Uphold

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Last checked from Uphold's official status page

Historical record of incidents for Uphold

Report: "Service Disruption | XRP Deposits"

Last update
identified

We’re currently experiencing an issue that is affecting most XRP deposits, due to a third-party service interruption. Our team is actively monitoring the situation and working to restore full functionality as soon as possible. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience this may cause.

Report: "Trading for LAI Temporarily Suspended"

Last update
identified

LOOM training resumed. LAI remains temporarily suspended

investigating

Trading on LOOM and LAI has been temporarily suspended due to current market conditions and insufficient liquidity. We are closely monitoring both assets and will provide updates should the situation change. Thank you for your understanding.

Report: "Trading for LAI Temporarily Suspended"

Last update
Identified

LOOM training resumed. LAI remains temporarily suspended

Investigating

Trading on LOOM and LAI has been temporarily suspended due to current market conditions and insufficient liquidity. We are closely monitoring both assets and will provide updates should the situation change.Thank you for your understanding.

Report: "Service Disruption | Deposits & Withdrawals – TAO Network"

Last update
resolved

This incident has been resolved.

investigating

We’re currently investigating a technical issue that is temporarily affecting deposits and withdrawals on the TAO network, impacting both Uphold and Topper. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

Report: "Service Disruption | Deposits & Withdrawals – TAO Network"

Last update
Investigating

We’re currently investigating a technical issue that is temporarily affecting deposits and withdrawals on the TAO network, impacting both Uphold and Topper.Our team is actively working to resolve the issue and expects to restore full service shortly.We’ll continue to post updates here as more information becomes available.Thank you for your patience and understanding. We apologize for any inconvenience caused.

Report: "[Scheduled Maintenance] Bitcoin Cash Network"

Last update
Scheduled

Scheduled: May 15, 2025, at 1:20PM (UTC)Expected Duration: Up to 1 hourDeposits and withdrawals for all assets on the Bitcoin Cash network will be temporarily queued during this maintenance period.Transactions will display as “Processing” until maintenance is complete.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Service Interruption | Certain Services Affected: KAS Deposits and Withdrawals"

Last update
resolved

This incident has been resolved.

identified

A partial fix has been implemented — withdrawals are now processing as expected. Deposits are resuming and should return to normal processing times over the next few hours. We’ll continue to share updates as more information becomes available. Thank you for your continued patience and understanding. We apologize for any inconvenience caused.

identified

The issue has been identified and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

We’re addressing a technical issue that’s temporarily impacting certain services on Uphold and Topper. Affected Services: - KAS Kaspa deposits and withdrawals We're on it and expect to restore full service shortly. We’ll post regular updates here as more information becomes available. Thank you for your patience and understanding. We apologise for any inconvenience caused.

Report: "Service Disruption | Deposits & Withdrawals – Flare Network"

Last update
resolved

This incident has been resolved.

investigating

We’re currently investigating a technical issue that is temporarily affecting deposits and withdrawals on the Flare network, impacting both Uphold and Topper. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

Report: "Service Disruption | Deposits & Withdrawals – Flare Network"

Last update
Investigating

We’re currently investigating a technical issue that is temporarily affecting deposits and withdrawals on the Flare network, impacting both Uphold and Topper.Our team is actively working to resolve the issue and expects to restore full service shortly.We’ll continue to post updates here as more information becomes available.Thank you for your patience and understanding. We apologize for any inconvenience caused.

Report: "[Scheduled Maintenance] Flare Network"

Last update
Scheduled

Scheduled: May 13, 2025, at 11:30AM (UTC)Expected Duration: Up to 1 hourDeposits and withdrawals for all assets on the Flare network will be temporarily queued during this maintenance period.Transactions will display as “Processing” until maintenance is complete.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Service Interruption | Certain Services Affected: KAS Deposits and Withdrawals"

Last update
Update

We are continuing to investigate this issue.

Investigating

We’re addressing a technical issue that’s temporarily impacting certain services on Uphold and Topper.Affected Services:- KAS Kaspa deposits and withdrawalsWe're on it and expect to restore full service shortly.We’ll post regular updates here as more information becomes available.Thank you for your patience and understanding. We apologise for any inconvenience caused.

Report: "[Scheduled Maintenance] Optimism Network"

Last update
Scheduled

Scheduled: May 9, 2025, at 3:30PM (UTC)Expected Duration: Up to 1 hourDeposits and withdrawals for all assets on the Optimism network will be temporarily queued during this maintenance period.Transactions will display as “Processing” until maintenance is complete.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Trading for LOOM and LAI Temporarily Suspended"

Last update
Investigating

Trading on LOOM and LAI has been temporarily suspended due to current market conditions and insufficient liquidity. We are closely monitoring both assets and will provide updates should the situation change.Thank you for your understanding.

Report: "[Scheduled Maintenance] Ethereum Network"

Last update
Scheduled

Scheduled: May 7, 2025, at 9:30AM (UTC)Expected Duration: Up to 1 hourDeposits and withdrawals for all assets on the Ethereum network will be temporarily queued during this maintenance period.Transactions will display as “Processing” until maintenance is complete.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "[Scheduled Maintenance] Casper Network"

Last update
Scheduled

Scheduled: May 6, 2025, at 11:00AM (UTC)Expected Duration: Up to 1 hour and 30 minutesDeposits and withdrawals for all assets on the Casper network will be temporarily queued during this maintenance period.Transactions will display as “Processing” until maintenance is complete.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "[Scheduled Maintenance] Kaspa Network"

Last update
Scheduled

Scheduled: May 5, 2025, at 2:30PM (UTC)Expected Duration: Up to 1 hourDeposits and withdrawals for all assets on the Kaspa network will be temporarily queued during this maintenance period.Transactions will display as “Processing” until maintenance is complete.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "Service Disruption | Certain Services Affected"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are continuing to investigate this issue.

investigating

We’re addressing a technical issue that’s temporarily impacting certain services on Uphold and Topper. Our team is actively working to resolve it and expects to restore full service shortly. We’ll continue to share updates here as we have them. Thank you for your patience and understanding and apologise for any inconvenience.

Report: "Service Disruption | Certain Services Affected"

Last update
Update

We are continuing to investigate this issue.

Investigating

We’re addressing a technical issue that’s temporarily impacting certain services on Uphold and Topper.Our team is actively working to resolve it and expects to restore full service shortly.We’ll continue to share updates here as we have them.Thank you for your patience and understanding and apologise for any inconvenience.

Report: "Service Disruption | Trading Disabled"

Last update
Investigating

We're currently experiencing an issue affecting our services. As a result, all trading activities have been temporarily halted - This affects Uphold and Topper.Our team is actively working on a fix and we expect to restore service shortly. Updates will be posted here as they become available.Thank you for your patience and understanding.

Report: "[Scheduled Maintenance] BNB Network"

Last update
Scheduled

Scheduled: Abril 29, 2025, at 4:30AM (UTC)Expected Duration: Up to 1 hourDeposits and withdrawals for all assets on the BNB network will be temporarily queued during this maintenance period.Transactions will display as “Processing” until maintenance is complete.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Report: "[Scheduled Maintenance] Temporary Downtime on Crypto Withdrawals"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Scheduled: March 27, 2025, at 9:00 (UTC) Expected Duration: Up to 30 minutesDue to scheduled maintenance by one of our service providers, certain crypto network withdrawals may be temporarily unavailable during this time.​This will affect services on Uphold and Topper.​We appreciate your understanding.

Report: "[Scheduled Maintenance] Temporary Downtime"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Scheduled: March 26, 2025, at 9:00 AM (UTC)Expected Duration: Up to 30 minutesWe will be conducting scheduled maintenance during the above timeframe. While we anticipate the actual downtime to be less than 5 minutes, it may extend up to 30 minutes. During this period, you may experience difficulties logging in, signing up, or using the application as usual.​We apologize for any inconvenience this may cause and appreciate your understanding.

Report: "[Scheduled Maintenance] Vault"

Last update
Completed

The scheduled maintenance has been completed.

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

Scheduled Date: March 20, 2025Time: 9:30 UTCExpected Duration: Up to 30 minutesDuring this time, Vault information may be temporarily inaccessible or display incorrect details, including balances.Everything should return to normal once the maintenance is complete. Thank you for your patience.

Report: "Delays processing DOGE withdrawals"

Last update
resolved

This incident has been resolved.

investigating

Due to a third-party issue, we're experiencing issues with DOGE withdrawals. Your withdrawal will show as "Processing" until this issue is resolved. We expect to complete these withdrawals once the issue is fixed. Updates will be provided as they become available. We appreciate your understanding.

Report: "Wallet Loading Issues"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

We have identified an issue affecting the platform, which is causing a delayed loading time. The Uphold team is aware and working to bring services back to normal.

Report: "Possible Delays to Deposits & Withdrawals"

Last update
resolved

This incident has been resolved.

monitoring

All node operators connected to Uphold have successfully completed the update. Any queued transactions will begin resolving shortly.

investigating

We are continuing to investigate this issue.

investigating

Due to an unscheduled update affecting all GETH node operators, users may experience delays in deposits and withdrawals. The update is expected to complete within the next two hours. During this time, transactions will show as “processing”. The following EVM networks may be affected: Arbitrum Base BNB Smart Chain Celo Ethereum Lukso Mantle Optimism Polygon We are actively monitoring the situation and will provide updates as they become available.

Report: "Service Disruption: Solana withdrawals"

Last update
resolved

This incident has been resolved.

identified

We're experiencing delays processing Solana withdrawals affecting Uphold and Topper. The issue is identified and the system is recovering, we'll provide updates as they become available. We appreciate your understanding.

Report: "Service Disruption: Card and Apple Pay Withdrawals"

Last update
resolved

This incident has been resolved.

investigating

We are currently investigating issues affecting withdrawals via debit cards and Apple Pay, caused by disruptions with a third-party provider. Our team is closely monitoring the situation and will share updates as soon as new information becomes available.

Report: "Uphold Card outage"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are investigating an issue where Uphold Card payments are not being accepted.

Report: "Trading, Deposits & Withdrawals for NXRA temporarily unavailable"

Last update
resolved

This incident has been resolved.

monitoring

Withdrawals have been reinstated. Deposit and Trading NXRA remain suspended due to insufficient liquidity. Full support for NXRA will be reinstated as soon as market conditions allow.

investigating

Due to a security concern on the Nexera Network the chain is currently halted. As such NXRA deposits and withdrawals are disabled. Team is monitoring with the Nexera Foundation to resume regular processing.

Report: "Instant USD Withdrawals maintenance"

Last update
resolved

This incident has been resolved.

investigating

Instant USD Withdrawals to bank accounts are undergoing maintenance.

Report: "Halted Stacks Deposits and Withdrawals"

Last update
resolved

This incident has been resolved.

investigating

Stacks-Mainnet has stalled at block #264670. Please note this is a network-wide disruption and not isolated to Uphold.

Report: "Service Disruption: SOLANA withdrawals"

Last update
resolved

This incident has been resolved.

investigating

We're experiencing delays processing Solana withdrawals. This affects Uphold and Topper. The team is working on a fix and we'll keep you posted as updates become available. We appreciate your understanding.

Report: "Issues with the Cardano Blockchain"

Last update
resolved

This incident has been resolved.

monitoring

Fireblocks's processing infrastructure is currently experiencing an issue with finalizing transactions on the Cardano blockchain. More information can be found on their status page here: https://status.fireblocks.com/incidents/32m2vllmlwpw

Report: "Intermittent Issues Reported"

Last update
resolved

This incident has been resolved.

investigating

We are aware of an issue preventing some users from accessing the Uphold app. Our team is actively investigating and will share updates here. We apologize for the inconvenience.

Report: "Kaspa || Withdrawals delay"

Last update
resolved

This incident has been resolved.

investigating

We are continuing to investigate this issue.

investigating

Due to a network fees spike, we're experiencing delays processing Kaspa withdrawals. We're actively working on this matter and we'll provide updates as they become available.

Report: "Service Disruption || Uphold Wallet"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We're experiencing issues with our services. Wallet login and in-app services are affected so you may observe unexpected behaviours. We are working on it and we'll provide updates as they become available. Our apologies for the inconvenience.

Report: "Downtime || XDC network Deposits & Withdrawals"

Last update
resolved

This incident has been resolved.

investigating

Due to an issue on the XDC network, we're experiencing issues processing XDC deposits and withdrawals. These transactions may take longer to process and/or fail. We continue to investigate and monitor the situation and will provide updates as they become available.

Report: "Downtime || XDC network Deposits & Withdrawals"

Last update
resolved

This incident has been resolved.

investigating

Due to an issue on the XDC network, we're experiencing issues processing XDC deposits and withdrawals. These transactions may take longer to process and/or fail. We continue to investigate and monitor the situation and will provide updates as they become available.

Report: "Delayed TON Deposits & Withdrawals"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are investigating delays with TON transactions. We apologize for any inconvenience as we work to resolve the issue as quickly as possible.

Report: "Downtime || Kaspa withdrawals"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We're experiencing issues processing Kaspa withdrawals. The team is investigating and we expect to process any pending withdrawals once the issue is resolved. Updates will be provided as they become available.

Report: "Intermittent downtime || Credit and debit cards"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We're experiencing intermittent issues affecting credit and debit cards. You may not be able to: - Link new credit/debit cards - Complete deposits using credit/debit cards - Although not reported yet, you may also experience issues with withdrawals to debit cards Our team is actively working on this matter and we'll provide updates as they become available. We appreciate your understanding.

Report: "Downtime || TON network Deposits & Withdrawals"

Last update
resolved

This incident has been resolved.

monitoring

A fix was implemented and we're monitoring the results. All deposits were processed. Due to the nature of the issue, related with the network, we weren't able to process all the pending withdrawals and these were marked as failed.

investigating

Due to an issue with the TON network, deposits and withdrawals have temporarily paused. We expect pending transaction to be processed once the issue is resolved. We continue to investigate and will provide updates as they become available.

Report: "Deposits & Withdrawals for Solana blockchain temporarily unavailable"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

Due to a security concern on the Solana blockchain deposits and withdrawals are temporarily halted. As such SOL and SPL token deposits and withdrawals are disabled. Team is working to resume regular processing.

Report: "Trading, Deposits & Withdrawals for CSPR temporarily unavailable"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

Despite Casper recently restarting their blockchain following a fix for an earlier exploit, deposits and withdrawals of CSPR remain suspended on most venues, including Uphold, so trading remains limited. This suspension is likely to remain in place until there is confidence in the fix. Our team is closely monitoring the situation and awaiting updates from the Casper Foundation to ensure we can move as quickly and securely as possible.

investigating

Due to a security concern on the Casper Network the chain is currently halted. As such CSPR deposits and withdrawals are disabled. Team is working with the Casper Foundation to resume regular processing.

Report: "Card Deposit delays"

Last update
resolved

This incident has been resolved.

investigating

Card deposits are experiencing longer than usual processing time.

Report: "Service Disruption"

Last update
resolved

This incident has been resolved.

monitoring

Affected services have been restored and we continue to monitor.

investigating

Most services have now been restored. There may be some delays to deposits and withdrawals while our U.S. banking partner completes their fixes. We're continuing to monitor their progress.

investigating

The issue has been traced to a global outage of certain Microsoft systems used by 3rd party technology providers. Services are recovering. US customers may experience some delays on linking bank accounts, as well as with deposits and withdrawals of fiat. We expect services to recover fully within 2-3 hours.

investigating

Uphold Card transactions are not being processed. US bank account links are unavailable. US bank payments are delayed. Other services using external entities may experience partial outages due to a global provider ongoing outage.

Report: "Identity verification provider downtime"

Last update
resolved

This incident has been resolved.

identified

Our partner has identified the issue and a fix is being implemented.

investigating

We are continuing to investigate this issue.

investigating

TEMPORARY DISRUPTION: Our Identity screening partner is experiencing issues which may result in the inability to conclude Identity Verification and Selfie Checks. We apologize for this inconvenience and assure you that we're working with our provider to restore service.

Report: "Delayed Deposit and Withdrawal Transactions via kaspa network."

Last update
resolved

This incident has been resolved.

investigating

We are investigating delays with kaspa network deposits and withdrawals. We apologize for any inconvenience as we work to resolve the issue as quickly as possible.

Report: "Deposits || USDC via Polygon network"

Last update
resolved

This incident has been resolved.

identified

Due to an issue with a third-party provider, we're experiencing issues with USDC deposits via the Polygon network. Your deposit may take longer than usual to process but, once the issue is resolved, we'll be able to complete it. We are monitoring the issue and will provide updates as they become available.

Report: "Downtime || SMS service"

Last update
resolved

This incident has been resolved.

identified

Due to a third-party provider partial downtime, we're experiencing issues delivering SMSs through the T-Mobile carrier. This will affect your ability to verify your phone number and/or receive 2FA codes via SMS. We're monitoring the situation and will provide updates once they become available.

Report: "Mobile and Web Wallet Authentication Issues"

Last update
resolved

This incident has been resolved.

identified

The issue has been identified and a fix is being implemented.

investigating

We have identified an issue affecting our authentication mechanism, specifically on login, withdrawals and generating crypto deposit addresses. Our team is working to resolve the issue.

Report: "Wallet downtime"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We’re experiencing temporary login issues. Those logged in, may see outdated information. The team is on it and expect to resolve the issue shortly. Apologies for any inconvenience. We’ll post regular updates here.

Report: "Deposits & Withdrawals || Crypto Network"

Last update
resolved

This incident has been resolved.

investigating

We're experiencing issues causing delays with Deposits & Withdrawals, via Crypto Network. Your transaction may take longer than usual to process. Once the issue is resolved, we'll be able to process it. Our team has already identified the issue and is working actively on a fix. We apologise for the inconvenience.

Report: "Casper || Deposits & Withdrawals"

Last update
resolved

This incident has been resolved.

investigating

We are experiencing issues processing Casper Deposits & Withdrawals via the crypto network. Our Engineering team is working diligently to resolve this issue and we expect to be able to process any incomplete transaction once there's a fix in place. We apologise for the inconvenience.

Report: "GBP Deposits via FPS || Transactions delay"

Last update
resolved

This incident has been resolved.

monitoring

GBP deposits are being processed normally. We're monitoring to ensure that all previously pending deposits are processed. We apologize for the inconvenience.

investigating

GBP deposited via the Faster Payments Service is taking longer than expected to credit to customer accounts, but will clear eventually. We're investigating this issue and apologise for any inconvenience caused.

investigating

GBP deposits via Faster Payments Service are not being credited to customers as expected. We're investigating this issue and apologize for any inconvenience caused.

Report: "Crypto Withdrawals Interrupted"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are investigating an issue with crypto withdrawals for the following assets: ADA, ALGO, ATOM, BONK, DOGE, DOT, HBAR, HNT, JTO, JUP, MYRO, NEAR, ORCA-SPL, PYTH, RAY, SOL, SRM-SPL, TRX, USDC-SPL, USDT-SPL, USDT-TRC20, WEN, WIF, XDC, XLM, XTZ.

Report: "Downtime || SMS service"

Last update
resolved

This incident has been resolved.

monitoring

Due to a third party downtime we are unable to send SMSs. This affects: - Receiving 2FA codes via SMS - Enabling 2FA using SMS - Topper SMS delivery We are monitoring this incident and will update this page as more information becomes available. Our apologies for the inconvenience.

Report: "Polygon Network || MATIC & USDC Withdrawals"

Last update
resolved

This incident has been resolved.

identified

We're experiencing delays on Withdrawals of MATIC and USDC through the Polygon network - Your funds are safe. Our team identified the issue and is working on a fix - we expect to be up and running shortly. We appreciate your understanding and we'll provide updates as they become available.

Report: "ACH || RTP Withdrawals"

Last update
resolved

This incident has been resolved.

investigating

We’re experiencing a temporary delay in processing RTP withdrawals. Rest assured the transactions are queued and will clear. We apologise for any inconvenience. Thanks

Report: "Scheduled Maintenance || Debit and Credit Card"

Last update
resolved

This incident has been resolved.

investigating

We're performing a scheduled maintenance in our system. During this time, we will not be able to process Deposits or Withdrawals from or to your Credit and Debit cards. Additionally, you will not be able to link a new card during this maintenance window. We apologize for the inconvenience.

Report: "Scheduled Maintenance || Topper"

Last update
resolved

This incident has been resolved.

investigating

We're performing a scheduled maintenance in our system. During this time, we won't be able to process orders using Topper. We apologize for the inconvenience.

Report: "Downtime || Topper"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are facing system issues preventing us from completing some orders via Topper - your order my fail. Once the issue is fixed, if your order was affected, your funds will be refunded automatically - we understand the inconvenience and apologise for that. Thank you for understanding.

Report: "Downtime || Linking Debit & Credit cards"

Last update
resolved

This incident has been resolved.

identified

We've identified a system issue that is preventing you from linking a Debit or Credit card to your Uphold account. The issue is already identified and we're working on a fix. Apologies for the inconvenience.

Report: "ACH Deposits & Withdrawals || Transaction delays"

Last update
resolved

This incident has been resolved.

investigating

Due to an issue with one of our banking partners, we're experiencing issues processing Deposits and Withdrawals via ACH. Once the issue is resolved we'll attempt to process all pending transactions. If we're technically unable to process any pending transaction, we'll cancel it. Our apologies for the inconvenience.

Report: "SOLANA || Deposits & Withdrawals"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We're experiencing issues processing deposits and withdrawals. This relates to an outage on mainnet-beta - https://status.solana.com/incidents/n5kcgs8dl9pj Our apologies for the inconvenience.

Report: "XRP Ledger | Deposits and Withdrawals are temporarily disabled"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

investigating

We are facing issues processing deposits and withdrawals using the XRP Ledger. Our team is on it and chasing for a resolution - we'll provide updates as they become available. Our apologies for the inconvenience.

Report: "Deposits & Withdrawals || Arbitrum Network"

Last update
resolved

This incident has been resolved.

monitoring

A fix has been implemented and we are monitoring the results.

identified

The issue has been identified and a fix is being implemented.

investigating

Due to an issue on the Arbitrum Network, we're having issues processing Deposits & Withdrawals. Our Team is monitoring closely. If your withdrawal from Uphold, using the Arbitrum Network, is taking too long to process please bare with us - we'll process it as soon as the issue is resolved.