Is UpLead Down Right Now? Check if there is a current outage ongoing.

The issue with downloads showing an error message has been resolved.

We are continuing to investigate this issue.

We are currently investigating an error that is occurring upon download.

The issue with the “Intent Data” feature has been resolved.

Our team has successfully identified the issue that has been causing disruptions with the "Intent Data" feature. We are actively working to resolve it.

We are currently investigating an issue with the “Intent Data” feature displaying results.

When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

Empathize with those affected and let them know everything is operating as normal.

As you continue to work through the incident, update your customers frequently.

Let your users know once a fix is in place, and keep communication clear and precise.