resolved as of today. Please follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We are investigating a spike in transactions not importing for Ally Bank. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

After monitoring PC Financials’s connection for the past week, we’ve confirmed that the issue is resolved.🥳

Our Direct Import provider has resolved the issue with President's Choice Financial MasterCard. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We've identified the cause of the issue, and we're working with our Direct Import provider on the next steps. We'll continue to keep you updated as things progress! Continue to use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date.

We are investigating a spike in connection issues with President’s Choice Financial. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!

After monitoring USAA’s connection for the past week, we’ve confirmed that the issue is resolved. 🥳

Our Direct Import provider has resolved the issue with USAA. Follow the prompts to reauthorize the connection, or <a href="https://support.ynab.com/en_us/how-to-manage-connections-in-ynab-B1991f2Cc#remove">remove and re-add the connection</a> if you're still running into issues. We’ll continue to monitor the situation for the next few days, but if you need more help, write to help@ynab.com!

We are investigating a spike in transactions not importing for USAA. We're working with our Direct Import provider to learn more, and we'll post updates here as we have them. In the meantime, use our <a href="https://support.ynab.com/en_us/how-to-add-transactions-in-ynab-HyDwA_byi">other transaction entry methods</a> to keep your accounts up to date!