Is Unbounce Down Right Now? Check if there is a current outage ongoing.

We are currently investigating an issue where the Unbounce App's left hand navigation briefly loads and then disappears for users that are invitees on an account. Thank you for your patience while we investigate this issue.

We are currently investigating an issue that is causing Unbounce.com not to load. This is only affecting Unbounce's main website and the Unbounce application and customer landing pages are working as per normal. If you need to log into Unbounce and do not have the direct link bookmarked, you can go to https://app.unbounce.com/login. Thank you for your patience while we investigate this issue.

Unbounce is currently experiencing a delay in delivering leads via webhook. Lead data is still being collected(no data loss) and will still be delivered. Leads can be viewed in the view leads section of the page overview screen. Subscribe to this status page to receive notifications on updates as they are made available.

This incident has been resolved. All affected leads have been successfully resubmitted to Mailchimp, and lead delivery is operating normally.

Mailchimp lead delivery has been restored. New leads are now flowing as expected. Any leads that failed during the outage will begin appearing shortly as we work through the backlog.

We're continuing to work on a resolution and will provide another update as soon as we have more information. If you have any questions, please contact our support team.

Unbounce is currently experiencing an issue with delivering leads to Mailchimp. Lead data is still being collected by Unbounce and will be delivered to Mailchimp once resolved. Leads can still be viewed in the view leads section of the page overview screen. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

This incident has been resolved. All affected leads have been successfully resubmitted to Mailchimp, and lead delivery is operating normally.

Mailchimp lead delivery has been restored. New leads are now flowing as expected. Any leads that failed during the outage will begin appearing shortly as we work through the backlog.

We're continuing to work on a resolution and will provide another update as soon as we have more information. If you have any questions, please contact our support team.

Unbounce is currently experiencing an issue with delivering leads to Mailchimp. Lead data is still being collected by Unbounce and will be delivered to Mailchimp once resolved. Leads can still be viewed in the view leads section of the page overview screen.We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

The issue with page level Scripts and CSS has now been resolved. Apologies for any inconvenience. All functionality should be as per normal.

We are currently investigating an issue where customers are unable to edit or view page level Scripts or Stylesheets. Scripts added via Script Manager appear unaffected at this time. Our Engineering Team is aware of the issue and investigating. Please watch this space for more updates. Published pages are functioning normally.

This incident is now resolved. The Publish / Republish button in the Classic Builder should now function as expected.

A fix has been implemented and the button is working in Classic Builder again. We are now monitoring the progress.

The Publish / Republish button within our Classic Builder isn't working at the moment. To publish / republish your pages in the meantime, use the button in the Page Overview screen. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

This incident is now resolved. All Popups and Sticky Bars should be working as expected. The cache has been cleared and no further action is needed.

A fix has been implemented. If your Popup or Sticky Bar isn't appearing still, try unpublishing and republishing them in the meantime. This should help purge the cache and allow the Popup or Sticky Bar to appear successfully.

Unbounce Popups and Sticky Bars are currently experiencing an outage. They won't appear when triggered. If your campaigns are reliant on them, we recommend pausing them until the issue is resolved. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

This incident is now resolved. Domains added during this time and new domains configure as normal. Please feel free to reach out to our Support Team if you have any questions.

New domains that were added after 10am PST (Feb 5) are stuck in the configuration stage because of an outage upstream with Cloudflare. Domains added before the outage are not affected. We are monitoring the issue and we'll be back with an update when the Cloudflare outage is resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Page uploads/downloads are not working currently. We're investigating into this issue.

This incident has been resolved.

app.unbounce.com is up again, we'll continue monitoring the results for now.

A fix has been implemented and we are monitoring the results.

We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Our development team is actively working on resolving this issue. We will update this space when more information is available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Page uploads/downloads are not working currently. We're investigating into this issue.

This incident has been resolved. The backlog of leads have been processed successfully and new leads are now processed at the normal rate.

The issue has been identified and a fix is being implemented.

Unbounce is currently experiencing a delay in processing leads. The lead data is still be collected and stored, but they will take some time to appear in app. Delivery of the leads to integrations will be delayed as well. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

After implementing a fix, page uploads and downloads are working now again as usual. The incident has been resolved.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

Page downloads/uploads currently aren't working. We're investigating into this issue.

Page Publisher has fully caught up with the higher volume of publishing tasks and publishing is now functioning as per normal. Any pages that started publishing should have completed publishing now as well. Thank you for your patience while we resolved this issue.

We've identified errors with page publishing due to a much higher than normal volume. We've identified and addressed the root issue and Unbounce's Page Publisher should catch up shortly. Some customers may see slow or delayed publishing in the interim. Live pages and other Unbounce app functionality is unaffected and functioning as per normal.

This incident has been resolved and all delayed stats have caught up. Please feel free to reach out if you have any questions or concerns.

A fix has been implemented and most delayed stats are catching up. We'll be monitoring the progress and share an update again when they have all caught up.

Unbounce is currently experiencing a delay in stats being displayed on the page overview screen. No data will be lost. Our developers are investigating and this space will be updated once we have more information.

The incident is resolved. Pages should publish and republish successfully. Feel free to reach out to our support team if you have any questions.

A fix has been implemented and we're monitoring the results.

Unbounce is currently experiencing an issue with publishing pages. Pages cannot be published or republished. Changes can still be saved in the page builder and no data will be lost. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

We've temporarily removed the ability to sign up for a new account using Google SSO. Once you have created an account with an email address and password, if you want to enable Google SSO, you can do so by following these steps: https://documentation.unbounce.com/hc/en-us/articles/360018397211-Using-Google-Single-Sign-On-SSO

We are currently investigating an issue where prospective customers are unable to complete the sign up process for a new Unbounce account when using Google Single Sign-On (SSO). If you are currently attempting to sign up, please create a new account using the email address/password option. Once your account is created, you can enable Google SSO following these steps: https://documentation.unbounce.com/hc/en-us/articles/360018397211-Using-Google-Single-Sign-On-SSO

This incident has been resolved. Pages should publish, unpublish, and republish successfully.

Unbounce is currently experiencing an issue with publishing pages. Pages cannot be published or republished with saved changes. Changes can still be saved in the page builder and no data will be lost. Live pages are unaffected in the meantime. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Some pages are getting stuck while being republished. We're investigating the issue.

Our email deliverability is back to it's pre-incident rate and we're confident that a regular rate of notifications are reaching their intended email servers. If email notifications from Unbounce had started being filtered to your junk/spam, you may still see them being filtered there, instead of your inbox. However, if you whitelist notifications@unbounce.com, support@unbounce.com, and our IP (208.117.48.234), the issue should be resolved going forward. For Outlook customers, if you are still seeing email filtered to Outlook's quarantine, please try the steps above. If that doesn't solve the issue, your Outlook admin can also take the following steps which should solve the issue for everyone in your organization: 1. log into exchange admin center, go to protection> spam filter. 2. on the general page, double-click the default policy in order to start editing it. 3. navigate to allow lists> sender allow lists. click add, and then in the selection dialog box, add the Unbounce email addresses. click ok to return to the allow lists page. Thank you for your patience while we worked on this issue with our 3rd party provider. If we can help with this or anything else, please don't hesitate to reach out to us via Support by clicking on the question mark (?) in the top right corner of the Unbounce app.

We are continuing to work with our 3rd party email provider to improve our deliverability. At this time, the vast majority of our emails are reaching recipient mail servers, however, some may still be going to spam/junk folders or Outlook's quarantine. If you are using a hosted version of Outlook (you manage your server vs. logging in via Outlook.com), your email notifications may be in Outlook's quarantine. These emails from notifications@unbounce.com can be released from Outlook's quarantine by following these steps: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/quarantine-end-user?view=o365-worldwide#release-quarantined-email. We became aware that some recipient Outlook.com, Hotmail.com, and Live.com email addresses were blocking Unbounce email notifications. Microsoft has now removed us from their block list and those emails have started to be delivered as per normal. They have informed us that it may be an additional 24-48 hours before all delivery is back to normal. Thank you for your continued patience as we work to resolve this issue fully.

We've fixed the underlying issue that was causing our emails to be placed on spam/block lists and otherwise get rejected from receiving mail servers. We continue to work with our 3rd party partner to ensure email reaches recipients inboxes reliably, however, email notifications should be reaching recipient email servers as of today, March 20th. If you are not seeing notifications in your inbox from today, please check your spam filter. If you are using Outlook, your email notifications may be in Outlook's quarantine. These emails from notifications@unbounce.com can be released from Outlook's quarantine by following these steps: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/quarantine-end-user?view=o365-worldwide#release-quarantined-email. Thank you for your patience. We'll update again once we're confident the majority of email is being delivered directly to customer inboxes.

We are currently investigating an issue where some customers are not receiving email notifications generated from within Unbounce, including, but not limited to Lead Notifications, Page Upload and Downloads, User Invitations. If you are expecting notifications that you have not received, please check your spam filter. If you are using Outlook, your email notifications may be in Outlook's quarantine. These emails from notifications@unbounce.com can be released from Outlook's quarantine by following these steps: https://learn.microsoft.com/en-us/microsoft-365/security/office-365-security/quarantine-end-user?view=o365-worldwide#release-quarantined-email. Thank you for your patience while we continue to investigate this issue.

Our developers deployed a fix for the issue.

The issue has been identified and a fix is being implemented.

Some users are seeing a blank red message when trying to invite new users. Our developers are investigating.

Our 3rd party provider is still experiencing some issues on their end. However, as we have not seen any errors in Unbounce and all domain functionality has been working for over 20-hours, we are confident that there is no longer an issue affecting Unbounce. As per the last update, any domains affected by the issue will have retried and be working currently. Please reach out to us via Support if you have any outstanding domain (or any other) issues. Thank you.

We are still waiting for confirmation from our 3rd party provider that they've resolve the issue on their end. However, we're no longer seeing errors from our side with domain creation. Any domains where the set-up was started during the outage should be completing set-up on their own, if they haven't already.

Due to an issue with a 3rd party provider, Unbounce currently can't complete the set-up of new domains. If you have started the set-up of a new domain as of approximately 8am PT onwards and that domain is showing as "Not Working," it is likely due to this issue. Once this issue is resolved, any new domain set-ups that were initiated during the outage will complete without manual intervention. Domains that were set-up and working before the outage started will be unaffected and any domains showing as "Working and Secure" in Unbounce should be serving pages and receiving traffic as per normal.

The stats have caught up.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Some pages have their visitor stats (visitors, views, and conversions) delayed. We're currently investigating.

Page Stats are now caught up and back up to date. Thank you for your patience while we resolved this issue.

Page Stats are now in the process of recovering and we are continuing to monitor the result.

We have identified the delay impacting Page Stats and are working to resolve it.

We are currently investigate a delay in Page Stats that are impacting some customers.

This incident has been resolved.

Unbounce is currently experiencing a delay in processing leads. Lead data will still be delivered and is still being collected by Unbounce. We have identified and resolved the problem, and will continue to monitor the progress of the processes. Subscribe to this status page to receive notifications on updates as they are made available.

This incident has been resolved.

The fix for the login issue has been deployed, and affected users should be able to log in successfully now. We're still looking into the republishing issue.

We're also investigating a separate issue where some pages are stuck in republishing.

We have received reports of some users being unable to log in to app.unbounce.com. These users are seeing a screen that says: "ERROR 500 We're sorry, something went wrong." We're currently investigating.

Cloudflare's API has been restored and all related Unbounce functionality is now working as per normal. Thank you for your patience while this issue was resolved.

The domains that already failed will be gradually retried over the next few hours.

Our developers have applied a fix for the domain issue. Domains can be added regardless of the Cloudflare status.

The domains that are failing to be added are retried automatically and will succeed once Cloudflare is available. Since Cloudflare is seeing an improvement, some failed domains have now succeeded.

The Cloudflare outage also affects new domain creation. New domains cannot currently be added to Unbounce.

When users change a popup/sticky bar configuration (targeting rules, frequency, etc.) or create a new popup/sticky bar, those changes might not become live, even after republishing. This is due to our infrastructure provider Cloudflare's outage: https://www.cloudflarestatus.com/.

We identified the reason that stats were not tracking was that the tracker script was unable to be loaded \(404 response\) through some WordPress hosting providers. On Oct 26, we rolled back the change to our stat tracking that introduced the use of that tracker script, which resolved the stats tracking issue for affected WordPress domains. We’re currently investigating which exact WordPress configurations were unable to load the tracker script so we can redeploy the change in the future.

This incident has been resolved.

The developers confirmed the tracking issues are related to WordPress server configurations that are incompatible with the Unbounce plugin. For more details about incompatibility, see https://documentation.unbounce.com/hc/en-us/articles/360000393623-Troubleshooting-WordPress-Plugin-Technical-Issues.

Our developers are currently investigating a stats tracking issue impacting some WordPress domains. Stats for pages on these domains are not being updated on page overviews.

Between 17:25 and 20:20 PDT we experienced an outage that affected all pages served through the latest version of the Unbounce WordPress plugin (v1.1.0). We have since implemented a fix for the root cause of the issue. We apologize for any inconvenience caused.

The issue affecting the Stripe app for Smart Builder has now been resolved. Thank you for your patience while we investigated this issue.

There are two areas affected: - Live Smart Builder pages with Stripe app products: visitors clicking on a Stripe product are not able to purchase. - Editing pages in Unbounce: Smart Builder pages with the Stripe app can't be published. Our developers are currently investigating.

The incident has been resolved. Uploading and downloading pages works fine again without any issues.

Uploading and downloading Unbounce pages currently isn't possible. Published pages are not affected. Our developers are investigating and this space will be updated once we have more information.

A fix has been implemented and any issues should now be resolved. Thank you for your patience while we worked to solve this issue.

Customers may see intermittent error messages when navigating within the Unbounce app. We have identified the issue and will be rolling out a fix shortly. All live pages, pop-ups, and sticky bars are working and unaffected by the app issues.

The incident is now resolved. New domain creation was also previously affected.

Visitor stats have caught up. Publishing is also working.

Visitor stats are still delayed but are recovering. There are still issues with publishing and republishing pages. Pages can be created, edited, and saved.

The page list and overviews are now accessible. AWS reported an improvement in error rates; however, they're still working towards full recovery.

AWS is investigating the issue: https://health.aws.amazon.com/health/status.

Visitor stats are also delayed.

There is an Amazon Web Services (AWS) Lambda outage at the moment, which is affecting the Unbounce app. The following is not accessible at the moment: - Navigating through the app - Page creation - Pages list and page overview - Publishing/unpublishing Page serving is not affected.

This incident has been resolved.

We are currently working with our third-party provider to investigate this issue.

The incident has been resolved. Newly added domains show up in the 'Change URL' list on the page overview again as usual.

The issue has been identified and a fix is being implemented.

Newly added domains are currently not showing up in the 'Change URL' list on the page overview, making it not possible to connect pages to newly added domains. We are investigating into this issue.

This incident has been resolved. Domains can now be deleted successfully. Thank you for your patience! Please reach out to our Support Team if you have any questions.

Unbounce is currently experiencing an issue with deleting domains. Domains can still be added and edited. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

The WordPress External Conversion Tracking stats will continue to be delayed for at least one day and then will catch up fully. Note that this disruption affects only pages that have the WordPress-specific External Conversion Tracking script. This script is 96 lines long and includes the keyword "UnbounceAnalytics." If you're using this script, you can update your pages to use the regular script listed here to avoid the stats delay: https://documentation.unbounce.com/hc/en-us/articles/203879180-Setting-Conversion-Goals-in-the-Classic-Builder#content2 https://documentation.unbounce.com/hc/en-us/articles/4403255913364-Setting-Conversion-Goals-in-Smart-Builder#content6 Once the regular script is installed, the new stats will come in immediately, without delay. Already delayed stats will catch up later. In the future, you will need to use the regular script on WordPress pages. We'll be sending additional communication about this to affected accounts. Please reach out to support if you have any questions.

A fix has been implemented. Currently, stats coming from External Conversion Tracking setup on Wordpress page are catching up and there will be a delay with displaying them on the page overview screen. No data will be lost. We'll update the status page once the stats have caught up.

Unbounce is currently experiencing a delay in conversion stats coming from External Conversion Tracking setup on Wordpress pages being displayed on the page overview screen. No data will be lost. External Conversion Tracking setup on non-Wordpress pages and regular stats are unaffected. Our developers are investigating and this space will be updated once we have more information.

The stats are caught up now.

The popup and sticky bar stats are recovering now.

We are currently investigating this issue.

This incident has been resolved. Smart Builder pages should publish successfully now.

A fix has been implemented and we're monitoring the results.

Unbounce is currently experiencing an issue with publishing Smart Builder pages. You may see this error after attempting to publish a Smart Builder page: Oops! There was a problem with your last Publish. Please try again. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.

This incident has been resolved. Delayed stats are caught up and the app is fully operational.

We are currently investigating an issue with app.unbounce.com where visitors may see an error message when trying to access the app. Stats shown in the app are also delayed. No data is lost. Our development team is actively working on resolving this issue. We will update this space when more information is available.

External Conversion Tracking stats are now caught up and back up to date. Thank you for your patience while we resolved this issue.

We're monitoring the results. Stats should catch up in a few hours.

Some lives pages were previously returning intermittent 503 errors. The fix that the developers implemented resolved the errors.

Unbounce is currently experiencing a delay in external conversions displayed on the page overview screen. No data will be lost. Our developers have determined the cause and implemented a fix.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Unbounce is currently experiencing a delay in external conversion stats being displayed on the page overview screen. No data will be lost. Our developers are investigating and this space will be updated once we have more information.

External Conversion Tracking stats are now caught up and back up to date. Thank you for your patience while we resolved this issue.

Fix is implemented. Currently monitoring. Stats are delayed longer than expected though no data is lost.

A fix has been implemented and we are monitoring the results.

Unbounce is currently experiencing a delay in external conversions being displayed on the page overview screen. No data will be lost. Our developers are investigating and this space will be updated once we have more information.

External Conversion Tracking stats are now caught up and back up to date. Thank you for your patience while we resolved this issue.

We have discovered and mitigated an issue with External Conversion Tracking. No data has been lost, but conversions triggered via Unbounce's External Conversion Tracking script are currently delayed. We expect our stats system to catch up and in-app stats to be accurate in approximately 2-3 hours. No other stats or systems have been affected.

All stats have caught up now. Stats update in real-time on the page overview again. The incident has been resolved.

Currently Only External Conversion Tracking delayed. No data lost.

The issue has been identified and a fix is being implemented.

Unbounce is currently experiencing a delay in stats being displayed on the page overview screen. No data will be lost. Our developers are investigating and this space will be updated once we have more information.

This incident has been resolved.

Page serving is now back to normal. The impact occurred between 4:16 PM PT to 4:53 PM PT. We are continuing to monitor the results.

Some live pages may load slowly or display an error. No data will be lost. Our developers are investigating and this space will be updated once we have more information. Subscribe to this status page to receive notifications on updates as they are made available.

Leads processing has now fully caught up and the app is functioning as per normal. Thank you for your patience while we work on finding a solution to this issue.

We've implemented a fix for this issue and the leads table should now be functioning in-app as per normal. Lead processing (including integrations) should be caught up in approximately 1-hour, if not sooner. Thank you for your patience while we investigated this issue.

We are currently investigating an issue affecting leads processing in Unbounce. Customers will not be able to view or export their leads in-app and leads processing is not working, resulting in integrations not working in real time. No data has been lost and we expect leads and integrations to catch up once we're able to find and implement a solution. Thank you for your patience while we work on finding a solution to this issue.

Stats have fully caught up and there are no more stats delays. The incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Unbounce is currently experiencing a delay in stats being displayed on the page overview screen for some but not all customers. No data will be lost. Our developers are investigating and this space will be updated once we have more information.

This incident has been resolved.

Customers may experience intermittent errors when connecting or transferring domains in app.unbounce.com. Published pages are not affected. Our developers are investigating and this space will be updated once we have more information.

We have addressed the issue that was causing the Unbounce App to show a 500 error. Customers should now be able to login and use the Unbounce as per normal. During the outage, only the App was affected and live, published pages remained live. Thank you for your patience while we worked on fixing this issue.

We are currently investigating an issue that is causing the Unbounce App to 500 error. Live, published pages are not affected. Thank you for your patience while we find a solution.

This incident has been resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

There is an issue with how background colors are displayed on some Smart Builder pages in the editor. This doesn't affect live pages, and we're currently investigating.

Affects customers' stats are now up to date and we're considering this issue fully resolved. We'll be discussing additional improvements we can make to our systems to become more resilient to these types of issues in future. Thanks for your patience while we worked on this issue. If you have any questions, please reach out to our Support Team via the contact form or chat in the Unbounce App.

We have identified the root issue and made changes to remediate the issue. For affected customers, delayed stats should catch up in approximately 3-hours. No data was lost and there should not have been any other issues affecting customers.

We're continuing to investigate the issue with stats reporting. We have identified that some customers may see a delay of up to 30-minutes with their stats updating in-app. All data is still being captured and there is no data loss.

We are currently investigating an issue with stats reporting. Customers may see a delay in stats changes appearing in-app, however, there is currently no data loss. Thank you for your patience while we work through this issue.

This incident has been resolved. Services were scaled up to mitigate all impact. If you have any questions or concerns, please feel free to get in touch with our Support Team.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

Unbounce is currently experiencing intermittent loading issues with live pages. Currently, only our page servers located in Singapore seem to be affected. Visitors located around Singapore might experience intermittent loading issues with live pages. Other regions are unaffected currently. At this time we cannot guarantee that pages will load or data collected. We recommend pausing any PPC or email campaigns until the issue is resolved. We are currently investigating this issue and are working to get it resolved as soon as possible. Subscribe to this status page to receive notifications on updates as they are made available.