Is US - LifeOmic Down Right Now? Check if there is a current outage ongoing.

US - LifeOmic is currently Operational

Last checked 2025-06-14T14:01:54.426Z from US - LifeOmic's official status page

Historical record of incidents for US - LifeOmic

Dec 5, 2022

Report: "Login and data ingestion timeouts"

Last update 2022-12-05T21:08:54.200Z

resolved2022-12-05T21:08:54.185Z

This incident has been resolved.

monitoring2022-12-05T20:58:06.102Z

Our API and applications are now fully operational. We are continuing to monitor the situation to ensure a full recovery.

investigating2022-12-05T20:15:01.473Z

We are currently investigating this issue.

Nov 24, 2021

Report: "Major platform outage."

Last update 2021-11-24T20:46:46.389Z

resolved2021-11-24T20:46:46.375Z

The platform and applications have fully recovered.

monitoring2021-11-24T20:03:33.978Z

Our API and applications are now fully operational. We are continuing to monitor the situation to ensure a full recovery.

identified2021-11-24T19:50:19.129Z

We are seeing some improvement in the error rates and are continuing to work on a full resolution.

identified2021-11-24T19:17:39.036Z

We are continuing to work on a fix for this issue.

identified2021-11-24T19:17:28.608Z

We've identified the underlying issue and are working with our vendor to restore service.

investigating2021-11-24T18:44:47.289Z

We are seeing high error rates in our API which is causing all our applications to be down.

Mar 9, 2021

Report: "PHC, Lifeology, LIFE Fasting Tracker, and Life Extend outage."

Last update 2021-03-09T23:25:02.301Z

resolved2021-03-09T23:25:02.281Z

The outage has been resolved. All systems are working properly.

monitoring2021-03-09T22:55:53.000Z

We've identified the problem, and a fix has been deployed. We are seeing some recovery and successful authentications. We are monitoring the situation.

investigating2021-03-09T22:33:14.184Z

Authentication and authorization into all of our applications and APIs is currently failing. We are investigating the problem.

Aug 7, 2020

Report: "Errors with Organization Invitations"

Last update 2020-08-07T18:01:17.074Z

resolved2020-08-07T18:01:17.062Z

This incident has been resolved.

monitoring2020-08-07T17:45:26.811Z

We are no longer seeing errors with invitations. We will continue to monitor.

identified2020-08-07T15:59:12.175Z

We are seeing an increase in errors again with circle and LIFE Extend organization invitations. The source of the errors has been identified.

Report: "Errors with Organization Invitations"

Last update 2020-08-07T15:17:55.998Z

resolved2020-08-07T15:17:55.982Z

This incident has been resolved.

identified2020-08-07T15:05:33.613Z

We have identified the source of the errors with invitations.

investigating2020-08-07T15:03:22.000Z

We are currently seeing an increase in errors with circle and LIFE Extend organization invitations.

Jul 23, 2020

Report: "Jupyter Notebooks"

Last update 2020-07-23T15:40:07.148Z

resolved2020-07-23T15:40:07.134Z

The Jupyter Notebooks issue has been resolved. Please contact us if you continue to experience any issues with Jupyter Notebooks.

investigating2020-07-23T11:42:48.860Z

We are currently investigating an issue with Jupyter Notebooks.

Sep 8, 2019

Report: "Elevated API Errors"

Last update 2019-09-08T23:37:09.427Z

resolved2019-09-08T23:37:09.415Z

The platform and applications are now back to their normal stable state.

monitoring2019-09-06T18:53:48.407Z

We've resolved the issue that was causing the elevated error rate and are now monitoring the situation. It may take some time for the platform to return to its normal stable state.

identified2019-09-06T17:50:37.551Z

We're experiencing an elevated level of API errors and are currently looking into the issue.

Jun 6, 2019

Report: "Elevated API Errors"

Last update 2019-06-06T14:57:50.102Z

resolved2019-06-06T14:57:50.083Z

This incident has been resolved.

monitoring2019-06-06T14:18:18.004Z

A fix has been deployed and we are monitoring the results.

investigating2019-06-06T13:07:45.671Z

We're experiencing an elevated level of API errors and are currently looking into the issue.

May 3, 2019

Report: "Elevated API Errors and Delays"

Last update 2019-05-03T18:45:56.749Z

resolved2019-05-03T18:45:56.728Z

This incident has been resolved.

monitoring2019-05-03T18:40:44.842Z

Error rates are dropping and we are seeing improved performance. We are continuing to monitor the situation.

investigating2019-05-03T18:17:07.206Z

We are continuing to investigate this issue.

investigating2019-05-03T18:14:27.144Z

We're experiencing an elevated level of API errors and delays and are currently looking into the issue.

Apr 23, 2019

Report: "Elevated API Errors"

Last update 2019-04-23T23:27:51.987Z

resolved2019-04-23T23:27:51.967Z

This incident has been resolved.

monitoring2019-04-23T22:11:02.007Z

A fix has been implemented and we are monitoring the results.

identified2019-04-23T21:44:23.606Z

The issue has been identified and a fix is being implemented.

investigating2019-04-23T21:44:09.758Z

We're experiencing an elevated level of API errors and are currently looking into the issue.

Mar 5, 2019

Report: "Elevated latency for clinical and health data writes."

Last update 2019-03-05T22:19:55.589Z

resolved2019-03-05T22:19:55.572Z

This incident has been resolved.

monitoring2019-03-05T19:41:56.456Z

Latency is back down to normal levels. We are monitoring the system now to ensure it is fully operational.

investigating2019-03-05T17:06:14.854Z

We are continuing to investigate this issue.

investigating2019-03-05T16:35:00.125Z

We are seeing elevated latency in committing clinical and health data. There has been no data loss, but writes are delayed. This includes weight tracking via our LIFE mobile app.

Feb 26, 2019

Report: "Elevated latency for clinical and health data writes."

Last update 2019-02-26T20:48:28.439Z

resolved2019-02-26T20:48:28.426Z

This incident has been resolved.

monitoring2019-02-26T20:28:49.284Z

The fix has been deployed and latency is coming down. We will continue to monitor.

identified2019-02-26T19:58:41.050Z

The problem has been identified and we are deploying a fix.

identified2019-02-26T19:57:40.741Z

We are seeing elevated latency for clinical and health data which is causing delays in new data being visible in the PHC and LIFE Fasting Tracker (weight tracking only, fasts are unaffected).

Jan 23, 2019

Report: "Circle feed distribution delays"

Last update 2019-01-23T18:48:26.594Z

resolved2019-01-23T18:48:26.572Z

The platform has recovered and we are continuing to monitor status.

monitoring2019-01-23T18:22:03.837Z

A fix has been implemented and we are monitoring the results.

identified2019-01-23T18:02:27.568Z

The issue has been identified and a fix is being implemented and measured.

investigating2019-01-23T15:12:59.069Z

The platform is experiencing delays with feed distributions for fasting updates. We are currently investigating the issue.

Nov 29, 2018

Report: "PHC New User sign up"

Last update 2018-11-29T21:26:20.927Z

resolved2018-11-29T21:26:20.913Z

This incident has been resolved.

identified2018-11-29T20:51:18.757Z

We are continuing to work on a fix for this issue.

identified2018-11-29T20:01:02.179Z

Users signing up to use the Precision Health Cloud are experiencing unexpected behavior. We have identified the issue and will be releasing a fix soon. Existing users with an active account are unaffected at this time.

Nov 19, 2018

Report: "API and App connection timeouts"

Last update 2018-11-19T14:15:01.731Z

resolved2018-11-19T14:15:01.717Z

The connection timeouts have subsided, and all services are fully operational. We are working with AWS to find the cause of the issue.

investigating2018-11-19T14:08:47.295Z

We are continuing to investigate this issue.

investigating2018-11-19T13:47:46.200Z

We have started to see an increasing number of connection timeouts across our API's and Web Applications. We are currently investigating the issue.

Oct 5, 2018

Report: "High API error rate"

Last update 2018-10-05T19:54:26.465Z

resolved2018-10-05T19:54:26.446Z

AWS has resolved the issue with Amazon S3 in the US-EAST-2 region. All API's are operating normally.

monitoring2018-10-05T19:45:09.357Z

AWS has reported increased error rates for Amazon S3 in the US-EAST-2 region that are causing some increased latency and random errors in the API's.

Sep 2, 2018

Report: "Elevated LIFE application timeouts"

Last update 2018-09-02T04:19:24.870Z

resolved2018-09-02T04:19:24.853Z

A longer term fix is in place and we are monitoring the update. Thanks for making LIFE better!

monitoring2018-09-01T18:34:56.194Z

A fix has been implemented and we are monitoring the results. A longer term fix is also in the works.

identified2018-09-01T16:49:06.318Z

The issue has been identified and a fix is being implemented.

investigating2018-09-01T14:53:35.144Z

We are currently investigating this issue.

Aug 22, 2018

Report: "Increased error rates and latency on our APIs."

Last update 2018-08-22T15:05:40.168Z

resolved2018-08-17T20:21:58.885Z

Everything is back to normal.

monitoring2018-08-17T19:58:49.803Z

Error rates and latency are back to normal levels. We are continuing to monitor the service.

investigating2018-08-17T19:39:17.863Z

We are seeing increased latency and error rates on our APIs. The development team is investigating the issues.

Aug 2, 2018

Report: "Facebook authentication outage."

Last update 2018-08-02T01:07:47.134Z

resolved2018-08-02T01:06:43.246Z

Facebook users should now be able to use the app.

monitoring2018-08-02T00:05:48.000Z

There was a spike in facebook application rate limits which have now past and we are monitoring the health.

investigating2018-08-01T22:23:14.649Z

Users who sign in using Facebook are unable to log in to the application. Other forms of sign in are unaffected.

Jul 3, 2018

Report: "PHC Web App Outage"

Last update 2018-07-03T20:55:28.759Z

resolved2018-07-03T20:55:28.735Z

The outage has been resolved.

identified2018-07-03T20:49:21.543Z

The Precision Health Cloud web app is currently down. We are working to resolve the issue.

Jun 12, 2018

Report: "FHIR API outage."

Last update 2018-06-12T15:02:26.605Z

resolved2018-06-12T15:02:26.584Z

The FHIR API is functional again.

identified2018-06-12T14:58:52.492Z

The FHIR API is failing with 500 errors. We are currently investigating the issue.

May 31, 2018

Report: "Web application and API outage"

Last update 2018-05-31T16:00:00.000Z

resolved2018-05-31T16:00:00.000Z

Between 3:15 AM and 3:56 AM EDT, the LifeOmic web applications and API's were unavailable due to internet connectivity issues in the AWS US-EAST-2 region.

Mar 22, 2018

Report: "PMP Application and API outage."

Last update 2018-03-22T21:01:09.608Z

resolved2018-03-22T21:01:09.594Z

Starting at 4:14PM Eastern Time the PMP Applications and API were unavailable.