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This issue has been resolved. iOS users can upgrade to version 4.9.0 and should be able to use Google Single Sign On without issue. Thank you for your patience, and we apologize for the inconvenience.

We have identified a fix and will be rolling it out in the next app release. If you're already logged in via Google, please remain logged in for the meantime. Impacted iOS app users can use the responsive mobile version on browser in the meanwhile.

We are continuing to investigate the issue impacting iOS mobile users logging into Wave using Google Single Sign On. Users who were previously signed in via Google should not encounter the issue.

We are investigating an issue impacting iOS mobile users logging into Wave using Google Single Sign On. We will update you as soon as possible. Logging into waveapps.com on your mobile internet browser should work as a backup.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating reports of errors in Wave accounts after logging in. Further updates to follow.

We are investigating reports of errors in Wave accounts after logging in. Further updates to follow.

We are investigating an issue impacting iOS mobile users logging into Wave using Google Single Sign On. We will update you as soon as possible. Logging into waveapps.com on your mobile internet browser should work as a backup.

The scheduled maintenance has been completed.

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Wave will be performing scheduled maintenance starting at 10:00PM Eastern on Wednesday March 26th 2025. Your account and the Wave website will be unavailable during maintenance. We expect this to take about 1 hour. Check this page for updates as maintenance progresses. Thank you for your patience while we upgrade our services!

This incident has been resolved, and the top bar of Wave (including the business switcher toggle and settings access) is appearing again. Please refresh your browser to see the fix in your account. We apologize for the interruption today.

We are currently investigating an issue blocking users from switching businesses or accessing their Settings page as expected. More information will come as we discover more. Thanks for your patience.

This incident has been resolved, and the top bar of Wave (including the business switcher toggle and settings access) is appearing again. Please refresh your browser to see the fix in your account. We apologize for the interruption today.

We are currently investigating an issue blocking users from switching businesses or accessing their Settings page as expected. More information will come as we discover more. Thanks for your patience.

This incident has been resolved. Thanks again for your patience and we apologize for the confusion and interruption today.

We are continuing to investigate fixes for the "Bank details missing" visual error. Actual bank information and money movement is not impacted. Thanks for your patience.

A fix has been implemented for the "Bank details missing" visual error, and we are monitoring the results. Actual bank information and money movement is not impacted. Thanks for your patience.

We are continuing to investigate the issue that is displaying a "Bank details missing" message on some employers' Payroll > Employees page. Actual bank information and money movement is not impacted. Thanks for your patience.

We are currently investigating an issue that is displaying a "Bank details missing" message on some employers' Payroll > Employees page. The actual bank information is not impacted, and money movement is not affected, but this is a visual error we are looking into. Thanks for your patience.

This incident has been resolved.

We are seeing loading errors across various Wave pages. Our team is investigating.

This incident has been resolved.

We are monitoring a short delay in payout delivery for some of our American customers. Payouts for March 7, 2025 can be expected to arrive in the late afternoon rather than in the morning.

The incident with our 3rd party partner has resolved. Thanks for your patience!

Wave is currently impacted by an incident occurring with one of our 3rd party partners, affecting some of the workflows we use to help our customers more efficiently. The Wave application itself is unaffected. Further updates will be posted as new information becomes available.

The login issue is now resolved. Thanks for your patience and we apologize for the interruption today.

We are currently investigating an issue that may lead to login errors for some users.

This issue has been resolved, and the impacted businesses should be able to proceed with their Payments Set-Up as expected. We apologize for the interruption.

A fix has been implemented for the Payments Set-Up issue, and we are monitoring the results.

We are currently investigating an issue that is blocking some customers from saving their details as part of the Payments Set-Up process.

This issue has been resolved, and the impacted businesses should be able to process as expected. Thank you for your patience, and we apologize for the interruption today.

We are continuing to investigate this issue.

We are currently investigating an issue that may impact some businesses' ability to process payments online through Wave. More updates will be provided when available.

This incident has been resolved.

We are investigating reports that users unable to access the Bills, Vendors, Products & Services, Classic Estimates, and Statement Upload pages. Further updates to follow.

The issue has been resolved. Thanks for your patience.

A fix has been implemented and we are monitoring the results.

We are currently investigating reports of errors with saving hours on the Timesheets page.

The issue has been resolved. Saved credit cards can now be used for processing payments as expected. Some recurring invoice payments may not have succeeded, and will need to have the charge applied manually. Thank you for your patience.

We are currently investigating an issue that is impacting the ability to charge saved credit cards in Wave Payments. Entering details in manually may still be successful in the meantime.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating reports that customers are unable to access Wave through the mobile app. Further updates to follow. In the meantime, web browser logins are working successfully.

This incident has been resolved.

Wave is currently impacted by an incident occurring with one of our 3rd party partners. Wave users will experience issues scanning receipts using our Wave mobile app. Further updates will be posted as new information becomes available.

This incident has been resolved.

Our chatbot partner is currently experience an outage which is preventing users from being able to access our live support channels. Once we have an update, we will share back here, otherwise please following along on their status page: https://status.ada.support/

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We're currently experiencing an issue where attachments to transactions are failing to upload. Our team is investigating the root cause of the issue and we should have more details to provide shortly. We appreciate your patience.

This incident has been resolved.

We are monitoring a short delay in payout delivery for some of our American customers. Payouts for July 11th can be expected to arrive this afternoon rather than the morning.

The issue has been resolved, and the July 8th payouts will deliver to customers this afternoon. Thank you for your patience in this matter.

We are monitoring a short delay in payout delivery for some of our American customers. Payouts for July 8th can be expected to arrive this afternoon rather than this morning.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We're currently investigating an issue with exporting either reports or invoices as PDF's in Adobe. We're seeing that certain text characters are being formatted incorrectly on these files. We will share an update once we have more information.

We've concluded the testing of our Status Page. Have a nice day!

Hey everyone! We're doing a quick test on our Status Page. Thanks for your patience.

This incident has been resolved.

We are investigating reports of partial interruptions in accessing Wave Apps services and features, including the ability to log in and other pages. Further updates to follow.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are investigating reports of partial interruptions in accessing Wave Apps services and features, including the ability to log in. Further updates to follow.

This incident has been resolved. Thank you for your patience.

The issue has been identified and we're implementing a fix.

We are currently investigating an issue with error pages and slow loading pages on Wave.

This incident has now been resolved. Thank you for your patience during this time.

We are currently investigating an issue with customer's ability to purchase or use some Pro Plan features at this time.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We're currently investigating reports of payroll direct deposits being delayed one business day. We're actively releasing funds as soon as possible.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are investigating reports that customers are unable to access Wave. Further updates to follow.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Our chatbot partner is currently experience a major outage which is preventing users from being able to access live support channels. Once we have an update, we will share back here, otherwise please following along on their status page: https://status.ada.support/incidents/6psjlghj0qrz

This incident has been resolved.

Our chatbot partner is currently experience a major outage which is preventing users from being able to access live support channels. Once we have an update, we will share back here, otherwise please following along on their status page: https://status.ada.support/incidents/3n5rs1zqzmkh

This incident has been resolved.

We are currently investigating reported challenges with making invoice payments. Further updates to follow.

The issue has been resolved, and users should now be able to access Wave as expected.

We are currently investigating an issue blocking users from logging into Wave. We will post more information as it becomes available.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We're hearing a number of reports that bills are disappearing after being able to see them for a moment under the Bills section. Our team is currently investigating the issue and we'll update you once we have more information.

This has now been resolved. Users of Wave Payroll in the US will now be able to update the salary or wages of their employee(s).

We are currently investigating an issue where US users of Wave Payroll may not be able to update the salary or wages of their employee(s) in Wave Payroll.

This incident has been resolved. Invoice emails will now display the correct dollar amount.

We are currently investigating an issue with the incorrrect dollar amount shown on invoice emails. The dollar amount on invoices is not affected.

This incident has now been resolved. Users should now be able to access Wave.

We are currently investigating reports of users unable to access the sign in page.

The incident has been resolved. The inability to access Wave was due to an issue with older Safari and Chrome versions. Users are advised to update their browsers to the latest versions and ensure their iOS software is up to date as well.

We are investigating reports of users having difficulty accessing Wave on the Safari browser. We recommend using another browser in the meantime.

This incident has been resolved.

We are investigating reports that the Bills page is not loading correctly for some users. Further updates to follow.

The issue has been resolved, and Wave Accounting pages should now behave as expected. Thank you for your patience.

We are investigating an issue causing slower activity on Accounting pages such as Transactions, Reconciliation, and Reports. Account balances may not update properly. We are looking into a resolution.

The incident has been resolved, and users should be able to access Wave as expected. We are sorry for the interruption today.

We are currently investigating reports of heightened errors and slow loading times across Wave. More details will be shared once available.

The incident affecting logins to Wave has now been resolved. Thank you for your patience during this time.

We are continuing to investigate reports of users being unable to access Wave. Thank you for your ongoing patience at this time.

We are currently investigating reports of some user's being unable to log in to Wave.

This incident affecting the delivery of emails sent through Wave has now been resolved. Thank you for your patience during this time.

We are currently investigating an issue which may be impacting the delivery of emails send through Wave including Invoices and Estimates.

Wave Payroll users should now be able to view Form W-2 on the Payroll > Tax Forms page without issue moving forward. Thanks for your patience and we're sorry for the interruption.

We are currently implementing a fix for the Form W-2 availability issue, and we will provide an update once the fix is verified.

We are continuing to investigate the issue affecting Form W-2 availability for some Wave Payroll users. Thank you for your patience.

We are investigating an issue that is impacting Form W-2 availability for some Wave Payroll users.

This incident has been resolved, and reports should now be updating as expected. Thanks for your patience here.

We are investigating an issue that is causing Wave Reports to update more slowly than expected. Actions taken on the Accounting > Transactions page may take longer to reflect on the related reports.

The incident has been resolved, and all pages in Wave should work as expected. Thanks for your patience.

A fix has been implemented and we are monitoring the results.

The source of the issue has been identified and our team is working towards a fix. Thanks for your ongoing patience.

We are investigating reports that certain pages in Wave are auto-refreshing, including the Transactions page. Further updates to follow.

The issue has been resolved. Thanks for your patience and we're sorry for the interruption today.

A fix has been implemented and we are currently monitoring the results.

We are continuing to investigate the increase in errors and slow loading times in Wave.

We are currently investigating an increase in errors and slow loading times in Wave, including on the Invoices and the Transactions pages.

We have identified the cause of the error. Users who were unable to access the invoices page are advised to update their browser to the latest version. This should resolve any errors previously seen on the invoices page.

We are currently investigating an issue which may be affecting some user's ability to access their invoices page.

This incident has been resolved.

We are investigating a number of electronic funds transfers (direct deposits) not being deposited in employees' bank accounts. The issue for US-affected employers has now been resolved. We continue to investigate the issue for employers in Canada. More updates to come as they become available.

We are investigating a number of electronic funds transfers (direct deposits) not being deposited in employees' bank accounts. This is affecting payrolls for multiple employers in Canada and the US and is impacting both withdrawals and deposits. More updates to come as they become available.

We are investigating reports that Wave Payroll's direct deposit hasn't been deposited in employees' bank accounts. Further updates to follow.

We have reached out to users impacted by yesterday morning's payments outage. Thank you for your patience and we apologize for the interruption to your workflow.

We are continuing to monitor for any further issues.

New online payments on invoices and checkouts are now processing as expected. We are investigating the impact on any affected payments from the incident window, and will post further information as it becomes available.

Wave is currently impacted by an incident occurring with one of our 3rd party partners. Online payments on invoices and checkouts may not process successfully. Further updates will be posted as new information becomes available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We're hearing a number of reports that Wave Money ACH and email transfers are failing with a generic error code. Our team is currently investigating the root cause of the issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are investigating reports that are affecting all pages in Wave, as well as emails failing to be delivered. Further updates to follow"