Is WeTransfer Down Right Now? Check if there is a current outage ongoing.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating the issues.

We are continuing to investigate this issue.

We are currently investigating the issues.

This incident has been resolved.

We are currently unable to send transactional and notification emails due to an ongoing outage at our email service provider. Our team is monitoring the situation and will post updates here as they become available. As a temporary measure, we recommend: - Signing up with Google, which doesn't rely on the email-verification steps. - Using link transfers instead of email transfers whenever possible. These options will let you continue using our service while the email-delivery issue is being resolved.

We are currently unable to send transactional and notification emails due to an ongoing outage at our email service provider.Our team is monitoring the situation and will post updates here as they become available.For real-time information from the provider, please refer to their status page: https://status.sendgrid.com/

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing planned maintenance to upgrade our infrastructure. This may impact transfers and downloads. If you do experience any issues during this time, please try again after ~10 minutes

Due to an issue during our scheduled maintenance, we saw a major outtage across most WeTransfer products.

The scheduled maintenance has been completed.

Verification is currently underway for the maintenance items.

Unfortunately, we experienced major downtime between 09:15 and 09:30 UTC.We are currently monitoring that services have fully recovered.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing planned maintenance to upgrade our infrastructure. This may impact transfers and downloads. If you do experience any issues during this time, please try again after ~10 minutes

Due to an issue during our scheduled maintenance, we saw a major outtage across most WeTransfer products.

We’re happy to share that the earlier performance issues with uploads and downloads have been successfully mitigated. Everything should now be running smoothly, and users can expect normal functionality again. Thank you for your patience while we worked to resolve this issue—we truly appreciate your understanding. If you encounter any lingering issues, please don’t hesitate to reach out to our support team.

A fix has been implemented and we are monitoring the results.

We’re currently experiencing reduced performance with uploads and downloads. Our team is aware of the issue and is actively working to resolve it. Thank you for your patience!

We have mitigated the issue and new Paper Store journal downloads are available again!

We have identified an issue affecting new Paper Store journal downloads, which could cause the Paper app to crash. Our team are currently working on a fix. We apologise for the inconvenience.

We have rolled out a fix and any transfers that you have sent or received, should now appear in the transfer overview side-pane as per usual. Apologies for the inconvenience this might have caused. Happy transferring!

We're still working on a fix to ensure transfers are showing in the transfers overview side-pane. Your transfers are safe with us and accessible through transfer links as per usual.

We have identified an issue that prevents recent transfers from showing in a user's Transfers overview side-pane once successfully uploaded. Your files are safe with us and our teams are currently working to remediate this. We will update you in the next 2 hours, or at the next status update (whichever comes first).

This incident has been resolved.

Our fix has been implemented and we are monitoring our results. We expect downloads to no longer fail. Will verify everything is resolved within the next 15 minutes.

The underlying issue has been identified and we are working on a fix.

We are currently investigating an issue with our download servers resulting in failed downloads for some of our users. This downtime is currently affecting our web transfer services, WeTransfer mobile apps, portals and reviews, and Collect.

A new version of the WeTransfer app (v2.7.5) has been released in the Google Play Store that fixes this issue. Once you open the app, you will be prompted to update the app to the latest version. Thank you for your patience and we apologise for any inconvenience this might have caused.

We have observed the latest update of the WeTransfer Android app (v2.7.4) crashing when a user attempts an upload. As a workaround, please go to wetransfer.com for any uploads you need to perform. Make sure to login first so that any transfers/uploads are associated with your account. Users on an older version of our Android app (2.7.3 and earlier) are not affected by this. We will notify you here again when a new/updated version is released on the Google Play Store.

Between 18:10 UTC and 18:30 UTC, we identified and mitigated an issue that might have resulted in WeTransfer.com being inaccessible for some of our users. During this time, uploading, downloading and accessing your account might have taken longer than usual or gotten interrupted. We suggest refreshing your browser before trying again for any uploads, downloads and other account management actions that might have been affected during this time. We apologise for any inconvenience caused.

Thank you for your patience. This incident has been resolved. It is now possible to sign up and pay for subscriptions with all payment methods on our website again. If you were trying to sign up while this incident was ongoing, we expect your payment to be processed by now. However, it could be the case that you will not be able to use your new subscription straight away. We suggest doing a password reset on your account (through "Forgot password?") or reaching out to our customer support team if you cannot use your new subscription. We are sorry for any inconvenience caused.

A fix has been implemented and we are monitoring if it has been successful. We expect payment processing to be slow until we mark this incident as resolved. Will update once everything is back to normal.

We have identified and a fix and are working on release.

We are currently investigating this issue and are working on identifying a fix. At the moment, you will be unable to complete payments via www.wetransfer.com. As a workaround, you can sign up for a new subscription through one of our mobile apps using Play or App Store.

We're happy to inform we are up and running again. All notifications are working correctly and there is no delay in our email delivery. If you are still missing any emails, don't forget to check your spam/junk folder and make sure to add noreply@wetransfer.com to your trusted contacts. Thank you for all your patience while we resolved this issue.

We've identified the problem with the recovery and a fix has been applied. We are seeing improvements, but there are still delays with getting our email notifications. We are getting trough the backlog of emails and monitoring further.

We are currently investigating this issue and looking into it with our service providers.

This incident has been resolved.

The issue has been identified and we are currently working on a fix.

Wetransfer.com is down. We are currently investigating the issue and will update shortly

The maintenance has concluded. All systems operational

We are continuing to monitor for any further issues.

Planned maintenance has started

Maintenance is completed, all services are operational, thanks for following along everyone!

We have completed our maintenance and are now monitoring the services.

Scheduled maintenance will take place at 6:15 AM CET. We are upgrading our database to make wetransfer.com more stable in the future. We expect this to take around 15 minutes, and the service should be up and running again shortly. Thank you for your patience in the meantime.

This incident has been resolved.

We've identified the issue and impact has been mitigated. We're monitoring.

We are currently investigating an issue affecting performance on wetransfer.com and some transfer uploads.

This incident has been resolved.

We processed most of the backlog that was gathered during the day, we are expecting the queue to be fully processed soon. You may still be experiencing issues uploading and downloading on our platform and uploads on Portals.

We're processing a backlog on our database related to this incident which means newly uploaded transfers will take more time to be available for download, this will also cause a delay in receiving our emails. On Portals, uploads are broken which we're also investigating.

We are continuing to investigate this issue, no root cause has been identified so far. You may still be experiencing issues uploading and downloading on our platform. You may also experience delays in receiving our emails and be experiencing degraded performance on our other products related to this incident.

We are continuing to investigate this issue affecting performance on wetransfer.com. The platform is still experiencing degraded performance which may affect the ability to upload and download files on our platform. You may also experience delays in receiving our emails to confirm your transfer has been uploaded/downloaded or to verify your transfer/account.

We are currently investigating an issue affecting performance on wetransfer.com. The platform may be loading slowly and this may affect your ability to upload and download your files.

We are currently investigating an issue affecting performance on wetransfer.com. The platform may be loading slowly and this may affect your ability to upload and download your files.

We are currently investigating an issue affecting performance on wetransfer.com. The platform may be loading slowly and this may affect your ability to download your files.

This incident has been resolved, full functionality has been restored. Thank you for all of your patience throughout, we apologise for the inconvenience this may have caused.

A fix has been implemented and we will continue to monitor the situation. Services and features are resumed as operational.

We are continuing to work on investigating and fixing this ongoing issue with our download servers based in the EU. We have received reports that this incident has also affected performance to our Portals feature, transfer downloads with a delay of about 30~ minutes, email delivery delays for download confirmations, Transfer Mobile app delays and general degraded performance. Functionality is stable but slow, expect delays. We thank you for your patience! NB.: US users are not seen as affected by this incident.

The issue has been identified and a fix is underway with no specified ETA. Some of our users may be able to download their files again but with a delayed performance. Our engineers are currently working hard to resolve this as quickly as possible. Degraded performance is expected, for urgent transferring needs please try again later.

We are currently investigating an issue with our download servers resulting in incomplete or failed downloads for some of our users. This downtime may also affect other features of the service such as successful delivery of transfers, email delivery, sign up and Portals.

The incident has been resolved, the platform is fully functional again. We appreciate your patience throughout and apologise for any inconvenience caused.

We identified the cause and implemented a fix, this resulted in our error rate recovering and our services and features are resumed as operational. We're monitoring this situation.

We are currently investigating an issue with our download servers resulting in incomplete or failed downloads for some of our users in the EU region. This downtime may also affect other features of the service such as successful delivery of transfers, email delivery, sign up and Portals.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Mitigations are in place around pricing information, login and the cookie wall. We are continuing to monitor the issue.

Pricing has been fixed. We're still waiting on the third party to resolve their issues and we're working on fixing what we can in the meanwhile.

We are continuing to investigate this issue. Third party provider has been experiencing issues but we're working on rolling out fixes where we can.

We are continuing to investigate this issue. We are in contact with a third party provider and rolling out fixes where we can.

We are continuing to investigate this issue. We have attempted a few fixes but we're still experiencing issues.

We are continuing to investigate this issue.

We are currently investigating a bug where pricing information for user subscriptions can't be displayed. Users will experience difficulty signing up for paid subscription accounts. Some countries may also not experience our cookie wall (so we assume you consent to cookies 🍪). Please be patient as we work on fixing the issue.

We are no longer experiencing delays related to this incident, and everything is now resolved. Apologies for any inconvenience caused and we appreciate your patience throughout.

We are still experiencing delays while working through the backlog related to this incident. Only uploads in this backlog aren't available for download until they're processed. We're working hard to resolve this as soon as possible. Delays are anticipated to be within ~5 minutes at this time. We appreciate your patience.

We are still experiencing delays while working through the backlog related to this incident. Only uploads in this backlog aren't available for download until they're processed. We're working hard to resolve this as soon as possible. Delays are anticipated to be within ~20 minutes at this time. We appreciate your patience.

We are still experiencing delays while working through the backlog related to this incident. Only uploads in this backlog aren't available for download until they're processed. We're working hard to resolve this as soon as possible. We appreciate your patience.

We've identified the issue related to our upload servers. We are recovering this now, we currently have a big queue of uploads being processed during this recovery. Only these uploads aren't available to download until they're processed. We are adding more resources to speed up recovery, and we hope to resolve this as soon as possible.

We are investigating an issue with our servers resulting in incomplete or failed uploads and downloads for some users. This incident may also affect other parts of our services, such as mobile and portals.

This incident has been resolved, our services are fully operational again.

The issue has been identified and we are seeing a decrease in the number of errors across our services. The impact on our services should be lower. We appreciate your patience.

We are currently experiencing issues with login across our products, this seems to be affecting WeTransfer, Transfer mobile, Portals, Collect and Paste. Our service is degraded whilst this incident is ongoing. We're working hard to resolve this as quickly as possible.

This incident has been resolved.

This incident has been resolved.

We are continuing to work on a fix for this issue. We are still seeing delays in the processing of uploads and downloads. If you're sending a transfer via email, this will affect email delivery and in some cases emails are being triggered repeatedly. We appreciate your patience.

The issue has been identified and we are seeing delays in the processing of uploads and downloads. If you send a transfer via email, this will also affect email delivery. We are working hard to resolve this ASAP. Please try again in 30 minutes.

This incident has been resolved.

We saw failures in uploading on the WeTransfer iOS app. The issue has been identified and a fix has already been implemented. We are currently monitoring the situation.

This incident has been resolved and our services are fully operational

We have rolled out a fix and are currently monitoring, we are seeing improvements on our metrics

We are in the process of rolling out a change which may improve our error rate. This might still be affecting uploads, downloads, emails and possibly other parts of our service.

We have identified the issue and are working on a solution

We are continuing to investigate this issue.

We are currently investigating the issue

This incident has been resolved, full functionality has been restored. Thank you for all of your patience throughout, we apologise for the inconvenience this may have caused.

We identified the cause and implemented a fix, this resulted in latency errors recovering and our services and features are resumed as operational. We're monitoring this situation.

We are currently investigating some latency issues across the site. This could cause all of, or some of the site to load slowly, or not at all. We apologise for the inconvenience caused.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

Portals is currently experiencing a degraded performance due to issues with API responses.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

This incident has been resolved and downloads in the EU region can be resumed as expected.

We are currently investigating this issue; this may affect downloads in the EU region.

We are currently investigating this issue; this may affect downloads in the EU region.

This incident has been resolved.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are currently investigating an incident related to downloads failing in US regions. Previews for transfers may also be affected.

We're happy to report that this incident is now resolved. Emails are no longer delayed, and all emails should be delivered once they're processed through the queue. If your verification code, verification link or password reset link is no longer valid due to the time passed, please request another email. We apologise for the inconvenience caused, and we appreciate your patience while we worked hard to fix this.

We are continuing to work on a fix for this issue.

We are continuing to investigate and resolve the incident with our email partner. At this time, we are anticipating that the issue may continue overnight. Once resolved, it may take some time for the email queue to process, please know that your transfers and emails will eventually be delivered. We appreciate your patience. If you need to send a transfer urgently, you can continue to use the link transfer option that is available: http://we.tl/linktransfer

We are continuing to investigate and resolve the incident with our email partner. At this time, we are anticipating that the issue may continue overnight. Once resolved, it may take some time for the email queue to process, please know that your transfers and emails will eventually be delivered. We appreciate your patience. If you need to send a transfer urgently, you can continue to use the link transfer option that is available: http://we.tl/linktransfer

We are continuing to investigate and resolve the incident with our email partner. At this time we are anticipating that the issue may continue overnight. Once resolved, it may take some time for the email queue to process. Thank you for your patience. If you need to send a transfer urgently, you can continue to use the link transfer option that is available: http://we.tl/linktransfer

We are working with our email partner to resolve the issue. Our platform's option to send link transfers is available as a workaround in case you need to send a transfer urgently: http://we.tl/linktransfer We are unable to provide a timeframe at this point, but we are doing everything we can to resolve this as soon as possible.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We're glad to let you know that downloads are now back up and running in the US region. We apologize for any inconvenience caused by this downtime and thank you for your patience while we worked to resolve this issue.

We have noticed that downloads are being affected in the US region, causing issues with downloading files. We have identified this issue and are actively working to resolve it.

The links from our emails are operational again. If you still experience any issues with past links, please manually copy and paste the text URL into your browser or contact support.

We are currently investigating this issue.

This incident has been resolved.

Our third-party payment provider is experiencing issues which are resulting in payment failures for renewals and transfer of payments on some of our products such as Transfer mobile, Collect and Paper. We will update as soon as we have more information.

This incident has been resolved.

A fix has been implemented and we are monitoring the results. We will update on this ASAP.

We are currently investigating an incident related to downloads failing in EU regions. This may also affect downloads via portals and reviews as well as transfers.

This incident has been resolved, full functionality has been restored. Thank you for all of your patience throughout, we apologise for the inconvenience this may have caused.

A fix is in place and we see systems recovering. All services should be working as normal. We are monitoring the results.

We are investigating an issue on our platform that might be affecting your experience with our services. Uploads and downloads are affected and we have reports of transfers getting stuck at 99%. We have identified the root cause and we are working towards fixing the issue.

We had an incident that caused transfer uploads on our MacOS app to fail. It was reported that the transfers were stuck and failed to upload successfully. The root cause was identified and we implemented a fix. This is now resolved, please refresh and retry your uploads on our MacOS app. Thank you for your patience while we worked on fixing this issue.

Thanks for your patience, we have resolved the issue and services are back to normal.

We implemented a fix and we're monitoring to ensure no further issues with file uploads

We're still troubleshooting solutions to resolve the issue with our upload service

We are investigating an issue with our upload service which is causing slowness to users

The team has resolve this issue.

The majority of delayed emails have been processed and we’re monitoring the remaining few. We’re expecting the issue to be resolved in the next 15 minutes.

Transactional emails (signup, verification, transfer emails) are delayed up to 60 minutes. We believe the issue has been addressed and are processing delayed mails; we expect to be running as usual in the next 60 minutes.

This incident has been resolved.

A fix has been implemented, and we're monitoring the results.

Portals is experiencing a degraded performance; creating portals and reviews is currently impossible. There's no workaround, but we're investigating the situation to fix this as soon as possible.

Portals is experiencing a degraded performance; creating portals and reviews is currently impossible. There's no workaround, but we're investigating the situation to fix this as soon as possible.

This incident has been resolved.

Portals experienced degraded performance; some users reported not being able to upload or download files, and Pro and Premium incorrectly received upgrade prompts. We have identified the issue and implemented a fix. The service is back to normal, we are monitoring for 30 minutes.

This incident has been resolved. Please try reloading the page and signing in. We apologise for any inconvenience caused.

We have received reports from users that they are unable to verify via Google sign-up, they have reported being stuck in a loop after attempting to verify their email. We are currently investigating this issue and working hard to implement a fix. If you urgently need to send a transfer you can use our link transfer option.

This incident has been resolved. Thank you for your patience!

We are continuing to work on a fix for this issue. We hope to have an update as soon as possible.

We have identified the issue and a fix is in review. We are hoping to implement the fix as soon as possible.

We have received reports from users that they are unable to complete their payment after exiting our payment flow and revisiting. We are currently investigating this issue and working hard to implement a fix. If you are experiencing this issue, please reach out to our Support team via: http://we.tl/support

WeTransfer.com was down between the hours of 11PM - 12AM CET on 22 Oct. We apologise for any inconvenience caused during this time, but please know that the issue has been resolved.

WeTransfer.com was down between the hours of 11:30PM - 12:30AM CET on 23 Oct. We apologise for any inconvenience caused during this time, but please know that the issue has been resolved.

Our engineers were able to identify the issue, get this under control and resolve the problem. The website is now back up and running. We truly apologise for the inconvenience this caused.

Our engineers are continuing to work hard to investigate the issue.

We are currently investigating the issue causing the site to be down. Apologies for the inconvenience. Next update shortly.

The incident has been resolved.

Our engineers are continuing to work hard to investigate the issue.

This incident has been resolved.

We are observing significant improvements to this issue over time, though a small number of users may still have trouble accessing their links. If you are still having trouble, please refer to the previously suggested workaround. We will update again on the status of this outage as it develops.

A fix has been implemented, and users can expect to see link access restored gradually. We will continue to monitor the situation. If you are still unable to access your WeTransfer links, any broken links can still be accessed by replacing the we.tl section of the URL with go.wetransfer.com For example: we.tl/abc123 can be changed to go.wetransfer.com/abc123 to be accessed again.

We have identified the cause of this issue and are currently looking into a definitive solution. This issue affects WeTransfer links using the we.tl URL. In the meantime as a workaround, any broken links can be accessed by replacing the we.tl section of the URL with go.wetransfer.com For example: we.tl/abc123 can be changed to go.wetransfer.com/abc123 to be accessed again.

We're currently facing an issue where certain WeTransfer links are not linking to the correct page. We are busy investigating this, together with our relevant partners, and hope to have this resolved soon. Thank you for your patience while we further investigate this issue and work on a resolution.

We are currently investigating this issue.

A fix for this issue has been released with update 2.2.1 for the WeTransfer Mac app.

We have identified the cause of this issue and are currently in the process of releasing a new update containing a fix.

We are continuing to work on a fix for this issue.

We are observing an issue within WeTransfer's Mac app that causes failed uploads from within the app to delete the source content of the upload. The issue has been identified and a fix is being implemented. Updates to follow. If you have lost content following a failed upload using the WeTransfer Mac app please consult the following article: https://support.apple.com/en-kw/guide/mac-help/mh15136/mac