Is Toast System Down Right Now? Check if there is a current outage ongoing.

We are aware of an issue affecting delivery of SMS login codes for Toastweb and Online Ordering and are investigating. Updates will be provided here as they are available. If you request an SMS login code and it fails to deliver, please try again.

This incident has been resolved and Online Ordering is fully operational.

We are seeing recovery of Online Ordering and will continue to monitor.

We are continuing to investigate this issue.

We are currently aware of an issue with Online Ordering which may result in guests being unable to place orders. Our team is actively working to resolve this as quickly as possible. We will continue to provide updates as they become available.

This incident has been resolved and Online Ordering is fully operational.

We are seeing recovery of Online Ordering and will continue to monitor.

We are continuing to investigate this issue.

We are currently aware of an issue with Online Ordering which may result in guests being unable to place orders. Our team is actively working to resolve this as quickly as possible. We will continue to provide updates as they become available.

We have been informed that the issue has been resolved.

We have been informed that the issue has been resolved.

We are working with a partner to resolve an issue with Toast Delivery Services. TDS has automatically been disabled for a subset of customers using a specific partner and will be automatically turned back on when the issue has been resolved.

The issue affecting Toast's email service has been resolved. Email functionality has returned to normal.

The issue affecting Toast's email service has been identified. Updates will be provided here as they are available while we continue to work toward a resolution.

We are aware of an issue affecting Toast's email service and are investigating. Updates will be provided here as they are available.

This incident has been resolved.

We are seeing signs of recovery and are continuing to monitor results.

We are currently investigating an issue with Online Ordering. We will provide updates as we learn more.

This incident has now been resolved.

We have identified the problem, implemented a fix and are monitoring the results currently.

We are currently investigating an issue causing degradation and latency within Toastweb and Online Ordering. We are actively working to resolve this as soon as possible.

This incident has been resolved.

We are continuing to investigate this issue.

We're aware of an issue with deposits for a subset of customers. We are alerting you to let you know that you may not have received all or part of your expected deposit today. We expect these funds to be deposited to your account by end of business tomorrow, 3/18. Thank you for your patience.

This incident has been resolved.

We have been made aware of an issue with Mastercard payments. Customers may experience a higher rate of declined payments when using Mastercard cards. If you receive a declined payment, please attempt to retry the card, use an alternate card or take another form of payment. We will continue to monitor the situation and update when more information is available.

This incident has been resolved.

A fix has been implemented and we are seeing auto-captures resume. We will continue monitoring results.

We are aware of an issue that may impact auto-capture of payments. Customers may see auto-captured batches pending. Manual capturing of batches are completing as expected. We are working to restore this functionality as quickly as possible.

This incident has been resolved.

We are aware of an issue that may have an effect on Toast Marketing and Guestbook reporting and are investigating. Updates will be provided here as they are available.

Online Ordering processing has recovered successfully.

We are aware of an issue affecting Toast Online Ordering and are investigating. Updates will be provided here as they are available.

We have implemented a fix to resolve the issues surrounding Apple Pay transactions.

We are continuing to investigate this issue.

We were notified of a disruption in Apple Pay payments. You may experience prolonged processing times, error messages, or denials on Apple Pay transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://central.toasttab.com/s/article/Taking-Payments

This incident has been resolved.

We have implemented a fix and are monitoring the results.

We are currently investigating an issue surrounding Guestbook Search/UI latency. This may also delay email campaigns.

We are continuing to see rapid recovery of service. This incident has been resolved.

We have applied a fix that is showing signs of recovery on Guestbook services. We will continue to monitor this process and update as we have more information.

We are currently aware of and investigating an issue causing Guestbook searches to be degraded. We will update here as we progress through this issue.

This incident has been resolved.

We are see recovery of Toast Systems and are continuing to monitor. You may experience periods of slowness on Toast POS during this time. Updates will be provided here as they are available.

We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.

This has been resolved.

We're aware of an issue with deposits for a subset of customers. We are alerting you to let you know you may not have received all or part of your expected deposit today. We are working to get these received as soon as possible.

This incident has been resolved.

We're aware of an issue with deposits for a subset of customers. We are alerting you to let you know you may not have received all or part of your expected deposit today. We are expecting deposits to be received before the end of the day. Thank you for your patience.

We have confirmed with our third party vendor that this incident should not have impact on customer and guest workflows. Systems are operating as normal and SMS messages are being delivered.

We are aware of an issue with a third party vendor that may result in a subset of SMS messages being unable to be delivered. We are closely following this incident and will provide more updates as they are available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of an issue that may affect viewing legacy reports for some customers. We are working to restore this functionality as soon as possible. Non-legacy reports such as the new Sales Summary page are not affected.

This incident has been resolved.

We are investigating a technical issue that has led to a disruption in GrubHub services in some restaurants. Our team is actively working to resolve the issue with GrubHub and will update this page once functionality is restored. For additional information on service interruptions from Third Party partners, please contact the partner directly.

This incident has been resolved.

We are aware of an issue affecting Toast Reporting and are investigating. Updates will be provided here as they are available.

This issue has been resolved and users should now be able to log in to xtraCHEF as normal.

We are aware of an issue affecting some users' ability to log in to xtraCHEF and are investigating. Updates will be provided here as they are available.

This incident has been resolved.

We are aware of an issue that affected Toast Systems this morning and have resolved the root cause, but there are potential lingering effects for some customers. Around 1,000 restaurants have the potential for a Red Check(s) to appear on their devices. Please call Customer Care at (617) 682-0225.

This issue has been resolved and Toast Online Ordering has returned to normal. Thank you for your patience.

We have identified the issue affecting Toast Online Ordering and our engineers are working on a fix. We'll update here as new information is available.

We are aware of an issue affecting Toast Online Ordering and are investigating. Updates will be provided here as they are available.

This incident has been resolved.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are currently aware of an issue affecting online ordering and are investigating.

This incident has been resolved.

We are continuing to monitor for any further issues.

We are seeing recovery and our teams are continuing to monitor.

We are continuing to investigate this issue.

We are aware degraded performance in Online Ordering, Toast TakeOut, and Toast Local causing slow and/or failing ordering. You may also experience prolonged processing times or receive error messages on card transactions performed on your POS. Our engineering team is currently investigating and we will provide updates as they become available.

The issue has been identified and our engineering team is working to restore GPay in the coming days. All Mobile Dining Services will remain fully functioning using other payment methods.

We have temporarily disabled GPay as a payment option for all Mobile Dining Solutions while our engineers continue to investigate.

We are aware of an issue preventing guests from using GPay for Online Ordering or Mobile Order & Pay. If you are experiencing this issue please advise guests to attempt an alternative payment method. Our investigation remains ongoing, and we will share more information as we receive updates.

This incident has been resolved.

We’ve identified an issue affecting deposits for some customers. We have confirmed that funds were appropriately paid out and have no indication of a Toast wide issue. We recommend confirming with banking partners on whether there is a delay in depositing to accounts. Thank you, Toast Team

This incident has been resolved. If you are still experiencing issues with Card payments on your devices, please fully log out of the Toast app and log back in.

The issue has been identified and a fix is being implemented.

The issue has been identified and a fix is being implemented.

We are aware of an issue preventing select customers from processing card payments on their Toast devices. If you are experiencing this issue please advise all servers and guests to attempt an alternative payment method. Our investigation remains ongoing, and we will share more information as we receive updates. Thank you - Toast Team.

This incident has been isolated to Internet Service Providers in the southern US affected by Beryl. If you're back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant. https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online If you are still experiencing issues please check in with your Internet Service Provider for a status on any outages. Thank you for your patience. If you continue to experience issues, please contact Toast Customer Care at (617) 682-0225.

We are seeing signs of recovery and Toast System performance is returning to normal. As you prepare to get back online, we recommend taking these recovery steps to ensure minimal disruption in your restaurant. Thank you for your patience. https://central.toasttab.com/s/article/Offline-Mode-Recovery-and-Coming-Back-Online

We have identified the issue affecting device connections (regional Internet Service Providers). Affected customers can continue operating in Offline Mode. Subscribe to our system status page below to receive real-time updates as we work to resolve the issue.

We’re aware of a Toast service disruption and our engineers are investigating the cause. Your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take card payments. Until your connection is reestablished, please follow the steps in our offline mode checklist. https://central.toasttab.com/s/article/Offline-Mode-Procedures-and-Checklist

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and a fix is being implemented.

We are continuing to investigate this issue.

We are aware of an issue effecting Toast Delivery Service. Toast Delivery Service is disabled at this time while we investigate.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available. If you’re experiencing device connectivity issues, continue taking orders and payments with our Outages and Disruptions: Procedures and Checklist article in Toast Central until your connection is reestablished.

We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available. If you’re experiencing device connectivity issues, continue taking orders and payments with our Outages and Disruptions: Procedures and Checklist article in Toast Central until your connection is reestablished.

We have resolved that was impacting end of day employee clock outs and any delayed closed checks. These processes should now be back to normal.

We have identified and are in the process of resolving an issue that may impact end of day employee clock outs and closed checks may be delayed. If you are experiencing either of these issues you may manually resolve by following the instructions in this close out article, https://central.toasttab.com/s/article/Close-Out-Day-Z-Report-Auto-Capture

We have identified and are in the process of resolving an issue that may impact end of day employee clock outs and closed checks may be delayed. If you are experiencing either of these issues you may manually resolve by following the instructions in this close out article, https://central.toasttab.com/s/article/Close-Out-Day-Z-Report-Auto-Capture

We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available. If you’re experiencing device connectivity issues, continue taking orders and payments with our Outages and Disruptions: Procedures and Checklist article in Toast Central until your connection is reestablished.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.

We are currently investigating this issue.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

The issue has been identified and our engineers are actively working on a fix to ensure no additional orders are impacted.

We're investigating a technical issue that has led to a disruption in some restaurant's online orders. Our engineers are actively working to understand the root cause and to ensure no additional orders are impacted. We will continue to post additional information on this page as it becomes available.

This incident has been resolved with minimal impact.

We are investigating an issue that may cause your devices to show the Toast Service Disruption banner. We will provide updates as we learn more.

This incident has been resolved.

We are seeing a recovery in the delivery of T-Mobile SMS messaging. We are continuing to monitor the situation and will provide an update when we can confirm this has been fully resolved.

We are currently investigating an issue, specifically related to T-Mobile, that affects SMS delivery. This would impact Toast Tables (your table is ready), Online Ordering Guest Login (text message verification), and SMS Guest Receipts. We will continue to update you as we learn more.

This incident has been resolved.

We are aware of an issue preventing guests from logging into Online Ordering and the Toast Takeout app and our teams are investigating. Guests are still able to checkout without logging in. Updates will be provided here as they are available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We’re investigating a disruption in Catering & Events for some restaurants. Our team is actively working to resolve the issue and will update this page as we receive more information.

This incident has been resolved.

We are continuing to work on a fix for this issue. At this time users will be redirected to the previous version of Sales Summary while we implement a permanent fix.

We’ve identified the issue affecting access to Toast reports and our engineers are working to deploy a fix. Thank you for your patience.

We have been alerted to system issues affecting access to select Toast reports. Our engineers are investigating the cause and working to resolve the issue as soon as possible. We will update this page as new information is available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to investigate this issue. While we work to resolve this issue, you may contact Customer Care using the alternate phone number (949) 524-4482 or the Support tab in the Toast Now app (<a href="https://apps.apple.com/us/app/toast-now/id6444586410">iOS</a>, <a href="https://play.google.com/store/apps/details?id=com.toasttab.toastoperator&utm_medium=toast-central&utm_source=toast-central&utm_campaign=customer-tnow-marketing-2024-04-toast-now-android-central&utm_term=na&utm_content=na">Android</a>). We will update this page as soon as the phone lines return to normal.

We are currently experiencing connection issues with Toast Customer Care phone lines. While we work to resolve this issue, please submit support tickets through Toast Central (central.toasttab.com) or the Support tab in the Toast Now app. We will update this page as soon as the phone lines return to normal.

This incident has been resolved.

We are currently working to resolve an issue that affects Sling scheduling as a whole (shift creation, swaps, time off requests, etc). We expect to resolve this issue in the early hours tomorrow morning, Friday 4/26. Thank you for your understanding.

Toast Delivery Services have been fully restored. Thank you for your understanding and patience.

We continue to see a positive rate of successful orders processed via Toast Delivery Services. With that said, we are still monitoring the issue to ensure we catch any potential regressions.

We are seeing a recovery in Toast Delivery Services. We are continuing to monitor the situation and will provide updates as necessary.

We are currently investigating an issue with Toast Delivery Services. We are seeing that this currently affects all Toast Delivery Services Orders. We will provide an update when we learn more.

This incident has been resolved.

We have identified an issue that may impact your third party (i.e. non-Toast) gift cards and loyalty program. At this time, third party, Paytronix gift card/loyalty activations, redemptions, and balance inquiries are unavailable. We are working closely with Paytronix and will update once there is resolution. If you have questions about your gift cards or loyalty programs please contact Paytronix.

This incident has been resolved.

We have identified an issue that may impact your third party (i.e. non-Toast) gift cards. At this time, third party, ValuTec gift card activations, redemptions, and balance inquiries are unavailable. We are working closely with ValuTec and will update once there is resolution. If you have questions about your gift cards please contact ValuTec.

Card processing has recovered. Some customers may still see payments in a ‘Pending’ or ‘Processing’ state. Transactions captured locally with Background Processing will continue to resolve over the next few days, and we will continue to monitor for any payments that were not successfully processed.

A fix has been implemented and we expect card processing to recover. Some customers may still see payments in a ‘Pending’ or ‘Processing’ state. Transactions captured locally with Background Processing will continue to resolve over the next few days, and we will continue to monitor for any payments that were not successfully processed.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

We were notified of service disruption and we are working diligently to address the issue. You may experience prolonged processing times or receive error messages on credit card transactions. Our investigation remains ongoing, and we will share more information as we receive updates. Please advise all servers and staff to use Background Processing with every order. This will ensure that all orders are processed once we are back online. https://central.toasttab.com/s/article/Offline-Mode-Processing-Credit-Card-Payments

This incident has been resolved.

This incident has been resolved.

Investigating: We are aware of an issue affecting Toast Systems and are investigating. Updates will be provided here as they are available.

This incident has been resolved.

The issue has been identified and we are continuing to work on a fix for this issue.

We're investigating a technical issue that has led to an incorrect Delivery time quote for some restaurant's online orders. Our engineers are actively working to understand the root cause and to ensure no additional orders are impacted. We will continue to post additional information on this page as it becomes available.

This incident has been resolved.

A fix has been implemented and we are monitoring the results.

We are continuing to work on a fix for this issue.

We are aware of an issue with a partner that could affect your ability to log in or reset your password. We have identified the issue and are working on resolving the incident.

This incident has been resolved.

A fix has been implemented and we will continue to monitor the results.

We are currently investigating an issue related to Online Ordering. Our Engineering team is diligently working to resolve the issue and we will provide updates as we learn more.

This incident has been resolved.

This fix has been identified and implemented and are seeing signs of recovery. We will continue to monitor this issue.

We are currently experiencing issues with being unable to properly publish changes. We are actively investigating the issue and working to resolve this ASAP.

This incident has been resolved.

We are seeing devices coming back online and are monitoring to ensure this has been resolved. If you are continuing to experience issues, please contact your Internet Service Provider.

We are continuing to investigate this issue.

We’re aware of a Toast service disruption and our engineers are continuing to investigate the cause. Your devices should automatically enter Offline Mode, allowing you to continue to place orders, print tickets and receipts, and take credit card payments. Until your connection is reestablished, please follow the steps in our offline mode checklist. https://central.toasttab.com/s/article/Offline-Mode-Procedures-and-Checklist