WeTransfer Incident History

We are currently unable to send transactional and notification emails due to an ongoing outage at our email service provider.Our team is monitoring the situation and will post updates here as they become available.For real-time information from the provider, please refer to their status page: https://status.sendgrid.com/

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing planned maintenance to upgrade our infrastructure. This may impact transfers and downloads. If you do experience any issues during this time, please try again after ~10 minutes

The scheduled maintenance has been completed.

Verification is currently underway for the maintenance items.

Unfortunately, we experienced major downtime between 09:15 and 09:30 UTC.We are currently monitoring that services have fully recovered.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

We will be performing planned maintenance to upgrade our infrastructure. This may impact transfers and downloads. If you do experience any issues during this time, please try again after ~10 minutes

Due to an issue during our scheduled maintenance, we saw a major outtage across most WeTransfer products.