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Last checked 2025-06-14T13:10:52.717Z from Unsplash's official status page

Historical record of incidents for Unsplash

May 20, 2025

Report: "Performance issues after DB upgrade"

Last update 2025-05-20T18:25:51.779Z

resolved2025-05-20T18:25:51.386Z

This incident has been resolved.

monitoring2025-05-20T11:20:12.208Z

A fix has been implemented and we are monitoring the results.

investigating2025-05-20T07:44:29.000Z

We are currently investigating this issue.

Report: "Performance issues resulting from a DB upgrade"

Last update 2025-05-20T07:44:00.000Z

Investigating2025-05-20T07:44:00.000Z

We are currently investigating this issue.

Report: "Performance issues after DB upgrade"

Last update 2025-05-20T07:44:00.000Z

Investigating2025-05-20T07:44:00.000Z

We are currently investigating this issue.

May 19, 2025

Report: "Performance issues during database upgrade"

Last update 2025-05-19T21:40:14.286Z

resolved2025-05-19T21:40:14.270Z

This incident has been resolved.

monitoring2025-05-19T21:37:13.722Z

A fix has been implemented and we are monitoring the results.

identified2025-05-19T16:47:56.514Z

We are seeing performance degradation during search due to a database upgrade.

Report: "Performance issues during database upgrade"

Last update 2025-05-19T16:47:00.000Z

Identified2025-05-19T16:47:00.000Z

We are seeing performance degradation during search due to a database upgrade.

Apr 22, 2024

Report: "Elevated errors"

Last update 2024-04-22T14:11:18.924Z

resolved2024-04-22T14:11:16.521Z

This incident has been resolved.

monitoring2024-04-22T14:07:30.852Z

A fix has been implemented and we are monitoring the results.

identified2024-04-22T14:03:03.168Z

The issue has been identified and a fix is being implemented.

Feb 6, 2023

Report: "Performance issues"

Last update 2023-02-06T17:22:37.228Z

resolved2023-02-06T17:22:36.304Z

This incident has been resolved.

investigating2023-02-06T16:41:35.329Z

We are currently investigating this issue.

Dec 1, 2022

Report: "Elevated API errors"

Last update 2022-12-01T13:14:36.210Z

resolved2022-12-01T13:14:35.529Z

This incident has been resolved.

monitoring2022-11-30T18:32:05.829Z

A fix has been implemented and we are monitoring the results.

investigating2022-11-30T17:29:03.142Z

We are continuing to investigate this issue.

investigating2022-11-30T15:14:55.599Z

API is currently experiencing intermittent elevated error rates and slow response times. We are currently investigating.

Feb 24, 2022

Report: "Increased error rates and connection timeouts"

Last update 2022-02-24T17:54:24.400Z

resolved2022-02-24T17:54:24.065Z

This incident has been resolved.

monitoring2022-02-24T17:16:00.402Z

A fix has been implemented and we are monitoring the results.

investigating2022-02-24T16:54:37.646Z

We are experiencing connectivity due to issues at our upstream hosting provider.

Apr 30, 2021

Report: "Elevated error rate"

Last update 2021-04-30T14:44:17.689Z

resolved2021-04-30T14:44:17.232Z

This incident has been resolved.

monitoring2021-04-30T14:26:09.812Z

A fix has been implemented and we are monitoring the results.

identified2021-04-30T14:22:33.026Z

The issue has been identified and a fix is being implemented.

investigating2021-04-30T13:50:08.279Z

We are continuing to investigate this issue.

investigating2021-04-30T13:38:25.587Z

We are currently investigating this issue.

Mar 17, 2021

Report: "Degraded performance"

Last update 2021-03-17T16:44:29.067Z

resolved2021-03-17T16:44:28.635Z

This incident has been resolved.

investigating2021-03-17T16:37:16.590Z

We are currently investigating this issue.

Mar 3, 2021

Report: "Degraded performance"

Last update 2021-03-03T15:05:09.878Z

resolved2021-03-03T15:05:09.126Z

This incident has been resolved.

monitoring2021-03-03T15:01:32.111Z

A fix has been implemented and we are monitoring the results.

investigating2021-03-03T14:49:43.614Z

We are currently investigating this issue.

Jan 26, 2021

Report: "Degraded API performance"

Last update 2021-01-26T19:36:44.303Z

resolved2021-01-26T19:36:43.885Z

This incident has been resolved.

monitoring2021-01-26T19:18:14.218Z

A fix has been implemented and we are monitoring the results.

investigating2021-01-26T18:30:51.931Z

We are continuing to investigate this issue.

investigating2021-01-26T17:49:39.490Z

We are continuing to investigate this issue.

investigating2021-01-26T17:42:35.223Z

We are currently investigating this issue.

Dec 30, 2020

Report: "Elevated response times"

Last update 2020-12-30T18:55:56.865Z

resolved2020-12-30T18:55:56.476Z

This incident has been resolved.

monitoring2020-12-30T18:45:06.262Z

A fix has been implemented and we are monitoring the results.

identified2020-12-30T18:37:07.842Z

The issue has been identified and a fix is being implemented.

investigating2020-12-30T18:11:47.317Z

We are currently investigating this issue.

Dec 10, 2020

Report: "Stats and search issues"

Last update 2020-12-10T03:18:17.371Z

resolved2020-12-10T03:18:17.036Z

This incident has been resolved.

monitoring2020-12-10T00:26:53.960Z

A fix has been implemented and we are monitoring the results.

identified2020-12-09T10:42:46.007Z

The migration is still ongoing and at about 90% completion.

identified2020-12-09T01:03:09.387Z

We are migrating all the contributor stats to a system that will be more stable. The issue should be resolved once the migration is over.

investigating2020-12-08T15:25:43.269Z

We are currently investigating this issue.

Dec 7, 2020

Report: "Increased error rate and response times"

Last update 2020-12-07T23:40:18.039Z

resolved2020-12-07T23:40:18.023Z

This incident has been resolved.

monitoring2020-12-07T23:36:12.334Z

We are continuing to monitor for any further issues.

monitoring2020-12-07T18:08:25.403Z

Error rate and response times are dropping back to normal. We are continuing to monitor.

investigating2020-12-07T17:24:19.600Z

We are currently investigating this issue.

Nov 25, 2020

Report: "Degraded performance"

Last update 2020-11-25T18:01:53.245Z

resolved2020-11-25T18:01:51.352Z

This incident has been resolved.

investigating2020-11-25T17:02:14.424Z

We are currently investigating this issue.

Sep 28, 2020

Report: "Cluster issues"

Last update 2020-09-28T19:20:42.075Z

resolved2020-09-28T19:20:41.715Z

This incident has been resolved.

monitoring2020-09-28T17:04:47.947Z

A fix has been implemented and we are monitoring the results.

identified2020-09-28T16:43:16.093Z

The issue has been identified and a fix is being implemented.

investigating2020-09-28T16:17:32.213Z

We are currently investigating this issue.

Report: "Degraded API performance"

Last update 2020-09-28T14:55:15.997Z

resolved2020-09-28T14:55:15.582Z

This incident has been resolved.

investigating2020-09-28T14:29:15.269Z

We are currently investigating this issue.

Sep 24, 2020

Report: "Partial outage"

Last update 2020-09-24T16:38:29.194Z

resolved2020-09-24T16:38:29.178Z

This incident has been resolved.

investigating2020-09-24T16:26:19.108Z

We are currently investigating the issue

Sep 14, 2020

Report: "Increased error rate"

Last update 2020-09-14T16:42:56.019Z

resolved2020-09-14T16:42:56.002Z

This incident has been resolved.

monitoring2020-09-14T15:18:10.947Z

A fix has been implemented and we are monitoring the results.

investigating2020-09-14T15:17:12.485Z

We are continuing to investigate this issue.

investigating2020-09-14T15:17:02.000Z

A fix was deployed and we're monitoring the performance.

investigating2020-09-14T10:06:25.049Z

We are currently investigating this issue.

Sep 2, 2020

Report: "Degraded search performance"

Last update 2020-09-02T18:41:02.026Z

resolved2020-09-02T18:41:01.058Z

This incident has been resolved.

monitoring2020-09-02T17:46:59.313Z

A fix has been implemented and we are monitoring the results.

investigating2020-09-02T16:01:15.712Z

We are currently investigating this issue.

Aug 19, 2020

Report: "Increased error rate"

Last update 2020-08-19T16:57:35.343Z

resolved2020-08-19T16:57:34.988Z

This incident has been resolved.

monitoring2020-08-19T16:51:51.604Z

We are continuing to monitor for any further issues.

monitoring2020-08-19T16:51:42.257Z

A fix has been implemented and we are monitoring the results.

identified2020-08-19T16:19:10.311Z

The issue has been identified and a fix is being implemented.

Jul 2, 2020

Report: "Search cluster degraded performance"

Last update 2020-07-02T17:08:58.328Z

resolved2020-07-02T17:08:57.874Z

This incident has been resolved.

monitoring2020-07-02T15:06:08.271Z

A fix has been implemented and we are monitoring the results.

identified2020-07-02T14:16:29.670Z

The issue has been identified and a fix is being implemented.

investigating2020-07-02T11:08:06.748Z

We are currently investigating this issue.

May 19, 2020

Report: "Elevated errors"

Last update 2020-05-19T04:30:52.028Z

resolved2020-05-19T04:30:51.487Z

This incident has been resolved.

monitoring2020-05-19T03:41:37.638Z

A fix has been implemented and we are monitoring the results.

investigating2020-05-19T01:50:36.871Z

We are currently investigating this issue.

May 12, 2020

Report: "Performance degradation on search cluster"

Last update 2020-05-12T13:29:11.055Z

resolved2020-05-12T13:29:10.358Z

This incident has been resolved.

monitoring2020-05-12T13:25:35.313Z

A fix has been implemented and we are monitoring the results.

identified2020-05-12T13:13:53.047Z

The issue has been identified and a fix is being implemented.

investigating2020-05-12T13:06:59.745Z

We are currently investigating this issue.

Dec 17, 2019

Report: "Elevated API errors"

Last update 2019-12-17T23:30:17.676Z

resolved2019-12-17T23:30:17.098Z

This incident has been resolved.

monitoring2019-12-17T22:11:35.648Z

A fix has been implemented and we are monitoring the results.

investigating2019-12-17T21:57:23.578Z

We are continuing to investigate this issue.

investigating2019-12-17T21:57:16.124Z

We are experiencing elevated errors connecting to the API. We are currently investigating.

Sep 26, 2019

Report: "Performance issues on our search cluster"

Last update 2019-09-26T12:56:32.894Z

resolved2019-09-26T12:56:32.543Z

This incident has been resolved.

monitoring2019-09-26T12:56:02.278Z

A fix has been implemented and we are monitoring the results.

identified2019-09-26T12:27:41.962Z

The issue has been identified and a fix is being implemented.

investigating2019-09-26T11:58:10.198Z

We are currently investigating this issue.

Sep 19, 2019

Report: "Increased 500s on website"

Last update 2019-09-19T01:46:11.878Z

resolved2019-09-19T01:46:00.825Z

Elevated website errors have been resolved.

investigating2019-09-18T19:23:01.046Z

We're currently experiencing elevated 500s on the website affecting some search and photo pages. Note: This doesn't affect the API.

Sep 11, 2019

Report: "Degraded performance"

Last update 2019-09-11T03:02:32.918Z

resolved2019-09-11T03:02:32.533Z

This incident has been resolved.

monitoring2019-09-11T02:52:35.742Z

A fix has been implemented and we are monitoring the results.

identified2019-09-11T02:46:31.642Z

The issue has been identified and a fix is being implemented.

investigating2019-09-11T02:16:51.352Z

We are currently investigating this issue.

Aug 23, 2019

Report: "Increased error rate"

Last update 2019-08-23T19:57:59.081Z

resolved2019-08-23T19:57:57.992Z

This incident has been resolved.

monitoring2019-08-23T19:33:05.626Z

A fix has been implemented and we are monitoring the results.

identified2019-08-23T19:12:22.379Z

The issue was identified and a fix is being implemented.

investigating2019-08-23T19:05:21.611Z

We are experiencing increased errors in the API

Aug 15, 2019

Report: "Degraded response time"

Last update 2019-08-15T20:50:15.429Z

resolved2019-08-15T20:50:14.940Z

All systems operational

monitoring2019-08-15T16:22:10.580Z

We implemented a fix and we are monitoring it

Jul 17, 2019

Report: "Elevated Timeouts"

Last update 2019-07-17T17:28:55.289Z

resolved2019-07-17T17:28:54.658Z

This incident has been resolved.

identified2019-07-17T09:24:40.043Z

The issue has been identified and a fix is being implemented.

investigating2019-07-17T08:45:04.102Z

We are currently investigating timeouts and we are working to resolve them.

Jul 5, 2019

Report: "Elevated Timeouts"

Last update 2019-07-05T13:01:08.196Z

resolved2019-07-05T13:01:08.179Z

We have identified and pushed a fix for the timeouts.

investigating2019-07-04T22:22:54.385Z

We are currently investigating sporadic timeouts and we are working to resolve them.

Jul 3, 2019

Report: "Sporadic Timeouts."

Last update 2019-07-03T19:51:12.817Z

resolved2019-07-03T19:51:12.277Z

This incident has been resolved.

monitoring2019-07-03T18:40:39.590Z

A fix has been implemented and we are monitoring the results.

investigating2019-07-03T15:45:35.728Z

We are experiencing sporadic timeouts and we are working to resolve them.

Feb 4, 2019

Report: "Increased 503 status errors"

Last update 2019-02-04T11:50:31.790Z

resolved2019-02-04T11:50:31.401Z

This incident has been resolved.

investigating2019-02-04T08:57:54.175Z

We are currently investigating this issue.

Jan 11, 2019

Report: "Increased 503 status errors"

Last update 2019-01-11T20:55:32.767Z

resolved2019-01-11T20:55:32.349Z

This incident has been resolved.

monitoring2019-01-11T20:23:20.260Z

A fix has been implemented and we are monitoring the results.

identified2019-01-11T20:09:09.521Z

The issue has been identified and a fix is being implemented.

Nov 19, 2018

Report: "Elevated API error rate"

Last update 2018-11-19T21:29:48.191Z

resolved2018-11-19T21:29:47.791Z

This incident has been resolved.

monitoring2018-11-19T21:07:24.998Z

A fix has been implemented and we are monitoring the results.

investigating2018-11-19T20:24:35.112Z

We are experiencing elevated errors responding to API requests. We are currently investigating.

Oct 22, 2018

Report: "Search cluster issues."

Last update 2018-10-22T19:51:56.397Z

resolved2018-10-22T19:51:55.699Z

This incident has been resolved.

monitoring2018-10-22T19:25:39.318Z

A fix has been implemented and we are monitoring the results.

identified2018-10-22T18:53:43.058Z

The problem has been identified and we are working on a fix.

investigating2018-10-22T18:25:14.466Z

We are investigating slow response times in our search cluster.

Sep 16, 2018

Report: "High response times on search endpoints"

Last update 2018-09-16T00:08:53.578Z

resolved2018-09-16T00:08:53.001Z

This incident has been resolved.

monitoring2018-09-16T00:08:15.256Z

We are continuing to monitor for any further issues.

monitoring2018-09-15T23:56:54.219Z

A fix has been implemented and we are monitoring the results.

identified2018-09-15T22:54:16.096Z

The issue has been identified and a fix is being implemented.

investigating2018-09-15T22:34:04.697Z

We are experiencing higher-than-normal response times when searching. We are currently investigating.

May 31, 2018

Report: "Partial API outage"

Last update 2018-05-31T23:15:13.207Z

resolved2018-05-31T23:15:12.648Z

This incident has been resolved.

monitoring2018-05-31T22:59:25.099Z

The hosting provider appears to have resolved the issue. We are monitoring the performance.

monitoring2018-05-31T22:59:19.225Z

A fix has been implemented and we are monitoring the results.

identified2018-05-31T22:24:56.269Z

The issue has been identified and a fix is being implemented.

investigating2018-05-31T22:24:45.521Z

Our hosting provider is experiencing a major database outage: https://status.heroku.com/incidents/1561

May 18, 2018

Report: "Elevated API Errors"

Last update 2018-05-18T00:28:50.268Z

resolved2018-05-18T00:28:49.748Z

This incident has been resolved.

monitoring2018-05-17T22:37:30.433Z

A fix has been implemented and we are monitoring the results.

investigating2018-05-17T21:18:29.724Z

We're experiencing an elevated level of API errors and are currently looking into the issue.

May 17, 2018

Report: "Increase in response time"

Last update 2018-05-17T16:20:49.623Z

resolved2018-05-17T16:20:49.096Z

This incident has been resolved.

monitoring2018-05-17T15:54:19.853Z

A fix has been implemented and we are monitoring the results.

investigating2018-05-17T13:13:39.866Z

We're currently experiencing an increase in response time.

Apr 18, 2018

Report: "Elevated errors and 401s"

Last update 2018-04-18T16:00:46.703Z

resolved2018-04-18T16:00:46.220Z

This incident has been resolved.

monitoring2018-04-12T18:50:44.317Z

A fix has been implemented and we are monitoring the results.

investigating2018-04-01T02:54:11.199Z

We're experiencing elevated authentication errors which are causing errors on the site.

Mar 30, 2018

Report: "Elevated errors and 401s"

Last update 2018-03-30T12:54:38.882Z

resolved2018-03-30T12:54:38.861Z

This incident has been resolved.

monitoring2018-03-29T21:01:45.647Z

A fix has been implemented and we are monitoring the results.

investigating2018-03-26T15:31:29.834Z

We're experiencing elevated errors and 401 responses on api.unsplash.com which is affecting unsplash.com and 3rd party API applications.

Mar 22, 2018

Report: "API unavailability"

Last update 2018-03-22T12:58:54.679Z

resolved2018-03-22T12:58:54.650Z

This incident has been resolved.

monitoring2018-03-22T01:18:14.015Z

A fix has been implemented and we are monitoring the results.

investigating2018-03-21T22:10:33.056Z

We are experiencing intermittent API downtime and high response times.

Mar 20, 2018

Report: "Performance problems and image access"

Last update 2018-03-20T19:08:11.572Z

resolved2018-03-20T19:08:11.550Z

Amazon incidents are over.

identified2018-03-20T17:43:29.389Z

Amazon error rates are decreasing and only a small percent of requests are failing

investigating2018-03-20T16:14:15.338Z

We are investigating issues in our infrastructure related to Amazon VPC and S3.

Jan 24, 2018

Report: "Increased response time"

Last update 2018-01-24T19:43:17.929Z

resolved2018-01-24T19:43:17.892Z

This incident has been resolved.

identified2018-01-12T21:47:11.518Z

The issue was identified and we are rolling up a fix.

investigating2018-01-11T16:21:24.906Z

Our response times are improving but we are still investigating the issue.

investigating2018-01-11T15:53:35.133Z

We are experiencing a major outage in out API servers.

investigating2018-01-11T15:34:54.544Z

We are experiencing increased response times in our API servers.

monitoring2018-01-10T22:04:05.178Z

Response time seems to be reaching balance but we are still working.

investigating2018-01-10T19:00:51.511Z

We are currently experiencing issues with the response time. We are actively working to ease the load and make the site more reliable

Jan 8, 2018

Report: "Home, Notification, and Following feeds are erroring"

Last update 2018-01-08T13:24:40.212Z

resolved2018-01-08T13:24:40.183Z

This incident has been resolved.

investigating2018-01-08T13:16:59.552Z

We are currently investigating this issue.

Jan 7, 2018

Report: "Home, Notification, and Following feeds are erroring"

Last update 2018-01-07T19:10:31.569Z

resolved2018-01-07T19:10:31.541Z

The issue was with a third party service and has been resolved.

investigating2018-01-07T18:59:05.347Z

We are currently investigating this issue.

Oct 16, 2017

Report: "Increased errors"

Last update 2017-10-16T21:28:30.185Z

resolved2017-10-16T21:28:30.139Z

This incident has been resolved.

identified2017-10-16T21:00:52.217Z

Identified that one of our platform providers is having trouble at the routing layer.

investigating2017-10-16T20:55:34.947Z

Investigating an increase in API errors.

Sep 27, 2017

Report: "Slow response times"

Last update 2017-09-27T15:03:34.307Z

resolved2017-09-27T15:03:34.286Z

This incident has been resolved.

monitoring2017-09-25T14:23:28.704Z

We're currently investigating slower than normal response times on the API due to increased load.

Sep 19, 2017

Report: "Incorrect stats values"

Last update 2017-09-19T21:08:12.017Z

resolved2017-09-19T21:08:12.000Z

This incident has been resolved.

monitoring2017-09-15T21:36:18.173Z

A fix has been implemented and we are monitoring the results.

investigating2017-09-15T15:14:25.991Z

We're investigating an issue with the stats values being returned from the API that show incorrect values.