Historical record of incidents for UpCloud
Apr 15, 2025
[SG-SIN1] Emergency Storage Network Maintenance
Last updateWe will be performing an emergency storage network maintenance in SG-SIN1 on 15th April, 2025 between 0800 UTC to 1200 UTC.The emergency maintenance will involve replacing a faulty cable detected in our network topology. Our redundant storage system component is still in place and we aim to complete the emergency maintenance with minimal impact.If you have any questions or concerns regarding this maintenance, please reach out to us via Live Chat on the Control Panel or email (support@upcloud.com).
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 2025
[NL-AMS1] Storage Maintenance
Last updateScheduled maintenance is currently in progress. We will provide updates as necessary.
We will be performing a storage network maintenance to update the topology between the nodes and storage backends in NL-AMS1. The maintenance will take place on the 8th of April 2025 between 20:00 UTC and 06:00 UTC.During the maintenance our infrastructure redundancy is lowered, but customer impact is expected to be minimal. For the duration of the main maintenance period, customers might experience longer launch times for new cloud servers and other services.If you have any questions or concerns regarding this maintenance, please reach out to us via live chat on the Control Panel or email (support@upcloud.com).
Apr 2, 2025
Issue with our public website
Last updateThis incident has been resolved.
We have implemented a fix and are monitoring the website.If you have any questions or concerns, please reach out to our Support team via email (support@upcloud.com) or live chat.
We are currently experiencing issues with our public website. We are investigating the issue further and will report back as soon as possible. The UpCloud dashboard and all resources are unaffected. If you have any questions or concerns, please reach out to our Support team via email (support@upcloud.com) or live chat.
Issue with the UpCloud Control Panel
Last updateWe are currently experiencing issues with login access to the UpCloud Control Panel. We are investigating the issue further and will report back as soon as possible. Please note that no customer resources are affected by this issue.