Is TunnelBear Down Right Now? Check if there is a current outage ongoing.

TunnelBear is currently experiencing a Major Outage

Last checked 2025-06-14T13:15:48.121Z from TunnelBear's official status page

Historical record of incidents for TunnelBear

Feb 7, 2024

Report: "test incident"

Last update 2024-02-07T20:51:03.114Z

resolved2024-02-07T20:51:03.093Z

This incident has been resolved.

monitoring2024-02-07T20:50:00.322Z

A fix has been implemented and we are monitoring the results.

investigating2024-02-07T20:49:22.902Z

this is a test incident, please ignore

Nov 10, 2021

Report: "Database Connectivity Issues"

Last update 2021-11-10T15:38:26.470Z

resolved2021-11-10T12:00:00.000Z

Database connectivity issues prevented us from fetching up to date vpn data. This could cause issues with starting vpn connections.

Oct 15, 2020

Report: "Elevated Error Rate for Polarbackend"

Last update 2020-10-15T18:36:01.343Z

resolved2020-10-15T13:30:00.000Z

We briefly experienced an elevated error rate in our Polarbackend application due to a database connection issue. This incident was very brief and has been resolved.

Oct 9, 2020

Report: "PolarBear Elevated Error Rate"

Last update 2020-10-09T18:14:36.720Z

resolved2020-10-09T18:14:36.708Z

Everything is back to normal

investigating2020-10-09T18:11:50.989Z

Underlying issue was fixed, we're starting to see error rates come down.

investigating2020-10-09T17:54:42.413Z

We are seeing elevated error rates in our PolarBear API backend. We are investigating the issue.

Aug 30, 2020

Report: "Multiple Applications Having Connectivity Issues"

Last update 2020-08-30T16:58:49.624Z

resolved2020-08-30T16:58:49.604Z

The issue has now been resolved. All systems are now 100% operational.

investigating2020-08-30T11:14:12.576Z

The issue appears to be with the upstream's network provider. This is getting looked into.

investigating2020-08-30T10:56:48.488Z

It looks like our VMFarms-hosted applications are having network issues. They are either completely or partially down. While our PolarBear API itself (which is hosted on AWS) is not down, it's dependency on TunnelBear API is causing a partial outage as well.

investigating2020-08-30T10:54:59.278Z

We are currently investigating this issue.

Jul 17, 2020

Report: "CloudFlare DNS Issues"

Last update 2020-07-17T22:31:14.760Z

resolved2020-07-17T22:31:14.745Z

This incident has been resolved.

monitoring2020-07-17T22:11:26.482Z

A fix has been implemented and CloudFlare is monitoring the results.

identified2020-07-17T22:00:36.600Z

We are continuing to work on a fix for this issue.

identified2020-07-17T21:57:56.492Z

CloudFlare is implementing a fix.

investigating2020-07-17T21:46:53.620Z

Our upstream DNS provider CloudFlare is experiencing issues with their network: https://www.cloudflarestatus.com/. APIs and sites may be unreachable.

Jun 29, 2020

Report: "Degraded Service Across all APIs"

Last update 2020-06-29T15:42:52.895Z

resolved2020-06-29T15:42:52.884Z

This incident has been resolved.

monitoring2020-06-29T15:25:26.896Z

A fix has been implemented and we are monitoring the results.

identified2020-06-29T14:43:46.988Z

Our proxies have been identified as overloaded resulting in slower than normal response times. We are working on a solution.

Jun 16, 2020

Report: "CloudFlare is Down"

Last update 2020-06-16T18:09:18.226Z

resolved2020-06-16T18:09:18.211Z

This incident has been resolved.

monitoring2020-06-16T18:06:37.167Z

Issue appears to be resolved.

identified2020-06-16T18:04:47.174Z

Our edge provider Cloudflare currently appears to be down. This is impacting all of our APIs and services.

Jun 3, 2020

Report: "All APIs Down"

Last update 2020-06-03T18:33:20.079Z

resolved2020-06-03T18:33:20.065Z

This incident has been resolved.

monitoring2020-06-03T18:29:17.618Z

The switch has been replaced and we are monitoring our systems.

identified2020-06-03T18:17:37.410Z

A switch has failed with an upstream provider. They are working on replacing it.

investigating2020-06-03T18:11:01.666Z

We are currently investigating this issue. It seems to be originating from an upstream provider.

May 12, 2020

Report: "PolarBear API Outage"

Last update 2020-05-12T14:20:21.462Z

postmortem2020-05-12T14:19:23.019Z

There was an incident with our PolarBear database, where a column outgrew it's type. We performed a migration and service was restored. The autoincrementing `id` column had type of `int`, and the size of the column grew past the limit of `2,147,483,647`. The solution was to convert the column to a `bigint`.

resolved2020-05-10T14:13:00.000Z

PolarBear API is down due to database issues.