Wealthsimple Incident History

Our team is actively working to restore this functionality.Notre équipe travaille activement à rétablir cette fonctionnalité.

We are continuing to investigate this issue.

The ability to transfer between Wealthsimple accounts is currently unavailable.Our team is actively working to restore this functionality.

We are continuing to investigate this issue.

We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating.Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

e-Transfers® sending and receiving will be delayed from Sunday, April 13 from 4:00 am-6:00 am EDT. Scheduled e-Transfers® will be processed after maintenance has been completed.L'envoi et la réception de Virements Interacᴹᴰ seront retardés le dimanche 13 avril entre 4 h et 6 h HAE. Les Virements Interacᴹᴰ programmés seront traités une fois la maintenance terminée.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Please initiate transfers from your mobile app. The ability to transfer accounts from another institution is currently unavailable on web.

A fix has been implemented and we're monitoring the results.Un correctif a été mis en place et nous en assurons le suivi.

We’re currently experiencing a system issue that is impacting app functionality. Our team is investigating.Nous éprouvons présentement des difficultés techniques ayant un impact sur le fonctionnement de l'application.

Trading, withdrawing, staking, and swapping crypto will temporarily be unavailable between 11:00 pm - 11:15 pm EDTLes opérations de négociation, de retrait, d'immobilisation (staking) et d'échange de cryptomonnaies seront temporairement indisponibles entre 23 h 00 et 23 h 15 HAE

Scheduled maintenance is currently in progress. We will provide updates as necessary.

On April 9 at 2:00 - 2:30 am EDT / April 8 at 11:00 - 11:30 pm PDT, Wealthsimple access on web and app will temporarily be unavailable. Spending and related transactions will not be impacted during this time. We expect disruption to only last for a period of 30 minutes. We apologize for this inconvenience.Le 9 avril de 2 h à 2 h 30 HAE / le 8 avril de 23 h à 23 h 30 HAP, l'accès à Wealthsimple sur le web et l'application mobile sera temporairement indisponible. Les dépenses et les transactions associées ne seront pas affectées pendant cette période. Nous prévoyons que la perturbation ne durera que 30 minutes. Nous nous excusons pour cet inconvénient.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Uploading identification may not work as expected. Our team is actively working to restore this functionality.Le téléversement des pièces d'identité pourrait ne pas fonctionner comme prévu. Notre équipe travaille activement à rétablir cette fonctionnalité.

Uploading identification may not work as expected. Our team is actively working to restore this functionality.

Uploading identification may not work as expected. Our team is actively working to restore this functionality.Le téléversement des pièces d'identité pourrait ne pas fonctionner comme prévu. Notre équipe travaille activement à rétablir cette fonctionnalité.

Between 8:30-9:00pm EDT web app users may experience interruptions with their sessions including being logged out of the app and may need to log back in again. We expect the disruptions to only last for a period of 30 minutes. We apologize for any inconvenience.Entre 20 h 30 et 21 h (HAE), les utilisateurs de l'application web pourraient rencontrer des interruptions de leurs sessions, notamment être déconnectés de l'application et devoir se reconnecter. Nous prévoyons que les perturbations ne dureront que 30 minutes. Nous nous excusons pour tout inconvénient.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

This incident has been resolved.L'incident est maintenant résolu.

The incident has been resolved.L'incident est maintenant résolu.

The incident has been resolved.L'incident est maintenant résolu.

A fix has been implemented and we're monitoring the results.Un correctif a été mis en place et nous en assurons le suivi.

Order submission functionality is currently impacted. Our team is investigating. Please contact our Client Success team via Chat or Phone to place immediately executable market orders.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

e-Transfers® sending and receiving will be delayed from Sunday, March 16 from 4:00 am-6:00 am EDT. Scheduled e-Transfers® will be processed after maintenance has been completed. L'envoi et la réception de Virements INTERACᴹᴰ seront retardés le dimanche 16 mars entre 4 h et 6 h HAE. Les Virements INTERACᴹᴰ programmés seront traités une fois la maintenance terminée.