Is Wiredrive Down Right Now? Check if there is a current outage ongoing.

The issue has been resolved and all monitoring has been completed by our team.

Our team has implemented a fix and we are currently monitoring the results. We believe users should start seeing successful logins.

Our team has identified the cause of the error and is currently working on resolving it.

Our engineering team is still investigating the cause of the issue. We will continue to provide updates.

Our Engineering Team has identified an issue impacting Wiredrive logins. Users may have difficulties loging into Wiredrive.

The WireDrive Marketing website issue has been resolved.

The WireDrive Marketing website is now showing as operational. Engineering will monitor the situation. We will provide updates as available until full resolution is confirmed.

The issue with our upstream provider has been identified. Efforts to resolve are continuing. Updates will be provided as they are available.

The WireDrive Marketing website is down due to an issue with an upstream provider. Wiredrive Engineering is investigating. You can continue to login at myteam.wiredrive.com.

This has been resolved.

This has been resolved. Wiredrive is now loading properly. Our engineers are continuing to monitor closely to ensure that there is no further interruption to service.

Wiredrive is not loading. Our engineers have identified the underlying issue and are working urgently to restore access.

After monitoring, our engineers have confirmed the issue is now resolved.

Our upstream provider has confirmed resolution of this event. Our engineers are continuing to monitor system usage closely to prevent further interruptions.

Our upstream provider has identified an issue that is impacting Wirdrive. Wiredrive engineering is taking steps to address the issue.

This has been resolved.

The congestion has cleared and any paused files should now generate previews and thumbnails successfully. New files will generate previews and thumbnails as normal. Our engineers can confirm that a small subset of files uploaded during this time encountered an error. If you experienced such an error, we recommend that you re-upload those files. The engineering team is continuing to monitor usage closely to ensure no further interruptions to service.

Our engineers have released a solution and we are seeing signs of the congestion diminishing. Some file previews and thumbnails are now successfully generating.

Files newly uploaded to Wiredrive will be delayed in generating previews and thumbnails due to a congestion issue with our encode queue. Our engineering team has identified the cause of this issue and is working to resolve it.

This has been resolved.

Presentation short URLs beginning https://wdrv.it/[link id] appear to be loading normally. Our engineers continue to monitor system usage closely to ensure that there are no service issues.

Our engineering team is currently investigating reports of intermittent loading issues for presentation short URLs beginning https://wdrv.it/[link id].

Our engineering team is currently investigating reports of intermittent loading issues for presentation short URLs beginning https://wdrv.it/[link id].

This is now resolved.

Backup resources have been deployed. Wiredrive Presentations are now loading properly. Our engineers are continuing to monitor system usage to ensure that there are no further interruptions

We can confirm that Presentations are not loading due to a timeout by an upstream provider. Our engineers are currently moving to backup resources.

We are investigating reports of Presentations not loading.

Our upstream provider has confirmed that this incident is resolved.

We are aware of an issue with Gmail affecting email delivery. We are monitoring the situation and will provide an update when we have more information.

Our upstream provider has confirmed that this issue is resolved.

System emails are now being sent through a secondary system, and we can confirm that they are being delivered successfully. We are continuing to monitor the situation with our primary provider.

We can confirm that system emails are not being delivered due to an issue with an upstream provider. We are working with them to resolve. We would recommend sharing any presentation by selecting "Get Link" as a temporary workaround.

We are investigating reports of system emails not being delivered.

This issue has been fully resolved.

Our upstream service provider has confirmed resolution of the underlying issue, and service has returned to normal. We are evaluating remediation steps to ensure that the issue does not recur, and continue to monitor system usage closely.

Our upstream service provider has confirmed resolution of the underlying issue, and service has returned to normal. We are evaluating remediation steps to ensure that the issue does not recur, and continue to monitor system usage closely.

The issue has been identified as an upstream service provider experiencing a partial outage. We are working with the provider to ensure total restoration of service.

We are investigating reports that Wiredrive is not loading for certain users. Our engineering team is actively working toward a solution.

The service provider has confirmed resolution of the issue and we have returned to full normal operation.

An upstream service provider has reported performance issues in the New England region. We are switching to other resources to ensure that service is not interrupted.

Multiple browsers flagged “www.wiredrive.com” with a warning message due to an invalid certificate. The certificate has been updated. There was no security risk during this period.

Users experienced intermittent site loading errors due to issues with an upstream provider from 11:40am-12:00pm ET.

All system notification emails, including presentations, experienced delays due to issues with an upstream service provider, from 10:30am-11:30am EDT. Upstream service provider has confirmed resolution of the issue; delayed messages should now be delivered.

Resolution has been confirmed.

Service appears to be restored for most customers. We are continuing to monitor system health.

We are currently investigating reports that Wiredrive is inaccessible due to a gateway error.

We have tested the application and all services seem to be back up running normally. Please reach out to support@wiredrive.com if you have any further issues.

The root cause has been identified and service has been restored. Our engineers continue to monitor the situation.

We have identified the issue with our upstream service provider and are actively working on a fix.

We've identified an issue at an upstream hosting provider, we are working with them to resolve.

We are currently seeing intermittent issues around projects/library and assets. This also affects client facing links. Our engineers are looking in to identifying the issue and will update within the hour. Thank you for your patience.

Our monitoring alerts notified our engineers of a memory leak and our infrastructure became overwhelmed with requests which contributed to the internal server error messages. Our engineers implemented fixes so it won’t occur again in the future. We appreciate your patience while our team rectified these issues to bring Wiredrive back online. Feel free to email support@wiredrive.com with any additional questions.

Our engineers are actively narrowing down the issues contributing to the “internal server error” messages for Wiredrive accounts. We will continue providing updates as they come.

Our team is currently investigating "internal server error" messages for users trying to access their Wiredrive account. We will post an update in the next 30 minutes as it develops.

Issue is resolved. If you are still experiencing issues please email support@wiredrive.com

We have switched over to an alternate provider and emails should now be going out successfully. NOTE: Emails that were sent out in the last two hours will be sent out successfully when our upstream provider is back up and running. If you need an email to be received by a client as soon as possible, please resend the link/presentation to them and they will then successfully receive it.

We are continuing to work on a fix for this issue.

We have switched over to an alternate provider and emails should now be going out successfully. NOTE: Emails that were sent out in the last two hours will be sent out successfully when our upstream provider is back up and running. If you need an email to be received by a client as soon as possible, please resend the link/presentation to them and they will then successfully receive it.

We are continuing to work on a fix for this issue.

Email notifications for Wiredrive are currently unavailable due to an issue with an upstream provider. We are working on mitigating the issue and are attempting to failover to an alternate provider. Will update the status page with further details when available.

The issues regarding empty presentations, expired or broken links and missing information for reports in projects and library have been restored and should be working as expected. We want to thank everyone for their patience while our team addressed this issue.

What is happening? We are currently investigating reports of empty presentations in Wiredrive for some users. Existing presentations show up as empty when sending or viewing. Who does this affect? Any user who is sending or viewing presentations. Is there a workaround? Yes. Newly created presentations are not affected and will work as expected. When will service be restored? Our engineers have identified the issue and are currently working on restoring service. Users can expect presentations to return to normal throughout the day. We will post frequent updates as they come.

Our team is still investigating empty presentation lists, as well as links and embed codes showing error messages for existing links. Will provide more updates as they come.

Our team is currently investigating reports of presentations list in library showing empty and trying to determine the root cause. Will provide more updates as they come.

This incident has been resolved.

Uploads and project/folder creation should be working as intended. Our team is continuing to test and monitor to make sure there are no regressions. Will provide more updates as they come.

Our upstream provider is troubleshooting this issue and we are still working with them to help them isolate the cause and resolve. Will provide more updates as they come.

Our team is currently working with our upstream service provider to identify and resolve the issue. Will provide more updates as they come.

Our team has identified the cause of issues regarding upload performance and project/folder creation. We are currently taking steps to correct and will provide more updates as they come.

We are continuing to investigate this issue.

Our team is currently seeing issues related to uploads. We are currently investigating and will provide more updates as they come.

Our team has addressed upload issues for Wiredrive so uploads should be working as expected. Please reach out to our support team at support@wiredrive.com if anyone is experiencing additional upload issues.

Our team is starting to receive reports of the inability to upload to Wiredrive and we are currently investigating. Will provide updates as they come.

Our team has corrected this issue with wdrv.it links in the California region. Wiredrive links should be loading as intended.

Our team is receiving reports of wdrv.it links not loading in the California region, our team is currently investigating the root cause.

Wiredrive site availability is restored but our team will continue to monitor performance.

We are seeing service improvements and are currently monitoring the system health. We will post another update within 30 minutes.

We've isolated the root cause and have identified that an upstream vendor is experiencing issues. We're currently working with our cloud vendor and we will post another update in 30 minutes.

Our team is continuing to diagnose the root cause. We will post another update within 30 minutes.

Our team is currently diagnosing the root cause for the current outage of service. We will post another update within 30 minutes.

Password protected presentations for "classic" style links should now work as expected including existing links that have been created and send out.

We are investigating issues related to password protected presentations not working for "classic" presentation styles. While our team is investigating the issue, "New" presentation styles seem to be un-effected and is a short term workaround for the time being. We will continue to provide updates as they come.

DNS is back to normal

The issue has been resolved with our DNS provider. We are continually monitoring the situation globally for any anomalies.

We are able to reproduce this issue when using the Google public DNS resolvers, but not currently with any other providers. If you are having issues with Wiredrive presentations and are using Google DNS (8.8.8.8, 8.8.4.4), please try using either your ISP name servers or the Level3 (4.2.2.2, 4.2.2.1, 4.2.2.0, 4.2.2.3) or OpenDNS name servers (208.67.222.222, 208.67.220.220) while we work to resolve this issue.

We have received reports from users that there are errors going to Wiredrive presentations which indicate that the wdrv.it domain can not be resolved at some locations. If you are encountering this issue, please contact support@wiredrive.com and include any details your IT team can provide regarding the external resolvers used at your location.

Our engineers addressed and improved issues related to download and upload performance as well as playback issues that were reported. We will continue to monitor.

Our team is investigating reports of upload and playback performance issues. We will provide further updates as they develop.

Outstanding performance issues have been addressed and resolved.

Our engineers have addressed playback performance and will continue to monitor slow performance in regards to uploads. We will continue to provide additional updates as our team monitors system wide performance.

We are continuing to investigate intermittent reports of slow performance around uploads and playback. We are working on addressing the issues at hand and will provide further updates as they develop.

All systems have resumed normal service. This incident has been resolved.

Our engineers believe they've resolved the underlying issues related to degraded performance. All systems appear to be performing as normal and we will continue to monitor.

Our engineers are continuing to work with our vendor to resolve the current performance issues. We appreciate everyone’s patience as our team continues to work on a resolution and will continue to provide updates as they develop.

Our engineers have isolated our performance degradation to issues with a particular vendor software component. We are working with that vendor to resolve the issues, and we will continue to provide updates as they develop. We appreciate your patience.

Our engineers are closing in on what they suspect to be the problem and hope to have a resolution soon. We appreciate everyone's patience while our team continues to address the issues at hand.

Our engineers are continuing to investigate performance related issues, such as the inability to login, view presentations and any 504 Gateway errors. They have began to isolate the issue but have not yet identified the root cause.

We have received a number of reports of degraded performance and our team is aware and currently looking into the performance related problems to correct and improve. We will continue to update the status page with continued updates as they progress.

Our team resolved the existing performance issues and everything should be working as intended.

Our team is still addressing some remaining performance issues. Page performance, presentation loading, asset playback and general system performance should be improved, but some users might still be experiencing these issues as we continue to address the situation and conclude our server migration.

Our team is still working on performance issues related to the server migration we conducted. Please be aware that you may experience issues regarding presentation loading, playback and general system performance.

Our team still in the process of Migrating our servers so expect to see some delay for site reliability.

The problem has been fixed.

The problem has been fixed and we are monitoring the situation.

We have identified the problem and are currently mitigating the root cause.

Wiredrive is currently experiencing intermittent performance problems. We are currently investigating the problem.

We have processed all RAW images in the queue at this time. Newly uploaded RAW images should be processed within moments.

Thumbnail generation for RAW images is currently delayed. Newly uploaded RAW images may not appear with a thumbnail and may not appear in shared presentations until the queue finishes processing. It may be several hours before we can process all the remaining items in the queue, due to the intensive CPU required to process RAW images. You can monitor the queue progress at https://status.wiredrive.com/ (Pending Transcode Jobs.) We will update this issue when the delay has been resolved.

The issues have been fully resolved at this time. We believe we have a more permanent fix in place to prevent this from occurring in the future. Please contact us at support@wiredrive.com with any questions or concerns.

We have identified a large number of unusual files which caused our queue to overload our transcoding farm. We have mitigated their impact and all files have currently been processed and should be processed expeditiously moving forward. We will monitor this incident to ensure stability and resolution of the issue and will provide another update within the hour.

We are currently experiencing delays in image thumbnail generation and video web preview (transcoding) generation. Video playback and sharing of new video files may currently be degraded. We have identified the issue and are working towards a solution. We will update this issue as the situation changes.

Previously delayed messages are now being processed through the queue. All systems are operational.

New file uploads, generation of thumbnails, and web previews are currently functional. We are monitoring and verifying that all services are stable.

We are currently experiencing delays in image thumbnail generation and video web preview (transcoding) generation. Video playback and sharing of new video files may currently be unavailable. We are investigating this issue and will provide updates shortly.

Our Site Reliability Team has confirmed that all systems are currently stable. We are still investigating the root cause of this delay, but all client systems should be performing as normal.

We are monitoring this issue.

We have been notified that some clients may be experience delays between 10:30AM EST - 11:00AM EST that may have affected uploads, downloads, and page loading of Wiredrive systems. Systems should be back to normal and our team is actively monitoring this issue. We will resolve this issue once we have confirmed no further delays will occur. Should you have any questions please reach our support at support@wiredrive.com.

Thank you for your patience. We have a solution in place that has restored traffic request to our servers. All services should now be accessible. Should you see any further issues or delays, please contact our support team at support@wiredrive.com for assistance.

We have identified the network issue that has caused this service interruption and have re-routed traffic to restore service. During this time some performance delays may be experiencing while network services refresh. We will continue to monitor this issue till we have confirmed all interruptions have been resolved for all users. Should you have any questions please contact support@wiredrive.com.

We are currently experiencing a disruption in service and actively investigating the issue. As soon as we have additional updates we will update all status messages. We will provide updates in the next 30 minutes.

We have confirmed the fix to this issue and all service are now working as normal. Please contact our support team at support@wiredrive.com if you have any further questions or concerns.

We have identified the issue was caused by recent DNS configuration updates. We are monitoring all systems to confirm this issue is resolved. As soon as we have confirmed all systems are running as normal we will update this issue as resolved.

We have received reports that Wiredrive pages are not loading. We are investigating the cause of this issue and will provide updates within the hour as we identify and resolve this issue.

We have resolved the issues with thumbnailing/transcoding/waveform generation delays. Please re-upload files if you find that it does not have a preview or a thumbnail.

We have identified the issue with the processing delays and are working towards resolving the delay as soon as possible.

We are currently investigating delays with thumbnailing, transcoding, and audio file waveform generation of new file uploads.

We have been updated that traffic has been corrected in the affected locations by the source ISP's with this issue. We are pending the root cause for the disruption, however, affected users should be able to refresh your browser and access Wiredrive without issue. Please let us know if you still have any issues accessing Wiredrive by contacting support@wiredrive.com. Thank you for your patience.

Our team is still monitoring this issue and in contact with the affected Internet exchange providers to confirm a fix to this issue. We will post updates as soon as they become available.

The peering of traffic from some local Internet Service Providers (ISP's) in the EU to their Internet Exchange Providers is not routing Wiredrive domain request properly. We are working with these providers to resolve this issue at the exchange level but can not say for sure how long it will take for updates to propagate. We will continue to monitor this issue and provide updates as they become available to us. Should you have any further questions/concerns, please contact support@wiredrive.com.

Our team is still investigating the cause of this issue. We apologize for the inconvenience and are doing out best to resolve this issue as soon as possible.

Our team is still investigating the current status of this issue. We are seeing broken connections between major internet services providers in this region; connecting directly to Wiredrive services at this time. We are in contact with several providers for additional updates to this issue. Thank you for your continued patience.

We have received reports of access issues in the UK. We have not confirmed the cause of the issue but are doing our best to resolve this as soon as possible. We thank you for your patience and should you have any questions please email our support at support@wiredrive.com.

Storage Maintenance has completed. Please contact support if you experience any issues with uploads, downloads, or media playback.

We are currently making adjustments to our datacenter for storage optimization. During these updates, customers may notice an increase in upload or download response times for the next hour, which should quickly alleviate as traffic shifts to a less busy cluster for new uploads.

We have found and resolved the issue related to slow performance during uploads and downloads. Please let us know if you have any questions or concerns by contacting our support team at support@wiredrive.com. Thank you for your patience.

We have made some updates that should correct any upload or download issues at this time. We will continue this issue for the next hour to confirm the corrections in place are working for all users. Please restart your Wiredrive browser session and let us know if you still have issues by contacting our support team at support@wiredrive.com.

We are still in the process of investigating the cause of this performance issue with our service providers and will provide updates as they become available. We apologize for any inconvenience.

We have received reports of poor performance of uploads and downloads from multiple users. Uploads and downloads may fail or be slower than normal. We are investigating this issue with our Content delivery Network (CDN) service providers now and will provide additional updates once resolved.

Wiredrive has identified and resolved the issue related to uploading and viewing content in Wiredrive. Uploads and viewing should resume as normal. If you have any questions are issues please reach out to our support team at support@wiredrive.com.

We are receiving reports that many users are experiencing issues uploading or viewing assets or pages in Wiredrive. We are currently investigating and will provide an update as soon as more information becomes available.

Wiredrive has confirmed with our DNS service provider DYN that the service interruption caused by a DDoS attack to DYN has been resolved. This attack had no effect on Wiredrive systems data or security integrity and only affected to resolve connections to our domains. For additional information on the cause and solution from DYN please go to https://www.dynstatus.com/incidents/5r9mppc1kb77 for further details. Please feel free to reach out to our support team if you have any other questions.

All Wiredrive services are currently operational. We will continue to monitor DYN's status as they have not provided an update to the status of the DDoS attacks they have encountered. Should you experience any delays please contact our support team so that we can confirm any additional DDoS attacks to the DYN service provider.

Wiredrive is continuing to monitor the DDoS attack to a major DNS service provider, Dyn. This is a widespread issue affecting services nationwide including Twitter, Spotify, GitHub and Reddit to name a few. We are monitoring the situation and will provide further updates once received. Please subscribe above for email updates or for additional status updates from the DNS provider directly please subscribe to https://www.dynstatus.com/

A major DNS service provider, Dyn, is experiencing a denial of service attack that is affecting our customers' ability to access Wiredrive. This is a widespread issue affecting wide swaths of websites including Twitter, Spotify, and Reddit to name a few. We are monitoring the situation and will provide further updates.

We have resolved the issue causing uploads to fail in the UK region. All uploads should run as normal. Please contact our support team at support@wiredrive.com if you have any questions or concerns.

We have identified a spike in traffic with one of our CDN providers delivering traffic to and around the UK. We are making necessary updates to resolve this issue and should have an update within the next hour to resolve this issue.

We have received reports of upload failures from multiple users in and around London. Uploads may fail or be slower than normal. We are investigating this issue with our CDN service providers now and will provide additional updates once resolved.

We have resolved this issue and all users should now have access to view the projects section. Please contact our support at support@wiredrive.com for any questions.

We have received several reports that project list and users may not display when accessing the projects page. Our team is aware of the issue and is working to resolve this as soon as possible.

All Library issues appear to be resolved. Please feel free to contact our support team should you have any questions support@wiredrive.com.

We will continue to monitor this issue to confirm it is resolved. Thank you for your continued patience.

Some customers are experiencing a partial page outage in the library section where categories & tags are not visible to filter content results. We are currently investigating the issue.

The issue has been resolved, and the application is working as expected. We expect no further issues related to this problem.

We have received reports of users not able to log in to the application. We have identified the issue and are working on a fix.

All email delivery issues appear to be resolved. We are back on our primary bulk email provider and messages appear to be delivering successfully.

Our primary bulk email provider has resolved the issues with their platform. All existing emails have been delivered at this time and overall email delivery appears to be stable. We are continuing to monitor email delivery and will provide further updates within the next hour.

Our primary bulk email provider has confirmed an outage on their platform. New emails appear to be delivering without issue via our backup provider. Older emails sent during 12:00-1:00 PM PT are still in the process of being delivered by our primary provider and should arrive in the next few hours.

Our bulk email service provider is currently experiencing an outage on their platform. As a result we have switched to our backup email provider. Emails already sent from 12:00-1:00 PM PT will likely arrive with up to an hours delay. However, new emails sent out should arrive instantly. We will continue to monitor the situation to ensure the most reliable delivery of all email and will update this incident as new information becomes available.

This incident has been resolved.

Short link URL generation now appears to be working as intended. We are continuing to monitor the situation.

Some customers may experience an extreme delay or failure when generating short links. We are currently monitoring the situation closely and will provide an update when we have additional information.

The issue has been resolved.

The issue has been addressed and we are monitoring the situation.

Some customers in California are being pages partially load, or appear to be all white. We are currently addressing the issue.

Testing has proved successful in the areas where our Multi-CDN platform is in place. We will continue to tune the system and roll it out globally soon.

We have added two new CDN platforms to be available for asset downloads and previews, and expanded the test areas to include: China New York

Individual asset downloads and previews may now be served directly by us or by CDN in an additional location: California

We are now serving individual asset downloads and previews from Origin or CDN in the following states: Nevada Utah Arizona New Mexico We will monitor this traffic and update for further changes.

We are now testing an alternate CDN Vendor in the following regions: United Kingdom South America Australia and New Zealand If you encounter slower than expected uploads, please contact support@wiredrive.com

We are in the final stages of testing a Multi-CDN strategy for uploads and downloads. This is part of an ongoing effort to improve the stability and performance of Wiredrive. From today until the June 1, 2016, we will be testing in various geographic areas. This ticket will be updated to announce each test.