Is Trustpilot Down Right Now? Check if there is a current outage ongoing.

Some users are having trouble logging in or signing up for an account right now. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

We are currently investigating an incident affecting the successful publishing of submitted reviews. We'll provide further updates by 12:00 UTC.

The issue has been identified and a fix is being implemented.

Some users are having trouble signing up for a free business account using the Google Sign-up option. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Some users are having trouble signing up for a free business account using the Google Sign-up option. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

This incident has been resolved.

Some users are having trouble accessing our business app at the moment. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

This incident has been resolved.

We continue to monitor the situation, and all signs look good. We're working on reprocessing any delayed webhook events. This has taken a little longer than expected. We'll provide an update on progress by 11:00 UTC.

We continue to monitor the situation, and all signs look good. We're working on reprocessing any delayed webhook events and anticipate completing this data reconciliation by early afternoon, ~13:00 UTC.

A fix has been deployed. We'll begin to cautiously reprocess delayed product updates whilst continuing to monitor the situation.

We believe we have identified a contributing factor to this incident and are testing a potential fix. Some customers may continue to see stale product information and we plan to reprocess product updates once we have confidence that a fix has been found.

We continue to investigate this issue and will provide further updates when they become available.

We continue to investigate this issue and will provide further updates when they become available.

We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

We are aware of an issue affecting the recency of product catalogs for some of our integrations, including but not limited to: Wix and Shopify. This means that updates made by customers using our integrations may not yet be reflected in the product catalogs hosted on our platform. We're actively investigating this issue, and will provide further updates as new information becomes available. No action is required on the part of our integrations customers, and product catalog updates will be reprocessed once this issue has been resolved.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

Users may be experiencing a partial outage with Zapier integration invitations. The Trustpilot team has identified the issue and is currently working on a permanent solution.In the meantime, if you need to send invitations via Zapier urgently, we recommend re-authenticating the Zapier integration.We apologize for any inconvenience this may cause.

Some users are having difficulty with re-authenticating with our integration on Zapier at the moment, no invitations are being sent. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

Users may be experiencing a partial outage with Zapier integration invitations. The Trustpilot team has identified the issue and is currently working on a permanent solution. In the meantime, if you need to send invitations via Zapier urgently, we recommend re-authenticating the Zapier integration. We apologize for any inconvenience this may cause.

Some users are having difficulty with re-authenticating with our integration on Zapier at the moment, no invitations are being sent. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

Degraded performance on consumer profile pages. We are currently investigating.

The fix has now been confirmed.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

At the moment we're experience data replication issues in our backend. We're currently working on this issue. We're sorry for any inconveniences.

Thanks for your patience. Having monitored the situation for some time, we're happy that it is now resolved.

The fix that we've deployed may mean you need to sign out of your b2b account, and sign back in again.

We have identified the issue, deployed a fix to address the issue, and we continue to monitor the situation.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

A fix has been implemented. We are currently monitoring the situation.

We are continuing to investigate this issue.

Currently, business users are unable to log in to the B2B app using SSO.

This incident has been resolved.

A fix has been implemented. We are actively processing through the queue of delayed review invitation emails, and will continue to monitor progress.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We're aware of an issue delaying the sending of review invitations emails and custom template emails. We're currently investigating.

This incident has now been resolved and the B2B app is fully functional. Thank you for your patience and understanding.

B2B app performance has been restored to normal, and we are actively monitoring our systems. Thank you for your patience and understanding.

The issue has been identified and a fix is being implemented.

We are currently experiencing intermittent loading issues with our B2B application. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience and appreciate your patience.

We're happy to share that the backlog of review invitation emails has been cleared. Thank you for your patience and understanding.

We have identified and resolve the issue causing delays to review invitation emails being delivered. We estimate that the backlog of pending review invitation emails should be cleared in ~2-3 hours. We'll provide a further update by 21:00 UTC.

We continue to investigate the root cause of these email invitation delays, and we thank for your patience. We'll provide a further update by 19:00 UTC.

We continue to investigate the root cause of these email invitation delays, and we will provide a further update by 16:00 UTC.

We continue to investigate the root cause of these email invitation delays, and we thank for your patience. We'll provide a further update by 15:00 UTC.

We're aware of an issue delaying the sending of review invitations emails and custom template emails. We're currently investigating and aim to provide a further update by 14:00 UTC.

The email backlog has been cleared, and business email delivery has returned to normal operations.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating a service disruption with the sending of business-related emails.

Our engineering teams have cleared the queue, all invitations is now sent out.

We are continuing to monitor for any further issues.

Invitation emails using custom templates that were scheduled to be sent between approximately Monday, 9 September at 13:00 and Monday, 9 September at 13:30 UTC are currently queued, and our engineering teams are working to clear this queue.

The test invitation feature has been re-enabled and all platform features are fully operational. We appreciate your patience.

The backlog of queued emails has been cleared, the test invitation feature remains disabled at this time. We appreciate your patience.

We have implemented a partial fix and all emails are being successfully sent. Note that our test invitation feature will be disabled while our systems clear the backlog of queued emails to be sent. We appreciate your patience.

We are continuing to work on a fix for this issue. We appreciate your patience.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently Investigating a service disruption for the sending of review invitations using a custom template.

We're happy to confirm that the backlog of delayed review invitation emails has been cleared. Thanks for your patience.

We are actively processing through the queue of delayed review invitation emails, and will continue to monitor progress.

We are continuing to work on a fix for this issue.

We are aware of a delay in sending review invitation emails, effective from 17:26 BST. As of 19:02 BST review invitation emails are being successfully sent. This represents a period of ~90 minutes in which review invitation emails have been queued. We are actively working to process this backlog, and hope to have these emails delivered as soon as possible. Thanks for your patience.

This incident has been resolved.

Invitations in the waiting queue are now being delivered and we are monitoring the results.

We're continuing to work on resolving this issue, and we'll share updates as soon as we are able.

We're continuing to work on resolving this issue, and we'll share updates as soon as we are able.

We have identified the cause of the delay in sending default template invitations and are working to resolve the issue and clear the backlog as soon as practically possible. Thank you for your patience.

Some invitations sent using our default template have been queued up and not delivered due to an issue which we are currently investigating. We have introduced a fix to ensure that new invitations will be sent out, and are working to process delivery of the queued invitations as quickly as possible.. This has not affected invitations sent using custom templates.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate possible resolutions for this issue. We appreciate your patience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are currently experiencing performance degradation in our B2B and B2C application, affecting invitations creation, widget performance, general application performance, and the ability for users to post new reviews. Our team is actively working to resolve these issues and restore optimal performance as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Thank you.

This incident has been resolved.

A fix has been implemented, and we are now monitoring the situation. We are sorry for any inconveniences caused by this incident.

We are currently experiencing a service disruption that affects the sending of default template invitations. As of now, no invitations from our default accounts are being dispatched. Please note that custom template invitations are not affected and are being sent as usual.

Meta has recovered from an earlier outage impacting Facebook Login, and services have now been restored: https://metastatus.com/facebook-login

Facebook Login at Meta is recovering from disruptions: https://metastatus.com/facebook-login

We're monitoring the Meta status page: https://metastatus.com

This incident has been resolved.

The issues has been resolved and we are monitoring the affected services.

We're currently working to resolve an issue that may temporarily affect scheduling invitations through our API method.

This incident has been resolved.

We are continuing to monitor for any further issues.

The root cause of the issue has been addressed and services are getting gradually restored. We'll continue to monitor the situation.

The issue has been identified and a fix is being devised.

We are continuing to investigate this issue.

At the moment, we're experiencing a high error rate on our APIs at api.trusptilot.com and invitations-api.trustpilot.com respectively. As as result, users cannot log in and leave reviews at the moment. We are working towards a swift resolution to the aforementioned. We are sorry for any inconveniences.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Some users are having trouble writing and submitting product reviews right now. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

This incident has been resolved.

We've successfully deployed a fix, and we're actively monitoring the situation. We hope to mark this incident as resolved by 12:30 UTC.

We've identified a possible solution, and we are working to deploy a change soon. Further updates by 12:00 UTC.

We are aware of an issue displaying reviews affecting both business customers and consumers. We're actively investigating and shall provide an update no later than 11:30 UTC

Thank you for being so patient. We're happy to confirm that the incident affecting the invitation inbox of our B2B customers has been resolved.

We've identified the issue, and regular service should be restored soon. We'll continue to monitor the situation and provide a further update no later than 18:00 UTC

Thanks for your patience. We're continuing to investigate this problem.

We're aware that our B2B customers are experiencing issues accessing their review inbox, and we're actively investigating. We'll provide further updates no later than 18:00 UTC.

This incident is now resolved.

We've deployed a fix, and we're actively monitoring the situation. We expect this issue to be fully resolved in the next 30 minutes. Thanks for your patience.

We are aware of an issue preventing users from signing in to our B2B application. We're actively working on resolving the issue. Further updates will be provided at 15:30 UTC.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

This is affecting all email widgets apart from Newsletter 3

We have confirmed that all pages previously affected are now considered resolved.

Our third party have confirmed that they have rolled out a fix and we are seeing the pages which were not loading or rendering properly across markets on business.trustpilot.com and legal.trustpilot.com returning to normal as suspected. We will continue to monitor throughout the day.

We are continuing to work on a fix for this issue.

The issues we are experiencing where certain pages are not loading or rendering properly across markets on business.trustpilot.com and legal.trustpilot.com is ongoing, we have identified an issue with resolving certain data from our 3rd party. The 3rd party are actively investigating on their end and as soon as they have implemented a fix we hope services should return to normal on our end.

We have identified an issue with a 3rd party provider resulting in some pages not resolving data causing them to be unreachable, once we get confirmation that they have implemented a fix we will provide further updates.

We are currently investigating issues regarding booking a demo and the free sign-up pages, we will update once we know more.

This incident has been resolved.

We are continuing to monitor for any further issues.

A fix has been implemented and we are monitoring the results.

We are aware of issues affecting availability of our Business and Legal sites. This might be related to an ongoing outage with a 3rd party provider. We thank you for your patience, and we'll continue to do what we can to mitigate this issue as much as possible.

This incident has been resolved.

We are currently experiencing issues regarding service reviews showing up with a considerable delay time on the B2B app. At the time of writing, we are working on addressing the aforementioned as soon as we are able. We are sorry for any inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

Some users are having trouble replying to reviews. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

This incident has been resolved.

We are continuing to monitor any further issues. Some customers may experience data discrepancies as the incident resolves.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are working on resolving the problem.

This incident has been resolved.

We are aware of some service degradation to some of our business features. There should be no impact on our main trustpilot.com site.

The issue impacting some business features has been resolved.

We're aware of service degradation to some business features. There should be no impact to the main trustpilot.com site.

This incident has been resolved.

We'll continue to monitor the fix over the weekend.

We've identified the issue and a fix has been put in place.

We're investigating reports of some users encountering a blank screen when they sign in to our B2B application,

This incident has now been resolved. Review replies should be shown in both the Consumer and B2B app, as expected. We are in the process of restoring any missing review replies, and any pending support requests will be handled by our support team.

We have identified the cause of the issue, and are working to resolve it. We'll provide a further update by 29 Sep, 08:00 UTC

We're working on a resolution to this intermittent issue, and will provide a further update in due course.

We're still working to identify the issue.

We are aware of an issue causing delays in showing review replies. We are actively investigating. We'll provide a further update at 10:15 UTC

This incident has been resolved.

We are continuing to work on a fix for this issue.

We are currently experiencing issues with processing data throughout a number of our services, which might cause certain information to be outdated. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

This incident has been resolved.

We are still working to resolve this issue, and we appreciate your patience. Image and reviews sharing via the business/b2b app works again. Facebook sign-in is expected to be restored next week.

We are still working to resolve this issue, and we appreciate your patience. In the interest of transparency, we are temporarily removing the option to sign in with Facebook until we can be confident that the issue is resolved. This also affects image and reviews sharing in the b2b app.

We are still working to resolve this issue, and we appreciate your patience. In the interest of transparency, we are temporarily removing the option to sign in with Facebook until we can be confident that the issue is resolved.

We are continuing to work on a fix for this issue.

We are continuing to work on a fix for this issue.

We are continuing to work on resolving this issue. Thank you for your patience.

We understand where the problem is, and we continue to work with Facebook to resolve the issue. Thank you for your understanding.

We have identified the issue, and are working with Facebook to restore service. Thank you for your patience.

We are experiencing problems with Facebook sign-ins. This also impacts sharing of generated images and reviews, via Facebook. Our engineers are investigating, and we'll update this page when we have an update.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate, and will provide a further update by 11:00 UTC

We are continuing to investigate, and will provide a further update by 10:30 UTC

We are continuing to investigate the cause of the problem. We'll provide an update by 10:00 UTC.

All users of the service reviews page in our Business application are currently affected by processing delays on review creation and review management. This includes replies and tag changes. We apologize for the inconvenience and will update as soon as delays are resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

All users of the service reviews page in our Business application are currently affected by processing delays on review creation and review management. This includes replies and tag changes. We apologize for the inconvenience and will update as soon as delays are resolved.

This incident has been resolved.

Delays in service reviews should be resolved.

We are continuing to investigate this issue.

Users are currently experiencing delays in service reviews, where new reviews and updates like replies and tag modifications are delayed after submission in the Service Reviews page in the business portal. Delays can be up to 15 minutes. The page is still interactive and actions can be submitted without problem. Reviews are similarly delayed from showing on www.trustpilot.com. We apologize for the inconvenience.

This incident has been resolved.

A fix has been implemented and we're monitoring the results.

We are continuing to investigate this issue.

All users of the service reviews page in our Business application are currently affected by processing delays on review creation and review management. This includes replies and tag changes. We apologize for the inconvenience and will update as soon as delays are resolved.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we're monitoring the results.

We have identified the root cause and are taking steps to fix the issue.

We're experiencing issues with searching for domains on trustpilot.com. We're currently investigating the root cause.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are currently experiencing issues with processing data throughout a number of our services, which might affect creating and updating reviews and replying to reviews. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue have been identified, traffic is back to normal and we're monitoring the situation.

We're experiencing an elevated level of errors on trustpilot.com and are currently looking into the issue.

This incident has been resolved.

Processing service reviews have been fixed, we still see some delays in calculating the TrustScore for some domains.

We are continuing to work on a fix for this issue.

Since yesterday we have had trouble processing service reviews. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.

We are currently experiencing issues with processing data throughout a number of our services, which might cause certain information to be outdated. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.