Visma Cloud Services

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Historical record of incidents for Visma Cloud Services

Report: "Investigating an issue running reports towards Business NXT Live integration"

Last update
investigating

We are currently investigating an issue running reports towards Business NXT Live integration.

Report: "Visma/Beeple: Email delivery outage - Mailjet temporarily suspended our account"

Last update
investigating

Tenants that use Mailjet for their mail configuration are not sending emails at the moment

investigating

We are currently investigating this issue.

Report: "Visma HoP outage"

Last update
investigating

Pašlaik saskaramies ar HoP problēmām. Strādājam pie risinājuma. We are having issues with Visma HoP right now. Working on it.

Report: "Issues in Business NXT"

Last update
investigating

We are currently investigating issues in Business NXT and Business NXT API.

Report: "We are investigating an issue in Spiris - Bokföring & Fakturering/Visma eAccounting"

Last update
identified

The issue has been identified and a fix is being implemented.

investigating

We are investigating an issue in Spiris - Bokföring & Fakturering/Visma eAccounting. It is not possible to create PDF:s from customer invoices at the moment.

Report: "Investigating an issue in Business NXT API"

Last update
investigating

We are currently investigating an issue in Business NXT API.

Report: "Investigating an issue in Spiris - Bokföring & Fakturering/Visma eAccounting"

Last update
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Identified

We have identified the problem and are working on a solution.

Investigating

We are investigating an issue in Spiris - Bokföring & Fakturering/Visma eAccounting. It is not possible to create PDF:s from customer invoices at the moment.

Report: "Investigating an issue in Spiris - Bokföring & Fakturering/Visma eAccounting"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We have identified the problem and are working on a solution.

investigating

We are investigating an issue in Spiris - Bokföring & Fakturering/Visma eAccounting. It is not possible to create PDF:s from customer invoices at the moment.

Report: "Scheduled maintenance for Autopay"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

We will be undergoing scheduled maintenance during this time, and there might be downtime in this period

Report: "Approval Database Upgrade"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

We will be undergoing scheduled maintenance during this time.

Report: "Visma Net. New Sales Order Service"

Last update
Resolved

This incident has been resolved.

Investigating

Some customers experience that the New Sales Order service is not possible to reach.We are currently invesigating this issue.

Report: "Visma Net. New Sales Order Service"

Last update
resolved

This incident has been resolved.

investigating

Some customers experience that the New Sales Order service is not possible to reach. We are currently invesigating this issue.

Report: "Approval - Database Configuration Update"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

We will be undergoing scheduled maintenance during this time.

Report: "Scheduled maintenance for rerouting Internet access traffic for VCD Prod environment"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Saturday, 31st of May 2025, starting 21:00 CET, the Datacenter Network team will reroute the Internet access traffic for VCD Prod environment. Downtime might appear.To further enhance the security of our services in Oslo DCs, we're making some important network improvements. This means that internet traffic for the VCD Prod environment will be routed through our advanced security systems. This will give us better visibility and control over any potentially harmful traffic, ensuring a safer environment for your data.Date: 31st of May 2025Timeline: The change window will be between 21:00 CET and 22:00 CET. Downtime: During the maintenance window, there might be downtime, up to 15 minutes.ContactIf you have any questions or concerns, please contact our IT Service Desk:Email: it-servicedesk@visma.com (during office hours)Phone: +47 21 60 78 42 (when the matter is urgent, inside or outside office hours)Service Owner Datacenter Network: Kastytis Valadkevičius

Report: "Keyforce Sync/Quote instability"

Last update
monitoring

The service has now been stabilizing again. We are working on deploying new versions of our Quote/Sync services in our Azure cloud. These new versions are still a little while away (days/weeks), so until then the investigation and constant monitoring continues.

investigating

Investigation is ongoing. The service has stabilized somewhat, but the root cause is not yet identified.

investigating

Many of Keyforce's Quote and Sync connectors are experiencing major stability issues. We are monitoring it closely and working to identify the root cause

Report: "B2CNO AvtaleGiro Onboarding Issue"

Last update
Investigating

We are currently investigating an issue where some onboarding calls and attempts to activate the B2CNO ATG may result in errors. This appears to be related to a connection issue and may affect activations made since around May 10–11.We are currently investigating the issue and will provide updates as soon as more information becomes available. Thank you for your understanding.

Report: "Webshop- Kustom orders missing"

Last update
Resolved

The incident is resolved, however some orders needs to be manually accepted, contact Spiris support.

Identified

The issue is identified and we are working on a fix.

Report: "B2CNO AvtaleGiro Onboarding Issue"

Last update
investigating

We are currently investigating an issue where some onboarding calls and attempts to activate the B2CNO ATG may result in errors. This appears to be related to a connection issue and may affect activations made since around May 10–11. We are currently investigating the issue and will provide updates as soon as more information becomes available. Thank you for your understanding.

Report: "Webshop- Kustom orders missing"

Last update
resolved

The incident is resolved, however some orders needs to be manually accepted, contact Spiris support.

identified

The issue is identified and we are working on a fix.

Report: "Scheduled maintenance for Visma Horizon"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

To improve service quality, we will be undergoing scheduled maintenance during this time. Lai uzlabotu pakalpojumu kvalitāti, šajā laikā paredzēti profilakses darbi.

Report: "Keyforce Sync/Quote instability"

Last update
Monitoring

The service has now been stabilizing again. We are working on deploying new versions of our Quote/Sync services in our Azure cloud. These new versions are still a little while away (days/weeks), so until then the investigation and constant monitoring continues.

Update

Investigation is ongoing. The service has stabilized somewhat, but the root cause is not yet identified.

Investigating

Many of Keyforce's Quote and Sync connectors are experiencing major stability issues. We are monitoring it closely and working to identify the root cause

Report: "Investigating an issue in Expense"

Last update
Resolved

LaunchDarkly has implemented a fix and we see errors in Expense decreasing.

Investigating

We are currently having an issue with LaunchDarkly where we see that some user are experiencing an error in Expense. The issue is reported to LaunchDarkly and they are working on it on their side.

Report: "Investigating an issue in Expense"

Last update
resolved

LaunchDarkly has implemented a fix and we see errors in Expense decreasing.

investigating

We are currently having an issue with LaunchDarkly where we see that some user are experiencing an error in Expense. The issue is reported to LaunchDarkly and they are working on it on their side.

Report: "Fikuro maintenance"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Hei, pidämme tänään 26.5 klo 20.00-20.45 lyhyen päivityskatkon. Tuolloin Fikuron palvelut ovat poissa käytöstä n. 45 minuutin ajan, enintään kuitenkin puoli tuntia. Pahoittelemme mahdollista haittaa ja kiitämme ymmärryksestänne. Ystävällisin terveisin, Fikuron tuotekehitys.

Report: "Scheduled maintenance for Visma.net Platform - Database Model updates"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

We will perform some database model updates to facilitate improvements for the process of sending jms messages, remove 2FA deprecated tables and add indexes on ActivatedRoleUsers table required for improving performance.

Report: "Enterprise Plus - upgrade the EKS Worker Nodes AMI image to a newer version"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

We will be conducting a scheduled maintenance to improve our system's security and stability.We are updating the infrastructure that hosts our web applications.This includes important updates and security improvements provided by the cloud provider.Our web applications will be briefly restarted during this upgrade.This is a necessary step to ensure everything runs smoothly and securely.We apologize for any inconvenience and appreciate your understanding and patience as we work to enhance our services.

Report: "Users are not able to login to Visma net ERP"

Last update
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Update

We are continuing to investigate this issue.

Investigating

We are currently investigating this issue.

Report: "Degraded performance on economy-reporting in Enterprise Plus"

Last update
Resolved

This incident has been resolved

Monitoring

A fix has been implemented and we are deploying the fix for everyone.

Identified

The issue has been identified and a fix is being deployed.

Investigating

We are currently investigating an incident on economy-reporting in Enterprise Plus Web that causes degraded performance.

Report: "Users are not able to login to Visma net ERP"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating this issue.

Report: "Degraded performance on economy-reporting in Enterprise Plus"

Last update
resolved

This incident has been resolved

monitoring

A fix has been implemented and we are deploying the fix for everyone.

identified

The issue has been identified and a fix is being deployed.

investigating

We are currently investigating an incident on economy-reporting in Enterprise Plus Web that causes degraded performance.

Report: "Investigating an issue in VIPS Benefits"

Last update
Resolved

The issue is now resolved and the service is up and running as normal.

Update

The problem, we had, is fixed and portals are fully operational again.

Investigating

We have identified the cause of the incident and are currently working on finding a solution for this. There has been a Microsoft Update which caused our Custom Portal to stop working as it should. The web API that is needed to load all forms on the portal is not functioning as expected which causes the blank screens. As almost everything on the portal is a form, nothing is working.Solution:The team is working on fixing the issue as we speak.Time indication:The team expects to fix the issue in 2-3 days.

Report: "Investigating an issue in VIPS Benefits"

Last update
resolved

The issue is now resolved and the service is up and running as normal.

investigating

The problem, we had, is fixed and portals are fully operational again.

investigating

We have identified the cause of the incident and are currently working on finding a solution for this. There has been a Microsoft Update which caused our Custom Portal to stop working as it should. The web API that is needed to load all forms on the portal is not functioning as expected which causes the blank screens. As almost everything on the portal is a form, nothing is working. Solution: The team is working on fixing the issue as we speak. Time indication: The team expects to fix the issue in 2-3 days.

Report: "Scheduled maintenance for Employee Management service"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

We will be undergoing scheduled maintenance during this time.

Report: "Scheduled maintenance for Payroll Norway"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

We will be undergoing scheduled maintenance during this time, the system might be somewhat slower than usual. (xco)

Report: "Users not able to login to Visma net ERP"

Last update
Resolved

This incident has been resolved.

Monitoring

A fix has been implemented and we are monitoring the results.

Update

We are continuing to investigate this issue.

Update

We are continuing to investigate this issue.

Investigating

We are currently investigating this issue.

Report: "Users not able to login to Visma net ERP"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are continuing to investigate this issue.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating this issue.

Report: "Unauthorized error thrown by Inventory Optimization during prediction generation"

Last update
resolved

We are happy to inform you that the recent problem with the Inventory Optimization UI has been fixed. The issue that stopped real-time predictions from showing on the chart screen is now resolved. Users can now see these predictions as they should. Additionally, the problem that affected overnight prediction runs has been solved. These scheduled updates are expected to work correctly tonight and will generate new prediction data. If you need updated predictions before the next scheduled overnight run, you can manually restart the re-onboarding process.

Report: "Webshop- Kustom orders cannot be completed"

Last update
Resolved

Orders can now be confirmed again.

Investigating

Some orders with Kustom payment method cannot be completed in Webshop. Kustom is investigating this issue.

Report: "Webshop- Kustom orders cannot be completed"

Last update
resolved

Orders can now be confirmed again.

investigating

Some orders with Kustom payment method cannot be completed in Webshop. Kustom is investigating this issue.

Report: "Unauthorized error thrown by Inventory Optimization during prediction generation"

Last update
Resolved

We are happy to inform you that the recent problem with the Inventory Optimization UI has been fixed. The issue that stopped real-time predictions from showing on the chart screen is now resolved. Users can now see these predictions as they should.Additionally, the problem that affected overnight prediction runs has been solved. These scheduled updates are expected to work correctly tonight and will generate new prediction data.If you need updated predictions before the next scheduled overnight run, you can manually restart the re-onboarding process.

Report: "Some items can not be added in the New Sales Order Service"

Last update
Resolved

This incident has been resolved.

Investigating

We arecurrently investigating the issue.

Report: "Investigating an issue in Business NXT API"

Last update
Resolved

The issue is now resolved and the service is up and running as normal.

Monitoring

We have resolved the issue and the service is up and running again for all customers. We will keep monitoring to ensure high quality.

Investigating

We are currently investigating an issue in Business NXT API.

Report: "Some items can not be added in the New Sales Order Service"

Last update
resolved

This incident has been resolved.

investigating

We arecurrently investigating the issue.

Report: "Investigating an issue in Business NXT API"

Last update
resolved

The issue is now resolved and the service is up and running as normal.

monitoring

We have resolved the issue and the service is up and running again for all customers. We will keep monitoring to ensure high quality.

investigating

We are currently investigating an issue in Business NXT API.

Report: "Visma Net Sales order UI is not available"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating an issue where the Sales order UI is not available

Report: "Enterprise Plus - degraded performance for a small number of customers"

Last update
resolved

The issue is now resolved and the service is up and running as normal.

monitoring

The service is up and running again. This issue should be solved for all affected customers. We will keep monitoring to ensure the high quality of our service.

investigating

We have identified the cause of the incident.

investigating

We are currently investigating an issue related to degraded performance in our system for a small number of customers.

Report: "File API returning 401 for all requests"

Last update
resolved

The issue is now resolved and the File API is up and running as normal.

monitoring

We are currently monitoring an issue in File API. It was not working between 16:02 and 16:33, returning the error 401 to our customers. The File API is up and running again and we will keep monitoring to ensure high quality

Report: "Visma Directe Bankkoppeling - Rabobank customers may experience delays with payments and Direct Debits"

Last update
resolved

The issue is now resolved and the service is up and running as normal.

monitoring

We are successfully sending payments and Direct Debits to Rabobank now. Payments and Direct Debits that have been send this morning and are not visible at Rabobank yet, will appear in the next 90 minutes (before 12:00 CEST). There is no need to resend payments or Direct Debits.

identified

Customer may notice payments and Direct Debits not showing up at the Rabobank. The bank is aware of the problem and is working to resolve it.

Report: "Investigating an issue in Visma eAccounting and Lön Smart"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We have found the root cause of the disruption and are working on a solution. You may experience problems in several areas of the service

investigating

Investigating an issue in Visma eAccounting and Lön Smart. Users can have problems accessing Purchase invoices and Payroll settings.

Report: "Webshop - Klarna orders"

Last update
resolved

The incident has been resolved. follow up questions should be directed to Kustom support.

monitoring

Klarna is working on a fix

identified

Some callbacks from Klarna does not work which is affecting orders to not enter webshop. The issue has been identified at Vismas end, however Klarna is investigating at their end.

Report: "Investigating an issue in Smartscan"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

We have identified the cause of the incident and are currently working on finding a solution for this

Report: "Visma HOP outage"

Last update
resolved

Incidents ir atrisināts. This incident has been resolved.

investigating

Pašlaik saskaramies ar HoP problēmām. Strādājam pie risinājuma. We are having issues with Visma HoP right now. Working on it.

Report: "Visma HOP outage"

Last update
resolved

Incidents ir atrisināts, problēma novērsta. This incident has been resolved.

investigating

Pašlaik saskaramies ar HoP problēmām - Lietotāju uzstādījumi. Strādājam pie risinājuma. We are having issues with Visma HoP right now - Settings for Users. Working on it.

Report: "Some incoming payments and account statements missing in Autopay"

Last update
resolved

Some customers have been missing incoming payments (Danske Bank) and account statements (Danske Bank and DNB). The problems are resolved, and we are in the process of resending the missing data.

Report: "AML verification no working"

Last update
resolved

This incident has been resolved.

identified

Customers aren't able to perform AML verification dues issues with AML partner.

Report: "Degraded Performance for Enterprise Plus"

Last update
resolved

The issue is now resolved and the service is up and running as normal.

investigating

We have identified the cause of the incident and are currently working on finding a solution for this.

investigating

We are currently investigating this issue.

Report: "Problem with Visma net ERP webhook notifications"

Last update
resolved

The problem has been fixed. We continue to monitor the functionality.

investigating

We are continuing to investigate this issue.

investigating

We are continuing to investigate this issue.

investigating

We are investigating the issue

Report: "Visma net ERP Background API is having lower performance than expected"

Last update
postmortem

Our queueing service for background tasks was not working optimally and was not able to scale according to the load. We improved the mechanism so that scaling is more robust and will scale resources faster according to load.

resolved

The fix for the problem is working and performance is back to normal again. We continue to monitor the service.

monitoring

A fix has been implemented, and we are monitoring the results

identified

Testing is still ongoing for this issue.

identified

The patch will be released tomorrow morning, as some extra testing is still needed.

identified

The issue has been identified, and a patch is scheduled for deployment later today

investigating

Certain background operations like payments could take longer time than expected.

Report: "Visma Horizon degraded performance"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

Šobrīd novērojam Visma Horizon veiktspējas problēmas. Strādājam pie risinājuma. We are experiencing degraded performance for Visma Horizon. We are working to resolve the issue.

Report: "Sign in or SSO with Visma Connect not working"

Last update
resolved

Due to a failed deployment, sign in or single sign on was not working for 10 mins between 07:08 - 07:18 UTC All existing sessions were not affected.

Report: "Payroll Product not accessible at the moment"

Last update
resolved

This incident has been resolved.

monitoring

We are continuing to monitor for any further issues.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating this issue.

Report: "Performance issue in inFakt"

Last update
resolved

We identified the cause of the problem. The issue is now resolved and the service is up and running as normal.

Report: "Visma HoP nav pieejams"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating this issue.

Report: "Investigating an issue in Period & Year"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

The root problem has been identified and a solution is being implemented.

investigating

Mitigation implemented. Still investigating root cause.

investigating

We are currently investigating an issue in Period & Year. Users will experience problems using the service.

Report: "Issue in Calendar"

Last update
resolved

Issue has been resolved, all systems are fully operational.

monitoring

We are continuing to monitor for any further issues.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are currently investigating an issue in Calendar that also affects A-message generation in Payroll

Report: "Autopay - BEC DK connection problems"

Last update
resolved

The issue is now resolved and the BEC connection is up and running as normal. We might need to do some clean up after this.

identified

The fix is now under testing. New estimate for a working BEC connection is 14:00 CEST

investigating

We have identified the cause of the incident and are currently working on finding a solution for this. We estimate to have the connection up and working again at 12:00 CEST.

investigating

We are currently investigating a connection problem with BEC data central in Bank Connect in Denmark. Only customers using BEC data central might be affected.

Report: "Incident in Visma Online"

Last update
resolved

The incident has been resolved but we will keep monitoring to ensure high quality.

monitoring

The service is up and running again. We will keep monitoring to ensure high quality.

monitoring

The issue has been identified and a fix has been implemented.

identified

The issue has been identified and we are working on a fix.

investigating

We are continuing to investigate this issue.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating a service disruption in Visma Online. We will provide more information shortly

Report: "File API / Bestandsuitwisseling - Problems downloading large files"

Last update
resolved

We had an issue in File API / Bestandsuitwissling this week. Big files were not uploaded correctly in our system so they gave errors when they were imported by our customers. The issue started on 2nd of April after 12:30 PM and it was resolved on 3rd of April at 17.30. The root cause has already been found. Corrupted files during this incident have been identified and shared internally with the corresponding Youforce Module for further follow up.

Report: "Flyt Applications aren't available"

Last update
resolved

This incident has been resolved.

monitoring

We don't know what was the root cause, but service is operational and just wanted to give an update

identified

Applications have recovered for now. Involved people have identified the cause of the incident and they are currently working on finding a solution for it.

investigating

We are continuing to investigate this issue.

investigating

There are disruption on both our datacenters Ulven and Rosenholm at the moment

Report: "Problems with receiver lookups and routing invoices to Finnish operators"

Last update
resolved

Incident has been resolved. The issue affected lookups and routing between 2025-04-02 04:00 - 2025-04-03 14:12 EEST.

identified

We are currently investigating an issue related to importing the Finnish verkkolaskuosoite.fi registry. There are currently problems - Finding invoice receivers in Maventa API lookup methods - Finding invoice receivers in Maventa UI Finder - Routing invoices to Finnish operators based on organization number (y-tunnus) This only affects Finnish operator network. This only affects sends with just an organization number (y-tunnus), sends with OVT codes are unaffected.

Report: "Delegating via My Youforce on the desktop does not work"

Last update
postmortem

All information related to this incident can be found on Dutch status page of Visma|Raet: [https://status.vismaraet.nl/incidents/fcl7sq0zf6wz](https://status.vismaraet.nl/incidents/fcl7sq0zf6wz)

resolved

Start of incident 10:07 At the moment you get a technical error message when you go to delegation via My Youforce. In the app itself the option works. PD has found the issue and is working on a solution. It is expected that this will be resolved in 1 hour. Solved 10:59: We have implemented the solution. The problem has been solved.

Report: "Visma eEkonomi - Deklaration & Årsredovisning/Årsbokslut - Error Importing New Fiscal Year"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We are currently investigating this issue.

Report: "New customers in Deklaration & Årsredovisning/Årsbokslut can't import accounting data"

Last update
resolved

The issue is now resolved and the service is up and running as normal.

investigating

We are still investigating the problem with import of accounting data to Visma eEkonomi Deklaration & Årsredovisning/Årsredovisning.

investigating

We are continuing to investigate this issue.

investigating

We are continuing to investigate this issue.

investigating

We are currently investigating this issue.

Report: "Veilederen.no technical upgrade"

Last update
resolved

Technical upgrade on alll components in Veilederen.no

Report: "Visma HoP outage"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

Pašlaik saskaramies ar HoP problēmām. Strādājam pie risinājuma. We are having issues with Visma HoP right now. Working on it.

Report: "Issue with Rabobank in Visma Directe Bankkoppeling"

Last update
resolved

The issue is resolved and the service is up and running as normal.

monitoring

The Rabobank has indicated there has been an incident between 10:00 and 12:00 and it has been resolved. We will keep monitoring.

identified

We have identified an issue with sending in payments to the Rabobank. We've made the Rabobank aware and will post an update when we hear from the bank.

Report: "Delays in status updates for B2CNO shipments due to service provider data center migration"

Last update
resolved

Delays with B2CNO shipments are over and all invoices have the correct status now

identified

As a result of Mastercard Payment Services Norway data center migration over the weekend, they are having delays returning status updates for sent consumer invoices.

Report: "Visma HoP nav pieejama "Esmu iepazinies" funkcionalitāte"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

We are continuing to investigate this issue.

investigating

Visma HoP nav pieejama "Esmu iepazinies" funkcionalitāte.

Report: "Visma Net Sales order UI is not available"

Last update
resolved

The incident has been resolved

monitoring

A fix has been implemented and we are monitoring the application

investigating

We are still investigating the issue and will update as soon as we have more information

investigating

We are currently investigating an issue where the Sales order UI is not available

Report: "Issue with Rabobank in Visma Directe Bankkoppeling"

Last update
resolved

The issue is now resolved and the service is up and running as normal.

monitoring

The service is up and running again. This issue should be solved for all customers. We will keep monitoring to ensure high quality.

identified

The situation at Rabobank is improving. For a subset of customers the transactions are now available and we expect the situation to keep improving. We will keep monitoring

identified

The transactions from Rabobank are delayed and connecting new bank accounts will result in an error. We are in contact with the bank to resolve the issue.