Historical record of incidents for TuneIn
Report: "Outage on Tunein.com"
Last updateWe've implement a fix for this and all services are now available.
We've identified an issue affecting Tunein.com and some app resources. We are working on resolving the issue as quickly as possible.
Report: "Degraded performance on TuneIn website and mobile apps"
Last updateThis incident has been resolved.
We have identified the root cause of this issue and are working to implement a fix. TuneIn website and mobile apps may still experience slowness and errors.
We are currently investigating an issue affecting our Core API. This issue is causing degraded performance on the TuneIn website and mobile apps.
Report: "TuneIn Service Degradation"
Last updateThis incident has been resolved.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
We are currently experiencing service degradation to our services, we are actively investigating the issue. We will send updates as soon as they become available. Thank you for your patience!
Report: "Issue with some news stations"
Last updateWe have identified an issue with a number of our free and premium news stations. We are working to restore content as soon as possible.
Report: "TuneIn Unavailable due to Widespread Cloudflare outage"
Last updateCloudflare has implemented a fix and the issue is now resolved. We will continue monitoring this to ensure our services do not experience any further impact.
Cloudflare has indicated that they have identified the root cause and have implemented a fix. We will continue to monitor this situation.
Due to an ongoing issue with our CDN provider Cloudflare (a core dependency of TuneIn) A majority of our services are impacted and unavailable. We are working with Cloudflare to restore services as quickly as possible.
Report: "TuneIn Service Degradation"
Last updateThis issue has been resolved.
A fix has been implemented and we are actively monitoring the situation.
We have identified the root cause of this issue and are working to implement a fix.
We are investigating an issue affecting our APIs responsible for displaying and playing content on tunein.com and TuneIn mobile apps.
Report: "TuneIn Unavailable on Google Assistant Powered Devices"
Last updateThis incident has been resolved.
A fix has been implemented for this and we are currently monitoring the results.
We have identified an issue affecting Google Assistant enabled devices. TuneIn is currently not available via voice commands on Google Assistant. We are actively investigating this issue and will provide updates as they become available.
Report: "News and Music Degraded Performance"
Last updateThis issue has been resolved. Stations should play normally now. Please reach out to support@tunein.com if you have any further issues.
TuneIn-hosted stations are back online; however, the HLS variant of these streams are still unavailable.
We are currently investigating an issue affecting TuneIn music stations and premium news stations.
Report: "Playback issues with TuneIn Content"
Last updateThis issue has been resolved. If you have any further Issues, please contact support@tunein.com
We have identified the cause and have implemented a fix. We will be monitoring this situation to verify streams resume playing properly.
We are currently investigating an issue affecting TunIn music streams, as well as premium news.
Report: "Search functionality is in a degraded state"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Intermittent playback issues on free and premium news streams"
Last updateTuneIn's upstream provider is experiencing intermittent internet issues, this is resulting in intermittent playback issues on free and premium news streams.
Report: "Service degradation - Core API"
Last updateTuneIn's mobile app, web app, and consumer electronics integrations were effectively unavailable from 6:56 AM - 7:53 AM PT.
Report: "Tunein.com playback issues on free version of news streams"
Last updateThis is impacted the ad-supported, free versions of CNN, Fox News Talk and MSNBC on Tunein.com. TuneIn mobile apps and consumer electronics integrations were not impacted.
Report: "Service degradation - Backend Streaming Platform"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Intermittent issues on Tunein.com"
Last updateThis incident has been resolved.
We are currently investigating this issue.
Report: "Degraded functionality on login API calls"
Last updateThis incident has been resolved.
The issue has been identified and a fix is being implemented.
We are continuing to investigate this issue.
We are currently investigating this issue.
Report: "Service Degradation"
Last updateThis issue has been resolved
A fix has been deployed and we are seeing our services return to a normal state. We will be carefully watching to ensure stability.
We are continuing to work on a fix for this issue.
We are investigating an issue impacting our web, mobile, and integrated devices.
Report: "CNN outage"
Last updateCNN was offline from 2:50 PM - 2:55 PM due to an issue with the source provider.
Report: "Service degradation - TuneIn.com and APIs"
Last updateTuneIn services were unavailable from approximately 12:33 PM - 12:38 PM PDT. This was due to an upstream outage at our CDN provider.
Report: "TuneIn Outage"
Last updateThis issue is now resolved
A fix has been implemented and we are currently monitoring the status.
We are currently investigating an outage impacting tunein.com as well as our mobile applications.
Report: "Two minute outage on Tunein.com"
Last updateFrom 1:53 - 1:55 PM PT, Tunein.com was unavailable. We've identified the root cause and are working to deploy a permanent fix.
Report: "CNBC Premium Outage"
Last updateThis incident has been resolved.
There is a nationwide outage at the provider of this stream. We'll update as more information becomes available.
Report: "Service degradation"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating this issue.
Report: "Service degradation - Sonos"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating this issue.
Report: "Increased Latency on Tunein Services"
Last updateTuneIn services have returned to a stable condition. we will continue to monitor this to verify full functionality.
We have implemented a fix for this issue and are currently monitoring the situation.
We are investigating some issues causing degraded performance of TuneIn.com and our Core API's. We are working to maintain stability across our platform and will update when we have more information. Thank you for your patience.
Report: "Service Degradation"
Last updateA fix was implemented as of 4:50 AM PT and this issue is resolved.
We are continuing to investigate this issue.
Streams are currently unavailable. We're working on a fix.
Report: "Service Degradation: Increased exceptions and latency"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on this issue. We've implemented a potential fix and are monitoring closely.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
TuneIn services are currently in a slightly degraded state, error rates and latency are higher than normal and we are actively working on a resolution. We'll follow up as more information becomes available.
Report: "Partial Stream Outage"
Last updateThank you for your patience.
All streams are back online.
Fox News Talk and all MLB games are affected. We are currently investigating and will provide an update as soon as more information becomes available.
Report: "Tunein curated music stations maintenance"
Last updateThis work has been completed.
Begining at 9pm Pacific time, we will be performing maintenance on the servers hosting our curated music stations. Users may experience songs changing or up to 90 seconds of dead air while these stations are updated. This work should be completed by 11pm Pacific time.
Report: "BBC News Podcast Errors"
Last updateThis incident has been resolved.
We are experiencing an issue with The BBC News podcast. We are working with The BBC to resolve this issue ASAP.
Report: "Service degradation"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are currently investigating an issue with content failing to populate and be accessed on both web and mobile apps.
Report: "Partial outage on a subset of music streams"
Last updateThis incident has been resolved.
We are continuing to monitor for any further issues.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We're currently experiencing a partial outage on a number of free and premium music streams. We're investigating this issue and working on a fix.
Report: "Intermittent outages on several music stations"
Last updateThis incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
We have identified an issue that has caused several of our music stations to have occasional intermittent outages. Our teams are actively working on a solution.
Report: "OPML latency and service desegregation"
Last updateThis incident has been resolved.
A fix has been implemented and we're monitoring the results.
We are currently investigating this issue.
Report: "OPML latency and service desegregation"
Last updateAll services have been restored and are operational.
We have implemented a fix for this issue and are actively monitoring the stability of both our API's and our web and mobile platforms.
We are currently investigating this issue.
Report: "Degraded API performance"
Last updateUser functionality has been fully restored.
We have found the source of this issue and have applied a fix. We are seeing improved performance across all devices.
We are currently investigating an issue impacting our API's. Users may experience latency while trying to reach TuneIn services.
Report: "Brief Internal System Interruption"
Last updateThis incident has been resolved.
We're actively monitoring this situation ensuring that our services are back up and running.
We've experienced a brief internal system interruption that affected our web and mobile application. We've identified the issue and have applied a fix.
Report: "Increased API Latency"
Last updateWe experienced a brief internal system disruption affecting our APIs. We've implemented a fix and are looking into the root cause.
Report: "Scheduled Maintenance"
Last updateMaintenance has been completed.
We are currently performing scheduled maintenance. During this time users will not be able to access/modify their current account or create new accounts.
Report: "Partial Outage"
Last updateOur system has stabilized. This issue has been resolved.
TuneIn is currently recovering from a brief partial outage. We are monitoring our infrastructure as the issue is being addressed.
Report: "TuneIn Website Down"
Last updateResolved at 2:59pm.
Between 2:49pm and 2:59pm, TuneIn website experienced latency which caused timeout.
TuneIn website is back up. We are currently monitoring website performance.
We are currently investigating this issue.