Unit Incidents | Statusfield

Historical record of incidents for Unit

Apr 22, 2025

Elevated API Errors on Sandbox

Last update 2025-04-22T09:16:00.000Z

Investigating2025-04-22T09:16:00.000Z

We're experiencing an elevated level of API errors on Sandbox and are currently looking into the issue.

Apr 8, 2025

Vendor VeryGoodSecurity is experiencing a partial service disruption

Last update 2025-04-08T02:12:00.000Z

Identified2025-04-08T02:12:00.000Z

This would affect card creation and revealing sensitive card information to end customers.

Visa DPS January 2025 Debit Maintenance Release

Last update 2025-04-08T02:06:00.000Z

Completed2025-04-08T02:06:00.000Z

The scheduled maintenance has been completed.

Update2025-01-23T19:17:00.000Z

Visa will be undergoing scheduled maintenance during this time.

Scheduled2025-01-23T14:10:00.000Z

Visa DPS is scheduled to install changes for the January 2025 Debit Maintenance Release beginning at 06:00 GMT January 24, 2025.During the maintenance window, a brief (up to five-minute) service interruption may occur for traffic flowing through DPS for authorization. As a result, customers may experience stand-in processing (STIP).All DPS systems and applications will remain available for the duration of the maintenance window. However, MVS System in-flight transmissions of batch files and reports may be delayed, resulting in files, card orders, and reports being received later than normal, but within the expected file delivery timeframes.

Mar 23, 2025

Scheduled Production Maintenance

Last update 2025-03-23T09:02:00.000Z

Update2025-12-10T17:35:00.000Z

We will be undergoing scheduled maintenance during this time.

Completed2025-03-23T09:02:00.000Z

The scheduled maintenance has been completed.

In progress2025-03-23T08:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-02-02T08:00:00.000Z

Unit will conduct maintenance on the Production environment on March 23rd between 3:00AM-5:00AM EST. This maintenance will include proactive measures to support the performance, security, and stability of our infrastructure. During this maintenance period, brief intervals of unavailability or diminished performance may arise in the Production environment.

Mar 16, 2025

Scheduled Sandbox Maintenance

Last update 2025-03-16T08:31:00.000Z

Completed2025-03-16T08:31:00.000Z

The scheduled maintenance has been completed.

In progress2025-03-16T08:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-01-28T14:29:00.000Z

Unit will conduct maintenance on the Sandbox environment on March 16th between 3:00AM-5:00AM EST. This maintenance will include proactive measures to support the performance, security, and stability of our infrastructure. During this maintenance period, brief intervals of unavailability or diminished performance may arise in the Sandbox environment.

API Downtime

Last update 2025-03-16T08:17:00.000Z

Resolved2025-03-16T08:17:00.000Z

This incident has been resolved.

Monitoring2025-03-16T07:58:00.000Z

A fix has been implemented and we are monitoring the results.

Identified2025-03-16T07:51:00.000Z

The issue has been identified and a fix is being implemented.

Investigating2025-03-16T07:20:00.000Z

We are experiencing downtime across the system. The team is investigating