Is Versapay Down Right Now? Check if there is a current outage ongoing.

We’re experiencing a potential issue with Cash Application not being able to load some PDFs and some images. We'll provide an update as soon as more information becomes available.

We are currently monitoring a widespread disruption affecting multiple Google services. Reports began around 2:00 PM PT, with users experiencing complete service outages across Google Cloud and related platforms. This may impact the performance of some product pages that rely on reCaptcha functionality.

The issue has been resolved.

An Update: this only impacts mobile image upload

We’re experiencing an issue with Check Scanning on Cash Application. We'll provide an update as soon as more information becomes available.

This incident has been resolved.

Versapay and TD Bank have agreed to end their relationship due to the TD EFT sunset, effective January 15, 2025. As a result, suppliers will no longer be able to process EFT transactions through TD Bank after this date. To ensure you do not experience disruptions following this change, please contact our Customer Care Team to discuss solutions and next steps. We’re here to help facilitate a smooth transition and address any questions you may have.

The issue has been resolved.

An Update: this only impacts mobile image upload

We’re experiencing an issue with Check Scanning on Cash Application. We'll provide an update as soon as more information becomes available.

This incident has been resolved.

Versapay and TD Bank have agreed to end their relationship due to the TD EFT sunset, effective January 15, 2025. As a result, suppliers will no longer be able to process EFT transactions through TD Bank after this date.To ensure you do not experience disruptions following this change, please contact our Customer Care Team to discuss solutions and next steps.We’re here to help facilitate a smooth transition and address any questions you may have.

We have not observed any recurrence of the issue and have identified any affected clients and are working directly with them on further action required as necessary.

A fix has been implemented, and we are monitoring the results. The team is now working on re-submitting any ACH payments that failed.

We’re experiencing a potential ACH payment issue with collaborative AR and Payment Gateway. We'll provide an update as soon as more information becomes available.

This incident has been resolved.

A fix has been implemented and detailed instructions were sent to NetSuite administrators. If you need further assistance, please contact Versapay support.

We’re experiencing a potential issue with Images not loading in Invoices created by NetSuite. We'll provide an update as soon as more information becomes available. We have identified the issue and are working on a resolution.

This incident has been resolved.

ERP Connector for Sage Intacct is working correctly again. We will continue to monitor the situation over the weekend

We’re experiencing an issue with ERP Connector for Sage Intacct. We'll provide an update as soon as more information becomes available.

This incident has been resolved.

The issue has been identified and a fix is being implemented.

We are currently investigating an issue impacting Sage Intacct payment pages and payment links. We'll provide an update as soon as more information becomes available.

The issue affecting the Versapay Connector for NetSuite has been fully resolved. Data synchronization between our platform and NetSuite is now functioning as expected. We appreciate your patience during this time. If you continue to experience any issues, please reach out to our Customer Care team.

A fix has been implemented for the issue affecting the Versapay Connector for NetSuite, and we are currently monitoring to ensure full resolution. We will continue to track system performance and provide further updates if needed.

We are aware of an issue affecting the Versapay Connector for NetSuite, impacting data synchronization between our platform and NetSuite. Our team is actively investigating the cause and working on a resolution. We will provide updates as more information becomes available. Thank you for your patience.

We are aware of a recent issue affecting payment processing for some clients due to an outage with one of our payment partners, Fiserv. The issue has been resolved, and impacted transactions have been sent for settlement. Impacted clients can expect to receive funding within 24 hours. If you have any questions or require further assistance, please contact our Customer Care team.

This incident has been resolved.

We are aware of payments being slow or failing. Our payment gateway provider FIS is aware of the issue and are working to resolve it. We are monitoring the situation closely and will provide updates once we receive more information. If you are experiencing any issues, please retry processing your payment.

The performance issues impacting Collaborative AR have been fully resolved. Payments have been processing as expected throughout, and all systems are now operating normally. We appreciate your patience and understanding while we worked to address this issue. If you experience any further problems, please don’t hesitate to reach out to our support team.

We have identified the cause of the performance issues impacting Collaborative AR and have implemented a fix. Payments are processing as expected, and no payment data has been lost. While functionality is improving, we are closely monitoring the situation to ensure all systems are fully stabilized. Thank you for your patience as we work to confirm this issue is fully resolved. Updates will be provided as needed.

We are currently investigating performance issues impacting Collaborative AR. Payments are processing as expected and are not affected; however, some features may experience delays or limited functionality. Our teams are actively working to identify and resolve the issue. We want to reassure you that financial transactions are proceeding normally, and no payment data has been lost. Updates will be provided as more information becomes available. Thank you for your patience as we work to resolve this.

This incident has been resolved.

An issue has been identified where Sage Intacct clients are unable to post Journal Entries. A fix is in progress, and we are working diligently to resolve this as quickly as possible. Workaround - Once the fix is in place, affected clients will be able to manually create the GL Batch for current failed batches by navigating to the Open Settlement page in Intacct and clicking the "Create GL Batch" button. Next Steps - We will provide updates as we make progress on the fix. Thank you for your patience and understanding.

The fix deployed to address the issue where certain transactions were reported with inconsistent statuses has been confirmed effective. The issue is now fully resolved. Thank you for your patience and understanding as we worked through this matter. If you have any further questions or need assistance, please reach out to our support team.

We have deployed a fix to address the issue where certain transactions were reported with inconsistent statuses. Our team is actively monitoring the system to confirm the resolution is effective. We appreciate your understanding and patience as we worked to resolve this issue.

We are investigating an issue where some transactions are being reported with inconsistent statuses. Our team is working diligently to determine the root cause and implement a resolution. We apologize for any inconvenience this may cause and will provide updates as we make progress.

The issue causing some approved transactions to be incorrectly reported with a declined status has been resolved. If you experienced a declined authorization due to a "Failed AVS Check" within the past month, we recommend reattempting the transaction. We sincerely apologize for any inconvenience this issue may have caused and appreciate your patience as we worked to resolve it. If you have any further questions or need assistance, please contact our Customer Care team.

We have implemented a fix to address the issue where some approved transactions were incorrectly reported with a declined status. Our teams are actively monitoring the system to confirm the system is performing as expected. We appreciate your patience and will provide a final update once we verify that the issue is fully resolved.

We have identified the cause of an issue where some approved transactions are being incorrectly reported with a declined status. Our team is working on implementing a resolution to address this issue. Thank you for your patience as we work on a resolution. We will provide further updates as they become available.

We are currently investigating an issue where some approved transactions are being incorrectly reported with a declined status. Our team is actively working to identify the cause and implement a resolution. We apologize for any inconvenience this may cause and will provide updates as we make progress.