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Wix is currently Operational

Last checked 2025-06-14T13:06:48.768Z from Wix's official status page

Historical record of incidents for Wix

Jun 12, 2025

Report: "Partial Wix Media Manager Affected Due to Google Cloud Outage"

Last update 2025-06-12T18:29:13.573Z

identified2025-06-12T18:29:13.569Z

The issue concerns Wix Media connected to Google Cloud. Please refer to Google Cloud Status Page for additional information: https://status.cloud.google.com/

Jun 10, 2025

Report: "Unable to Load Website Dashboard"

Last update 2025-06-10T11:29:02.650Z

investigating2025-06-10T11:29:02.648Z

We are currently investigating an issue with loading the website dashboard.

Jun 4, 2025

Report: "We're investigating a potential issue accepting some credit card payments."

Last update 2025-06-04T10:36:44.047Z

resolved2025-06-04T10:36:44.030Z

This incident has been resolved.

monitoring2025-06-04T10:35:18.437Z

A fix has been implemented and we are monitoring the results.

identified2025-06-04T10:25:44.740Z

The issue has been identified and a fix is being implemented.

investigating2025-06-04T10:02:13.180Z

We are currently investigating this issue.

Report: "We're investigating a potential issue accepting some credit card payments."

Last update 2025-06-04T10:36:00.000Z

Resolved2025-06-04T10:36:00.000Z

This incident has been resolved.

Monitoring2025-06-04T10:35:00.000Z

A fix has been implemented and we are monitoring the results.

Identified2025-06-04T10:25:00.000Z

The issue has been identified and a fix is being implemented.

Investigating2025-06-04T10:02:00.000Z

We are currently investigating this issue.

May 20, 2025

Report: "RESOLVED: PayPal Payments Processing Issue"

Last update 2025-05-20T00:46:20.708Z

resolved2025-05-20T00:30:00.000Z

We experience some issues with PayPal Payments Processing for about 10 minutes. Issue was resolved by PayPal.

Report: "PayPal Payments Processing Issue"

Last update 2025-05-20T00:30:00.000Z

Resolved2025-05-20T00:30:00.000Z

We experience some issues with PayPal Payments Processing for about 10 minutes.Issue was resolved by PayPal.

Report: "RESOLVED: PayPal Payments Processing Issue"

Last update 2025-05-20T00:30:00.000Z

Resolved2025-05-20T00:30:00.000Z

We experience some issues with PayPal Payments Processing for about 10 minutes.Issue was resolved by PayPal.

May 19, 2025

Report: "RESOLVED: Issues loading some live sites"

Last update 2025-05-19T23:02:56.436Z

resolved2025-05-19T23:02:56.411Z

This incident has been resolved.

monitoring2025-05-19T23:02:31.640Z

We are continuing to monitor for any further issues.

monitoring2025-05-19T20:07:18.535Z

We are continuing to monitor for any further issues.

monitoring2025-05-19T19:56:52.053Z

We are continuing to monitor for any further issues.

monitoring2025-05-19T19:54:39.444Z

A fix has been implemented and we are monitoring the results.

identified2025-05-19T19:48:55.372Z

The issue has been identified and a fix is being implemented.

Report: "RESOLVED: Issues loading some live sites"

Last update 2025-05-19T23:02:00.000Z

Resolved2025-05-19T23:02:00.000Z

This incident has been resolved.

Update2025-05-19T23:02:00.000Z

We are continuing to monitor for any further issues.

Update2025-05-19T20:07:00.000Z

We are continuing to monitor for any further issues.

Update2025-05-19T19:56:00.000Z

We are continuing to monitor for any further issues.

Monitoring2025-05-19T19:54:00.000Z

A fix has been implemented and we are monitoring the results.

Identified2025-05-19T19:48:00.000Z

The issue has been identified and a fix is being implemented.

Report: "Issues loading some live sites"

Last update 2025-05-19T19:48:00.000Z

Identified2025-05-19T19:48:00.000Z

The issue has been identified and a fix is being implemented.

Apr 21, 2025

Report: "RESOLVED: Issue With Merchants Using Wix Payments Connected to Adyen"

Last update 2025-04-21T20:42:10.017Z

resolved2025-04-21T18:50:54.871Z

This incident has been resolved.

monitoring2025-04-21T18:49:07.000Z

The issue concerns merchants using Wix Payments connected to Adyen due to a live incident on their side. Please refer to Adyen Status Page for additional information: https://status.adyen.com/

Report: "RESOLVED: Issues Accepting Payments with Wix Payments Service."

Last update 2025-04-21T18:50:00.000Z

Resolved2025-04-21T18:50:00.000Z

This incident has been resolved.

Monitoring2025-04-21T18:49:00.000Z

Adyen Status Page: https://status.adyen.com/

Report: "RESOLVED: Issue With Merchants Using Wix Payments Connected to Adyen"

Last update 2025-04-21T18:50:00.000Z

Resolved2025-04-21T18:50:00.000Z

This incident has been resolved.

Monitoring2025-04-21T18:49:00.000Z

The issue concerns merchants using Wix Payments connected to Adyen due to a live incident on their side. Please refer to Adyen Status Page for additional information: https://status.adyen.com/

Report: "Resolved: Issues Accepting Payments with Wix Payments Service."

Last update 2025-04-21T17:49:44.478Z

resolved2025-04-21T17:49:44.462Z

This incident has been resolved.

monitoring2025-04-21T17:48:01.755Z

Fix has been implemented on Adyen's side, and we are monitoring the results to ensure the stability of our service

identified2025-04-21T17:39:06.062Z

Our engineers identified that this issue affecting only specific Wix Payments merchants that were onboarded with Adyen company

investigating2025-04-21T17:21:26.632Z

Our engineers are currently investigating an issue affecting payments. Check back here for updates.

Report: "Resolved: Issues Accepting Payments with Wix Payments Service."

Last update 2025-04-21T17:49:00.000Z

Resolved2025-04-21T17:49:00.000Z

This incident has been resolved.

Monitoring2025-04-21T17:48:00.000Z

Fix has been implemented on Adyen's side, and we are monitoring the results to ensure the stability of our service

Identified2025-04-21T17:39:00.000Z

Our engineers identified that this issue affecting only specific Wix Payments merchants that were onboarded with Adyen company

Investigating2025-04-21T17:21:00.000Z

Our engineers are currently investigating an issue affecting payments. Check back here for updates.

Report: "Issues Accepting Payments with Wix Payments Service."

Last update 2025-04-21T17:39:00.000Z

Identified2025-04-21T17:39:00.000Z

Our engineers identified that this issue affecting only specific Wix Payments merchants that were onboarded with Adyen company

Investigating2025-04-21T17:21:00.000Z

Our engineers are currently investigating an issue affecting payments. Check back here for updates.

Report: "We're investigating a potential issue with payment transactions."

Last update 2025-04-21T17:21:00.000Z

Investigating2025-04-21T17:21:00.000Z

Our engineers are currently investigating an issue affecting payments. Check back here for updates.

Apr 8, 2025

Report: "RESOLVED: Issues Accepting Payments with PayPal"

Last update 2025-04-08T22:03:45.559Z

resolved2025-04-08T21:29:06.603Z

This incident has been resolved.

monitoring2025-04-08T21:26:23.409Z

A fix has been implemented from PayPal side, and we are monitoring the results. Paypal payment provider is back open, but there may still be some issues.

identified2025-04-08T21:14:53.115Z

We have identified that the issue is on PayPal side, and have closed the option to checkout using PayPal while they work to resolve it.

investigating2025-04-08T20:37:46.004Z

Some users may be experiencing issues accepting payments with PayPal Payment providers. We are aware of this issue and investigating.

Report: "RESOLVED: Issues Accepting Payments with PayPal"

Last update 2025-04-08T21:29:00.000Z

Resolved2025-04-08T21:29:00.000Z

This incident has been resolved.

Monitoring2025-04-08T21:26:00.000Z

A fix has been implemented from PayPal side, and we are monitoring the results. Paypal payment provider is back open, but there may still be some issues.

Identified2025-04-08T21:14:00.000Z

We have identified that the issue is on PayPal side, and have closed the option to checkout using PayPal while they work to resolve it.

Investigating2025-04-08T20:37:00.000Z

Some users may be experiencing issues accepting payments with PayPal Payment providers. We are aware of this issue and investigating.

Report: "Issues Accepting Payments with PayPal"

Last update 2025-04-08T20:37:00.000Z

Investigating2025-04-08T20:37:00.000Z

Some users may be experiencing issues accepting payments with PayPal Payment providers. We are aware of this issue and investigating.

Apr 4, 2025

Report: "RESOLVED: Issues With Checkout Flow for Multiple Services and Payment Services."

Last update 2025-04-04T08:21:21.930Z

resolved2025-04-04T08:19:30.616Z

This incident has been resolved.

monitoring2025-04-04T08:05:32.595Z

A fix has been implemented and we are monitoring the results.

identified2025-04-04T07:59:47.855Z

The issue has been identified and a fix is being implemented.

investigating2025-04-04T07:38:48.542Z

We are continuing to investigate this issue.

investigating2025-04-04T07:22:22.000Z

Our engineers are currently investigating an issue affecting checkout flow for multiple services. Check back here for updates.

Report: "RESOLVED: Issues With Checkout Flow for Multiple Services and Payment Services."

Last update 2025-04-04T08:19:00.000Z

Resolved2025-04-04T08:19:00.000Z

This incident has been resolved.

Monitoring2025-04-04T08:05:00.000Z

A fix has been implemented and we are monitoring the results.

Identified2025-04-04T07:59:00.000Z

The issue has been identified and a fix is being implemented.

Update2025-04-04T07:38:00.000Z

We are continuing to investigate this issue.

Investigating2025-04-04T07:22:00.000Z

Our engineers are currently investigating an issue affecting checkout flow for multiple services. Check back here for updates.

Report: "Issues With Payments and Checkout Flow for Multiple Services."

Last update 2025-04-04T07:38:00.000Z

Update2025-04-04T07:38:00.000Z

We are continuing to investigate this issue.

Investigating2025-04-04T07:22:00.000Z

Our engineers are currently investigating an issue affecting checkout flow for multiple services. Check back here for updates.

Report: "Issues With Checkout Flow for Multiple Services and Payment Services."

Last update 2025-04-04T07:38:00.000Z

Update2025-04-04T07:38:00.000Z

We are continuing to investigate this issue.

Investigating2025-04-04T07:22:00.000Z

Our engineers are currently investigating an issue affecting checkout flow for multiple services. Check back here for updates.

Report: "Major issue with payment services."

Last update 2025-04-04T07:22:00.000Z

Investigating2025-04-04T07:22:00.000Z

Our engineers are currently investigating an issue affecting payment services. Check back here for updates.

Report: "Issues With Checkout Flow for Multiple Services."

Last update 2025-04-04T07:22:00.000Z

Investigating2025-04-04T07:22:00.000Z

Our engineers are currently investigating an issue affecting checkout flow for multiple services. Check back here for updates.

Mar 24, 2025

Report: "RESOLVED: Issue with Checkout Flow for some customers"

Last update 2025-03-24T17:09:26.697Z

resolved2025-03-24T17:08:29.742Z

This incident has been resolved.

identified2025-03-24T17:05:22.239Z

Some website visitors may experience issues when checking out on Wix sites.

Report: "RESOLVED: Issue with Checkout Flow for some customers"

Last update 2025-03-24T17:08:00.000Z

Resolved2025-03-24T17:08:00.000Z

This incident has been resolved.

Identified2025-03-24T17:05:00.000Z

Some website visitors may experience issues when checking out on Wix sites.

Mar 19, 2025

Report: "RESOLVED: Issues Loading Some Live Sites in the EU Region."

Last update 2025-03-19T10:54:07.220Z

resolved2025-03-19T10:46:01.067Z

This incident has been resolved.

monitoring2025-03-19T10:40:08.779Z

A fix has been implemented and we are monitoring the results.

identified2025-03-19T10:38:31.151Z

We are continuing to work on a fix for this issue.

identified2025-03-19T10:37:35.320Z

The issue has been identified and a fix is being implemented.

investigating2025-03-19T10:37:12.932Z

We are currently investigating this issue.

Report: "RESOLVED: Issues Loading Some Live Sites in the EU Region."

Last update 2025-03-19T10:46:00.000Z

Resolved2025-03-19T10:46:00.000Z

This incident has been resolved.

Monitoring2025-03-19T10:40:00.000Z

A fix has been implemented and we are monitoring the results.

Update2025-03-19T10:38:00.000Z

We are continuing to work on a fix for this issue.

Identified2025-03-19T10:37:00.000Z

The issue has been identified and a fix is being implemented.

Investigating2025-03-19T10:37:00.000Z

We are currently investigating this issue.

Mar 18, 2025

Report: "RESOLVED: Issues loading Live Sites and Wix Editor when using TalkTalk ISP"

Last update 2025-03-18T16:24:53.451Z

resolved2025-03-18T16:24:43.328Z

This incident has been resolved.

monitoring2025-03-18T15:57:48.900Z

We're seeing a decreased number of complaints that some users in the UK are experiencing issues when accessing Wix Editor or live sites while using TalkTalk ISP due to a technical issue on TalkTalk's side. In case you still experience these issues, please contact TalkTalk ISP directly for additional assistance with the issue.

identified2025-03-18T12:41:45.764Z

We are aware that some users in the UK are experiencing issues when accessing Wix Editor or live sites while using TalkTalk ISP due to a technical issue on TalkTalk's side. Please contact TalkTalk ISP directly for additional assistance with the issue.

investigating2025-03-18T10:29:06.803Z

Please contact TalkTalk to report this issue directly to the ISP. As a troubleshooting step, you can turn off the HomeSafe setting that may be affecting the access to the site.

Report: "RESOLVED: Issues loading Live Sites and Wix Editor when using TalkTalk ISP"

Last update 2025-03-18T16:24:00.000Z

Resolved2025-03-18T16:24:00.000Z

This incident has been resolved.

Monitoring2025-03-18T15:57:00.000Z

We're seeing a decreased number of complaints that some users in the UK are experiencing issues when accessing Wix Editor or live sites while using TalkTalk ISP due to a technical issue on TalkTalk's side.In case you still experience these issues, please contact TalkTalk ISP directly for additional assistance with the issue.

Identified2025-03-18T12:41:00.000Z

We are aware that some users in the UK are experiencing issues when accessing Wix Editor or live sites while using TalkTalk ISP due to a technical issue on TalkTalk's side.Please contact TalkTalk ISP directly for additional assistance with the issue.

Investigating2025-03-18T10:29:00.000Z

Please contact TalkTalk to report this issue directly to the ISP.As a troubleshooting step, you can turn off the HomeSafe setting that may be affecting the access to the site.

Mar 11, 2025

Report: "RESOLVED: Issue affecting multiple services"

Last update 2025-03-11T12:55:56.408Z

resolved2025-03-11T10:25:36.308Z

This incident has been resolved.

monitoring2025-03-11T10:24:52.783Z

A fix has been implemented and we are monitoring the results.

identified2025-03-11T10:18:43.521Z

The issue has been identified and a fix is being implemented.

monitoring2025-03-11T10:16:23.018Z

A fix has been implemented and we are monitoring the results.

investigating2025-03-11T10:09:30.293Z

We are continuing to investigate this issue.

investigating2025-03-11T10:05:34.232Z

We are currently working on resolving issues on multiple services, including dashboard and editor.

Mar 8, 2025

Report: "RESOLVED: Issues with Loading The Wix App Market"

Last update 2025-03-08T18:17:00.165Z

resolved2025-03-08T18:17:00.150Z

This incident has been resolved.

monitoring2025-03-08T18:14:18.015Z

A fix has been implemented and we are monitoring the results.

investigating2025-03-08T17:50:26.771Z

We are currently investigating this issue.

Feb 24, 2025

Report: "RESOLVED: Issue with Loading Free Wix Studio URLs"

Last update 2025-02-24T16:20:56.803Z

resolved2025-02-24T10:44:52.090Z

This incident has been resolved.

investigating2025-02-24T10:27:28.347Z

Some users may experience issues when loading sites on free Wix Studio URLs

Jan 29, 2025

Report: "RESOLVED: Some Users Experience Issues with Chatbot"

Last update 2025-01-29T17:28:37.422Z

resolved2025-01-29T17:28:37.407Z

This incident has been resolved.

identified2025-01-29T16:48:20.974Z

The issue with Chatbot has been identified and a fix is being implemented.

investigating2025-01-29T16:41:29.000Z

Our engineers are currently investigating an issue affecting Chatbot. Check back here for updates.

Jan 20, 2025

Report: "RESOLVED: Issues With Loading Some Editors and Live Sites"

Last update 2025-01-20T16:30:10.568Z

resolved2025-01-20T16:18:00.216Z

This incident has been resolved.

monitoring2025-01-20T16:16:47.616Z

We are continuing to monitor for any further issues.

monitoring2025-01-20T16:16:39.102Z

A fix has been implemented and we are monitoring the results.

investigating2025-01-20T16:09:06.158Z

We are currently investigating this issue.

Jan 19, 2025

Report: "RESOLVED: We are experiencing issues with our Customer Support Call Center. Chats are currently closed and longer wait times are expected."

Last update 2025-01-19T20:52:39.280Z

postmortem2025-01-19T20:03:58.180Z

Reports of issues with calls connecting to our Call Center respresentatives started at roughly 12PM US Central time. Around the same time, issues starting affecting Chats as well. Our team pushed out a full fix at 2PM US Central time and our Customer Support Call Center resumed full operations.

resolved2025-01-19T20:03:12.628Z

This incident has been resolved.

monitoring2025-01-19T20:01:56.765Z

We are continuing to monitor for any further issues.

monitoring2025-01-19T19:59:58.722Z

A fix has been implemented and we are monitoring the results.

identified2025-01-19T19:30:38.859Z

We are continuing to work on fixing this issue, thank you for your patience while we resolve this issue.

identified2025-01-19T19:00:06.442Z

We are continuing to work on fixing this issue, thank you for your patience while we resolve this issue.

identified2025-01-19T18:33:22.384Z

The issue has been identified and a fix is being implemented.

investigating2025-01-19T18:29:59.191Z

We are currently investigating this issue.

Jan 15, 2025

Report: "RESOLVED: Unable to Upload Media"

Last update 2025-01-15T12:08:25.137Z

resolved2025-01-15T12:08:25.119Z

This incident has been resolved.

investigating2025-01-15T11:44:01.000Z

Our engineers are currently investigating an issue affecting uploading Media. Check back here for updates.

Jan 13, 2025

Report: "RESOLVED: Some Live Sites Loading Blank"

Last update 2025-01-13T14:11:41.507Z

resolved2025-01-09T06:30:18.000Z

This incident has been resolved. Some Wix live sites experienced issues loading or displayed a blank white screen due to a failure in our internal cache layer in one of our regions. Unfortunately, Wix's automatic traffic switchover mechanism did not function as expected, leading to a delay in resolution. The issue was ultimately resolved by redirecting traffic to an alternate region. We have fixed the automatic failover mechanism and enhanced our internal operational runbooks to better address such incidents in the future.

investigating2025-01-09T03:52:52.000Z

We appreciate your patience as our engineers continue to work on the issue.

investigating2025-01-09T02:56:49.945Z

Our engineers are currently investigating an issue affecting live sites not loading

Jan 8, 2025

Report: "RESOLVED: We're investigating a potential issue with site dashboard."

Last update 2025-01-08T14:06:56.203Z

resolved2025-01-08T14:06:56.191Z

This incident has been resolved.

investigating2025-01-08T13:14:01.027Z

Our engineers are currently investigating an issue affecting site dashboard. Check back here for updates.

Dec 17, 2024

Report: "We're investigating a potential issue with Wix Editor."

Last update 2024-12-17T10:36:30.502Z

resolved2024-12-17T10:36:30.489Z

This incident has been resolved.

investigating2024-12-17T10:27:29.838Z

Our engineers are currently investigating an issue affecting Wix Editor. Check back here for updates.

Dec 13, 2024

Report: "Problem Loading Some Sites"

Last update 2024-12-13T17:36:21.223Z

resolved2024-12-13T17:36:21.209Z

This incident has been resolved.

investigating2024-12-13T17:32:51.171Z

We are currently investigating this issue.

Oct 29, 2024

Report: "Resolved: Intermittent issues loading Live Sites and Wix.com"

Last update 2024-10-29T17:38:21.500Z

resolved2024-10-29T17:38:21.483Z

This incident has been resolved.

monitoring2024-10-29T16:31:15.842Z

A fix has been implemented and we are monitoring the results.

investigating2024-10-29T15:47:01.427Z

We are continuing to investigate this issue.

investigating2024-10-29T15:11:59.798Z

Our engineers are currently investigating an intermittent issue affecting live sites and wix.com. Check back here for updates.

Oct 28, 2024

Report: "RESOLVED: We're investigating a potential issue with sites not loading."

Last update 2024-10-28T14:17:58.666Z

resolved2024-10-28T14:17:17.680Z

This incident has been resolved.

investigating2024-10-28T13:55:50.628Z

Our engineers are currently investigating an issue affecting some users sites that are unable to load. Check back here for updates.

Oct 25, 2024

Report: "Resolved: Facebook login and register gives error: app not active."

Last update 2024-10-25T16:55:51.946Z

resolved2024-10-25T16:55:03.218Z

This incident has been resolved.

investigating2024-10-25T16:09:28.232Z

We are currently investigating this issue.

Sep 18, 2024

Report: "RESOLVED: Issues with uploading media."

Last update 2024-09-18T22:31:58.420Z

resolved2024-09-18T22:29:01.383Z

This incident has been resolved.

identified2024-09-18T22:27:14.632Z

We are continuing to work on a fix for this issue.

identified2024-09-18T22:11:13.535Z

The issue has been identified and a fix is being implemented.

investigating2024-09-18T21:34:55.512Z

We are currently investigating this issue.

Sep 16, 2024

Report: "RESOLVED: Wix Support: Call Center and Chats are experiencing issues."

Last update 2024-09-16T15:09:43.732Z

resolved2024-09-16T15:09:43.719Z

This incident has been resolved.

investigating2024-09-16T15:09:14.894Z

We are continuing to investigate this issue.

investigating2024-09-16T14:53:19.581Z

We are currently investigating this issue.

Report: "Resolved: Wix Payments experiencing downtime"

Last update 2024-09-16T15:08:52.656Z

resolved2024-09-16T15:08:52.641Z

This incident has been resolved.

investigating2024-09-16T15:00:28.026Z

We are continuing to investigate this issue.

investigating2024-09-16T14:58:39.374Z

We are currently investigating this issue.

Sep 14, 2024

Report: "Resolved: We're investigating issues with processing credit card payments"

Last update 2024-09-14T11:36:48.967Z

resolved2024-09-14T10:00:47.000Z

This incident has been resolved.

Sep 11, 2024

Report: "Resolved: Issues with loading Wix mobile apps"

Last update 2024-09-11T20:14:51.529Z

resolved2024-09-11T20:14:51.514Z

This incident has been resolved.

investigating2024-09-11T19:11:27.875Z

We are still continuing to investigate this issue.

investigating2024-09-11T18:24:11.510Z

We are currently investigating this issue.

Report: "RESOLVED: Multiple Issues with Wix Services"

Last update 2024-09-11T10:14:40.990Z

resolved2024-09-11T10:14:32.432Z

This incident has been resolved.

monitoring2024-09-11T09:50:33.961Z

We are continuing to monitor for any further issues.

monitoring2024-09-11T09:43:33.745Z

A fix has been implemented and we are monitoring the results.

Sep 10, 2024

Report: "RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time."

Last update 2024-09-10T14:10:12.346Z

resolved2024-09-10T14:10:12.332Z

This incident has been resolved.

monitoring2024-09-10T13:55:42.434Z

A fix has been implemented and we are monitoring the results.

identified2024-09-10T12:21:43.000Z

The issue has been identified and a fix is being implemented.

Sep 9, 2024

Report: "RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time."

Last update 2024-09-09T22:27:30.086Z

resolved2024-09-09T22:19:06.104Z

This incident has been resolved.

monitoring2024-09-09T21:28:32.221Z

A fix has been implemented and we are monitoring the results.

identified2024-09-09T20:30:32.709Z

The issue has been identified and a fix is being implemented.

Report: "RESOLVED: Wix Support: Call Center is experiencing issues. Please use the chat option at this time."

Last update 2024-09-09T21:57:01.061Z

resolved2024-09-06T16:10:41.890Z

This incident has been resolved.

monitoring2024-09-06T15:51:24.035Z

A fix has been implemented and we are monitoring the results.

identified2024-09-06T15:45:41.189Z

The issue has been identified, and a fix is being implemented

investigating2024-09-06T14:51:47.063Z

We are continuing to investigate this issue.

investigating2024-09-06T14:49:07.302Z

We are currently investigating this issue.

Report: "RESOLVED: Issues with Wix Automations, Email Marketing, and email deliverability for multiple services"

Last update 2024-09-09T21:56:40.215Z

resolved2024-09-06T18:47:17.082Z

This incident has been resolved.

identified2024-09-06T18:32:12.290Z

We are continuing to work on a fix for this issue.

identified2024-09-06T17:33:24.752Z

We are continuing to work on a fix for this issue.

identified2024-09-06T16:29:08.628Z

We are continuing to work on a fix for this issue.

identified2024-09-06T15:28:46.595Z

We are continuing to work on a fix for this issue.

identified2024-09-06T15:01:32.364Z

We are continuing to work on a fix for this issue.

identified2024-09-06T14:11:12.694Z

We are continuing to work on a fix for this issue.

identified2024-09-06T13:33:13.122Z

We are continuing to work on a fix for this issue.

identified2024-09-06T12:41:55.888Z

The issue has been identified and a fix is being implemented.

investigating2024-09-06T12:13:23.631Z

Our engineers are currently investigating an issue affecting Wix Automations, Email Marketing, and email deliverability for multiple services. Check back here for updates.

Report: "RESOLVED: Unable to Access Wix Help Centre"

Last update 2024-09-09T21:56:20.874Z

resolved2024-07-23T13:54:15.000Z

This incident has been resolved.

monitoring2024-07-23T13:53:56.382Z

A fix has been implemented and we are monitoring the results.

investigating2024-07-23T13:45:48.455Z

We are currently investigating this issue.

Sep 4, 2024

Report: "RESOLVED: Call Center Support Unavailable - Please Use Chat for Support"

Last update 2024-09-04T18:10:46.992Z

resolved2024-09-04T18:10:39.383Z

This incident has been resolved. Thank you for your patience while we worked to resolve this issue.

investigating2024-09-04T17:17:01.657Z

We are continuing to investigate this issue. Thank you for your patience. Please continue to utilize the Chat option for your support needs.

investigating2024-09-04T16:31:15.743Z

We are continuing to investigate this issue. Thank you for your patience. Please continue to utilize the Chat and Email options for your support needs.

investigating2024-09-04T15:12:23.924Z

We are currently investigating this issue. For now please use chat or email support.

Aug 28, 2024

Report: "RESOLVED: We're investigating a potential issue with some live sites not loading"

Last update 2024-08-28T23:01:08.560Z

resolved2024-08-28T17:53:16.247Z

Incident has been resolved.

monitoring2024-08-28T17:41:31.674Z

A fix has been released, and we are monitoring the results

investigating2024-08-28T17:28:32.621Z

We are continuing to investigate the issue.

investigating2024-08-28T16:18:02.330Z

Our engineers are currently investigating an issue affecting some live sites not loading. Check back here for updates.

Aug 6, 2024

Report: "RESOLVED: Wix Support Site is Down"

Last update 2024-08-06T15:06:10.135Z

resolved2024-08-06T15:06:10.118Z

This incident has been resolved.

investigating2024-08-06T14:35:08.944Z

We are currently investigating an issue with Wix Support being down and are working to resolve this

Jun 18, 2024

Report: "RESOLVED: We're investigating a potential issue with live sites not loading."

Last update 2024-06-18T01:34:42.823Z

resolved2024-06-18T01:34:42.810Z

This incident has been resolved.

monitoring2024-06-18T01:25:12.567Z

A fix has been implemented and we are monitoring the results.

identified2024-06-18T01:16:04.453Z

The issue has been identified and a fix is being implemented. Our Customer Care and Help Center are temporarily unavailable while we investigate this issue.

investigating2024-06-18T01:01:58.783Z

We are continuing to investigate this issue.

investigating2024-06-17T23:58:58.798Z

Our engineers are currently investigating an issue affecting live sites loading. Check back here for updates.

Jun 17, 2024

Report: "RESOLVED: Major Issue with Recently Published Sites"

Last update 2024-06-17T21:39:30.626Z

resolved2024-06-17T18:09:56.232Z

This incident has been resolved. Thank you for your patience while we worked to resolve this issue.

monitoring2024-06-17T17:58:15.410Z

A fix has been implemented and we are monitoring the results.

investigating2024-06-17T16:38:30.188Z

We are continuing to investigate this issue. Thank you for your patience while we work to resolve this issue.

investigating2024-06-17T16:00:55.968Z

We are continuing to investigate this issue.

investigating2024-06-17T15:21:09.684Z

Some website visitors may experience issues when loading a recently published site.

Jun 16, 2024

Report: "Multiple issues with Wix services"

Last update 2024-06-16T10:04:24.404Z

resolved2024-06-16T10:04:24.378Z

This incident has been resolved.

monitoring2024-06-16T09:23:59.349Z

A fix has been implemented and we are monitoring the results.

investigating2024-06-16T09:18:10.828Z

We are currently investigating this issue.

Jun 12, 2024

Report: "RESOLVED: We're investigating a potential issue with login and sign up options."

Last update 2024-06-12T10:15:51.013Z

resolved2024-06-12T10:15:48.273Z

This incident has been resolved.

investigating2024-06-12T09:47:34.351Z

Our engineers are currently investigating an issue affecting login and sign up options. Check back here for updates.

Jun 11, 2024

Report: "RESOLVED: Minor Issue affecting multiple services"

Last update 2024-06-11T11:02:12.119Z

resolved2024-06-11T11:02:12.106Z

This incident has been resolved.

investigating2024-06-11T10:49:01.379Z

Some website owners may experience issues on multiple services.

Jun 7, 2024

Report: "RESOLVED: Issues loading Wix Blog"

Last update 2024-06-07T08:51:27.519Z

resolved2024-06-07T08:51:27.485Z

This incident has been resolved.

investigating2024-06-07T08:50:57.456Z

We are continuing to investigate this issue.

investigating2024-06-07T08:32:15.186Z

We are continuing to investigate this issue.

investigating2024-06-07T08:22:59.527Z

We are continuing to investigate this issue.

investigating2024-06-07T08:22:15.000Z

Our engineers are currently investigating an issue affecting the Wix Blog. Check back here for updates.

Jun 6, 2024

Report: "RESOLVED: We're investigating a potential Issue affecting multiple services"

Last update 2024-06-06T08:13:13.431Z

resolved2024-06-06T08:13:03.826Z

This incident has been resolved.

monitoring2024-06-06T08:09:19.333Z

A fix has been implemented and we are monitoring the results.

investigating2024-06-06T08:05:35.730Z

We are continuing to investigate this issue.

investigating2024-06-06T08:04:58.968Z

Some website owners may experience issues on multiple services.

Jun 2, 2024

Report: "RESOLVED: Minor Issue affecting multiple services"

Last update 2024-06-02T11:02:41.601Z

resolved2024-06-02T11:02:41.582Z

This incident has been resolved.

investigating2024-06-02T10:48:31.300Z

Some website owners may experience issues on multiple services.

May 28, 2024

Report: "RESOLVED: We're investigating a potential issue with live sites loading blank"

Last update 2024-05-28T13:27:03.402Z

resolved2024-05-28T13:27:03.389Z

This incident has been resolved.

investigating2024-05-28T12:12:22.338Z

We are currently investigating this issue.

May 24, 2024

Report: "We're investigating a potential loading issue with displaying Velo code in Editor and on Live sites"

Last update 2024-05-24T03:01:26.618Z

resolved2024-05-24T03:01:26.605Z

This incident has been resolved. Thank you for your patience while we worked to resolve this issue.

identified2024-05-24T01:47:18.958Z

We are continuing to work on the fix for the issue. At this time code has been returned in the editor. We are working to update the code on live sites. Please note that the workaround of reverting your site to a previous version before May 23, 8AM GMT is still applicable.

identified2024-05-23T15:52:45.000Z

We are continuing to work on the fix for the issue. This issue should only be affecting sites that updated their Velo code today. Reverting your site to a previous version before May 23, 8AM GMT is the recommended workaround while we are working to resolve the issue.

identified2024-05-23T14:51:37.000Z

We are continuing to work on the fix for the issue. We recommend to reverse version of your site to the latest revision saved before May 23, 8AM GMT

identified2024-05-23T14:50:19.000Z

We are continuing to work on the fix for the issue. We recommend to reverse version of your site to the latest revision saved before May 23, 8AM GMT

identified2024-05-23T12:14:33.971Z

The issue has been identified and a fix is being implemented.

monitoring2024-05-23T11:40:40.475Z

A fix has been implemented and we are monitoring the results.

investigating2024-05-23T11:24:35.002Z

We are currently investigating this issue.

May 7, 2024

Report: "RESOLVED: We're investigating a potential loading issue with live sites"

Last update 2024-05-07T15:30:59.097Z

resolved2024-05-07T15:30:51.591Z

This incident has been resolved.

investigating2024-05-07T12:46:42.410Z

We are currently looking into and working to resolve this issue

Apr 22, 2024

Report: "RESOLVED: Our Customer Care are temporarily unavailable"

Last update 2024-04-22T16:56:37.743Z

resolved2024-04-22T16:56:30.596Z

This incident has been resolved.

investigating2024-04-22T15:59:52.946Z

Currently our phone support is unavailable. We’re working on it. Subscribe to the issue to get notified when it’s resolved.