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Last checked 2025-06-14T13:23:48.279Z from Ucraft's official status page

Historical record of incidents for Ucraft

Aug 13, 2024

Report: "Unplanned database maintenance"

Last update 2024-08-13T08:19:08.478Z

resolved2024-08-13T08:19:08.466Z

This incident has been resolved.

monitoring2024-08-13T07:49:11.277Z

A fix has been implemented and we are monitoring the results.

identified2024-08-13T07:43:26.936Z

The issue has been identified and a fix is being implemented.

investigating2024-08-13T07:43:14.956Z

We are currently investigating this issue.

Jun 25, 2024

Report: "ucraft.ai domain outage"

Last update 2024-06-25T07:57:40.551Z

resolved2024-06-25T07:57:40.533Z

This incident has been resolved.

monitoring2024-06-25T07:19:09.868Z

A fix has been implemented and we are monitoring the results.

identified2024-06-25T06:31:43.450Z

The issue has been identified and a fix is being implemented.

investigating2024-06-25T06:20:32.094Z

We are currently investigating this issue.

Nov 23, 2023

Report: "Database maintenance"

Last update 2023-11-23T22:19:39.581Z

resolved2023-11-23T22:19:39.567Z

This incident has been resolved.

monitoring2023-11-23T22:17:09.794Z

A fix has been implemented and we are monitoring the results.

investigating2023-11-23T22:04:41.432Z

We are currently investigating this issue.

Nov 21, 2022

Report: "Database maintenance"

Last update 2022-11-21T10:25:40.247Z

resolved2022-11-21T10:25:40.236Z

This incident has been resolved.

monitoring2022-11-21T10:24:53.288Z

A fix has been implemented and we are monitoring the results.

identified2022-11-21T10:10:58.720Z

The issue has been identified and a fix is being implemented.

investigating2022-11-21T10:10:52.030Z

We are continuing to investigate this issue.

investigating2022-11-21T10:10:41.129Z

We are currently investigating this issue.

Oct 31, 2022

Report: "Networking issue"

Last update 2022-10-31T18:19:18.638Z

resolved2022-10-31T18:19:18.623Z

This incident has been resolved.

monitoring2022-10-31T18:14:04.557Z

We are continuing to monitor for any further issues.

monitoring2022-10-31T18:13:44.200Z

A fix has been implemented and we are monitoring the results.

investigating2022-10-31T18:11:58.747Z

We are facing some issues on our internal networking

Oct 14, 2022

Report: "Database maintenance"

Last update 2022-10-14T08:43:11.943Z

resolved2022-10-14T08:43:11.929Z

This incident has been resolved.

monitoring2022-10-14T08:33:55.262Z

A fix has been implemented and we are monitoring the results.

identified2022-10-14T08:29:12.702Z

The issue has been identified and a fix is being implemented.

investigating2022-10-14T08:29:00.793Z

We are currently investigating this issue.

Sep 2, 2022

Report: "Degraded performance on SSL autorenews"

Last update 2022-09-02T14:21:31.213Z

resolved2022-09-02T14:21:31.195Z

This incident has been resolved.

identified2022-09-02T10:25:36.351Z

The issue has been identified and a fix is being implemented.

investigating2022-09-02T08:55:40.228Z

We are currently investigating this issue.

Aug 4, 2022

Report: "Problem with one of database replicas"

Last update 2022-08-04T06:15:27.187Z

resolved2022-08-04T05:30:00.000Z

This incident has been resolved.

identified2022-08-04T05:15:05.000Z

The issue has been identified and a fix is being implemented.

investigating2022-08-04T05:00:27.000Z

We are continuing to investigate this issue.

investigating2022-08-04T04:30:59.000Z

We are currently investigating this issue.

Jul 2, 2022

Report: "Some load balancers are facing temporary issues"

Last update 2022-07-02T07:18:46.865Z

resolved2022-07-02T07:18:09.135Z

This incident has been resolved.

investigating2022-07-02T00:17:01.000Z

We are currently investigating this issue.

Jun 23, 2022

Report: "Database maintenance"

Last update 2022-06-23T17:52:43.996Z

resolved2022-06-23T17:52:43.981Z

This incident has been resolved.

identified2022-06-23T17:09:40.365Z

The issue has been identified and a fix is being implemented.

Feb 20, 2022

Report: "Some load balancers are facing temporary issues"

Last update 2022-02-20T11:27:57.222Z

resolved2022-02-20T11:27:57.207Z

This incident has been resolved.

investigating2022-02-20T11:14:02.145Z

We are currently investigating this issue.

Jan 3, 2022

Report: "Database maintenance"

Last update 2022-01-03T22:42:58.142Z

resolved2022-01-03T22:42:58.127Z

This incident has been resolved.

identified2022-01-03T22:27:52.194Z

The issue has been identified and a fix is being implemented.

Nov 26, 2021

Report: "Database maintenance"

Last update 2021-11-26T13:40:28.143Z

resolved2021-11-26T13:40:28.129Z

This incident has been resolved.

identified2021-11-26T13:02:03.957Z

The issue has been identified and a fix is being implemented.

Report: "Database maintenance"

Last update 2021-11-26T12:41:28.641Z

resolved2021-11-26T12:41:28.625Z

This incident has been resolved.

monitoring2021-11-26T12:33:44.739Z

A fix has been implemented and we are monitoring the results.

Nov 23, 2021

Report: "Difficulties with some SSL certificates renewal"

Last update 2021-11-23T14:56:26.796Z

resolved2021-11-23T14:56:26.780Z

This incident has been resolved.

investigating2021-11-23T13:52:43.564Z

We are currently investigating this issue.

Oct 2, 2021

Report: "AutoSSL partial outage"

Last update 2021-10-02T08:27:02.149Z

resolved2021-10-02T08:27:02.129Z

This incident has been resolved.

investigating2021-10-01T18:48:57.203Z

We are currently investigating this issue.

Jun 2, 2021

Report: "Database maintenance"

Last update 2021-06-02T08:28:14.994Z

resolved2021-06-02T08:28:14.979Z

This incident has been resolved.

monitoring2021-06-02T08:27:43.927Z

A fix has been implemented and we are monitoring the results.

identified2021-06-02T07:08:59.735Z

The issue has been identified and a fix is being implemented.

investigating2021-06-02T07:08:50.137Z

We are currently investigating this issue.

May 8, 2021

Report: "issues with ucraft.site domain"

Last update 2021-05-08T00:18:46.171Z

resolved2021-05-08T00:18:46.155Z

This incident has been resolved.

monitoring2021-05-07T21:43:04.122Z

A fix has been implemented and we are monitoring the results.

identified2021-05-07T20:44:04.969Z

The issue has been identified and a fix is being implemented.

investigating2021-05-07T20:43:54.569Z

We are currently investigating this issue.

Apr 26, 2021

Report: "Site Creation Issue"

Last update 2021-04-26T10:21:33.929Z

resolved2021-04-26T10:21:33.914Z

This incident has been resolved.

monitoring2021-04-26T09:07:49.638Z

A fix has been implemented and we are monitoring the results.

identified2021-04-26T09:02:01.376Z

The issue has been identified and a fix is being implemented.

investigating2021-04-26T09:01:54.327Z

We are currently investigating this issue.

Dec 26, 2020

Report: "SSO Database Server Upgrade"

Last update 2020-12-26T16:21:51.280Z

resolved2020-12-26T16:21:51.269Z

This incident has been resolved.

monitoring2020-12-26T16:02:47.034Z

We will be performing a scheduled database maintenance on our SSO server. During that time registrations, logins and site creation platform-wise will be closed, however public websites will be up and running during the maintenance

Nov 26, 2020

Report: "Incident on GCP"

Last update 2020-11-26T06:32:29.536Z

resolved2020-11-26T06:32:29.524Z

This incident has been resolved.

monitoring2020-11-26T06:32:07.672Z

We are continuing to monitor for any further issues.

monitoring2020-11-26T06:32:03.536Z

A fix has been implemented and we are monitoring the results.

identified2020-11-26T06:31:58.490Z

The issue has been identified and a fix is being implemented.

investigating2020-11-26T06:23:46.018Z

We are currently investigating this issue.

Nov 22, 2020

Report: "Incident on Google Cloud Platform"

Last update 2020-11-22T18:24:06.467Z

resolved2020-11-22T18:24:06.416Z

This incident has been resolved.

monitoring2020-11-22T18:20:19.557Z

A fix has been implemented and we are monitoring the results.

identified2020-11-22T18:05:20.133Z

We are continuing to work on a fix for this issue.

identified2020-11-22T17:59:44.132Z

The issue has been identified and a fix is being implemented.

investigating2020-11-22T17:59:35.410Z

We are currently investigating this issue.

Nov 20, 2020

Report: "Maintenance"

Last update 2020-11-20T17:25:37.308Z

resolved2020-11-20T17:25:37.292Z

This incident has been resolved.

monitoring2020-11-20T17:25:24.467Z

A fix has been implemented and we are monitoring the results.

identified2020-11-20T17:25:05.917Z

The issue has been identified and a fix is being implemented.

investigating2020-11-20T17:21:58.199Z

We are currently investigating this issue.

Oct 21, 2020

Report: "Database maintenance"

Last update 2020-10-21T14:29:30.758Z

resolved2020-10-21T14:29:30.741Z

This incident has been resolved.

monitoring2020-10-21T14:08:44.117Z

We are continuing to monitor for any further issues.

monitoring2020-10-21T14:07:36.693Z

A fix has been implemented and we are monitoring the results.

identified2020-10-21T13:46:46.206Z

The issue has been identified and a fix is being implemented.

investigating2020-10-21T13:41:20.576Z

We are currently investigating this issue.

Oct 14, 2020

Report: "DB Maintenance"

Last update 2020-10-14T12:27:35.841Z

resolved2020-10-14T12:27:35.828Z

This incident has been resolved.

monitoring2020-10-14T11:58:13.683Z

A fix has been implemented and we are monitoring the results.

identified2020-10-14T11:47:16.592Z

The issue has been identified and a fix is being implemented.

investigating2020-10-14T11:46:36.082Z

We are currently investigating this issue.

Aug 4, 2020

Report: "Database maintenance"

Last update 2020-08-04T20:21:10.073Z

resolved2020-08-04T20:21:10.061Z

This incident has been resolved.

monitoring2020-08-04T20:19:17.289Z

We are continuing to monitor for any further issues.

monitoring2020-08-04T20:19:09.307Z

A fix has been implemented and we are monitoring the results.

identified2020-08-04T19:27:01.048Z

We are continuing to work on a fix for this issue.

identified2020-08-04T19:26:46.580Z

The issue has been identified and a fix is being implemented.

investigating2020-08-04T19:22:26.409Z

We are currently investigating this issue.

Jul 28, 2020

Report: "Short Scheduled Maintenance"

Last update 2020-07-28T10:33:16.520Z

resolved2020-07-28T10:33:16.505Z

This incident has been resolved.

investigating2020-07-28T10:32:48.424Z

We are continuing to investigate this issue.

investigating2020-07-28T10:12:18.431Z

We are performing a scheduled security patch on cookies both on Ucraft builder and accounts. It will take just 2 minutes, and after we complete the update successfully, the system will forcefully log you out. You will need to log in again to continue your work.

Jul 21, 2020

Report: "Database maintenance"

Last update 2020-07-21T11:25:57.620Z

resolved2020-07-21T11:25:57.606Z

This incident has been resolved.

monitoring2020-07-21T10:01:37.073Z

A fix has been implemented and we are monitoring the results.

identified2020-07-21T09:39:39.986Z

The issue has been identified and a fix is being implemented.

investigating2020-07-21T09:39:29.901Z

We are currently investigating this issue.

May 25, 2020

Report: "Database maintenance"

Last update 2020-05-25T14:35:45.526Z

resolved2020-05-25T14:35:45.511Z

This incident has been resolved.

monitoring2020-05-25T14:28:20.177Z

A fix has been implemented and we are monitoring the results.

identified2020-05-25T14:02:42.707Z

The issue has been identified and a fix is being implemented.

investigating2020-05-25T13:52:51.634Z

We are currently investigating this issue.

May 22, 2020

Report: "Database maintenance"

Last update 2020-05-22T15:13:32.788Z

resolved2020-05-22T15:13:32.773Z

This incident has been resolved.

monitoring2020-05-22T15:11:39.925Z

A fix has been implemented and we are monitoring the results.

identified2020-05-22T14:48:07.096Z

The issue has been identified and a fix is being implemented.

investigating2020-05-22T14:46:04.560Z

We are currently investigating this issue.

May 13, 2020

Report: "Database maintenance"

Last update 2020-05-13T12:50:42.418Z

resolved2020-05-13T12:50:42.402Z

This incident has been resolved.

investigating2020-05-13T12:47:25.240Z

We are currently investigating this issue.

Jul 19, 2019

Report: "SSL Certificate issuance problems"

Last update 2019-07-19T20:41:17.779Z

resolved2019-07-19T20:41:17.762Z

The incident has been resolved! All the domains are now safe and secure!

monitoring2019-07-19T13:15:00.611Z

We’re currently experiencing some problems with issuing SSL certificates for the custom domains connected to some of our cloud instances on Google. If you SSL cert has an issue and you still see this, that means your website is on that very instance with the issue. Please ignore this if your website is up with Ucraft SSL.

Jul 4, 2019

Report: "Some websites' public modes are down, due to the outage reported by Google Cloud"

Last update 2019-07-04T05:16:34.940Z

resolved2019-07-04T05:16:34.924Z

This incident has been resolved.

monitoring2019-07-04T05:14:19.782Z

the outage is completely resolved on Google's end, so all the websites are operational, up and running!

monitoring2019-07-03T20:51:57.926Z

Some websites are not available to the public because of the outage reported by Google. Google said Tuesday's "disruptions" to Google Cloud Networking and Load Balancing were caused by physically damaged fiber bundles serving its us-east1 data center in South Carolina. You can track the status of this outage on Google Cloud's Status Page here: https://status.cloud.google.com/incident/cloud-networking/19016

Oct 24, 2018

Report: "Ucraft Accounts Default Service"

Last update 2018-10-24T15:51:53.948Z

resolved2018-10-24T10:30:16.175Z

The Ucraft Accounts default service was down, which resulted in interrupted service for your account login, my sites, therefore your website's Edit modes. However the public modes were up and running