Is Tokeny Down Right Now? Check if there is a current outage ongoing.

Tokeny is currently Operational

Last checked 2025-06-14T13:17:56.288Z from Tokeny's official status page

Historical record of incidents for Tokeny

May 28, 2025

Report: "Deployment of Release 1.50"

Last update 2025-05-28T06:00:00.000Z

Completed2025-05-28T06:00:00.000Z

The scheduled maintenance has been completed.

In progress2025-05-28T03:00:00.000Z

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled2025-05-27T05:03:00.000Z

We will be undergoing scheduled maintenance during this time.The access of our services could be disturbed during this maintenance.We are sorry for the inconvenience

Jul 6, 2022

Report: "Network issue Polygon mainnet - service unavailable"

Last update 2022-07-06T18:44:22.625Z

resolved2022-07-06T18:44:22.607Z

Issue has been resolved and all systems have been monitored back to full health. Sorry for the inconvenience.

identified2022-07-06T15:58:02.875Z

We detected a network issue on Polygon mainnet integration, our team is working hard on fixing this. Sorry for the inconvenience, we will keep you posted as to when the issue is fixed and released.

investigating2022-07-06T15:57:16.371Z

We are currently investigating this issue.

Report: "Polygon RPC down"

Last update 2022-07-06T11:04:02.587Z

resolved2022-07-06T11:04:02.570Z

This incident has been resolved.

monitoring2022-07-06T11:03:48.487Z

We are continuing to monitor for any further issues.

monitoring2022-07-01T12:19:37.716Z

The official Polygon RPC is experiencing performance issues. All Tokeny services are up and running. Signing transaction through ONCHAINID Wallets might be impacted. The situation is being monitored.

Apr 20, 2022

Report: "Internal database not sync with Polygon blockchain"

Last update 2022-04-20T10:32:22.163Z

resolved2022-04-20T10:32:22.147Z

This incident has been resolved.

investigating2022-04-20T07:59:10.906Z

After our scheduled maintenance, we have identified that our internal database was not fully synchronised with Polygon blockchain. We are still investigating the issue.

Dec 8, 2021

Report: "Synchronization with blockchain issues"

Last update 2021-12-08T15:11:07.890Z

resolved2021-12-08T15:11:07.872Z

Production is back online by using a back-up 3rd party provider. A maintenance will probably come later tonight to switch back to our main provider when their issues will be fixed. The Tokeny Team

identified2021-12-08T14:51:41.361Z

Fix should be coming from our 3rd party in the next hour. We will send another communication when all is back online. We are sincerely sorry about this issue and the problems it may have caused you. The Tokeny team

identified2021-12-08T14:01:45.705Z

We are currently facing issues with our blockchain provider, preventing us to reflect transactions happening on the blockchain in our system. We are monitoring the provider's fix and will let you know when all is back to normal. You can go on and proceed with transactions as usual, but results won't be reflected on your servicing interface. We are very sorry for the inconvenience. The Tokeny Team

Sep 1, 2020

Report: "This is an example incident"

Last update 2020-09-01T14:33:45.393Z

investigating2020-07-22T15:07:19.738Z

When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.

resolved2020-07-22T14:41:19.843Z

Empathize with those affected and let them know everything is operating as normal.

identified2020-07-22T14:37:19.774Z

As you continue to work through the incident, update your customers frequently.

monitoring2020-07-22T14:31:19.805Z

Let your users know once a fix is in place, and keep communication clear and precise.