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Titan Mail is currently Operational

Last checked 2025-06-14T13:09:55.757Z from Titan Mail's official status page

Historical record of incidents for Titan Mail

Jan 29, 2025

Report: "Issue with accessing Titan Webmail"

Last update 2025-01-29T13:50:42.275Z

resolved2025-01-29T11:06:28.000Z

This incident has been resolved.

monitoring2025-01-29T10:54:57.000Z

A fix has been implemented and we are monitoring the results.

identified2025-01-29T08:27:21.000Z

The issue has been identified and a fix is being implemented.

investigating2025-01-29T08:07:21.000Z

We are currently investigating this issue.

Jun 3, 2024

Report: "Issue with sending and receiving emails from Titan Client"

Last update 2024-06-03T10:13:31.468Z

resolved2024-06-03T09:32:11.000Z

This incident has been resolved.

monitoring2024-06-03T09:12:07.000Z

A fix has been implemented and we are monitoring the results.

identified2024-06-03T08:55:03.000Z

The issue has been identified and a fix is being implemented.

investigating2024-06-03T08:31:26.000Z

We are currently investigating this issue.

Feb 21, 2024

Report: "Some users may not be able to access their calendar and may face delay in sending and receiving email"

Last update 2024-02-21T19:20:32.566Z

resolved2024-02-21T19:20:32.551Z

This incident has been resolved.

monitoring2024-02-21T19:14:20.061Z

A fix has been implemented and we are monitoring the results.

identified2024-02-21T19:12:44.229Z

Things are stable now and we are monitoring the results.

identified2024-02-21T19:04:29.243Z

The issue with calendar is resolved

identified2024-02-21T18:01:57.362Z

We are continuing to work on a fix for this issue.

identified2024-02-21T17:52:04.801Z

The issue has been identified and a fix is being implemented.

investigating2024-02-21T17:44:28.389Z

We are continuing to investigate this issue.

investigating2024-02-21T17:40:41.171Z

We are currently facing an issue with the calendar, calendar is not accessible.

Nov 30, 2023

Report: "Degraded performance on incoming emails"

Last update 2023-11-30T16:23:31.415Z

resolved2023-11-29T19:00:31.000Z

This incident has been resolved.

monitoring2023-11-29T17:51:03.000Z

A fix has been implemented and we are monitoring the results.

investigating2023-11-29T16:50:24.000Z

We have observed a delay in processing the incoming emails for Titan accounts. Our team is actively working on resolving the issue.

Nov 13, 2023

Report: "Degraded performance on incoming emails"

Last update 2023-11-13T19:01:52.049Z

resolved2023-11-13T19:01:52.032Z

This incident has been resolved.

identified2023-11-13T16:44:25.617Z

We have observed a delay in processing the incoming emails for Titan accounts. Our team is actively working on resolving the issue.

Nov 6, 2023

Report: "Slowness in Webmail Loading"

Last update 2023-11-06T19:11:44.949Z

resolved2023-11-06T19:11:44.935Z

This incident has been resolved.

monitoring2023-11-06T18:56:29.065Z

A fix has been implemented and we are monitoring the results.

identified2023-11-06T17:39:03.331Z

The issue has been identified and a fix is being implemented.

Aug 25, 2023

Report: "DNS server outage"

Last update 2023-08-25T19:24:29.758Z

resolved2023-08-25T19:20:15.000Z

DNS services have been restored, all systems including Inbound and outbound mails will work as expected

identified2023-08-25T18:46:32.356Z

We are continuing to work on a fix for this issue.

identified2023-08-25T18:45:39.503Z

We are continuing to work on a fix for this issue.

identified2023-08-25T18:16:11.000Z

The issue has been identified and a fix is being implemented.

Jul 20, 2023

Report: "Degraded performance for Webmail"

Last update 2023-07-20T16:22:45.077Z

resolved2023-07-20T16:22:45.062Z

This incident has been resolved.

monitoring2023-07-20T16:01:16.039Z

A fix has been implemented and we are monitoring the results.

investigating2023-07-20T14:09:11.474Z

We are continuing to investigate this issue.

investigating2023-07-20T14:08:46.800Z

Degraded performance affecting email deliverability

Jul 11, 2023

Report: "Delay in Incoming emails"

Last update 2023-07-11T00:30:07.184Z

resolved2023-07-11T00:30:07.170Z

This incident has been resolved.

monitoring2023-07-10T23:49:23.007Z

The services are now operational, however, we are continuing to monitor for any further issues.

monitoring2023-07-10T20:29:13.191Z

We are continuing to monitor for any further issues.

monitoring2023-07-10T18:30:12.831Z

We are continuing to monitor for any further issues.

monitoring2023-07-10T17:05:41.109Z

We are continuing to monitor for any further issues.

monitoring2023-07-10T14:44:37.000Z

Downgraded performance in incoming emails on the Titan web client

Apr 11, 2023

Report: "Delay in Incoming emails"

Last update 2023-04-11T15:23:24.772Z

resolved2023-04-11T15:23:24.757Z

This incident has been resolved.

identified2023-04-11T14:36:55.268Z

The issue has been identified and a fix is being implemented.

Apr 4, 2023

Report: "Delay in Incoming emails"

Last update 2023-04-04T14:56:27.565Z

resolved2023-04-04T14:56:27.549Z

This incident has been resolved.

investigating2023-04-04T14:39:28.164Z

We are currently investigating this issue.

Jan 24, 2023

Report: "Degraded performance on Incoming and Outgoing emails."

Last update 2023-01-24T19:37:02.401Z

resolved2023-01-24T19:37:02.386Z

This incident has been resolved.

investigating2023-01-24T18:58:46.412Z

We are currently investigating this issue.

Report: "Titan clients facing outages"

Last update 2023-01-24T17:53:16.220Z

resolved2023-01-24T17:53:16.204Z

This incident has been resolved.

investigating2023-01-24T16:19:39.103Z

We are continuing to investigate this issue.

investigating2023-01-24T16:17:01.435Z

We are currently investigating this issue.

Nov 2, 2022

Report: "Titan mail login partially impacted along with Pop/IMAP failures"

Last update 2022-11-02T08:16:40.619Z

resolved2022-10-31T17:23:40.323Z

As the issue was occurring due to the network outages of the local Internet service providers and there are no outages on Titan infra. These issues are expected to be resolved once the network outage issue is fixed by the Internet service providers in the European region.

identified2022-10-31T15:03:57.739Z

We have found that most of this issue has been happening for users based out of European regions on their WiFi network. The primary investigation points out that the issue is pertaining due to the network issues on the local Internet service providers. Also, we have observed failures on other third-party apps as well.

investigating2022-10-31T14:19:33.160Z

We are currently investigating this issue.

Sep 29, 2022

Report: "Titan mail login partially impacted"

Last update 2022-09-29T04:59:43.598Z

resolved2022-09-28T16:26:18.175Z

This incident has been resolved.

investigating2022-09-28T15:43:27.824Z

We are currently investigating this issue.

Sep 9, 2022

Report: "Increased API Error Rates and Latency"

Last update 2022-09-09T18:21:52.312Z

resolved2022-09-09T18:21:52.296Z

This incident has been resolved.

identified2022-09-09T16:00:58.248Z

We are facing partial outages on Titan as AWS Systems Manager is partially down.

Aug 16, 2022

Report: "Titan webmail partially impacted"

Last update 2022-08-16T20:52:32.907Z

resolved2022-08-16T20:52:32.894Z

This incident has been resolved.

identified2022-08-16T18:13:47.476Z

The issue has been identified and a fix is being implemented.

Jun 7, 2022

Report: "Server Outage"

Last update 2022-06-07T15:37:48.907Z

resolved2022-06-07T15:37:48.894Z

This incident has been resolved.

investigating2022-06-07T15:15:20.000Z

Issue resolved.

Jun 2, 2022

Report: "Titan webmail partially imapcted"

Last update 2022-06-02T15:38:24.330Z

resolved2022-06-02T15:38:24.318Z

This incident has been resolved.

identified2022-06-02T13:45:10.346Z

The issue has been identified and a fix is being implemented.

Feb 25, 2022

Report: "Server Outage"

Last update 2022-02-25T16:52:48.543Z

resolved2022-02-25T16:52:48.530Z

This incident has been resolved.

identified2022-02-25T16:32:38.004Z

The issue has been identified and a fix is being implemented.

investigating2022-02-25T16:03:23.019Z

We are currently investigating this issue.

Oct 1, 2021

Report: "Server outage"

Last update 2021-10-01T15:39:56.073Z

resolved2021-10-01T15:35:42.548Z

This issue has been resolved.

monitoring2021-10-01T13:50:18.038Z

We are continuing to monitor for any further issues.

monitoring2021-10-01T13:00:36.000Z

The Titan webmail client was inaccessible and displayed a blank white screen. A fix has been implemented and we are monitoring the results.

Aug 24, 2021

Report: "Server Outage"

Last update 2021-08-24T16:18:05.351Z

resolved2021-08-23T17:00:00.000Z

Incoming email service was disrupted for Titan client that was fixed at 12:30 am (GMT+5:30).

Apr 29, 2021

Report: "Server Outage"

Last update 2021-04-29T11:26:38.143Z

resolved2021-04-29T11:26:38.129Z

This incident has been resolved.

investigating2021-04-29T10:47:11.882Z

We are continuing to investigate this issue.

investigating2021-04-29T10:36:53.170Z

We are currently investigating this issue.

Apr 9, 2021

Report: "Server outage"

Last update 2021-04-09T22:30:09.432Z

resolved2021-04-09T22:30:09.421Z

Our operation team found the issue and resolved it.

investigating2021-04-09T22:28:26.000Z

The issue has been fixed.

investigating2021-04-09T22:27:53.163Z

We are continuing to investigate this issue.

investigating2021-04-09T22:04:45.536Z

We are experiencing a server outage, this is being investigated currently

Feb 24, 2021

Report: "Some Flockmail users may experience issues in sending / receiving email"

Last update 2021-02-24T09:37:16.887Z

resolved2019-11-15T19:36:59.218Z

We have successfully resolved the incident. All systems are operational now.

monitoring2019-11-15T19:26:31.029Z

We have pushed a fix and the issue is resolved. Our team is currently keeping a close watch on our systems.

identified2019-11-15T17:39:05.675Z

Our Servers are experiencing much higher latencies than usual on some operations. Some of our users may experience issues in sending / receiving emails. We are rapidly working on a fix. No email will be lost.

Report: "Some Flockmail users may experience issues in sending email"

Last update 2021-02-24T09:37:16.834Z

resolved2020-04-17T11:42:39.000Z

Our service provider, Amazon Web Services faced an outage which affected our services between 9:03am - 10:15am UTC. All our services are fully operational now. We thank you for your patience.

monitoring2020-04-17T10:39:57.080Z

We have resolved the issue and services are back to normal. However, we are keeping a close watch on our systems.

investigating2020-04-17T09:39:50.000Z

Our servers are experiencing an issue because of which some of our users may not be able to send emails. We are rapidly working on a fix. No email will be lost.

Report: "Outgoing mail partial delivery issue"

Last update 2021-02-24T09:37:16.782Z

resolved2021-02-20T01:30:00.000Z

There was partial email delivery issue for folks using our webmail. Our operation team found the issue and resolved it.