Historical record of incidents for Wodify Public
Report: "Partial Outage"
Last updateWe're currently investigating a widespread service disruption impacting the Client App and Kiosk Plus. The issue stems from an outage with one of our upstream providers. We're actively working to restore normal functionality and will provide updates as we learn more. Thank you for your patience.
Report: "Application Upgrades"
Last updateThe scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
We will be performing an upgrade to our servers. We anticipate up to 30 minutes of downtime and/or functional interruptions during the maintenance window.
Report: "Partial Outage: Online Sales Portal"
Last updateThis incident has been resolved.
We’re currently experiencing degraded performance issues with Online Sales Portal. We apologize for any inconvenience this may have caused. Our team is working to restore normal functionality as quickly as possible.
Report: "Outage: Automated Email Delivery"
Last updateThis incident has been resolved.
We’re currently experiencing degraded performance issues with Automated Email Delivery. Our team is currently working to restore normal functionality. We apologize for any inconvenience this may have caused.
Report: "Service Outage"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We’re experiencing a service outage. Our team is currently working to restore the service. We apologize for any inconvenience.
Report: "Reporting Data Process Interruption"
Last updateThis incident has been resolved.
The nightly timer that updates all customer data in reporting was not completed. Reporting is available, but will be one day out of date. The problem has identified and the process will run tonight. We apologize for the inconvenience.
Report: "Infrastructure Irregularities"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
Global issue identified. We are working to restore service. https://www.cnn.com/business/live-news/global-outage-intl-hnk/index.html
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Investigating issues"
Last updateThis incident has been resolved.
We are investigating issues and will provide updates here soon.
Report: "Issue to Class List / Calendar pages"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Application Upgrades"
Last updateThis incident has been resolved.
We will be performing an upgrade to our servers. We anticipate up to 30 minutes of downtime and/or functional interruptions during the maintenance window.
Report: "Under Maintenance"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We’re experiencing a service issue which we expect to have resolved shortly.
Report: "Point of Sale Outage"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
An upgrade of our encryption system is running longer than anticipated but should complete within the next few hours at which point full functionality will be restored.
Report: "Investigating issues with Reporting and Insights"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are investigating issues with Reporting and Insights and will provide updates here soon.
Report: "Email Platform - Mailchimp Transactional Down"
Last updateThank you for your patience. The connection issue reported by the email platform has now been resolved. All emails will be sent as expected. Please for more details, please check out: https://twitter.com/MailchimpStatus
The platform we use to send out emails through Wodify is experiencing a connection issue. We are closely monitoring the status. You can also follow along here:https://twitter.com/MailchimpStatus We'll provide an update as soon as the email service is restored.
Report: "partial outage"
Last updateWhile conducting server maintenance there was an issue with one of our servers. We were able to isolate the issue and deploy a fix. This incident has been resolved. We apologize for any inconvenience this may have caused and will continue to monitor the status. Thank you for your patience and understanding.
A fix has been implemented and we are monitoring the results.
We’re currently experiencing degraded performance issues with Wodify Core. Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We'll update you soon!
Report: "App Reinstall Required for Some Users"
Last updateThis incident has been resolved.
If any issue persists with loading the client app please reinstall. Thank you.
We are currently investigating the cause of this issue. In the meantime please reinstall your mobile app if your mobile app screen is not loading.
Report: "Upgrade underway"
Last updateThe upgrade has been completed.
Software Version Release Underway
We are currently investigating this issue.
Report: "Intermittent 503 Errors"
Last updateIncident resolved. Additional compute power added.
Site is operational - elevated monitoring ongoing
We are currently investigating the issue.
Report: "Intermittent connection issues"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are continuing investigating this issue.
We are currently investigating this issue.
Report: "Software Upgrade"
Last updateThe software update has been completed.
We are deploying the latest version of Wodify. There will some slight disruption to services.
Report: "System upgrade window"
Last updateEverything is operational
Deployment underway
System upgrade window
Report: "New Release Outage"
Last updateWe have seen continued smooth operation of our website and apps.
We were able to resolve the database issues and are continuing to monitor.
We are actively monitoring our database server as we release a new version of wodify.
Report: "Update related DB maintenance"
Last updateThis incident has been resolved.
Site responsiveness issues related to database processing have been resolved. Everything is back online and working properly.
We are currently investigating this issue.
Report: "Upgrade in progress"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Minor Release 137.6"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently deploying a Minor Release. The situation should be resolved shortly.
Report: "Scheduled Maintenance"
Last updateThis incident has been resolved.
Maintenance is still underway
We are undergoing our schedule maintenance at this time.
Report: "Outage detected"
Last updateIncident resolved. Thank you for your patience.
Fix has been implemented but there might be some degraded performance the next short while.
The teaming is working to resolve this currently.
Report: "Outage detected"
Last updateThis incident has been resolved.
The drive has been fixed and we continue to monitor our servers while aws looks into their backend.
We are continuing to implement the fix for the issue.
Optimizations of our main database drive caused an un-expected performance decrease while the operation is underway. We are working closely with our DB consultants and Amazon experts to resolve the issue as soon as possible.
We are currently investigating an issue with our database server.
Report: "Database Upgrade"
Last updateThis incident has been resolved.
The server upgrade has been completed and we will continue monitoring to ensure you can all have smooth workout this morning.
We have started our scheduled upgrade of our database server.
Report: "service outage"
Last updateThis incident has been resolved.
AWS has resolved the issue and we are now able to bring our services back online. We will continue to monitor for any irregularities.
We have identified the issue with an outage with our hosting provide AWS. All of our engineers are standing by and monitoring while Amazon continues working on the issue.
We’re experiencing a service outage with [App Name/Feature/Service]. Our team is currently working to restore the service. We apologize for any inconvenience. Next update in [time].
Report: "Outage detected"
Last updateAll systems are operational.
A fix was applied to our database and systems should be back to normal. Our team will continue to monitor all systems. Thank you for your patience as our team looked into this.
We are continuing to investigate this issue.
We are currently investigating an issue will provide an update shortly.
Report: "Outage"
Last updateAll systems are now functioning normally.
Our primary database has been restored and services should be operating normally. We will continue to monitor.
We have identified and issue with our primary database and working to restoring it. Maintenance page will remain up until service is fully restored.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are experiencing intermittent connectivity issues. Team is investigating.
Report: "service outage"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We’re experiencing a service outage with [App Name/Feature/Service]. Our team is currently working to restore the service. We apologize for any inconvenience. Next update in [time].
Report: "Intermittent Connectivity"
Last updateEarlier today we experienced an outage related to a database query that needed to be repaired (offline) in order to bring the system back up (online). We’ll be continuing to optimize these queries and closely monitor our system status to prevent any unnecessary downtime. As always, thank you for your patience and understanding.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are experiencing intermittent connectivity issues. Team is investigating.
Report: "Slow to no access to site."
Last updateThe issue has been identified and resolved. We are continuing to monitor for residual effects.
We are aware that some clients are facing issues accessing wodify and some of its applications.
Report: "Intermittent Connectivity"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
Apologies again for the delay. We are rolling back the latest release in an attempt to restore service. Estimated another 2 - 4 hours until complete.
We have a resolution to the database issue which we are in the process of updating. However, we anticipate this will require an additional 2-4 hours of downtime to complete. We thank you for your patience and understanding.
We are continuing to work on a fix for the issue. We are unavailable at the moment. We appreciate your patience.
We are continuing to work on a fix for the issue. We are unavailable at the moment. We appreciate your patience.
The issue has been identified and a fix is being implemented.
We are experiencing intermittent connectivity issues. Team is investigating.
Report: "Intermittent Connectivity"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are experiencing intermittent connectivity issues. Team is investigating.
Report: "Intermittent Connectivity"
Last updateThis incident has been resolved.
We are experiencing intermittent connectivity issues. Team is investigating.
Report: "Intermittent Connectivity"
Last updateThis incident has been resolved.
We are experiencing intermittent connectivity issues. The team has identified the issue and will be implementing a fix as soon as possible.
Report: "Intermittent Connectivity"
Last updateThis incident has been resolved. We apologize for any inconvenience. Please reach out to our support team if you continue to run into any issues.
We are experiencing intermittent connectivity issues due to database upgrades. The team is investigating and will update as soon as possible.
Report: "Intermittent Connectivity - Amazon Web Services"
Last updateThis incident has been resolved.
We are experiencing intermittent connectivity issues due to recent outages in AWS. We are working with the Amazon team to investigate further and will provide an update as soon as possible.
Report: "Intermittent Connectivity"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are experiencing intermittent connectivity issues. Team is investigating.
Report: "Intermittent Connectivity"
Last updateThis incident has been resolved.
We are experiencing intermittent connectivity issues. Team is investigating.
Report: "Issue with Time Zone conversion"
Last updateScheduling Maintenance from 5pm to 7am EST.
The issue has been identified and a fix is being implemented.
Report: "Intermittent Connectivity"
Last updateThis incident has been resolved.
We are getting sporadic errors in CORE and will have the issue resolved shortly. Team is investigating.
Report: "Wodify Athlete not updating"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are receiving reports that the update button on Wodify Athlete is not working as expecting. We are investigating.
Report: "Intermittent Connectivity"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
We have brought the system down to work on a fix.
We are experiencing intermittent connectivity issues. We are investigating.
Report: "Connection issue"
Last updateThis incident has been resolved.
Users are reporting trouble logging in. We are investigating.
Report: "Log in issues with Androids on Wodify Legacy App"
Last updateThis incident has been resolved.
Our team is looking into this with a high priority. In the meantime, you can use our new Wodify Athlete App or navigate to m.wodify.com on your Chrome Browser on your mobile device which should offer the same experience outside of the Wodify Black & White Legacy App.
Report: "Issue with Signing in Athletes after class starts"
Last updateThis incident has been resolved.
We're aware of the issue and our engineers are working towards a fix
Report: "Intermittent Slowness"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
We are currently experiencing intermittent slowness. We have identified the issue and are working on the fix.
Report: "Intermittent Slowness"
Last updateThis incident has been resolved.
We had a blip in connectivity, users may experience slowness loading pages for a very short period of time.