Is Workiva Down Right Now? Check if there is a current outage ongoing.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Workiva will deploy a necessary database update to the APAC production region beginning Saturday, May 31, 2025 at 12:00pm US Central Daylight time. The update should not take longer than 60 minutes total. During the update, you may continue viewing files that are already open; however, new logins, edits, and navigation will return an error. Once the update is complete, all experience will return to normal. Thank you for your patience during this time.

Between 1:32 UTC and 16:11 UTC on 5/6/2025, it was observed that query history panel in Wdata failed to display previous queries. This issue has been resolved and all systems are operating normally.

On Thursday 4/17/25, Workiva experienced a disruption which caused users to not be able to access US-Prod. Reports show the Workiva platform is operational. However, if you continue to experience issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are currently investigating reports that users are unable to access the Workiva Platform US Prod (app.wdesk.com) environment. We will provide an update as soon as possible.

Between 3:49pm to 5:09pm (SGT) Singapore Time on April 15th, we experienced users not being able to access apac.wdesk.com. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are currently investigating reports that users are unable to access apac.wdesk.com. We will provide an update as soon as possible.

Beginning on 3/28/2025 at approximately 6:30am ET to 11:00am ET, Workiva filing was impacted by technical difficulties on the SEC submissions system. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We have identified that the SEC is currently experiencing technical difficulties. This is resulting in filing submissions not reflecting correctly that they have been accepted. In the Workiva platform, this may appear as a filing stuck in "Retrieving Status" message. Users that have received an accession number should not take further action and wait for SEC recovery. Please review SEC status updates on: www.sec.gov/submit-filings/edgar-news-announcements

We have identified that the SEC is currently experiencing technical difficulties. This is resulting in filing submissions not reflecting correctly that they have been accepted. In the Workiva platform, this may appear as a filing stuck in "Retrieving Status" message. Users that have received an accession number should not take further action and wait for SEC recovery. Please review SEC status updates on: www.sec.gov/submit-filings/edgar-news-announcements

We have received multiple reports that filings are being processed very slowly and staying in 'retrieving status' for extended periods of time. Filers should refrain from attempting to file again as it we are observing that in most instances the filings are completed as expected after the longer processing time. We are currently investigating.

Reports show that the incident regarding imports, exports and XBRL generations is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We have identified reports that US productions users are experiencing issues with imports and exports failing - affecting, PDF, DOCX and XBRL generations - and are working on the fix. We will provide an update as soon as possible.

We are currently investigating reports that US Production users are experiencing issues with imports and exports failing. Initial investigation indicates that the issue is affecting PDF and DOCX exports as well as XBRL generations. We will provide an update as soon as possible.

The incident regarding SEC filings getting stuck in "Retrieving status from the SEC" is now resolved. As a reminder, if you received an accession number, you should take no further action on your filing.

The SEC has recovered fully and filings are currently processing as expected again. Customers who previously received an accession number do not need to take any action, their filings will process normally. Please review status updates on www.sec.gov/submit-filings/edgar-news-announcements We will monitor for 30 minutes to ensure full recovery.

We have identified that the SEC is currently experiencing technical difficulties. This is resulting in filing submissions not reflecting correctly that they have been accepted. In the Workiva platform, this may appear as a filing stuck in "Retrieving Status" message. Users that have received an accession number should not take further action and wait for SEC recovery. Please review SEC status updates on: www.sec.gov/submit-filings/edgar-news-announcements

Between 10:05 PM US Central on Jan 30th and 3:55 AM US Central today, Workiva observed single sign on failures for a portion of users on all production environments as a result of a change released to our production environments that impacted a portion of our single sign-on users. The configuration change was identified and disabled enabling impacted users to log in successfully. This issue has been resolved and all systems are operating normally.

We are currently investigating reports that some but not all users of single sign-on are experiencing difficulty logging into the platform. We are actively working on the issue and will provide an update as soon as possible.

Between 5:09 PM & 5:36 PM US Central Standard Time on January 16, 2025, we experienced issues with loading documents, presentations and spreadsheets. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We were observing problems with customers loading documents in US Production, however, mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Between 8:04 AM CT to 9:26 AM CST, we experienced we experienced a degradation with an internal platform component that resulted in delayed document loads. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. We will continue to monitor the situation closely and provide updates as soon as possible.

We're currently observing problems with customers loading documents in the EU Production environment.

Between 7:22am CEST to 10:20am CEST, we experienced a degradation of performance of the comments service in the EU Production environment, this lead to a loss in the ability to create and interact with comments including viewing existing comments.. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Comments continue to operate normally on EU Production while our teams continue to monitor for any degradation.

Our Teams have taken steps to restore comments in the EU production environment and are monitoring to ensure the root cause has been addressed.

We are continuing to investigate this issue.

Comments are currently not available in the EU environment, our teams are working to address the issue.

Between August 1st, at 8:40PM CDT to August 2nd, 4:00AM CDT some customers are experiencing error in loading Test Forms on US Production. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are currently investigating reports that some users are unable to load Test Forms on US Production. We will provide an update as soon as possible.

Between approximately 4:05 AM CT to 7:58 AM CST, we experienced an issue with an internal platform service that caused intermittent problems for some users. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Recovery is currently being observed, we continue to monitor the situation.

We're seeing intermittent issues with customers performing actions in the platform. Customers who hit the issue will hit an error saying "Sorry, something went wrong and we couldn't save your most recent changes. Refresh to continue editing."

On 6/20/24, we experienced a disruption through one of our vendors throwing "504 bad gateway" errors. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are aware of users intermittently encountering "502 Bad Gateway" errors due to an issue with a Workiva service provider. Error rates have returned to normal and we will continue to monitor this issue If you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Between 3:02AM and 9:33AM on 6/6/24, Workiva observed XBRL generations being blocked by an issue preventing Outlier Detection completing. Outlier Detection was temporarily disabled, enabling XBRL generation to complete successfully. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Our team continues to investigate this issue. We will provide another update once more information becomes available.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

XBRL generation is working, however Outlier Detection is currently disabled and our engineers are working to remediate.

Please note that XBRL generation with outlier detection is currently impacted and engineers are currently working on a resolution.

Between 9:00 am and 11:00 am CDT, customers may have observed latency editing documents, spreadsheets and presentations. This issue has been resolved and all systems are operating normally. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are currently observing latency with documents, spreadsheets, and presentations and are working to remediate.. We will provide an update as soon as possible.

We continue to observe recovery and filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are investigating reports that users are unable to submit filings to the U.S. Securities and Exchange Commission via Workiva. The SEC is currently operational and we advise our customers to file using EDGAR Online in the meantime. For guidance on this process, please consult our Support Center article: <a href="https://support.workiva.com/hc/en-us/articles/12253802566804-Workiva-Backup-Filing-Procedure">Workiva Backup Filing Procedure</a>. We continue to investigate this issue and will provide an update to you as soon as possible.

Between 10:40 and 13:50 Central time customers may have experienced intermittent latency when using the platform in the US production region. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are currently investigating an issue with latency when editing documents, spreadsheets and presentations. We will provide an update as soon as possible.

Between 3:00pm CDT and 3:50pm CDT customers may have experienced latency and instability with the Workiva documents platform. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We continue to observe and monitor recovery in the platform. We will provide an update as soon as possible.

We are currently investigating reports that some users are experiencing low performance/unavailability in the document platform. We are aware of the intermittent latency in documents and actively working on a fix. We will provide an update as soon as possible.

Between 3/18 and the morning of 3/21, Workiva observed a limited number of filings entering a suspended state after submission, due to an issue with the SEC’s EDGAR system following an EDGAR software release on the evening of 3/15. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Technical difficulties with the SEC EDGAR system are currently limiting EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/filergroup/announcements

We are continuing to work on a fix for this issue. We will provide an update tomorrow at 8am pacific or as soon as a relevant update is available.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We have currently identified the issue and are working towards a resolution. We will provide an update tomorrow at 8am pacific or as soon as a relevant update is available.

We are currently investigating reports that a few users are receiving an XBRL error resulting in a suspended filing. This issue has been escalated to the SEC. We will provide an update as soon as possible.

Between 5:00 PM CDT 3/13/2024 to 6:20 PM CDT 3/13/2024, we experienced temporary issues editing documents. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are aware of a temporary issue editing documents, but believe the issue has been remediated. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Between 12:41Pm and 3:30pm March 11th US Central time, some customers may not have been able to access the Workiva Platform or use certain functionalities. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We have currently identified the root cause and are working to remediate the issue. We will provide an update as soon as possible.

We are continuing to investigate this issue.

We are currently experiencing higher than usual DNS errors. We are investigating. Users may not be able to access the platform, or certain features may not be available. All Production environments are affected.

Between 5:22am and 7:50am March 7th US Central time, Chains executions in the US Production region were degraded. This issue has been resolved and the service is operating normally.

Please note that recovery of chain executions on US production environments is being observed. We continue to monitor the situation closely, we will provide an update as soon as further information becomes available.

We are continuing to investigate this issue.

We are currently investigating the issue. We will provide an update as soon as further information becomes available.

Between 3pm CST to 4:38pm CST on March 4, Workiva observed slower than normal wait times for SEC responses to user filings followed by errors on all filings to the SEC. The SEC acknowledged the issue with a banner indicating EDGAR technical difficulties. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor and provide updates when available.

Technical difficulties with the SEC EDGAR system are currently limiting EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/filergroup/announcements

We are currently investigating reports that the SEC is displaying slower than normal response rates and higher than normal error rates. Users who encounter this error should wait to receive an EDGAR email or wait 15 minutes before resubmitting a live filing to prevent duplicate filings. We will provide an update as soon as possible.

This incident has been resolved.

Users are now able to open and run chains via chain builder. We continue to monitor the situation closely.

As a workaround, customers can access their chains using the following URL for their respective environment: US Prod: https://h.app.wdesk.com/s/wdata/oc/app/ EU Prod: https://h.eu.wdesk.com/s/wdata/oc/app/ APAC Prod : https://h.apac.wdesk.com/s/wdata/oc/app We are continuing to investigate the root cause.

We are continuing to investigate this issue.

We have been made aware that users are unable to open and run chains via chain builder. We are currently investigating the root cause.

Between 2/16/2024 10:15 AM CDT to 2/16/2024 12:58 PM CDT, Workiva experienced technical difficulties with the SEC EDGAR system that prevented/limited EDGAR filers (including filers using Wdesk) from filing successfully. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Technical difficulties with the SEC EDGAR system are currently preventingEDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/filergroup/announcements.

Between 8:05 am MST and 15:17 pm MST, users in US and EU Prod experienced higher than normal failure rates generating XBRL. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We are currently investigating reports that some users are experiencing XBRL generation failures of large documents. We will provide an update as soon as possible.

Workiva identified an issue impacting non-English locales and has addressed the issue. The Platform is operating normally at this time. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are continuing to investigate this issue.

It has been reported that customers are unable to use the Workiva Platform in their chosen language, other than English. This is seen in all production environments, our teams are working on a fix and further information will be released as the investigation progresses.

Between 9am January 23rd and 5am Today Eastern US Time, we experienced issues with XBRL Generations completing on our US Production environment. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

Further investigation shows that some users are unable to generate XBRL on US Production. We are observing errors saying "XBRL retrieval failed". All indications tell us the reported incidents are connected. We are continuing to work towards resolving these issues. We will provide updates as more information becomes available.

We are continuing to investigate this issue.

We are currently investigating reports that users are experiencing error in XBRL Filing Generation on US Prod. We will provide an update as soon as possible.

Between December 12 to December 14, we experienced intermittent loss of GRC application availability. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are continuing to monitor after mitigating steps were taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are continuing to monitor after mitigating steps were taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We continue monitoring the situation closely after mitigating steps have been taken, and will provide updates as soon as possible. Reports continue to confirm users should no longer be experiencing issues. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We are currently investigating intermittent degradation of the GRC application. We will provide an update as soon as possible.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We continue to observe intermittent degradation within our GRC application and are actively working towards a resolution. We will provide another update once more information becomes available.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We are currently investigating intermittent degradation of the GRC application. We will provide an update as soon as possible.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We are currently investigating reports that users are unable to connect to GRC database. We will provide an update as soon as possible.

Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international numbers</a>.

We identified an issue that comments were not loading in EU production and it was briefly not possible for some users to create any new comments. Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

This afternoon (Dec 15), we were notified notified that one of Workiva's cloud networking providers is experiencing an incident and an increased rate in errors. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are observing recovery and will continue to monitor the situation closely. We will provide updates as soon as possible.

We are continuing to investigate this issue.

We have been notified that one of Workiva's cloud networking providers is experiencing an incident and an increased rate in errors.

On December 14, 2023 , we experienced loading failures and timeouts in US PROD. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We continue to monitor the situation closely after taking mitigating steps. Reports continue to confirm users should no longer be experiencing issues. We will provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We are currently investigating reports that comments are not loading and that is not possible for some users to create any new comments on US production. We will provide an update as soon as possible.

Between the mornings of 12/5/2023 and the afternoon of 12/6/2023 customers in the US Production region may have experienced errors and increased latency when using the GRC platform. This issue has been resolved and services are operating normally. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

At this time, we have not observed any reoccurrence since our last update. We continue to monitor the situation closely and will provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our Workiva Support Team, call 1-800-706-6526, or contact one of our international toll-free numbers.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Further investigation shows intermittent periods of degradation within the backing GRC database since the last update. This degradation has been fairly brief (2-3 minutes) but is still impactful to users. We are continuing to work towards resolving these issues. We will provide updates as more information becomes available.

Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Further investigation shows that some users may still be encountering issues loading GRC experiences and GRC APIs within the US. We are continuing to work towards resolving these issues. We will provide updates as more information becomes available.

We are continuing to investigate this issue. We will provide another update once more information becomes available.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Our team continues to diligently work towards a resolution. We will provide another update once more information becomes available.

We are continuing to investigate this issue. We will provide another update once more information becomes available.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We are currently investigating reports that some users may be encountering issues loading GRC experiences and GRC APIs within the US environment.

Between 12/6/2023 8:40 AM CST to 12/6/2023 approximately 2:08 PM CST , we experienced Wdata Queries timing out. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are currently investigating reports that Wdata Queries are timing out. We will provide an update as soon as possible.

Between 11/6 and 11/30 customers in the APAC Production region may have experienced errors when copying files. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We have currently identified reports that some users are unable to copy Files in our APAC environment. We continue to work towards a resolution. We will provide an update as soon as possible.

We are currently investigating reports that some users are unable to copy Files in our APAC environment. We will provide an update as soon as possible.

Between 2 November 2023 and 16 November 2023, Workiva engineers worked to address an issue impacting some Sheet to Table connections which were experiencing errors. This issue has been resolved for almost all customers, and services are operating normally. Workiva is contacting a small number of customers to address specific connections which remain in a problematic state. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We have identified the issue, and we are working to resolve it as soon as possible. We have also identified some possible workarounds. To determine if the workaround applies to your solution, please submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We have currently identified reports that some users are experiencing Sheet to Table Connection Refreshes Failing. Work is progress for a fix. We will provide an update as soon as possible.

Between 8am to 8:50am Central US Time, we experienced a temporary interruption to the Wdata product. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Between 04:49 and 07:23 US Central time on 31 October 2023, customers may have experienced instability when accessing the Workiva platform in the EU production region. This issue has been resolved, and services are operating normally. If you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We are currently investigating reports that some users are experiencing issues impacting login, loading the home view and using some GRC functionalities. We have started seeing some recovery after some remediation actions have been taken. We will provide an update as soon as possible.

Between 11:00 and 11:30 US Central time on 25 October 2023, the SEC reported an incident with EDGAR that was impacting filings. Between 11:30 and 15:00 US Central time, filings were successful, but latency was observed with dissemination to sec.gov.. This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor throughout the day and provide updates when available.

Technical difficulties with the SEC EDGAR system are currently limiting EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/filergroup/announcements.

Between 08:54 and 15:32 US Central time on 24 October 2023, we experienced an issue loading comments for documents with comment permissions enabled. Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We have currently identified reports that some users are experiencing the inability to load comments and are actively working towards a resolution. We will provide an update as soon as possible.

We are currently investigating reports that some users are experiencing the inability to load comments. We will provide an update as soon as possible.

Reports show that the incident regarding History Latency in Workiva Files is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We have currently identified reports that high CPU usage for History starting at approximately 12:50PM PDT and is ongoing. Document History will load slowly, milestones cannot be created, and blackline creation is also affected . We will provide an update as soon as possible.

Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are currently investigating reports of export failures of documents in US Prod. Users impacted will see a failure to export to Office formats (Xlsx, Docx, Pptx) but have the option of exporting to PDF which is expected to succeed. We will provide an update as soon as possible.

Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We have observed some recovery and stability in the platform. We are continuing to investigate the issue and will provide another update soon.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We are currently investigating platform instability in US production. We will provide an update as soon as possible.

Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are currently experiencing technical difficulties with our phone system. To contact us via phone, reach out to our alternative number, 1-877-201-6022. Please rest assured that our team is working diligently to resolve this issue as quickly as possible. We are here to support you through alternative channels as well: Support Portal: For any inquiries, assistance, or support requests, please visit our Support Portal at https://support.workiva.com. Our dedicated support team is ready to assist you 24/7 through this platform. Live Chat: You can also reach out to us via our Live Chat feature, assessable on the left side panel once logged into Wdesk. We will provide an update as soon as possible.

Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are continuing to work on a fix for this issue.

While our team works toward a resolution, impacted users may navigate to https://app.wdesk.com/w/worskpace_id/section16/, with workspace_id being replaced with their Workspace ID in order to access their classic Section16 workspaces. We will provide another update as soon as more information is available.

We are currently investigating reports that some users are unable to access classic Section 16. We will provide an update as soon as possible.

Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are continuing to work on a fix for this issue.

We continue to work towards a resolution and will provide the next update as soon as possible.

We continue to work towards a resolution and will provide the next update as soon as possible.

Our team is continuing to work towards a resolution. We will provide another update once more information becomes available.

We are continuing to work on a fix for this issue. We will provide another update once more information becomes available.

Our team continues to work towards a resolution. We will provide another update once more information becomes available.

We have currently identified reports that integrated automations are failing. We will provide an update as soon as possible.

We are testing the postmortem functionality of our Status Page. This is a test post.

Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Mitigating steps have been taken. Reports confirm users should no longer be experiencing issues. We will continue to monitor the situation closely and provide updates as soon as possible. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are currently investigating reports that some users are experiencing SOX test forms failing to start as expected We will provide an update as soon as possible.

This incident is now resolved. Filings are being received as normal. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

Reports confirm that filings are being received by the U.S. Securities and Exchange Commission. We will continue to monitor provide updates when available.

Technical difficulties with the SEC EDGAR system are currently limiting EDGAR filers (including filers using Wdesk) from filing successfully. For additional status, please reference https://www.sec.gov/filergroup/announcements.

Reports show that the incident is now resolved. However, if you continue to experience any issues, submit a ticket to our <a href="https://support.workiva.com/hc/en-us/requests/new?utm_type=update&utm_source=Statuspg">Workiva Support Team</a>, call 1-800-706-6526, or contact one of our <a href="https://www.workiva.com/contact/support">international toll-free numbers</a>.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating reports that some users are unable to access app.wdesk. We will provide an update as soon as possible.

The SEC has updated that the EDGAR system is now functioning as expected and our monitoring supports this. We are considering this incident resolved. If you continue to experience filing issues, please contact support.

We are continuing to monitor for any further issues.

We are observing more live filings completing successfully, however, the SEC is still warning of potential issues. We will continue monitoring until they have confirmed the situation is resolved. At this time if a live filing fails, please wait 10-15 minutes to ensure the filing didn't go through before reattempting the filing, for any filing types that can have duplicates.

We are currently investigating reports that some filings to the SEC are returning with 504 errors as the site is unresponsive. If you do get a 504 error, please wait 10 - 15 minutes prior to trying to file again with the SEC, to ensure the filing did not actually go through, even though EDGAR reported an error. You are able to confirm this with the presence of an accession number.