Historical record of incidents for Timekit
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "Planned Database Maintenance"
Last updateMaintenance complete
Planned database upgrade during maintenance window
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "Admin page decreased functionality"
Last updateWe've been advised that our third party has mitigated the effects of the problem and
We are continuing to investigate this issue.
Admin page connectivity is experiencing a problem due to a third party outage
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "Sign ups temporarily disabled"
Last updateIssue has been resolved for now.
We are currently investigating a potential DDOS attack on Timekit and have temporarily disabled the signup endpoint. We'll communicate with an update when we have more info.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThe incident is resolved. There was a temporary outage at AWS to a service upon which Timekit relies. AWS has notified customers that the incident is now resolved More information is at Amazon's AWS Status Page at: https://status.aws.amazon.com/ (the status below is copied and pasted from AWS) 7:52 AM PST We are investigating Internet connectivity issues to the US-WEST-1 Region. 8:01 AM PST We have identified the root cause of the Internet connectivity to the US-WEST-1 Region and have taken steps to restore connectivity. We have seen some improvement to Internet connectivity in the last few minutes but continue to work towards full recovery. 8:10 AM PST We have resolved the issue affecting Internet connectivity to the US-WEST-1 Region. Connectivity within the region was not affected by this event. The issue has been resolved and the service is operating normally.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "Ongoing Maintenance"
Last updateMaintenance is now complete. Thank you for your patience!
We're still performing ongoing maintenance and should be finished within another 20 minutes. Thank you for your patience!
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "The API and Admin page are experiencing issues"
Last updateThis incident has been resolved.
Hello Everyone, We're currently experiencing issues with our API and Admin page. Please rest assured that the support team is aware of the issue and we're currently looking to resolve it. Please check out the status page for further updates.
Report: "SSL Certificate Renewal"
Last updateThe SSL certificate issue has been resolved and Timekit is back to operational status. Thank you for your patience and understanding!
The issue has been identified and a fix is being implemented.
Hello All, The API and Admin page are inaccessible at the moment. This is due to an SSL certificate that needs to be renewed. We are in the process of rectifying it right now. Updates will appear here. Thank you for your understanding
Report: "Google Calendars not syncing"
Last updateThe Google synchronization backlog is now catching up, we expect all calendars to be caught up over the course of the next few hours
Cause has calendar syncing issue has been identified and we're working on deploying a fix.
A number of resources calendars have stopped receiving update notifications from Google Calendar regarding calendar updates. This results in resources not automatically synchronizing with Timekit. Not all resources are affected. As a temporary workaround, go-forward synchronization is fixed after a single manual sync triggered by pressing "Sync Now" in the Timekit Admin portal under Resources->User Settings->Calendar Sync. Users who need an immediate fix should click on this button to resolve the issue for all their resources. We are currently working on an automatic solution to reset synchronization with Google for all accounts that are having this issue and will post updates when the work is complete.
Report: "Metadata endpoints issue"
Last updateUser reported issues with missing meta data on certain resources. Our team investigated and resolved the issue at 1:49pm EST.
Report: "Mini Outage"
Last updateWe had a mini outage yesterday between approximately 4:40pm EST - 5:10pm EST as a result of our upgrades; the issue was identified and resolved shortly after the outage occurred. Thank you for your understanding.
Report: "TimeKit API and Admin are experiencing slowness"
Last updateThe queue has cleared, incident is resolved
We are continuing to work on a fix for this issue.
The issue has been identified, and the queue is being cleared now. We estimate it'll take ~3 hours to clear the queue.
We are still investigating the sync issues with Google and Microsoft calendars. We thank you for your patience.
We are still investigating the sync issues with Google and Microsoft calendars
We're experiencing problems synchronizing Google and Microsoft calendars
We are continuing to investigate this issue.
API and Admin has been restored but experiencing degraded service
We are currently investigating this issue.
Report: "Calendars Sync Delay"
Last updateThis incident has been resolved.
The queue is picking jobs up. Jobs are being run.
Calendar sync jobs are very slow causing delays in the synchronization between Google/Microsoft to Timekit.